My car went out and I unexpectedly was in the market for a new car. I went to Enterprise car sales…read morein St. Charles because our family has had great success with cars from Enterprise. I worked with Peyton and didn't know exactly what I wanted other than an SUV. He showed me several different SUV's with lower mileage and great prices. I test drove a couple cars and then made my decision. The process was smooth from start to finish. He got my paperwork complete and the car all cleaned up so I could drive her home! If you need a car go ask for Peyton at Enterprise St. Charles and tell him I sent you! Peyton thanks for being helpful, and so professional throughout the process! #nohaggle

Enterprise sold me and my wife a Nissan ARIYA with open Nissan service campaigns and then refused…read moreto stand behind it when I raised the issue. What makes this worse is what the campaigns are actually about. Nissan's own campaign bulletin says that on certain 2023 to 2024 ARIYA vehicles, a failed over-the-air update for the navigation/IVI system can leave the vehicle in a no-start condition, meaning the IGN ON inhibit control is not released and the car may not start. Nissan's remedy is to update the IVI software and, if needed, the CAN gateway software. Enterprise's response? They told me to ask Nissan for a rental car and go to another dealer. So the company that sold me the car wanted someone else to deal with the consequences. That is unacceptable. I understand Nissan classifies these as voluntary service campaigns rather than a safety recall, but that does not change the fact that the issue Nissan describes can leave the vehicle unable to start and needing dealer intervention. What really stands out is that Nissan's campaign bulletin specifically says customers should consult their dealer for alternate transportation availability while the vehicle is being serviced, and it even lists rental expense guidance. Instead of helping, Enterprise pushed me off on Nissan and another dealer. If you buy from Enterprise, verify recalls, campaigns, and service history yourself, because once they have your money, you may find out their idea of customer service is telling you to go somewhere else.

Great experience. I've seen the bad reviews and they are misplaced. Iautoagent is a broker. The…read moredeal is actually with the seller. I've used them great success. They provide me with all Carfax reports, inspection reports, and even recommend a good warranty which I always buy.

WORST EXPERIENCE EVER!!! they blocked you when they almost…read moregot you in a car accident because of they're vehicles in poor shape

Horrible customer service. Literally, had a purchase in the works. The vehicle had to be repaired…read moreat our request, and the sales manager Brandon was supposed to call me when it came in so I could bring the checkup. They sold the van with no communication. We were literally waiting for a phone call and they sold it. The general manager Brian had no regard for our concerns and the best that he could do was to try and get another van that was from out of town and a cost more. SO SHADY!!!!! please whatever you do, do not do business with them.

IMO, this dealership exploited a young buyer's inexperience with high-pressure sales and unfair…read morefinancing terms. What should have been an exciting first car purchase turned into a lesson in how easily young buyers can be taken advantage of. They're predatory. Young and first-time buyers deserve honesty, clear options, and fair treatment, not exploitation. Do your research, ask questions, and don't let anyone rush you into a deal you don't fully understand.

Only use to test drive your car or sell your vehicle for above traditional trade in price…read more The team is a bunch of young men just clocking in for a job. They are not well versed in car knowledge and needed to read off a sheet to tell me about the 2 car models in the same brand! The area is spacious and has charging ports for phones and a fun coffee machine to use as you wait. It is all flat and one level so it is accessible for wheelchairs and they will bring the cars right to the front if you ask.

BUYERS BEWARE: I was quoted a vehicle at $18,297, arrived with a pre-approved 6.8% auto loan, and…read morewas then told I could either (1) accept the dealership's much higher APR or (2) buy a "required" warranty package. See the screenshots. In my opinion, this is a bait-and-switch pricing model. The advertised price appears designed to get customers through the door, while the real deal depends on financing markups or costly add-ons that were never clearly disclosed upfront. The difference amounted to well over 20% of the advertised price. When I pushed back, the salesperson attempted to pressure me into the add-ons and acted as though I was the problem for refusing them. Do your homework. Get the full out-the-door price in writing before leaving a deposit.

Would not recommend. Bait & switch. Originally offer $240 over the phone, changed to $140 at…read morepickup.

Steve, who runs the car with his dad Steve, was really kind and helpful to work with. My mom needed…read moreto get rid of her long-loved vehicle. We spoke with Steve in the morning and he was able to accommodate a planned time to pick it up as it was at a repair shop and we would need to meet him there. He was patient, answered questions well, and in general seems like an easygoing and kind person. We were very impressed with the prompt service. This business will pay cash at pickup for the vehicle, did not charge for towing, and were accepting of the car without the title on hand. Although I don't necessarily hope to need their services again, I would certainly turn to this business if in a similar situation again and really recommend them for making it such a streamlined process.

The whole car selling process was simple and fast. Everyone there was extremely nice and helpful. I…read moregot more money for my car than I was expecting. Overall experience was great.

I came in with an appointment I was checked in but the gentleman at the desk, Josh (tag says b said…read morehe was with a customer so he would let someone else help me. The man told no one I was here. An older couple walked in and was helped immediately with no appointment. I sat there for another five minutes just looking at the front desk then another person came over and said oh I didn't know you were here. They did the older couples vehicle inspection first. I came in at 10 AM with an appointment and didn't get my offer until 11:02 AM. They state this process only takes 30 minutes They state that they are a no haggle dealership but they offer so much less then vehicle value. Even if you bought it from them less than six months ago they offer you not even kidding $10,000 less than what you paid for it and they blame the market they really don't work to build relationships in my opinion. We've bought several vehicles from here and sold in the past.

Ed is the kind of small business owner you wish there were more of. I had just moved here from…read moreNorth Carolina and needed a headlight replaced. He handled it quickly while I grabbed coffee across the street, then went a step further by checking my fluids and tire pressure. It's a small gesture, but it says everything about how he runs his business. That level of care is rare today, and it's exactly why he's earned my future business.

A friend and I stopped in just to take a peek at a well restored VW Bug! Unaware if it was for sale…read moreor not we decided to take a closer look! Duel carbs, very little rust if at all! I had owned a few Bugs in my day and I've come into a decent amount of money and willing to purchase another. Considering the sign out front said sales but evidently that vehicle is not for sale because a very rude and unpleasant person came out and was unable to inform us that the car was not for sale in a kind and friendly manner!? There is a gold VW Bug in the lot as well but since we completely felt unwelcome we decided to leave instead of inquiring Further.