My family has been going to Schmitty's for at least ten years because of their quality and honesty…read more We like having everything done at one place, by a locally-owned business. Schmidty's also honors their warranties. Recently, I got a message on my dash board that my tire pressure was low in one tire. It was from a nail or screw. Schmidty's replaced it under warranty. They warranty all their tires. Last week, my car wouldn't start. I got it jumped and learned it was down to 11 percent. I was encouraged by the roadside assistance technician to purchase a replacement battery with a three year life, but I chose to take it to Schmidty's out of loyalty. My four year old battery turned out to have a five year warranty and Schmidty's replaced it. Yes, there was labor, but the new battery was no charge. My previous experience for 20 years was with other service companies because I drove a fleet vehicle and was required to use certain brands. I don't recall ever being told something that needed replacing was under warranty. That is why Schmidty's shines, in my mind. I did not have to point out the warranties; they brought them to my attention. They also saved me having to get my vehicle towed by allowing me to drive it with them right away so the tire went flat and the battery died on their property.

I took my vehicle to a shop with great reviews. They gave me what seemed like a reasonable initial…read moreimpression, but when the actual quote came back it was around $2,400, and then they started pushing unnecessary add-ons. The part itself wasn't expensive, but they insisted the labor was extensive and pressured me into getting it repaired immediately. not trusting my instincts but also needing my car back quickly, I went ahead with the repair. About a month later, I found out the issue was actually related to a recall. That meant I could have had the entire repair done at the dealership for free. What makes it worse is that they clearly knew something was up they even told me they had to contact the dealer for information. Because of that, I ended up paying a couple THOUSAND dollars I didn't need to spend. In hindsight, they were aware it was likely a recall and didn't disclose it properly. Very shady experience definitely go somewhere else.

Absolutely terrible experience at Mountain View Tire…read more Their online/call center quoted us $49.99 for an oil change for our specific vehicle. We scheduled based on that price, drove to the shop, and then suddenly were told it would actually be $129.99. When we questioned it, the staff acted like they were doing us a huge favor by "discounting" it to $99.99 -- which is still DOUBLE the quoted price. Then the shop blamed their own call center instead of honoring the quote or taking responsibility. As a customer, I honestly don't care whose fault it is internally. If your company quotes a price, you should stand behind it. This kind of business practice is incredibly unprofessional and inappropriate. Customers should not be lured in with one price and then pressured into paying dramatically more once they arrive. It completely destroys trust. Completely misleading and a massive waste of time. Felt like a classic bait-and-switch tactic. Won't be coming back.

Came here on my wife's suggestion for new tires and brakes after having tried a couple other places…read morearound town. Doug is rad and has the best prices. And the service only took a few hours. I was thinking it would have been a day at least and it was fast and well done. Will definitely be back when I need more work done.

Samantha and Fred were absolutely adorable and sweet. They walked me through the process with great…read moreknowledge and efficiency. Thank you for a job well done!

My experience at Valvoline was disappointing. The staff came across as a little rude, and they were…read morevery passive-aggressive and pushy when trying to sell additional services. Instead of simply explaining the available options, it felt like there was constant pressure to buy things I didn't need. What really frustrated me was the pricing for the cabin air filter. They wanted to charge around $60 for a replacement, but I found the same filter on Amazon for about $11. While I understand that shops charge for labor and markup, that price difference felt excessive for such a simple replacement. Overall, I left feeling like the focus was more on upselling than providing honest, customer-friendly service.

I gave up on my 2006 Acura TL last year, but Jeff basically maintained it for the last 5 years of…read moreits life. He also did some oil changes on my S2000 on occasion. I'm in a newer car now, so I might not be visiting until it's no longer dealer maintained, but Jeff was wonderful to work with and a very honest person. I'm sort of leaving this as a thank you for that service, knowing I might not be able to return for awhile. His service was also provided during a tough time in my life. He always charged me a fair price which is why I respect him a lot. I've never had a BS service recommended by him. Everything is "hey, look at this" or "this is what is wrong". If you are looking for an independent mechanic H & A auto is a trustworthy place that still exists in this day and age.

Jeff and his crew are extremely honest and helpful. Took me about an hour to get all of my brakes…read morereplaced for my Honda. Best value and quality in Orange County by far. Their operating hours are up to date, just make sure you call to confirm availability. Get your auto work done here, you'll thank me later.

Stopped by this VIOC location for an oil change and to get a battery replaced in my vehicle. The…read morestaff here was friendly, engaging, and efficient. Shout-out to Abigail for her professionalism and her helpful, positive attitude. I will definitely return to this location for my next oil change!

Alexis and Adam were great. There was a bit of a wait but that means business is good! They were…read morevery thorough and helped me understand what was going on with my car. I was in and out in the 15 minutes as promised! My life hack: Check out the website for coupons. There's always something! Coupons help improve the value of the service and time. Decent price and pretty convenient!

I don't understand how there are bad reviews as I've had the most positive car maintenance…read moreexperience with them. Out of the 3 places I called, they gave me the best quote and had it done a day earlier than other estimates. They were communicative, checking in throughout and ended up charging me a hundred dollars less than my original quote (unheard of.) Will be coming here for any maintenance or tire needs in the future. They replaced the starter in my truck for a great price within 4 hours. Highly recommend.

super bad attitude. seemingly lazy, trying to drive off business…read more the one on Newport Blvd, Costa Mesa much better. They are glad to be of service.

Great place to take my car Friendly and amazing customer…read moreservice Keep up the awesome work

I did a little R&D on the parts installed, and their price was OVER double what the local Ford…read moredealer was charging for the same part! When I emailed and asked why more expensive then the dealer, I was told they charged what they needed to charge to make a profit. BUYER BEWARE, this place is expensive and, in my opinion, unethical. I should have gone to the Ford dealer. And I did, I took the same car to Ford in Huntington Beach just last week, and NO Charge. How about that, no charge from a dealer. shop around, get your quote, and call around and check the $$$ numbers. Some people also don't look at the reviews, which would be me. Expensive mistake. The OWNER responds that they provide a 2-year warranty, which is why they are more expensive. Well if the work you provide doesn't last for 2 years, you have still covered your time and effort, but not for the client, we still need to come back and have the work done again, we lose time, but because your MORE expensive, your time is covered. Life is a series of patterens, how many folks need to come back for warranty work? You have numerous bad reviews lately. You need to spend more time taking care of your clients and less time making commercials.

While most Valvoline locations offer similar services, this particular branch stands out for its…read moreexceptional customer service. Christian and Noel provided outstanding care for my vehicle, taking the time to advise on necessary services and even supplying missing bolts. Additionally, they thoughtfully provided coloring books for our children during our wait, enhancing the overall experience.

Great service! They treat you right. Changing oil here saves you time. Ishmael, the assistant…read moremanager, talked me through all the services: oil change, transmission fluid change, radiator service, etc. Keep an eye out for a coupon they send in the mail. Save a few bucks. Happy with Valvoline.