I have used and been pleased with Wegmans catering in the past but this year someone really dropped the ball. Tried to order one of their Holiday Season traditional meals (classic turkey dinner) seems they sold out at Thanksgiving because of more sales than expected. Good for them. Problem is I was told not going to be available again until Dec. 20th. So much for Holiday season parties! I understand that you might run out of something occasionally but three weeks (of a 5week holiday season) to replenish seems unreasonable. Who ever did that planning should consider a career change. read more

I'm actually so happy Wegmans opened down the street from me. They're breakfast sandwiches are very nice. Everything is made fresh and I could come here for breakfast lunch and dinner. Never disappointed when I leave. read more

I like this place don't get me wrong but its pricey, that my only complaint. everything else is great. If we need to get something though we would shop here. They have great dinner plates. read more

I like Wegmans, at least most parts of it. I have been shopping at Wegmans since 2006. They are not really always a deal. One has to dig for the deals, I would say on average their prices are average to a little above average. If you look for sale and bulk items you can get good savings. What they do well: Fish. Excellent fish counter. Meat. Always great butcher, especially for bulk cuts (deals) and high end cuts, prime-aged, etc. (Not cheap at all.) Grocery is usually fine, nothing special, usually not cheaper or better than an average place. International produce. Nice selection of stuff. Bakery is good too. What they miss on, two big things: Prepared foods. I am always disappointed with the prepared food. It is never very good, runs bland and under seasoned. I have stopped eating them completely. Cheese counter. I hate the cheese counter and in this I will get flack, but I know cheese. Good cheese, artisan cheese and Wegmans is pushing mediocre cheese as exceptional cheese. I never buy cheese at Wegmans, it is cheese for dilettantes. read more

HUGE. Let me say it again HUGE. I have never seen a Wegmans. Went here about a year after it first opened and boy was I surprised at the sheer size. It's like two food stores combined together. Plenty of freshly cooked food items and many choices for regular groceries. Their produce is very fresh. Have yet to come across a soft/old fruit in here. Store has a new upscale feel to it yet the prices are right in line with the other food stores in the area. read more

On my visit today, the produce department was substandard. The tomatoes had little fruit flies and were squishy and rotting. The butter lettuce was dried out and had two usable leaves. I have shopped at the Wegmans in New York and it's an embarrassment that the store is named Wegmans. read more

My favorite grocery store. Yes the prepared food is expensive but it's all good quality and tasty. Great fresh breads, meats, seafood and produce selection. I love how helpful all the people at the cheese counter are, they haven't steered me wrong yet! Great variety of things and a lot of their store brand stuff is our go to. Friendly staff that is always helpful. No one is ever ignoring you while on their phones. They bag the groceries for you and do a good job. I've even asked for help to my car and they never make you feel like you're being a pain. I love it here! It does get very busy on weekends so go early or late. read more

I love me some Wegmans. If I'm coming back from Boston I will detour to Westwood on the way back to the south shore just to pop in. The staff is friendly, the quality of meats, cheeses, and alcohol on hand are incomparable. It's so bizarre that their product is so good and the prices are closer to PriceRite than Shaws. Their individual departments do a fantastic job with their products. For instance, I am obsessed with the donuts their bakery makes. This Wegmans has a cinnamon bun with maple frosting and bacon on top that is divine, especially if you heat it up a little. Of course, the best part of Wegmans is their food court. I've joked that it's my favorte restaurant in Massachusetts. The little creamy fried shrimp at the Asian table, the various pizza selections, the sushi- it's all superb. If you're shopping in Westwood or leaving the nearby Trillium Brewery, make sure to stop in at Wegmans on the way home. read more

Love, love, love this store! I'm from Western New York and know Wegman's well. Awesome produce selection, a huge variety of Wegman-brand stuff, a wonderful Market Cafe, and staff everywhere! Very crowded around dinner time but it took five minutes at check out due to smart staffing. Seriously can't wait to go back!! read more

This Wegmans is my favorite Wegmans. I have been to the one in Burlington (which was my usual one) and the one closer to Boston. The reason why I love this Wegmans is that they carry my bagels/ bread and pizza dough etc They are never low on the speciality items I need and cannot get any place else. I started going to this particular one when I noticed that my bagels/ bread was no longer being carried at the one in Burlington. I am a vegan who is also gluten free which means I cant have gluten free bread with eggs in it/ The selection for me in Burlington wasn't great- Most of the items have eggs in them and the "new" bagels that I could have were horrible. I am glad this Wegmans kept the line of bread/ bagels I eat (ODoughs). Other than the fact that they are highly stocked in specialty items at all times I like that it's never really overly crowded and it's well organized/ clean/ plenty of parking (bonus it's next to Homegoods) read more

Excellent place to shop and to get pre-made meals. The sushi is fresh and flies off the shelf. The meats, fish, and bakery are excellent.

You can find some amazing foods here that you can't really get anywhere else but you pay for it big time. Good for an occasional shopping trip. No way for everyday life though. read more

I don't understand why anyone would give Wegmans less than 5 stars. The quality of their meats, prepared foods, seafood, deli, bakery, cheese, produce and store brand is so much better than any other supermarket chain. You save money by being strategic and buying family packs or buying their brand - which is likely a repackaged high quality brand and the weekly coupons and monthly coupons are really easy to use and collect. $5 off a week.. OK. Don't feel like cooking, OK you can eat anything. I'm still getting used to the differences between Chestnut Hill and Westwood and they are still adding to their typical prepared food products but its always consistently fresh. There is ALWAYS someone in an aisle prepared to help you find a product, customer service is spot on. read more

Generally wegmans is good, however, their organic coffee pods are terrible regarding the feature of removing the plastic to save the environment. read more

Ridiculously good! Fresh cut meats, fruits and vegetables galore from every kind you can imagine, the prepared foods are delicious and very reasonably priced, bakery is fresh and the flowers are beautiful, if this isn't enough, we also love the wine shop! The employees are also kind, helpful and readily available! read more

I could actually live here. I mean it. Between the extensive take out food selections (along with a comfie place to eat), the extensive bakery and bread section, the OMG cheese section, the wine and beer section, well, I could go on and on. And I have not even got to the grocery section. Had one of their hams for Easter and it was delicious! Best part - the prices are terrific. We still shop at Roche's in Westwood but Wegmans beats them in price and they have better produce. read more

I went consistently for a couple of months after they opened, but I don't think I'll return. First thing: the store is mental. All the time. And its not intuitively laid out. The natural foods take up a weird island in the middle of the store where you can't cruise down the aisle or at least see what's there before you pass it. The butcher/fish/deli area are always jammed with carts and people not necessarily because its crowded but because there is no good traffic flow or floor space for people to move easily. Prices are not robbery, but you're not shopping there for a deal either. Perhaps the biggest complaint I have is with the freshness of the produce. I consistently got produce home that spoiled within 48 hours. I have better luck at Market Basket for half the price! Not worth it. read more

Hello - I am reaching out to send my sincerest THANKS to Joseph, who manages the frozen section at Wegmans Westwood, MA (you'll have to excuse me, as I am not sure of his exact title). Joseph is the true definition of customer service. Last week, I entered the store with a rather ridiculous request. I needed to purchase (50) bags of ice and I needed them available as soon as the store opened (2) days later. The initial girl I spoke with at customer service (who was also very helpful) entertained my request, but wasn't going to commit to it (who can blame her - it was farfetched). She so kindly took my information and said she would have Joseph contact me the following day. To be honest, at that point, I was slowly losing hope that this was going to happen for me. I have heard the same promise of 'follow-up' from other large, chain companies before and was never contacted. However, the very next morning I received a call from Joseph. He was so friendly, positive and eager to help me. I couldn't believe this was happening. Not only did he take my request seriously, but he couldn't have been more helpful. He confirmed my order and let me know that he (personally) would be there to meet me at 6am the day I needed the ice. WOW. I was blown away. I hung up the phone feeling incredibly relieved and grateful for Joseph. Now fast forward two days, I am groggy (from lack of sleep) and anxious (as I am about to host a golf tournament for 120+ of my top clients and customers) pulling up to Wegmans at 5:55am. My experience had been too good to be true so far - in my mind there was no way things could go this smoothly. I was bracing myself for the worst. As soon as I saw the doors being unlocked, I bolted in and asked for Joseph. Some (more) helpful associates greeted me and immediately called Joseph. They were ALL aware I was coming for the ice. Just a moment later, Joseph appeared with the biggest, friendliest, most welcoming smile on his face. As a reminder, this was at 6am. He had all of the ice on a pallet stacked and ready to go. He escorted me out to my car, got it loaded up for me, I paid and was on my way all within about 15 minutes from pulling up to the door. To tell you I was blown away by my experience would truly be an understatement. I am someone that works in hospitality and know that small gestures like this go a very long way. Joseph is a ROCK STAR. You couldn't be luckier to have him (along with all of the other staff I encountered over those couple of days) on your team. His positive attitude and willingness to help is invaluable. People like him are hard to come by nowadays. Please know that while I love Wegmans, I wasn't the most loyal customer before this. However, after this experience, I will be doing ALL of my shopping (and large ice orders) at your location from now on. It will be the ONLY place I shop. Please ensure Joseph is commended in the highest regard possible. If I had a position available, I would try to snatch him right up. He is AMAZING. Thank you to you and your team for truly making me shine on a day that was extremely important to me and my organization read more

Honestly, I don't LOVE wegmans. The store is huge, it takes me way longer than it should to get just a few things. I've been going here for a few months so I know where everything is, but at the beginning it was a headache. They have a big prepared foods section, but everything is pretty oily and they have no vegan options which is a bummer :( for the price, the salad bar is good but not the best and I've had (I'd rather drive to whole foods for more variety and fresher toppings). They get stars for a massive selection, you can find pretty much anything here. I agree with other reviewers that the store setup is pretty bizarre with a natural foods section randomly grouped in the middle. I often have trouble finding the basic things, like rice, vinegar, etc. that should be easy. Liquor selection is convenient. Expect to spend at least a half hour in here even if you need 2 things, because you won't be able to find them unless an employee can lead you there. read more

Ok, normally I like going to Wegman's because of it's variety of organic items. Soooooo, I'm looking at my bill and I see two of the same charges, and I couldn't understand the code of what items they were on bill because i didn't get two of the same item. So i go up to the service desk and ask what the code means and two workers behind the desk couldn't figure it out even after the checked the computer. One of them just walks away, the other one doesn't know what to do. So i decided to see what i had in my carriage that was the same amount as that item on the bill.. Turns out they DOUBLE CHARGED me. And I asked, how was it the they could double charge me? She said, "the machines are sensitive." I said, "So if I didn't realize it, I would have been double charged." All she said was. "Do you want me to take the extra charge off your Visa?" What did the expect me to say, "No I want to pay twice for the same item?" CHECK YOUR BILL TO MAKE SURE YOU DON'T GET DOUBLE CHARGED! MACHINES ARE SENSITIVE!!!! I WASN'T HAPPY TO SAY THE LEAST. read more

My parents and I love shopping at Wegmen's! The produce is always fresh with tons of variety. They even have "Asian" vegetables available so I don't have to make an extra stop at the Asian grocery store. They have a nice variety of fresh fish available which is probably my mom's favorite department to check out. We like having the ready to cook options along as the salad bar and sushi stand. Makes life easier with being a very busy always on the go family. The sushi stand offers a huge variety and is pretty good. I also like that they offer a variety of summer rolls. I tend to purchase our produce and meats from here and all other in bulk from club stores because we have a large family. So this review is mainly for the fresh food items even though Wegmen's does offer bulk items. The market is also very clean and we never had to wait in long lines to pay. That's a plus in my book! read more

OMG. fantastic. Their hot/prepared food is the best. It's fire. Great chinese/asian food, Teriyaki salmon, spare ribs, sesame chicken, you name it./ Plus the best Kale salad, so citrucy and good. They also have better customer service than the Chestnut Hill one and better parking, and a bigger store and selection. read more

I love this place. Excellent brands and foods. And great job opportunities for young teens

Love this market! So happy there's no close by. It's huge and carries a lot of unique items. I come every week :)

Whenever I am in town I need to visit Wegman's. I love this store and all they offer. Truly one stop shopping from alcohol to prepared foods to sushi to large selection of produce, flowers, cheese, etc. They have everything one needs. AND it's the only grocery store which it's clear people love their job. The employees are constantly asking if you need help locating an item. The store can be overwhelming but so worth the trip. read more

Be very careful to check the dates on all meat. Did do this and ended up buying two items that had "use by date" of the day I purchased them! I'm hoping this was only because they fully stocked way ahead of time. read more

Wow What a place all the food you could want cooked or not. we went there for the first time a few weeks ago. We ate the cooked food great. You need to take some time to learn the ropes. a store layout plan at the end of every isle. 8)) read more

As with all Wegmans, I LOVE THEM! I seriously avoid shopping anywhere else. My only complaint about this store is they do not sell liquor- only beer and wine. read more

I couldn't wait until I got home to write this review. I've frequented this Wegmans on a weekly basis pretty much since it opened. I've never had a problem at this store. Everyone is so friendly. well, today, they went above any beyond. I lost my engagement ring and when I noticed it, i immediately started to panic. I flagged down one of the workers who immediately went to ask for more help. We searched through the trash can (I had thrown something out on the way into the store) and we retraced my steps. The manager, Brian, first said that they would take my name and number if we couldn't find it, but then, he asked to go back to may car to see if I lost it there. After frantically searching inside the car, he got down and looked underneath it. Lo and behold, there it was. I honestly thought that I was going to have a heart attack right then and there. Brian and the rest of the staff are amazing. So amazing that I had to give him a huge hug. Amazing people work there! I absolutely LOVE this place!!! Thank you, Brian!!!! read more

This is the super sized location! I never wait long to be rung through and love the huge selection of products.

I like the store in general but am in shock at something they are doing. I have been buying a product that is expensive. I don't mind spending money on something that is supposed to be non toxic and safe, but I was curious as to whether I could purchase something similar for a lower price. I stumbled upon a website and discovered that the product I have been buying is being investigated and there is a lawsuit against them for deceptive labelling, etc. I advised the store and called customer service. Not only are they still selling the product, but I was told in a rude tone of voice that they have no intention of taking the product off the shelves. They said "I'm sorry that this is upsetting you" and I responded that it is not fair to the customers. I might be wrong but maybe the company has some ties/relationship with Wegmans. Or maybe Wegmans is not the reputable store I would have guessed it was. Shame on them! read more

I stop here on the way home from work mostly for the prepared foods and the hot bar which is an A+. It is well stocked, good variety, and is competitive price wise with Whole Foods. The cheese, bakery and deli are quite good. It is disappointing the salads are not in the deli but prepacked and not available in smaller containers for a single portion or two. The fresh seafood and butcher section are good but pricey. I am not referring to the meat section that is pre-packaged and vacuumed packed, which is average. Personally I prefer Roche Bros. butcher and meat section since the prices are better and just as good. The dairy section has a good variety and the Wegman's brand yogurt, milk, cream is just fine. Store is clean, spacious, staff is friendly enough. It is crowded on the few times I was there on a weekend. Roche Bros. still gets a 5 from me, but I definitely shop here and will continue to do so. read more