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    WellnessMart, MD

    2.9 (29 reviews)
    Closed 9:00 am - 12:15 pm, 1:00 PM - 5:00 PM
    Updated 3 months ago

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    Wellness Mart MD 1901 old Middlefield

    I'm sure they've been more available before but I arrived at 10:30am for a 10:40am appointment. I waited and knocked and no one was here. A woman, her husband, and their child came at 10:39am. A Fed ex employee came by maybe 10:50am and then an older gentleman by 10:52 ish. Anyways none of us got our appointments. Disappointed. Very unprofessional but I hope whoever needed them gets help elsewhere. Maybe the employee was sick?

    this is what my veins look like now on left & right arm

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    6 years ago

    Jenny was amazing! She made me feel comfortable the entire time! I would highly recommend

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    7 years ago

    Beyond awful. The wait is long and they are completely incompetent. Unable to scan fingers. Do not use them for livescan.

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    Northern California Drug Testing Clinic

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    Fast service. In addition to scheduling online…read moreMake sure you call to schedule your appt.

    I came here last year and unfortunately had a very frustrating experience…read more When I called to ask questions beforehand, the woman who answered the phone was very helpful, informative, and answered all of my questions. She instructed me to make an appointment by phone, so I felt confident about coming in. However, the actual visit was a completely different experience. The testing site was an RV with a bathroom inside, and that's where I had to provide my urine sample. I also needed a hair test, but I was concerned that the technician did not collect the hair properly. Instead of taking a sample close to the scalp, she simply cut off a section of hair from the ends, which ended up causing me to repeat the test later on. I also realized that the same woman who answered the phone was the technician performing the collections, handling the paperwork, and processing payments. She was essentially a one-person operation. I genuinely felt bad for her because she was clearly overwhelmed, and the scheduling and flow of appointments were poorly managed. I had a 10:00 AM appointment but didn't leave until around 1:00 PM. After waiting about an hour, a person who had arrived earlier but hadn't been able to provide a urine sample was allowed to go before me once he was ready. Then another individual who had an earlier appointment but arrived late was also seen before me. By that point, I had already been waiting approximately 2 hours despite arriving early for my scheduled appointment. The woman working there was kind and informative, but the long wait times and disorganized appointment process made for a very disappointing experience. I hope they can improve staffing and scheduling because there is definitely room for a much better customer experience.

    Labcorp

    Labcorp

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    I visited the Mountain View LabCorp site over the summer for a blood draw. I had ordered the test…read morethrough Ulta and I was very confused as to why LabCorp's Phlebotomist was drawing blood for Ulta? Inside the blood draw room, there were over 100 vials of patient's blood in sealed test tubes sitting upright in racks. Hmm. I wondered why these weren't in a refrigerator. I also was surprised that there were metal Lab Specimen pick up boxes bolted to the outside wall of the building. It was very hot the day I visited the lab and the sun was beating down on the Lab Specimen pick up boxes. One said LabCorp and the other said Quest. The Phlebotomist was very prompt and came out to get me in the lobby on time. She was very sweet. I did not have a good experience with the draw, however. She used a large gauge needle without a Butterfly. It felt like she hit a nerve, or tendon when she inserted the needle. Right after the draw, I had pain right below where she inserted the needle. When I opened an closed my arm it hurt. This continued for a month. I have Ehlers Danlos Syndrome, a connective tissue disease and my tissues are very fragile. I should have asked the Phlebotomist to use a smaller gauge needle, but I had forgotten. I share my experience with a UCSF Phlebotomist who told me that it sounded like the LabCorp Phlebotomist was in training, because it it standard procedure to use a smaller gauge needle on a very thin arm and a butterfly is always used, as well. When I think about the 100 + test tubes of patient's blood sitting on the counter, I wondered, if the way specimens are stored at this lab location, may have something to do with all of my tests be negative. It is food for thought.

    They're always short of staff. They constantly change the mode of their acceptance from center to…read morecenter. You must check before to see that it is not with appointment.

    WellnessMart, MD - laboratorytesting - Updated July 2026

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