We returned to this location 4 days after my last post, on our way home. Carli was there. She's…read moresuch a sweetheart! Always a welcoming smile. Always helpful. I ordered the grilled chicken just before 11am. They didn't have any ready-made. Carli came to our table and told me they were making it fresh for me so it would be about a 7-minute wait. She brought it, with our other foods, about 5 minutes later. Everything was fresh and hot. Shout-out to the kitchen for timing everything so well! Later, I told Carli the root beer was out. She swapped it out herself - though she and all other staff were busy. This Whatbutger deserves higher scores! The location is clean, the staff is great, and the food is just what I expect from my favorite fastfood chain!

I stopped in today to get me a breakfast burger, and a banana pudding shake. I did not get the…read morebanana pudding shake. I got a vanilla shake. It really upset me, but on top of that when I got to the window to pay the cashier Dakota B had an attitude with me. I'm pretty sure you're tired. I am too, but there's no reason for you to have an attitude with a customer that has done. Nothing wrong working in the food industry you are supposed to have a calm mentality meaning whatever attitude you have with somebody else that day leave it at home does that makes you look bad but that also makes the restaurant look bad. I will be going back to try to get a refund on this shake or even see if they would be down to fix it for me because that's five dollars for a shake. I didn't even order.

Love their chicken! Food is always fresh and hot. Service is fast and friendly. I also love their…read morerice and beans and their fries are so flavorful.

So, let me just start with the fact that I am biased here. Bojangles is in the position (for me)…read moreas the best chicken fast food restaurant chain in/around north Alabama. The prices are reasonable, the customer service and atmosphere is very inviting and friendly, and the food the typically very good. I say "typically" because every now and then you might get a biscuit that's a little over done or some fries that have been overcooked, but that's typically late at night near closing time. But that kind of stuff happens sometimes, regardless of the restaurant. It certainly doesn't cause me to have a bad experience. If you've never been to a Bojangles, go! You won't be disappointed.

Great value for the price. Hamburger actually tastes beefy. Staff are kind and patient despite a…read morerush of customers.

Service has gotten better. The food has improved too. I enjoy trying the new special when they come…read moreout.

2-20-26 update Another great visit to Chick-fil-A! I got an email yesterday that I had a free…read moreChick-fil-A chicken biscuit for using the Chick-fil-A app., and I could not get "the Lord's chicken" out of my mind this morning! Hubs had a medical appointment and did not have the CFA app., so I placed my free chicken biscuit order on the app and added a small hash rounds. The total cost was $1.80 and I opted for drive through pick up and provided the make, model, and color of my car for the app. Once I got to Chick-fil-A, the drive through line was endless. This is a great problem for CFA to have and it really wasn't a problem it is just so easy to pop inside and check the pickup area for your order. When I change from drive through pick up to pickup area pick up the app notified me it would be 3-7 minutes. It was maybe three minutes tops because I walked in and boom, order was ready! Everything was cooked correctly, tasted well, the interior of the store was beyond clean and organized and everyone seemed happy! Thanks, Chick-fil-A!

Cado sauwce Thank you…read moreCado Sauwce Breaded perfection Good chairs EXCELLENT tiles Tomato

It has truly gotten worse over the years Yes its fast food…read morebut the meat shouldn't look like its been on the grill all day and dried up!! WE are still paying our $$$ to buy the food so it should at least be edible. To throw in an extra fry for the wait that would be fine if they had at least been warm!!

Slow and the food is lukewarm. Not really happy about this plus it's overpriced for what I gotread more

I stopped in for a quick restroom break and to grab some lunch. When I walked in, there were only…read moretwo other customers, so it wasn't busy at the time. Unfortunately, the restroom wasn't very clean, and the soap dispenser wasn't working. I let a staff member know right away and hope it was addressed promptly. I had to make do with water and hand sanitizer, which wasn't ideal. As I looked around the dining area, I also noticed that the restaurant itself didn't appear very tidy. There was food and clutter in several areas, including behind the counter, which felt a bit chaotic. It's possible they had just finished a lunch rush and hadn't had time to reset the space, but cleanliness is something I've noticed can be inconsistent at several locations. On a positive note, I ordered the new Chicken Al Pastor bowl with lettuce, sour cream, rice, black beans, and mild salsa -- and the food itself did not disappoint. The chicken was flavorful with a nice hint of spice, and the bowl overall was satisfying and well-balanced. I genuinely enjoy the flavors and quality of the food, but I do wish there was more consistent attention to cleanliness. Having dedicated staff focused on keeping the dining area and restrooms tidy would greatly improve the overall experience.

This place has gone down hill. Lack of headship and management. Needs a good clean and structure…read more Employees struggle to keep up with what's going on. They are reactive on when things need to be refreshed or replaced on the line. This leads to long wait times and poor experiences. Would love to see this place turn around.

I have come to this location on several occasions and every single time I place a mobile order it…read moretakes well over 30 minutes to receive it. Only reason I place it is due to kids being asleep and not wanting to get them out. 75% of the time my food is wrong. The handful of times I have been inside it's not very clean at all.

I used the kiosk because no one would come up to the register to take anyone's order…read more I ordered a double hamburger and a cheeseburger... Just a snack for two people, around 2pm. It took more than 35 minutes. When our order came up, someone back in the kitchen yelled out our number and then a few seconds later, the bag was THROWN onto the counter and slid across onto the floor. The sandwiches came out of the bag. I just left them there. Once an employee came up, I told her what happened. She picked them up and dropped them in the bag and tried to hand the bag to me. I said, no, those have been on the floor. She walked back to the kitchen and turned around, trying to make me believe they remade them in 15 seconds. I said, we'll just take a refund, we're not being served food off the floor. She then threw them in the garbage and walked away. A minute later, someone else came to the counter and asked to take our order. I told her what happened and asked for a refund again. They refused to issue a refund and said they'd make the order. 10 more minutes, I could see the first woman bagging our order. This time, she opened the sandwiches, STICKING HER BARE FINGERS in them, lifting the buns, to check them I assume. She then brought them to us and then I asked for a refund again. Why, what's the issue? I said, you put your fingers in our sandwiches, opening them up for some reason. YOU CAN'T DO THAT. She said, I was just checking them to make sure the one didn't have cheese and the other did and she added "my hands are clean". They still refused to issue a refund. We just left without taking the contaminated food. Apparently, people in this area don't have to learn about safe food handling.

I don't get why orders are always wrong. 2nd time going here and yet AGAIN the order was wrong…read more Tried to call the store. They never answer the phone. Left a voicemail. No response. Ordered a Daily Doible, no mayo add Mac sauce. Came with only Mac sauce, lettuce and onions. Wife ordered a double cheeseburger same somehow no cheese on the burger. Another issue is that she ordered freshly cooked fries. By the time she made it to the window the fries were not fresh!!! She had to sit in the drive thru even longer for the fries to be cooked again. I do t understand why this is a constant problem. 2 times for me same 3 times in a row for her. I've tried calling the store previously same again no answer or callback. Maybe this time I'll get a response back. Who knows. After working 9 1/2 hour days you simply want to visit an establishment to get some good food but it's sad that's not the case.

This location is typically a hit or miss when it comes to wait times - I know it's a super busy…read morespot and don't fault the employees at all! They are typically friendly and nice, so that's a really positive part of the experience! However, I have waited here for very long amounts of time when the line seems short, so would keep that in mind that if you're in a hurry. All in all, great location if you don't mind a little wait - it's always worth it! :)