It came in this morning about 8:45 AM to get, what I think is the finest fast food breakfast sandwich in the history of breakfast: the baconator. I ordered through the app, and unfortunately, there isn't an option to add extra bacon. That's disappointing. The line was short, my food was ready quickly and it was correct and the people are nice. read more

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This location is always decent on service, speed, and consistency. But that's not what I'm going to talk about today. My friend and I have recently been going to all the burger places in the county to see who has the best burger. We've been rating everything out of 10, with a 5/10 being average. Price: We spent exactly $14 on a Dave's single medium meal with an Oreo brownie frosty. 6/10 Meat: A little dry but had good flavor! 7/10. Bread: Extremely dry and tasted stale. 4/10. Sides: The fries were crispy, salty, and tasted great. 7.5/10 Toppings: Standard burger toppings that tasted good. 6/10. Sauce: N/A for burger sauce. No original burger sauce, just mayo and ketchup. Appearance: 7/10. Good solid appearance, very excited to eat it. Integrity: The tomatoes were slipping out and so were the onions. It was a very saucy burger which is great, but it causes the toppings to fall out. 4/10. Grease: Not greasy. Didn't even taste greasy. 10/10. Original drinks: Frosty with Oreo and brownies. It's very unhealthy for you but man it tastes good. Not even a big sweets fan but I wanted to keep eating it. Big fan of their lemonades that they bring out also. 10/10. Overall 6.8/10. Very happy with Wendy's and it's up there in terms of our ratings. read more

Walked in for two fountain drinks and was overlooked while DoorDash orders were prioritized. In-store service and delegation need serious improvement. read more

I hate placing orders via drive-thru. I hate it. Today's experience at 12:08 PM is prime example for reasons why I hate the experience. The person taking my order today takes a little while. There's a line piling up behind me. I found errors in what was handed to me. First, they gave me two kid's burgers (so dinky a teacup Chihuahua could inhale in two bites) when I ordered nuggets. I caught those errors and they placed nuggets in the bag. However, I felt pressure to move the fuk along so I didn't check everything. When I arrived home I found: *I was shorted 2 sauce packets. *The 2 kid's milk drinks were absent. Next time, if I ever have to patronize a drive-thru, I don't give AF how many people are waiting. I'm checking my damn order. I called them now only to land directly in voice mail. So I dropped this review from 2 stars to 1 star. read more

Worse Wendy's in Sac ... they are hella inconvenient with something always being a problem. The system, the servers the something. It will piss you off o the worse day. read more

Ordered a Triple Bacon Mushroom (No bacon) and a Double Bacon Mushroom. Said no Bacon on the triple, ended up with a double with Bacon.The double ended up being a single. So they got both burgers wrong, both were missing a patty and one had bacon so I couldnt eat it. Its almost like they aren't trying. Just paid $40 for 2 burgers, 2 fries and a desert. Both burgers were wrong. Its an absolute ripoff. Cant get a simple order right. Never going back to this location again. Would have had it fixed, but we picked it up on the way home. read more

Ordered on app, very easy and order was ready by the time I came in. We came by for the Peppermint Frosty and we had a deal for free large fries. The fries were perfect hot and crunchy like you expect them to be. The Peppermint Frosty was tasty and I will be back for another before they go away. Perfect amount for peppermint definitely holiday treat. read more

Wendy's - Peppermint frosty and large fries - Fast Food Near Me - Citrus Heights, California

Last Wednesday April 01 around 3:30 p.m i bought a baconator meal. the burger patties was dry and the bread that was put on it tasted old. The total of my bill is 29 dollar plus. Cashier is no consideration at all to the elderly, what she did to my mother was terrible . We were begging her to open the restroom since i was already paying the bill. My mom said to the cashier that she might pee on the floor, the cashier replied that if she peed she would just clean it up. Is that right? No matter how much we begged her to atleast have consideration to open the restroom and i told her my mom had gallbladder surgery so she can't control her urination and she is senior 84 years old but the cashier wait to finish the transaction she said it is company policy . Yes i understand but i hope Wendys have consideration to elderly.We didn't just go to Wendys to pee, we also bought something so i hope you'll be considerate and not be rude to your customers. read more

I walked in to order a Frosty and I was completely ignored. I kept repeating "excuse me" to the staff that clearly saw me and no one acknowledged the fact I was standing there, waiting to order. Someone could have said they're understaffed or that they would be with me in just a moment and given some attention to the customer in front of them. I simply walked out after 5 minutes of waiting and went to McDonalds. read more

The service is absolutely horrible , they refused to let me use the restroom or give me water unless i bought something mind you i have spent over 200$ here in the past 6 months . The lack of care from the managers especially in the morning is appalling , the only good thing about this establishment is the two employees who have continued to give decent service to their customers . read more

On a whim I stopped at Wendy's on Greenback for breakfast, (instead of my usual C.'s Jr.) I got a sausage/ egg/ cheese biscuit and medium wedge fries. The sausage biscuit was good; fresh, etc. The fries were the color of soot. They must have been cooked in some 3-day old, near-rancid oil. I've always loved Wendy's regular french fries, but these wedge fries were outright nasty/ awful, bad smell and after-taste, etc. And honestly, if an employee cannot keep a two-item order straight, (took 4- 5 tries over the speaker and at the window,) perhaps they shouldn't be working the window? read more

I'm very disappointed in Wendy's. First how does a meal for $10.15 and two biggie bags that are $7 each come out to $32?? Secondly the biggie bags are no longer $5 and nothing has changed. I stopped going to other fast food places because of their insane price increases and now Wendy's has added to that list. read more

Wendy's - Biggie bag price increase - Fast Food Near Me - Citrus Heights, California

This store is placed in a very convenient location, quick and easy to pull into the drive Thru and out of the parking lot in no time at all. Food is decent quality for fast food. The chicken nuggets and fries are my go to. Always hot and tasty Every visit has been great within the last month or so with the exception of one morning I stopped by early and ordered some potato fries. They were clearly old and most likely served from the batch made the day before. I didn't even eat them they tasted like metal. Besides that I have no complaints. I've just learned to ask for my fries to be made fresh and I haven't had any issues since! read more

Wendy's - French Fries - Fast Food Near Me - Citrus Heights, California

Over all this place was fine. Service was decent They mixed up my order and gave me wrong sandwich but once I went back in they simply corrected their mistake. The food and Friday's were good read more

Wendy's - Quick bite while running errands - Fast Food Near Me - Citrus Heights, California

There fries are hecksla greasy and salty and there burgers are not fresh and there frosted are kinda nasty they didn't taste like the kind I wanted and the inside was not that nice and kinda clean read more

My wife and I went there this evening at 5:45 pm to pick up burgers for the family. they were rather busy so we waited and waited. Seven customers were in line no one taking orders and all the crew was in the back with the supervisor. Then a man came in and asked repeatedly for the code to the restroom. The supervisor and employees completely ignored him. They heard his request as did all the customers in line and they just ignored him. I called it to their attention and they said they responded to him, which was an outright lie. We all saw it. I called out to the shift supervisor she avoided my gaze and completely ignored me. I lost my appetite. We walked out and went to Popeyes and got chicken for the family. My family has dined at Wendy's from Hawaii to Sacramento for well over 20 years. I will never step into that particular Wendy's again. The behavior of that crew towards another human being was disgusting. read more

Yesterday evening before a little get together with some friends we stopped in to get my toddler a Kid's Meal to tie her over, for the portion size and price, it was a great deal for all she got! They did forgot her Sweet and Sour Sauce, but I went up to the counter and they gave her a couple packets. My tot enjoyed her Low-Fat Milk, 4-Piece Nuggets, Natural-Cut Fries and Apple Slices. Her meal also came with Exploration Cards, specifically for ages 3 and under, which I appreciated so she could learn words associated with the pictures! I would recommend this location, they have an electric fireplace with nice seating, plenty of healthier options like their salads and Grilled Chicken Wraps and the cashier was both helpful and friendly! read more

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Service was good and friendly. As for the Dave's single, I must admit that they lacked a lot of flavor, sauce was light and the patties tasted like there was no salt. These prices are also insane $8 for a hamburger and $4.50 for a large drink without the promo going on. read more

Good crew, always smiling and friendly. The food isn't all smashed up like some places. They work fast. Drive through does get packed but that's because it's good. read more

I'm only giving two stars because the fries were hot. When I come to Wendy's, I order a baconator and I fully expect to be baconated. Well not here, not now. I'm thoroughly disappointed but also not surprised because this is Citrus Heights read more

Wendy's - Fast Food Near Me - Citrus Heights, California

Slow as all get out. I mean like so slow I can see trees growing taller in the distance. It took 15 min to get to order then another 1 minutes to get my food. Call this place slow food. I get faster service at sit down places. read more

Wendy's - Outside - Fast Food Near Me - Citrus Heights, California

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Love the service from Maria last night. Always has a smile on her face and positive attitude!

Stay away. I hate to leave a bad review but I would want to be aware of all the unsanitary things taking place here. 1) too many homeless have access inside 2) cashier that handles money should not be handling food especially if hands are not washed in between transactions 3) witnessesed a homeless man come in with his bottle and go straight to the beverage machine to refill his cup and not one employee said anything to him. After witnessing this in just one visit I told my son we will never be back to this location! This was actually my 2nd visit to this location and each time I saw homeless inside the sitting area lounging. After seeing the gentleman at the beverage machine I was so tempted to cancel my order, I actually regret that I didn't. Guess this needed to happen so I can cook at home more lol read more

The food was ok. But this person at the register was so RUDE!! I'm a paying customer, and I'm in customer service also. Her name is Minerva on my receipt. (Older Spanish woman). We will take our business somewhere else. Wendy retrained your employees please. read more

Becky working the late night drive through is a sweetheart! Food is always great but you can't beat good customer service!

The food is alright. The employees don't seem like they want to be working there and it sometimes feels like that take that energy out on the customer. Maybe under new management the franchise could prosper. read more

04/15/2020 This place is the worst!!! So there was a long line today, granted it was lunch and we're in a middle of a pandemic. The drive-thru took about 40mims but that's not the worst part of this story, I get to the Menu/Intercom and this young lady is putting up a sign that says No Credit Cards/Cash Only... Now before my order was even taken, first question was are you paying with cash or credit card? I said originally with a card but whatever, I then proceeded to order them the lady cut me off and said "do you have cash"? Wtf? Why would I continue to order if I didn't have any "cash" on me that was rude! Let's just say if I didn't? Would you have not taken my order? After waiting for 40mins?As a consumer, is that my fault your system crashed? Not to mention messing up my order! After everything else. All these demands but ZERO FOLLOW THROUGH! They should just close this location and put a Mc Donald's or something else!!! ( They could've had someone go through the line of cars and talk to everyone about the situation, but Wendy's doesn't care! ) read more

Wendy's - "No Credit Card, Cash Only" sign written on a receipt! Can someone say GHETTO! - Fast Food Near Me - Citrus Heights, California

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My husband ordered some breakfast sandwiches from here this morning... He ordered two sausage, egg and cheese biscuits with seasoned potatoes. He was only given one sandwich, so he asked why there was only one sandwich. The worker there said "oh, I gave you two.. The potatoes and sandwich are the "buy 2 deal"... which was clearly not because it's supposed to be two sandwiches. So, the worker went back and grabbed another biscuit. As I opened up the biscuits, one had ONLY sausage while the other one was JUST a biscuit with nothing else inside. Unfortunately, we will not be ordering from here again as the service was horrible and our order was messed up completely. On top of that, we weren't even given a receipt. Highly recommend you ALL check your food before leaving. This has happened a few times at this specific Wendy's. read more

Probably the best food I've had from a Wendy's! The French fries were perfect and warm, and the new dreamsicle drink was amazing!! Plus the service was great and friendly. Thank you! read more

If I could give no stars I would. When it takes you 40 minutes to get fast food from a drive thru it is no longer fast. Great way to make it look like you are not taking too long is to take an order and wait till you clear it before taking the next order. It's bad when you see people backing out of the drive thru but you are stuck. I know the people were working hard and it is up to management and the owners to properly staff to keep wait times down. If it's no longer convenient people will stop coming. read more

Why is it that I feel robbed every time I go to Wendy's. This particular Wendy's had terrible customer service gave me a 1 inch leaf of lettuce and a small wilted tomato on my spicy chicken sandwich combo for 15!! Horrible experience. read more

I haven't been to Wendy's for a while due to their quality of food going downhill. So this is my first time in a while and whoever is working this shift (7:30ishpm) on this day seriously was on point. Their customer service was great, their fries, chicken nuggets and spicy chicken sandwich were on it. You can tell the oil was clean, food was made fresh and tasted good. Thank you for improving the quality control of your food. read more

Came by late tonight through the drive-thru and received great service from Jamesha. There was an extended wait and she provided updated wait times, complimentary beverage, and all around great customer service. I definitely commend this Wendy's on their care for customers. read more

Long story short: avoid the drive thru, unless you enjoy waiting 30+ min for your food. 32 minutes in the drive thru. At 445pm. Judging by the rest of the reviews, the 32 minute wait I had in the drive thru for 1 order of fries is very on brand for this place. I wish I could've left the drive thru, but it's the kind that traps you in as soon as you pull up (even before you place your order). Help me understand how a 32 minute wait in the drive thru is "fast-food"? Somebody needs to process improve/lean six sigma the heck out of that drive thru ASAP. Kudos to the cashier who heard my kid frantically crying in the car and rushed to get our order of fries, at least she tried to make up for the long wait. If long waits at the drive thru are you thing, go for it. But if you got a hungry, crying toddler in the backseat that just wanted some fries after a day at the park - avoid this place at all costs. read more

Went through drive through. Fries were soggy and so over salted they were not edible. Went inside got new fries and those fries were rock hard and not edible! Took the L and went to eat my chicken sandwich that was ROCK HARD and so dry it also was not edible! So thanks for being thieves who stole $14+ from me and left me with only a drink to consume. AVOID THIS PLACE. read more

Bf just called on the way home to see if I wanted food. I texted back I wanted a 2 for $5 (grilled chicken/spicy chicken) - he gets home and there's no grilled chicken sandwich, just what looks like two cheap chicken sandwiches in the bag, and two of the better crispy chicken sandwiches. Bf ordered a fish sandwich - one of the better chicken sandwiches looked like it could be a fish sandwich, but I don't know. Obviously I have no idea who screwed up here. On the one hand, I've told him more than enough times to check bags before driving away, and he should be able to tell me what he ordered less than 10 minutes ago. But on the other, he says he doesn't have a receipt (excuse me?) and claims this isn't the first time this location has messed an order up, and that he couldn't be bothered to go back. So in the interest of the location knowing something went wrong - just take that at face value, I guess. read more

Normally not one to complain since I use to work in a fast food restaurant was literally there 20 min ago and the lady forgot a sandwich since I order one but also have a coupon for a free one with a purchase but not only that she forgot to put the lettuce on it and gave me half stale bread at the time I was basically the only customer at the time so how is it u mess up on the last order plus the lady looked mad when handing me my food check ur employees b4 u let them work cuz some ppl can't handle it read more

Wendy's - Classic Chicken Sandwich - Fast Food Near Me - Citrus Heights, California

I can't believe EVERY single time I come here they get my order wrong. It's incredibly ridiculous. I just ordered their 2 for 5 spicy chicken sandwiches and got regular chicken sandwiches. Back to not coming here. Check your food and receipts going through the drive thru. Assuming they give you the receipt at all. read more

Wendy's on Greenback ln near sunrise mall, has a lot to improve on making food. As you can see they care about the Quality of product going out. In short it's false advertisement, they bring you in with promises of quality foods. Then give you lower grade foods. Remember humans make food decisions with their Eyes also. First picture is what they promise, others is what we got. read more

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I am very pleased to say that the staff in this location are Outstanding when it comes to customer service , we went to the drive through around 10pm and they gave us the best customer service I have seen out of any Wendy's I ever went to , and I go frequently & it's not just the Service, the Food was fresh and it Tasted Great! different locations ) this one by far The Best! Everyone was great tonight , they all deserve the credit for hard work and people skills . Thank You Wendy's & Staff at Night Shift #Fueg0 read more