I haven't eaten here in a bit. And I won't again. I ate here two times maybe two weeks apart and both times the food was bad. Why I went back the second time escapes me. This location used to be good. I ended up throwing out my food the second bad time I was here. I had the Dave's double stack (something like that if that is not the name) The burger had no flavor. The fries were soggy. The service wasn't much better. I feel for them. I know the job isn't easy being on their feet and dealing with some rude customers. But I am not rude so no need to be like that to me. Plenty of other places out there to eat. This location turned me off from all Wendy's....possibly forever. read more

EGGSHELLS AND ATTITUDES‼ Ordered through the drive-through AI system this morning and asked for my creamer and sugar on the side. When I got to the window, they handed me a coffee that was basically white. When I politely mentioned it, the employee immediately argued that I asked for a black coffee--even though I never spoke to a person while ordering. Instead of trying to figure out what went wrong, she handed me a cup full of sugar and I had to explain the issue again. I ended up fixing the coffee myself just so I could drink it. Then while eating my sandwich, I bit into a large piece of eggshell. I went inside and brought it to an employee's attention and asked if I could speak to someone about the experience. There seemed to be a language barrier, which I understand, but when another employee came over they didn't say a single word to me--just told her to remake the sandwich. At that point I didn't even want it anymore. After biting into an eggshell, the last thing I want is another egg sandwich. Overall just a frustrating experience between the attitude and the food quality. read more

Wendy's - Eggshell in egg and cheese Bacon, Egg & Swiss Croissant - Burgers Near Me - Cooper City, Florida

This was really bad. My Dave's burger was cold bur worse it tasted like it was a day old. I took two bites and threw it out. The large fry had no flavor and was also cold. I did enjoy the medium chocolate frosty I bought. This was delicious as always. I ordered my food on the app. I showed the cashier my order number which clearly showed the date and time, which was about 2 minutes before I went up to the counter. He said the order was not in the system as the manager said. She said this has been happening and did me a favor and gave me the food I paid for. They need to do better. I did not even want the food replaced. I just threw most of the actual food away and made something quick at home. read more

Located across the street from the Cooper City sports complex and fire station, this Wendy's is just not great. Ordered in app and picked up through drive thru. Was asked to pull up while they prepped order. When they brought it out, it was missing the fries and sauces. Once I had everything I brought home to find two sandwiches with abnormal buns. Not exactly how they advertise these burgers to look. Quality was mid. Guess it'll be another 3-5 years before I give them another try. read more

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I've never had a bad meal here but it can be very hit or miss for sure at this location. If you are in a rush I do not recommend using the drive thru because I have never had a fast experience in it, I always feel like I'd have been in and out if I ordered inside. I opt for the four for four meal and with that you get fries, a drink, a small chicken nugget and a chicken sandwich. Downside is you can't get grilled chicken in replacement of the fried but it doesn't stop me from ordering it. The fries are always warm, however usually greasy when I have them. The nuggets are always on point in my opinion and very tasty. I love their chicken sandwich but most of the time I get the lettuce removed because it always seems wilted and doesn't bring much to the sandwich other than slight depression when I bite into it. The soda is generic, I usually get a coke zero to "offset" the unhealthy. Good prices (because fast food) but the staff usually looks miserable. I'm giving it 4 stars because the food is good and usually fast but taking one because of staff and usually too greasy side items. read more

The worst Wendy's ever. Staff is terrible. They do not care just go to McDonalds gang

They say that first impressions say a lot. The overall appearance of the restaurant along with a strange odor was less than desirable. Stains from spilled liquids were in several areas of the floor and counter surfaces. The serving surfaces were far from clean. Nevertheless, the food was ok... however, the drinks from the dispenser were flat. Needs some work read more

I always go through the drive through the people are nice and you get your food quick and easy. Sometimes they'll juggle around the size you want might be smaller. But the food is fresh and great for a fast food. Chain and they always. Come up with some new items , deals and so on this location is recommended read more

Wendy's - Pretzel bacon cheeseburger - Burgers Near Me - Cooper City, Florida

Wow the slowest staff amazing how they can be so careless about their job. Took an eternity to get the food

This is the closest Wendy's to my house. I like to review fast food differently then a regular restaurant because there are things that you will just have to accept when you go to a fast food place. I have no opinion of the inside because I never go inside a fast food place. This Wendy's can get quite busy and they're not the fastest. On a busier time, from order to pick up window, you're looking at 5-10 mins. The people working in their are hit and miss. Most of the time you get good workers and they're nice and polite. Every once in a while you'll have the person who wants to mumble or comes off rude. However, that's to be expected at a fast food place, people have good and bad days. Food wise, it's Wendy's, it's decent, food comes out hot, they're pretty accurate. I don't think I've ever had to go back because I was missing something. Again, it's Wendy's, it's not a bad Wendy's, I wouldn't say it's the greatest though but they do a decent job. read more

Fast food joint....you don't expect much to begin with. This Wendy's has the rudest staff I have ever seen, the place is filthy. I haven't been a fan of Wendy's since they changed their burgers and their fries several years back, but the breakfast from Wendy's is pretty good. This location, I have to say as close as it is to me I will never go back. These days it's hard to find people that want to work, but I would rather have less staff that actually cares about their job then people who actually make is so nobody wants to return. read more

This Wendy's is terrible they always forget shit and it is terrible quality. It is like a jungle in that Wendy's and I only have one word to describe that Wendy's. Ghetto! read more

Reading through multiple Yelp reviews on various fast food restraunts, I've found a pretty steady trend. It doesn't take a genious to realize Yelpers generally don't any fast food chain. In fact, true foodies aren't lovers of big chain restaurants. This is completely understandable not only in principle, a bunch of foodies not finding anything to satiate their palate at a place that is dedicated to speed and not amazing food but even leaving tgat to tge way side, many fast food establishments just aren't good. Your order comes out wrong, the food is cold, over cooked, etc. I will say there are certainly things to complain about with fast food chains, but not at this Wendy's. While you won't find the catch of the day you can count on a nicely grilled chicken sandwich with the usual gambit. I was certainly skeptical about their latest push for the pretzle bun, but after giving it a go, I definitely found it a pretty good alternative to the regular buns served anywhere. In fact, I don't think I will ever go back to eating sandwiches on regular buns again. I might even go out and get pretzle buns so I can have them at home that's how much I liked it. So, it's not fine dining ob SoBe, but we all knew that. This place is fast, efficient, friendly, and if you need a meal on the go, this is a viable option. read more

Wendy's - Burgers Near Me - Cooper City, Florida

This place has the rudest staff that I've ever seen. Every single time that I go, there's never a single greeting, not even a hello.

There is not a single Wendy's in the whole country with worse employees and service. Been consistently horrifc for years now. No idea why a place in Cooper City is forced to hire such awful employees. I can only imagine how dirty it must be inside read more

If you're in a rush don't stop here the place is full of flies in even stinks 35 minutes to get a drive-through order done Unbelievable read more

honestly, I hate to leave bad reviews for places but this place is consistently terrible. Not just customer service but the quality of the food. The chicken nuggets are always dry and hard as rocks and the fries aren't just disgusting. I'm not that difficult to please so for a place to bother me to such an extent, you have to understand that this is really in need of a total management and staff replacement. we live just a few minutes down the street but I would drive 15 minutes to the other Wendy's on University just to get good food. Really, get it together. read more

I grew up in Cooper City going to this Wendy's. I was just in town again and I went to eat there and the service is just terrible, the women working there were cold and looked miserable. They were rude and forgot items. The food was also terrible, and cold. Stone cold hard chicken nuggets. I hate that I chose to eat here today. I will never go back. Get it together! read more

Horrible service. Pulled into the drive through and no response 1-9-18 9:20 pm!! Awful!! No service whatsoever!! Where are the employees!! My husband went in! Can't wait to see what they give us? What the hell happened to customer service?? Is this what Wendy's is about! Never had such horrible service! Met a guy/employee dragging a cart in the parking lot who looked at us like we had two heads when we asked where the employees were??? When my husband went in he found the employee having a full blown conversation on his Personal phone!!! I'm done with Wendy's!! read more

I don't know what's been going on with this place but the past couple weeks every time we go at lunch time they're giving us cold burned or old french fries, and hard old cold chicken nuggets which my kids almost choked on.the people at the window are friendly which is the only reason I'm giving this to stars but even then sometimes they are so caught up and their conversation that they don't even acknowledge us at the window. read more

Absolutely the worst Wendy's in the world. Horrible customer service, poor food quality and disgusting seating area. This Wendy's should be demolished! read more

Twice I have placed, orders through the app never ready. Last time I ordered about 30 minutes prior to pick up. Cashier just noticed my order when I arrived I had to wait. Also they seams like don't want to work. So unfortunate because this one it's near my job. read more

I kid you not when, people pull out weed and start rolling it in there. I went to use the restroom (which was a mess) and when leaving an employee decided that it was my fault so I must clean it up. I get that it sucks to have a bad crowd always in there, but don't start blaming customers out of random due to being mad. I also recieved attitude several times when using the 1$ ice cream card even though I purchase a meal with it everytime. Not sure whats going on there.. read more

Gets orders incomplet a lot of the times. Have gone there a couple times for convenience of being near me and almost every time the order is incomplete. read more

I went at 1:30pm today. Christopher the cashier told me "get your own burger Nigger" I am a light skin Hispanic. I buy there all the time. Why did he say that to me? I still think about that day. Christopher is dark skin. Did he look at himself in the mirror? read more

Giving them a 1 because I can't leave anything less. Worst experience ever and I'll never visit this location again. Understaffed. Employees were dragging their feet. No sense of urgency. No sense of customer service not even a smile or a "we apologize the wait" after waiting more than 23 minutes since i ordered to receive my food. read more

As of July 6th, 2014, this is one Wendy's to be avoided. They seem to not be able go ever get an order right. If you go, make sure to double check your order before you go. Whatever new hire they have are incapable. Unsure how they can be better, The funny thing is it's almost the end of October and I'm finishing this draft motivated because they continue to mess up orders. I don't know why I come back. I actually came back to make sure they fix the order. They don't even deserve one star read more

Why is it that when you order from this location they rush you to order at the drive thru? It's always, "anything else" before I can even finish giving my order. When you pull up to the window it explains why. The kids, yes kids, who works the drive thru are either on their cell phone scrolling, texting or watching something or they are laughing and joking with each other. Like where are the managers and why aren't they teaching them proper work ethics? Smh read more

Flies everywhere and wait 15 mins for a bake potato. No one at the cashier when people need to order. Messed up on our order, mayo only, they put ketchup read more

This is the absolute worst Wendy's I have ever been too. Waited over 25 mins in the drive through. I get my food and it is wrong. I work up the road from here and quite often come here for lunch. And about 60% of the time the meal is wrong. This is my last time ever coming to this Wendy's. read more

Every time I come to this location the food gets worse. They gave me 8 hr old stale fries that taste like they've been soaked in fruit punch and they don't even give me a spoon for my small frosty. And their chicken nuggets keep looking weirder and weirder as time passes. read more

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The resturaunt is amazing. The drive thru is quick and fast. The chicken nuggets are so good. You should try their burgers:) Their vanilla and chocolate frostey's are the bomb. Plz leave a 5 star comment:) Go their right now... read more

Almost every single time I go to that Wendy's, they get something wrong. And their soda machine is always going out. I play the lotto literally every single time they get my orders right because you all know that is rare read more

No stars if I can help it. Dirty, slow, and all I can say - what is going on there? New or not good manager... what a shame, I actually like Wendy's until this location read more

I drove up to the drive through recently and the outside lights and the menu boards were were dark in lieu of the dusk occurring a half hour before. I went inside to order and advised the person at the counter of the situation. His response was " It's a simple menu anyway" Not quite what I expected. I noticed behind the counter that the floor was filthy under the workstations. Not from today's preparation but an ongoing lack of sanitation. I ordered 2 combo meals to go. Upon reaching home I realized that no silverware for the frosties nor napkins or straws were supplied. An F mark for this visit. Please tighten up the ship. read more

Horrible service! I'm not a picky person about service so for me to write this it's pretty bad. We waited about 10 minutes in the drive thru when it was completely empty inside(we saw through the windows) and our fries were cold and our orders were wrong. I've gone there before and they got my order wrong that time as well I went there because it's close to where I was heading and I would of rather gone farther. And they are rude as well they give attitude when you tell them they got the order wrong and they are not on top of things I have to ask and tell them continuously for sauce or anything else I need! Probably the worst fast food service I've experienced read more