If I could give 0 Stars I would. The tenders I received were sooooooo hard it was actually unbelievable and one was super tiny! My sauce had an obvious finger nail hole in it which is sooo disgusting! Can't believe that they would still hand it out to someone. I've had bad experiences here before and this had made me officially never want to come back to this one. Gross! read more

Wendy's - 3pc Tenders these were hard as rocks and one was so tiny! - Burgers Near Me - Livermore, California

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This is a convenient location, however the nugget order was cold, hard and had too much sauce. I'm not a regular to Wendy's , so I was unsure of what to expect. I must have had high expectations, this was just not palatable. Threw it away immediately. I originally thought this was McDonald's but was corrected by the hubs, disappointed. read more

Wendy's - Meh....... Hard nugs and too much sauce. Blechhhhh - Burgers Near Me - Livermore, California

So this location has great customer service and the food was quicker than I was ready for. All that said it was still a good spicy chicken sandwich...of sorts. I get it Wendy's...everything is more expensive now. To keep costs down it looks like what was once the best fast food chicken sandwich is now just a glorified spicy chicken nugget. It's still tasty, and still real chicken (vs. nugget chicken), but it's disappointing that it's come to this. I feel like it's morphed from a whole beautiful crispy chicken breast with a whole piece of tomato (and sometimes 2), with a healthy serving of lettuce, to half a chicken breast, and now down to a quarter chicken breast. I'm "sticking my bottom lip out" disappointed. I feel like I need to open a restaurant to serve food I would want to eat. The reasonably priced lunch options in Livermore so are limited. Anyone have any ideas? read more

Be careful when you go to this Wendy's. I ordered a meal thru the drive-thru. Using my credit card the order was taken but within 15 mins I got an alert indicating someone at that location used that card number to pay off an ABNB in San Francisco for 322.51. I contacted Citibank and filed a dispute. They canceled the pending transaction and replacing my card. Beware .... they're not to be trusted with your credit card! read more

I ordered from here from door dash not to long ago .. when I got my food I was expecting hot meal ... my food was warm and my coke tasted like pure syrup.. I paid 17.00 for the food as well smh read more

Makes no sense that you can't pick up a door dash order through the drive thru. Have never ever experienced that before and in no way is that a listed policy on either doordash or their website. Lazy workers if you ask me. read more

I ordered the new Breakfast Burrito, no bueno!!! I detest egg whites and they put a fried egg in this and the tortilla should have been grilled and the eggs scrambled. It was doughy and chewy. There was no salsa in it just tasteless! Even the picante sauce Cholula couldn't help it. I love their Dave's single burger and chili but this burrito, Just a big No from me!!! read more

Wendy's - Wendy's Breakfast Burrito - Burgers Near Me - Livermore, California

Went to Wendy's tonight. Hadn't been there in years. I remembered how good it always was. Not anymore. I ordered a apple, pecan salad, a chicken bacon sandwich and the Cinnabon tear apart. The salad was not cold. The leafy lettuce was so wilted, almost slimy. Miniscule amount of iceberg lettuce, to add some crunch to the wilted, old looking salad. Pretty gross to me. The chicken sandwich should have been good but when I bit into the chicken, it was like rubber. Like it was cooked earlier, then microwaved to heat it up. We all know how chicken gets if you microwave it. Disgusting. Could not finish salad or sandwich. I thought they couldn't do much to ruin the Cinnabon. I was wrong. The pull aparts were so stale and old, it was not chewy, like a little cinnamon roll. They were brittle and crunchy, with a less than tasty flavor. Those 3 items cost me $17.68. What waste of money. What has happened to Wendy's? They have gone way down hill! read more

I don't have Wendy's that much but that can change. I really do like their spicy chicken sandwiches they are killer. The new saucy nuggs were a surprise as well. You can definitely taste the lack of quality with the chicken though. I got the honey bbq and the spicy ghost pepper flavors. Honey bbq was actually very good but the ghost pepper sauce was kind of boring and lacking flavor as well as heat. Overall a good experience though read more

Wendy's - Chicks nuggets with amazing bbq sauce with thre Ghost Pepper Ranch Chicken Sandwich! - Burgers Near Me - Livermore, California

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All staff friendly and professional, Especially Benjamin. Benjamin is a hard working professional who has consistently made my experience at Wendy's a great one. He seriously deserves a raise. The food is made well, and quickly. Mistakes on your order are very rare, but, the 2 times it's happened to me, they were quickly remedied with no fuss. (I work close by and have gotten lunch here at least 50 times, probably closer to 100 times). The restaurant itself is clean and quiet. ample seating, and nice, clean bathrooms. Fast food is fast food but thanks to the amazing staff, this Wendy's is a tier better than the rest. read more

Wendy's - Burgers Near Me - Livermore, California

So i had ordered online for pick up when i arrived at time they are saying go come through thru drive. WTH! I ordered online coz i was in rush but they r sayin me stay in line lol Worst ever fast food service Wendy's read more

Wendy's - Wendys livermore CA - Burgers Near Me - Livermore, California

Saw a free chicken sandwich offer with any purchase, so I figured I'd give it a whirl. Just did this order this afternoon with my significant other who also placed her own order. The web site is very cumbersome. We sat in the parking lot for over ten minutes getting our orders in with the chicken coupon on our phones--and no, I will not load fast food restaurant apps on my phone. The parking lot was empty and there had been no cars entering the drive through the whole time we were there, so I was a little surprised when we got up to the drive through window and the guy in the window appeared totally perplexed when I told him we were picking up orders. Then he finally said to me "Are you (insert my gf's name)?" I said no, that's her next to me (she has a very obviously female name and I am very obviously not female). He disappeared for about five minutes than came back with her order. I said "there are two orders." Again, he's gone for 3-4 minutes and hands me mine. Eyeroll. We park, and let me tell you, you know how the big ol' chicken patty hangs way out over the edge of the bun in the picture? That's not at all the reality. It's thin, it is slightly smaller than the bun's diameter, and it's more breading than chicken. The bun itself was stale and don't taste fresh. If this promo was designed to win my future business, I'd say it pretty much flopped. read more

Just remembered why I have not been here in a while. Went through drive thru just to try the new mushroom bacon burger. I got to work and it was a regular bacon burger. I hate to have to be one of those people that sit at the window and have to open up all of my food to check for correctness. Last visit was about a month ago and I ordered a 6 piece nuggets. I was told the total at the window and was like man nugget costs got higher I guess. I got home and it was a 10 piece. Employees are always friendly and food is normally pretty good, just wish they would listen just a little bit more or at least read back the order at the window. read more

Fries soggy, cold, salted to f, and gross. Ordered Frostycinnos and they were lukewarm iced coffees. Workers more motivated on closing up than making an order right. My mistake was coming here. That's my fault. read more

Wendy's - They were not... - Burgers Near Me - Livermore, California

Odd to see this place only at 2 stars. I can't believe I'm on Yelp reviewing a fast food spot but they deserve it. When I do splurge I come here for convince but I started noticing that no matter what time I come by it's always a great team. The customer service is always polite and friendly and not the typical tired over work attitude you get from other places. This morning I came by and my sandwiches weren't made correctly but they were so chill about it and honestly a positive attitude goes a long way. Kudos to the management!!! read more

Nothing more disappointed then WASTED MONEY on WASTED FOOD!!!! We've ordered (2) Combo Meals of Spicy Chicken Sandwich! Received the MOST STALE SANDWICH EVER!!! The chicken were so thin; (we regretted not turning into mcdonald or burger king earlier) but at this time it was too late cause we did not have the time to drive anywhere else when we already spent money on this food. We were both hungry after work and didn't have time to make dinner so we came here for a fast dinner. We would rather just made dinner if we had known how disappointed this franchise would be. Both of our meals was stale & dry!!! We asked for NO SALT on fries but yet received FRIES THAT WERE STALE seems like theyve just REFRIED the fries that wasn't sold last week! And fries felt like it was dumped in a bucket of salt and put it in our bag. We ordered MANGO PINEAPPLE LEMONADE.....THAT DRINK TASTED HORRIBLE!!! Like it was just water and an entire 25lbs of sugar in there!! No flavor at all!!! Highly disappointed at this wendys!!! Never NEVER EVER AGAIN!! read more

Visit Taco Bell, Jack in the Box, or Subway before eating here. To put it lightly they don't live up to the reputation of a Wendy's franchise. read more

Got the new sausage egg and cheese on an English muffin. First off, it was drenched in butter or oil I'm not sure but it was too much. The bread was not toasted or warm and the sausage Patty looks grey and undercooked. I won't be getting it again. I do recommend the Sausage, Egg & Cheese Bacon, Egg & Swiss Croissant though. read more

Wendy's - Classic Sausage, Egg & Cheese - Burgers Near Me - Livermore, California

We had conflict with the attendee at the window trying to understand our order and they spitefully gave us 9 chicken nuggets I stead of 10 for both of our orders after trying to explain we didn't want diet soda. We had to remind them 2 times that we wanted one spicy one regular chicken nugget orders. read more

Oddly impressed by this Wendy's. Only the drive through was open and the line initially looked super long, but it went by very quickly. Order, pay, food pick up. Order was fast, accurate (actually, I got 2 bonus nuggets, score!). They actually had the baked potato ready and available (for whatever reason, the last 5 Wendy's I went to at different times and locations, did not have them available... was so sad.). Staff wasn't brimming with joy and sunshine, but they were polite enough. Gave me the extra condiments I asked for without being nasty, and it was a quick stop and go. Reviews complaining about the lack of pleasantries are a joke. It's a fast food joint. Get your stuff and get out. They're not paid enough to cross the T'sand dot the I's on politeness or to be buttering you up with hellos, thank yous, and how were your days. I expect them to be taking other orders when I pull up and am getting my food cuz that's what makes fast food fast and efficient. read more

Ordered from door dash. 2nd time in a row my order was incomplete (only with this store). Called the store, the person hang up on me. Went to the store to get a refund. The manager said, it's not possible. No apologies or whatsoever. Very unprofessional, turned her back on me and the crew won't give me the manager's name. I mean seriously! All i wanted was for them to take responsibility. Please wendy's train your managers to handle complaints. Very unprofessional. Never going back to this store again!!! read more

This is the worst Wendy's I have ever been to in the entire Bay Area. The service is horrible. They need to fire all the staff and hire people who aren't clowns. One time I ordered in the drive thru and the drive thru guy told me my order incorrectly so i repeated it back twice with the total. Got to the window and he would not give me the correct order even though I told him I did not order what he said and had not paid yet, meaning he could correct my order and charge me accordingly. Plus he was rude about the whole thing and I was not rude to him. I took my card back, left, and went to the Starbucks behind Wendy's. Another thing someone walked up to the drive thru and was cupcaking with the drive thru operator even though there were cars in line. This place is a waste of a new building. Do not go here; you'll just be disappointed, even if you actually get your food. read more

Food is horrible and the staff isn't nice or friendly. They need training in customer service especially Brandon.

This afternoon (3/12/2024 approx.. 1:45pm) is the second time I've made a business call to this Wendy's franchise (207 S. Vasco Rd. Livermore Ca.).. I've introduced myself professionally, asked to speak to a Shift Supervisor or Manager ever so politely, and was denied the courtesy of acquiring their Name.. the woman on the other end of the phone repeatedly asked me... "what do you want... what do you want..!" I simply asked to know with whom am I speaking with... and was abruptly hung up on mid conversation, and when I called back, she nor anyone else would answer the phone. I thought this was an isolated incident when I called last month, but now I have realized this is a pattern of rude behavior at this establishment. read more

Not even surprised at the 1 star ratings. This is the absolute worst Wendy's location I have ever been to. The staff, including managers, are extremely rude. No matter how you order your food, they'll give you whatever they feel like giving you. I keep giving them chances because I really like Wendy's, but I'll drive out of my way to Airway rather than spend my money to be disrespected. Most recently, I had a coupon for $1 Chicken nuggets. I specifically told the cashier I had the coupon, she told me to show it at the window. I get to the window to pay and nobody is at the window, so I go to the next window. The lady comes, takes my payment and when I get my receipt, she has charged me full price for the nuggets. I bring it to her attention, she tells me she's not honoring it because I passed the window! Seriously?!?!?!?! I also asked for my fries to be crispy, I get soggy, cold fries. The Sprite tastes like the machine was down and the manager was extremely rude. Terrible Terrible Terrible customer service. It's worth the drive to Airway. Trust me. read more

Come here a lot for lunch. Prices went up, quality went down. Got a Cobb Salad with the driest and hardest chicken.. not to mention there was barely any chicken in it. Not coming here anymore. read more

This Wendy's is solid. The burgers and fries are usually fresh tasting. And the staff are nice. 1 star off because my most recent drive thru order included spicy nuggets but I got regular nuggets instead. Do a quick bag check before leaving! read more

I ordered 4 salads for dine in, food was ok but the Manager named "Ely" was rude, zero professionalism, very bad customer service. She looks like she had someone in training but doesn't reason out for a bad service and rudeness.l! read more

I come here too often because the location is easy and right off the freeway. All of the employees I've ever been in contact with at this store has been super friendly & efficient! The food is consistent so I know what I'm getting when I order my usual and I've never gotten an order made incorrectly at this location. The salads are also great and pretty heavy on the toppings which is nice. Great Wendy's! read more

1. The "woman" at the window is disgusting. Had a fingernail missing with blood coming out WHILE HANDLING FOOD. No gloves. 2. Had to repeat my order twice because said person had a cellphone to their ear the entire time. 3. I asked for no mayo (allergic) and guess what? COVERED in mayo. So not only was it a crap experience , but it was all in vain because I can't even eat the dang food I ordered. Nice job Wendy's!! read more

After spending 30 min trying to explain our order Because they kept getting our order wrong & missing stuff from our order We still got all of our orders wrong They ladies there were very rude and barely understood us Costumer service was horrible We left with the wrong orders due to frustration & we just said fuck it there not getting it read more

I thought the new Pretzel Bun Pub Burger would come with a pretzel bun. I guess not.

Uber and DoorDash requests. Waste time driving here to be told "computer no working". Why in high end Livermore in this seemingly new building does their computer not work? And why don't they tell Uber and DoorDash! read more

We order 2 spicy chicken sandwich without tomato last night. These worker not only put tomatoes in our burger but the damn chicken was super salty that I can't even eat it. Feels like they sabotage our food because this was way to salty. Like uneatable salty. read more

This Wendy's is the only one I've ever been to that can't keep their spicy nuggets and their regular nuggets straight. Last time I was here 2/10 nuggets were spicy, and the time before that they were all spicy when I ordered regular and they rang it up as regular. This Wendy's is right by my house, I really want to like it, but they have to be better managed or I'll just go to McDonalds, where they always get my order right. read more

I'm pretty disappointed.. All I ordered was a small vanilla frosty at the drive through line .. I was enjoying it until I got to the a little less then half then I realized it was chocolate not vanilla . It really makes me sad to know that they knew they made the mistake but covered it up , knowing that it was a Togo order .. What if I was allergic to chocolate? I just hope in the future they won't do this to anyone else. It Makes me sad not mad .. read more

Super rude customer service from one of the managers. I ordered on the app for drive thru pick up. They forgot an item. I happens wasn't that upset but when I called this location. The lady that picked up said she was in charge. She said she packed all the bags and they didn't forget anything. This was just BS. I legit didn't receive this item and your going to give me the business over a 2 dollar thing. Never again with this location. Sent multiple emails over to corporate and it seems like they are having a lot of trouble with this location. read more

Hands down one of the worst Wendy's I've eaten at. Only good about this is place is the fact it's a new building. Everything from fries to burgers to nuggets was horrible. Absolute disappointment. I've always enjoyed Wendy's over last 25 years but this was the biggest disappointment. I will continue to go to the Airway Blvd Wendy's from hereon. Terrible Terrible Terrible read more

Came to the drive thru, ordered, middle aged lady working at the speaker was a rude ass bitch. Short and condescending. No wonder this store has two review. read more

There service is amazing. The employees were very friendly the managers the manager martha I think it was she was very nice to me I appreciate I recommend to come to This Wendy's I love coming here read more