We arrived with 2 cars in front of us and it took us almost 10 minutes just to get to the order box. The woman taking orders rushed me through the entire thing and would not let me finish a sentence. Waited at the window for close to another 10 minutes to receive a bag full of cold food missing multiple items. Perhaps if she had let me actually finish saying my order, it wouldn't have been so wrong. This is the 2nd time this exact instance has happened to me. No apologies, no explanation. Service is bogus and the food is stale trash. They practically throw the food at you and then slam the window shut without saying anything. Do not waste your money at this location. I will never be returning. read more

Came here for a late dinner again. Every time I come to this location, it takes forever, and the food is always old and not fresh. Tonight was especially horrible: extra slow service and old food. I need to stop coming to this location. I see why it has such a low review rating. read more

Had three separate people come on to tell me it would be just a moment. Wasn't in a huge hurry but when I realized that more than 5 minutes had passed since the last person had come on, decided to just pull away to Mike's down the road. This location just seems to be always slow, or that the folks inside just don't want to work, and I'm not a "no one wants to with anymore" Boomer; I've done food service before but good grief. Just say you don't want to serve anyone so I'm not waiting for ages to even ORDER. read more

I never really had a problem with Wendy's but now they're actually charging 50 Cent to $.75 for some sauce. Have you lost your mind? I understand that the economy is effed up right now but no one's gonna pay $.50-$.75 for our sauce, get it right people, please cause at this point you guys are worse than McDonald's read more

The night shifts here literally suck the people always close earlier than closing time and can't even update their hours on Apple Maps ‍

I did an online order and when I took a bite of my burger I realized that the inside was not cooked at all

Wait time in the drive-thru is s-l-o-w and the quality of the food is sub-par... cold fries, mushy tomatoes, and an bitty bitty piece of lettuce that didn't even cover 1/4 of my burger (see photo) truly pathetic! read more

Wendy's - "Double" Dave's Burger with mushy tomato and tiny piece of lettuce. - Fast Food Near Me - Portland, Oregon

Got a breakfast burrito after all the "advertising" they did....filled with eggs shells.....had to throw it away after one bite...does the owner/franchisee just not give a shit?? read more

Every year and no change. I don't mind if you're busy, that happens, but lying is why this location is the worst. They've got a ton of orders in the screen, but they'll mark them ready and clear it before they've even began to work the ticket. I know they're cheating to stop the clock and it's rudeand untrustworthy. Do not go here and if you send a delivery company, tip them generously because they're waiting around due to wendys incompetence. I still vote they shut this franchisee down. read more

*The* worst Wendy's I've been to in all of the USA. They precook (and seriously overcook in the first place) the burgers and chicken and leave them under the heat "lamps" for longer than legally allowable. Ditto for the chili. I can only imagine how many people have gotten sick from eating here. I worked in fast food service throughout my many college years and can easily recognize these problematic signs. In addition, the staff is inept, inattentive, and downright rude. I don't know who owns this location (I can certainly find out and provide an update), but they should have their franchise revoked. Patrons beware. read more

Wendy's - Nasty, super dry, overcooked burger - Fast Food Near Me - Portland, Oregon

I needed a quick lunch today and went to the drive through. The employee who took my order was possibly the rudest person I've encountered in a long time. I felt like I was a burden just being there. 'What do you want'? 'What else'? - and when I picked up the food she didn't say anything, just frowned at me. I said 'wow, thanks' and she actually scoffed and shut the window on me. I will not be returning to this place. I'm sorry you were having a bad morning, but seriously - it's not your customers fault. read more

0/5 Stars.... Don't waste your time/money here. I had a mobile order. Real simple and easy. I simply and kindly asked if they could cook the bacon more than usual and she snapped back at me saying no cause it's pre cooked. *I said, "oh well any other Wendy's I go to does it no problem ?" And she said with even more attitude "well we're not the other Wendy's so.." Like umm even "pre cooked", you still have to cook bacon. Make it make sense. *My fries seemed almost not cooked. They were cold and I could tell they didn't cook long enough. Couldn't even eat them. *My simple burger was also mid(no crispy bacon also). Also asked for extra ranch and did not get that either. *Overall terrible experience. I should've just gone to my normal location, where it's always perfect. I understand not liking your job but that doesn't excuse terrible customer service and bad food. *Never going there again. read more

Won't be coming back to this location ever. The girl working the from short with blue hair is a complete disaster. She won't approach anyone in the lobby waiting to order or to pick up. When I tried to get her attention she was rude and said she was busy. Busy doing what? She was just standing there and the screen in the front of the lobby was filled with names. There was about 5 drivers annoyed that she was just avoiding them. This location needs new management ASAP. read more

Zero consideration for what you ordered. They will send you whatever they feel like. Not sure if it is that they are brain dead, not trained, stoned/drunk, etc. but do not get any food from them. read more

This Wendy's can use some basic customer service etiquette skills. There was no greeting and no smile. The dining room is permanently closed and locked up while the drive thru remains open. If they mess up your order such as they did ours, you must reenter the drive thru again. The fries were cold and they forgot the salad dressing for both salads. I do not recommend this Wendy's. read more

Got mid food and saw a dope customized vehicle. Would eat again. The gas station next door also provided entertainment while waiting for our food. read more

Wendy's - Wendy's - Fast Food Near Me - Portland, Oregon

In the past, I've had good luck with Wendy's salads. However, the last two salads I ordered have made me decide to quit patronizing this joint. The lettuce was limp on the verge of decay, the chicken seem to be made up a bit of gristle, maybe cut from Nuggets, and it was missing both salad dressing and croutons. Also no napkins included in my order although they did give me a plastic fork which I did not ask for. Totally unsatisfactory. read more

We went doordashing here and as I stood in the store waiting I hear a guy ask pretty nicely about his fries and i swear I saw one of the employees give him attitude, lean over his fries trying to seem secretive and then I watched spit come out of her mouth and into his fries. read more

45-minute wait for food. Yes, that's right. 45 MINUTES!! I get to the drive thru around 9:45 pm and place my order. Then, as I turn the corner to the second window, I find two men arguing about an order at the window. I sit patiently for 15 minutes. Then, I pull up and pay for my food. I was asked to pull forward and wait while the food was made. Then, as I am waiting, they begin to bring out food for the two men who were standing at the window who've now gone to their vehicles. There must've been some kind of problem because they kept forgetting things and bringing out more food. At one point, Jasper drank something, threw it down on the ground in anger and then pounded on the door to be let back in. Then, he came back out with a bag of food that wasn't mine. He then gave it to the car that was behind me who had already parked. He then started shouting at an employee who was working at the gas station next door about how there were "angry Mexicans" and that he "didn't know where these n*****s came from," (racial slur). I kept waiting. After another 20 minutes of watching people behind me get their food, I decided to just park my car and get out. Another employee came out after another 10 minutes and asked me what I ordered. He said there was some issue with the system and offered me something extra, which was nice. I finally got my food with an extra 4-piece nugget. This was the most god-awful experience I have EVER had at this location. Management needs a complete overhaul!! Ridiculous!! read more

Food was cold and service was mediocre. Asked if my child could have a 6piece with their happy meal she said absolutely not we have to charge you separately for that. Cars honking at me as I'm placing my order communication and location is all bad. read more

I love Wendy's but this ruined it I hate it now I asked for the skibidi toilet burger and fries and they gave me a toilet with a guys head stuck in it, he's pretty nice tho and his name is waffles but yeah wendys sucka dn the fries were soggy and that ruined it never go back and neither should you read more

Had a worker aggressively yell "GET OUT" insult "asshat" and threaten me "don't make me mad" for walking through an unlocked door when their lobby was supposed to be closed. then their manager Jamie defends their attitude towards customers by telling me the lobby is closed at 8 and I basically deserved it. I wasn't rude at all to them, just wish they could be more kind. Find a better Wendy's! read more

Be sure to check your food. If they give you the wrong food and you dont check until you're all the way home, they will not give you a refund unless you come back to the store read more

an absolute disaster really--homeless people everywhere begging for change. Food always comes out cold or wrong--their pricing as gone insanely high--even accounting for inflation--$12 for a single combo??? read more

The food tastes OK, service was fast and friendly. I'm always sad when the food doesn't look anything like the pictures in their advertising. Could somebody at least make an effort not to smash the buns or align the burgers so they are not half on the buns? Curious myself, but also asking for a friend read more

If I could give this place a 0 star rating I would. I have gotten uncooked food and very old food before. The customer service is awful. They consistently give us wrong orders. This Wendy's was much better before the Pandi Wandy. Fail. read more

0 stars if i could, literally just left the place too. Asked for add lettuce, lady at the first window had an attitude and said there was a sign stating that at menu, there wasn't. Then when asked about it again because she ignored us further, the guy at the second window asked us and almost made us pay for the wrong order, we asked about lettuce again, just confused and said it would've been nice to know that when we were ordering, guy scoffed and yelled at us that there was a national shortage. Attitude all around, not coming back. need to work on their customer service, if you don't like you're job. don't do it, especially not when you're dealing with customers like that. read more

I love Wendy's! Delicious sandwiches, good drinks, and a sort of ice cream that can't totally be explained but everyone loves. The service is really good, and you always know you're going to get something great when you come. Sheryle and I are making Wendy's a pretty regular restaurant. Especially now that we found out that Wendy's supports adoption, so every sandwich we eat is helping a child in need. read more

CLOSED. Location is no longer open. Too bad - was a great location. Stopped at 11am today and store was locked and lights were out. A shame. read more

They started to take our order only to tell us they were closed at 8:30 am. Lol what's going on

Ordered chili but didn't get it. Burger cooked beyond its lifespan, Ice cold, and served in a soggy bun. I ordered a lettuce wrap for it also ordered sweet onions and didn't get any.chicken soggy and cold and the requested honey mustard sauce was missing. What food I got was really bad. read more

After waiting 30 minutes at the Panda Express across the street, just to find out that they didn't even begin to start my order (after seeing many other customers that ordered after me get their food) I got a refund and went across the street to this Wendy's location. There were about 5 cars in front of me so I was worried that I was about to waste another 30 minutes waiting for food. But the line moved very quickly, I was back on the road in probably 2 minutes. The burgers were fresh, the fries were hot and the nuggets, well, they were chicken nuggets, I don't know what else to say about them. They were crispy? Yeah, I'll go with that. They were hot and crispy. I was already fuming about wasting so much time at Panda Express so it was a blessing that I was in and out of Wendy's quickly. I'll definitely come back to this location. Those workers deserve a raise! They did a great job! read more

Of the big chain burgers I like Wendy's best, it close but they win, though maybe not for the burgers. The interiors tend to feel more grown up. So does the menu. For a while now my goto has been the Chicken Caesar Wrap, Fried breaded chicken, some iceberg lettuce and sauce in a tortilla, great? no but good, and its from the value menu so its cheap also. This branch features a drive thru that I can actually communicate with the workers through. It is clean inside and has typical fast food workers for employees. Very friendly in the "do you want fries with that?" kind of way. Like all Wendy's, well all fast food really, they are always pushing new items. That said it is fast food so it all goes fast. read more

They won't serve you at 2 in the morning if you're on a bicycle. I tried to explain that I was incredibly drunk and being responsible by not driving a car. I'm a good guy and all I want is a crispy chicken sandwich. There was no sympathy at the drive through window that night. They are being socially irresponsible for not serving alcoholics trying to do the right thing. Do not go here. Boycott Wendy's on Lombard. read more

I'm not much into fast food, but I do have an occasional frosty craving! When I do I always order half vanilla, half chocolate. I can't make up my mind! I guess that's going to have to change. Not sure if it's actually some ridiculous store policy or just a disgruntled employee, but last time I pulled the half n half trick, I was harshly denied! All the guy said when I asked for it was 'no.' I told him I always order that and he said 'uh no.' WTH? Okay whatever, but don't take it out on me because you work at Wendy's. read more

We love this location, food is great! What isn't is a car jacking attempt only feet away from the drive through, on the only access to it. Clean up around the store. read more

We just left and AGAIN this place always gives us the wrong order or misses something from our order. I ordered two 6 piece spicy nuggets and they gave me regular nuggets!! I was so mad I would go back but we went during rush out and this location is hard to turn around and get back to to wait in line again!. read more

Just got my order processed by Rakesh, but the receipt says Melissa. How can anyone be held accountable if nobody is sticking to the register they're logged into? As usual, the food is fast, greasy and probably will lead to guilt and/or excess body fat. But that's okay as long as the fries are hot and not over salted. The service is at times almost unbearable. Other times, the people at the while are funny and friendly all while maintaining a good rhythm. Unless you're being "helped" by the guy that thinks nobody wants a drink carrier for their 4 large drinks until they're already being juggled inside the car. Of course we want a carrier. read more

How can you call it fast food when you pay $6.99 for a simple single combo for here and you wait over ten mins and there is no one in the restaurant? read more

The service was GREAT. The chicken nuggets were good. I would recommend this place if you need to in/out fast.