You end up with a cheeseburger small fries and a small drink for a shade under $10 biggest rip-off ever. Individual it took my money said she only orders off the dollar menu read more

The night crew is the worse. Nobody's knows how to work the register (including the manager), drive through lady is always rude and seems to get in a fight with a customer every time I'm there, MAKING THE WAITING PROCESS EVEN LONGER. it sucks they're the only Wendy's around here read more

Just came home with cold chili. This is the second time I came home with a cold chili

How is this Wendy's still open ! Came 11:30 waited about 10-15 minutes for our food. Just to get home and see that our order was wrong. Food wasn't even warm anymore. Fry's were ver old almost rock hard. And they forgot to hand me my frosty but gave me two spoons. This place sucks for real. Either get new management or send the employees to a good Wendy's to learn how to work there. Just bad so bad........ my nephew drove back and got the frosty but the fry's still sucked read more

Food here is alright. It's good for a quick bite, but that's kind of it. For the love of god, avoid the drive thru. You can sit for an half hour for only 3 cars in line. read more

This place is slow as they come when going through the drive thru! They are only capable of doing one car order from start to finish before taking the next order. And even then they get it wrong! They need to teach their employees how to count to 4! 1-2-3-4... it's NOT that difficult... I have been there on at least 3 or 4 occasions where I bought the Wendy's 4 for $4 deal only to get home and find out they only put 3 nuggets in the bag. I will say that for the most part they do get the orders accurate and I do like the fact that they put each combo in a separate bag but come on people 4 is not that high of a number to screw up counting to... and if you're going to ask the customer which sauce they would like put THAT sauce in the bag! Gentleman asked what sauce for the nuggets when I ordered. I said ranch. Got home what sauce did he give me... NONE! Not a single sauce! I will continue to come here because I do like their food but service needs to improve if I'm going to continue going. read more

Definitely 2* I walked in because drive thru line was too long and man this place was filthy inside. I sat at a table put my arm on the table and my sweater got stuck to the table because of how sticky table was!!!! Many tables had garbage on them still, chairs out place just a disaster! read more

Wendy's is seriously one of my favorite fast-food joints. It's been my go-to since I was a kid. However, this location is just... well... abysmal. The worse part? It's better than it was 2 months ago. They recently added new registers/systems to assist the workers. Plus the entire crew looks different, so I assume they fired the last set. Anyway. The biggest problem I have with this location is time and quality. Explain to me how you can have 5+ people working behind the counter and still take more than 5-8min in preparing my food... that's cold. Other fast-food joints work with half the staff and manage to do 100% better. Please work on your efficiency. Thanks. read more

I went to Wendy's during Lunch time at around 12pm. I went through drive thru and I said my order and I asked the worker to make my fries extra crispy. And i emphasizes "CRISPY" instead of saying okay he asked what drink I wanted. I reminded him again. When I got my order those fries were hella soggy and couldn't stand up right. Never going there again. Knew I should of went to McDonald's. read more

They shouldn't even get a star! I come here all the time for there salads nothing else i always want ranch with the salads they always say they put ranch with it but we always look and it's a different kind of dressing! But my bf and I went here late last night I ordered just a salad and the lady didn't give me no dressing at all and she just shut the window and left we tried to get there attention several girls just looked at us and keep walking! Bitches! Finally after honking like crazy they finally came. That's the last time I'll go here ever again! read more

Friday night, 6.1.18 my son wanted Wendy's for dinner. We sat in the drive-thru for almost 40 minutes. If it wasn't for trying to avoid an upset child we would have left. What made it worse, after ordering one meal, before we could add to our order, they gave us a total and told us to drive forward. My husband said excuse me I wasn't finished. Nothing. Totally ignored. Then another 30 minute wait. So that's 20 minutes to get to order then ignored them 20 minutes to get to the window. There was only two cars ahead of us. I definitely will avoid THIS Wendy's in the future. read more

This review is for Wahida Just left the drive thru and it took 5 minutes for the lady to answer then once she answered I placed my order for a spicy chicken sandwich with no mayo and she said it was going to cost me $45 then she said hold on and had me waiting for another 5 minutes, finally when she answered she says "no mayo?" At this point I'm a little frustrated and question politely why it took so long, then she raised her voice sounding irritated telling me it's ready? I pull up to the drive thru window and she's being suspicious with my card after she had charged it already in front of me. She then tells me that my spicy chicken sandwich was going to take 8 minutes I simply just ask to speak to a manager and she says sure then disappears till my sandwich was ready. Then she says there's no manager, she's the manager, and there is no one else I can talk to. Although my experience was horrible I still thanked her and wished her a goodnight to which she did not reply and starred me down until I drove away. I understand that it was close to closing and I'm sure everyone wants to go home, but customer service should always be a priority to keeping your guests happy. Wahida needs to be better trained with customer service or just not be put as working the drive thru line. read more

So just because some one dropped the ball and failed to have cash in the drawers I am to come back at a later time. Does this excuse you and mean you don't have to open as scheduled and posted. Not to mention I told them I was paying with credit card. This Wendy's sucks! read more

Just another fast food place that doesn't know what they are doing and screws everything up. Dont go here if your expecting to use mobile pay, employees are not trained and will just straight up lie and say they dont have it. read more

This place if hella good. If you are hungry and want to eat at a fast food place, Wendy's is the place. They give amazing service and are very nice. read more

I go here because there's not much around here but they are ridiculously slow for a "fast" food restaurant. Also my food is cold sometimes and they've gotten my order wrong a couple times. read more

By far the slowest and most inefficient Wendy's I have ever been to. Waited in line for 18min, and there was only 4 people in line.

The people who work at this Wendy's are hella nice. We were having issues with our card but they were extremely helpful and we ended up leaving with our food as happy costumers. Great service! read more

F****** slooooooow drive thru. Management needs to improve. Almost always mess up orders but it's the only Wendy's in the area.

Went here the other night and WOW! Just wow! Service was soooo slow!!! Probably took 15-20 mins to get to the window to pay! When we got to the window to pay they told us we wouldn't be able to get one of our meals because they didn't make it! Took another 5 minutes to get our food! The manager handed our food to us and when we asked her for some condiments for our meal she ignored us and walked away!! Finally the drive thru cashier came back so we asked him took about 10 mins for him to give it to us! To top it off our food was so hard!!! Even the manager needs to be re trained read more

How do you screw up 2 ingredients? I ordered a bacon and cheddar potato.... Came home and found no bacon on my potato.... Ordered a side Cesar salad..... Where's the dressing?.... Getting worse and worse. Last time eating here! read more

Thee worst drive thru experience. Spent 20mins waiting to get my order that I didn't complete . A waste of time .

LOL well I called at 12:36 am because I was craving mac and cheese and yelp informed me that this location carried mac and cheese. I called. No one picked up. I called again. Someone picked up. I asked if they had mac and cheese and I was denied. She just "no." And before I can continue and say "well, it said on yelp maybe you guys can change it." You know just trying to be helpful just in case someone else calls for mac and cheese but she hung up before I even got the chance. Would give 0 stars if I could. read more

is this a f@#king joke? really? you're going to make me wait 45 f@#king minutes and you're going to forget the bacon on the baconator? shame on you... read more

I'd give it less stars if I Could.what you get in east san jose I'm afraid. I've brought issues and concerns to managers attention. Nothing improves. This was the third time they couldn't give me the dressing I asked for and the salad tasted like pesticide and sand. The chicken nuggets smelled like fish as did my father's fries. The last "all beef" burger I had there tasted like a cocktail of unfamiliar chemicals. I told my father never to bring me anything from their again. read more

you know... the only reason why i come here is cause its soo damn close to my house. and its just there. this place, this particular place always miss stuff when you order here make sure to check your food before leaving the area unless you wanna drive back!! and argue with them.. read more

This place sucks, very disappointed in this Wendy's. Have been going here my whole life because it close to my house but they always seem to mess up on the order. The other night I wanted a Baconator with no cheese, they messed up. Two weeks ago I ordered 3 nuggets from drive-thru, and I got home to realize that it was 2 nugget orders and 1 order of fries?...Estupidio!....When I ordered the baconator I didn't feel like opening it up to see if the burger had cheese in it, I instilled my trust in them, and they seemed to disappoint once again. If you do order from here please go inside or don't drive away till you have open up your items and checked them one by one! read more

So while I'm waiting in line here at wends at approximately 10:30. Been here for a about 25 mins and so far 6 cars have left ahead of me because of the wait. I'm not sure what's going but the night shift manager needs to get their shift operating better esp for a drive thru read more

This restaurant likes to pull the bait and switch on customers. I ordered 4 cheese burgers and 2 crispy chicken sandwiches from the drive thru. Turned out they put only 5 cheese burgers in the bag. This was not the first time they've done this. Before this, I've ordered 4 cheese burgers and 1 crispy chicken sandwich. Guess what, I only find 4 cheese burgers in the bag. What happened to crispy chicken sandwich? Did the workers at the drive-thru eat it? read more

Fries were burnt and re-fried not edible at all. Baconator bacon tasted like plastic. Cashier swiped my card 2x and said it was declined. (Lots of funds in bank!!!) So paid with cash.. seemed like something shady goes on at night. Things like this onlh happen aound 1:30am. Owner of this franchise should check it out!!! Poor food quality. read more

In general, I love Wendy's cause of their spicy chicken nuggets and chocolate frosty. I hate this location cause the manager/owner is rude and I've seen her yell at her employees in front of customers...so awkward. read more

I just went here about a week ago, and it was my very first Wendy's experience ever. There was no line, so that was nice. I ordered the Dave's Single Meal, and I got my food in a fairly short time. I did enjoy it, and the price was reasonable compare to other fastfood burger places. Lots of parking, which is great. I will definitely come back again. read more

It's not a good place. The workers aren't nice, specially the manager. We went with the family. My son dropped his cookie in front of the cashier by accident (30 seconds after bought it). I asked the cashier if please she could replace it for another cookie. The manager said that ok, but although it was and accident we had to pay again for it. Very bad customer experience! read more

The food is great but every Wendys iv'e ever gone to they were so stingy with their sauces its crazy. I never get the ranch I need!!!!

I think a snell moves faster than these employees!!!! Waited 20 minutes on the drive through and not even a peep, not even to say I'll be right with you!! Of all the Wendy's I've been to this has been by far the worst of them!!!! read more

29 minutes to get through the Express drive through. I was able to download the yelp phone app. Count out my total bill in coins. No straw, no napkins, cold burger. read more

This was just an observation really. The staff and conditions of the restaurant behind the counter were very disorganized. They were visibly upset and irritated with another as they took my order. read more

They gave me no sauce for my meal also less than average service. Didn't hit for me. I feel like you should get better service at A Wendy's smh should have gone to McDonald's. read more

Food is well-priced, however, their dollar menu is decreasing and it's more like $1.29 or $1.78 prices. I think the only thing left on the actual DOLLAR menu are value fries, chicken burger, and the spicy nuggets. I think there's one more thing but can't think of it. Anyhow, I always say this Wendy's is notorious for always making mistakes. Everytime in the drive thru there's ALWAYS, ALWAYS a problem with the order. They always forget to give something! One time before leaving the drive thru I checked for all the food.. everything was there! When we got back home they forgot to give our straws!! Everyone's meals missing straws! Who forgets to give straws? kinda sucked. read more

20 minutes in the drive thru for frosty's to find out they only have vanilla , and now we have a homeless guy asking people to buy him a meal. read more