We bought carpet 7 years ago and was very happy with the installation. I recently had other rooms replaced. What a horrible experience this time. The carpet measurements were incorrectly ordered for the job and there was enough over ordered to carpet a 12'x10' room. The carpet cut around the stair railing looked like an amateur installed it. I emailed West Coast Flooring and sent a photo of the completed job. We did not get a response, You might want to find another company for your carpet needs. read more

I was working with Costco and Zak. He was the installer and did a very professional and quality work. The would not be satisficed until all aspect of the work including balancing the concrete was correct. Also, all edging and transitions were perfect. The service we requested was to replace all carpeted area of our house with Vanier wood like floor. The sales people were fantastic, helping us with the selection, making it easy. We compared them to 2 other vendor before choosing West Coast Flooring, and found them to be the best value. read more

We shopped in a few places and one place, (C. Carpet) that we had done a lot of business with expecting to get a fair price based on our past relationship. Unfortunately that was not the case. WCF beat their price by over $3,000!! The exact same carpet, padding & installed. WCF treated us with respect and appreciation of our business. The quality of installation was superior to what we had received in the past also. Highly recommend the solana beach store and Kelley Kruger. read more

West Coast Flooring went above and beyond our expectations. From the initial consultation to the end product, we could not be happier with their service and professionalism. Tyler knows his stuff! He knew just what we needed and now we feel like we're living in a brand new home! We're most impressed with the installation team, especially Alex and Leo. Their hard work and attention to detail was outstanding! Highly recommended! read more

West Coast Flooring Center - Before - Flooring Near Me - Solana Beach, California

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Installation was done very well and on a timely basis. A very reliable company that was easy to deal with.

We are very pleased with our experience with West Coast Flooring. We went in knowing the exact flooring we wanted - West Coast was one of three bids we received (others included GCs and flooring contractors). Pricing was very competitive and, more importantly, I I felt like West Coast Flooring was the most knowledgeable. Tyler, our sales manager, provided great advice during the walk through and noted a few suggestions that none of the other installers did (for example, we had paneling in our office that we eventually wanted to remove - Tyler had the foresight to bring this up and mention it would impact the floors). The install itself went great. The team did a fantastic job and the floors feel very smooth. We had existing tile in hallways vs carpeted bedrooms - it is not obvious that there is a small incline between rooms. They did a very good job with the self leveling compound to achieve this seamless transition. We have arched walkways and the install team also did a fantastic job with curving the baseboards to accommodate this. Overall we are very satisfied and would highly recommend West Coast Flooring. read more

Hey fellow Yelpers.... If you are in flooring need, West Coast flooring is the place to be!!!! Tyler & Team are absolutely amazing with much integrity..They have exceeded my expectations in so many ways.. Look no further! read more

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Just had my old, sorry-looking bamboo floors replaced with engineered hardwood. Very challenging job. Spoke to numerous contractors, never feeling comfortable they had the skill or expertise to execute this job. Eventually found WCF. At last I felt comfortable. Yup. Every detail attended to, perfectly. Easy recommendation. read more

Tyler at West Coast Flooring was great. He was super knowledgeable about all flooring types. He worked within my budget and was able to meet our project timeline. If you're looking for a trusted flooring store partner, I'd recommend West Coast Flooring. read more

West Coast Flooring Center - California Classic - "Kerrew" - Flooring Near Me - Solana Beach, California

The service was excellent from the quote to the install. I wouldn't hesitate to use them again or recommend them. Juan the lead installer was excellent and went above and beyond during the install Mitra his assistant was also very professional. read more

Dang! It's hard to get quotes for flooring in San Diego, but it wasn't here. I came into the store with a pretty good idea already of what I wanted and a tight timeline. I had measurements and a quote from California Flooring that I thought was too high. Tyler immediately wrote up a quote, he seemed nice, easy to talk to, and efficient (my favorite), and the quote came in 14% lower so I went with them. My time frame got delayed two days, which is a big inconvenience. They handled it well. David and Zach demo'd and laid the floors in 3 days. They did an amazing job and worked very hard. The floors look better than I ever could have expected. I ended up getting California Classics Matisse Collection in Collioure. The pictures don't do it justice or show what an awesome job the guys did. I didn't find any mistakes. They are perfect. read more

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Tyler and his team are so awesome! We had them do our floors back in 2015. We had a flood in August 2019 and we knew just who to call for new floors. We are definitely customers for life! They just did new vinyl on our stairs with white risers and it looks AMAZING! Tyler and his team will take good care of you! read more

West Coast Flooring Center - Flooring Near Me - Solana Beach, California

I highly recommended working with West Coast Flooring! We were on a time crunch to get the floors and carpet re-done throughout our entire home prior to moving in and Kelley and her team made it happen! Her communication and recommendations made the entire process so much easier than I had expected (after working with other contractors). All of our friends and family who have come to visit our new home have commented on how much they love the floors right when they walk in the door! They turned out eve better than I had imagined. We are planning on remodeling the bathrooms later down the line and will definitely be using West Coast Flooring for all future home projects! read more

I visited several stores to plan for the change of the upstairs flooring in my rental unit before I moved back to my place. I did not have access to the unit and needed an approximate quote based on the floor plan measurements but everyone except Tyler at West Coast Flooring told me that I had to wait until they could take measurements themselves. Tyler worked with the information we had at the time. He placed the order, scheduled the install, and completed the measurements as soon as we had access. The installation happened soon after and David and his crew did a wonderful job. I am very happy with my new vinyl floors in the bedrooms. read more

We had a great experience shopping for floors at West Coast Flooring. By the time we were ready for the install, we had taken home nearly every carpet sample in the shop ;). But the real joy was the quality and efficiency of the install which was done ahead of schedule. Tonya and Tyler were delightful to work with. Consider them highly recommended. read more

Don't waste your time. Stopped by on a Monday and they were closed at 4:00 even though their business hours state that they are open until 5:00. read more

THRILLED with Tyler and West Coast Flooring!!! Tyler is extremely knowledgeable with all types of flooring and he was a wealth of information in helping us make the right decision for our flooring. The thing that stood out the most was Tyler's genuine honesty!!! Tyler told us exactly what our contractor had told us, with our contractor looking out for our best interest. Tyler 100% looked out for our best interest. It was a total pleasure doing business with Tyler/West Coast Flooring and we highly recommend them! Excellent customer service, large selection of great flooring, reasonably priced, and again, so very happy to have had the JOY of working with Tyler and getting beautiful flooring!!! read more

The mission to find a flooring company is a Journey I recently learned. I talked with 8 different companies, from Costco to Sid's Carpet Barn. What I experienced was companies that took days or weeks to call me back, were unresponsive, unmotivated, and I quickly realized it was up to me to be "all over it." I ended up going with West Coast Flooring. The rep Irene was on top of it, got back to me quickly, realized I was serious about getting the work done and wasted no time. She beat my competitor's offer by $900. Now I went back to Sid's to get it matched, which they did. But West Coast Flooring had much better reviews, so even though price was the same, I chose them. I was not disappointed. Zack came with his team, Andres and Carlos. They worked non stop with no breaks, cleaned up after themselves and did excellent work. These guys have the best work ethic, the most quality work, and the most reasonable price. I will use them from now on. Thank you! read more

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West Coast Flooring installed Coretec vinyl plank floors throughout the upstairs of our home including the bathrooms. We're very happy with our floors and we're planning to ask West Coast Flooring to do the downstairs later this year. The installers could have been a bit more tidy, but isn't that always the case? I'd like to take a moment to rave about the product. We have a rambunctious 4-yr old and two cats, so we wanted something that was beautiful but also durable. We chose the Coretec Blackstone Oak and it is gorgeous - everyone raves about how how beautiful it is. As for its durability and ease of maintenance, we had a real test of this soon after our floor was installed. One of our cats became sick and was pee-ing all over the floor for a week - he couldn't help it, he was in agony. I called Tyler and he recommended Bona stone, tile and laminate cleaner. Spray, wipe, done. No smell, no stain, no problem! Easy! So in summary, I would recommend both West Coast Flooring and Coretec LVT to others. :) read more

West Coast Flooring Center - We love our Coretec Blackstone Oak LVT floors! We've gotten so many compliments... beautiful, durable, easy to maintain. Awesome. - Flooring Near Me - Solana Beach, California

We had a great experience working with West Coast Flooring on a new hardwood flooring install in our Olde Del Mar home. Tyler is very responsive and a great partner to work with. The installation crew was awesome; professional, knowledgeable, very polite and service oriented. We are extremely satisfied with the quality of the product and the entire process. Our new floors are beautiful! read more

Amazing customer service, fast delivery, knowledgeable and fabulous flooring. I installed vinyl wood flooring and now ordering carpet. Friendly and easy to work with, as well as competitive pricing. read more

Working with Tyler at West Coast Flooring SB was a great experience. He defines excellent customer service; he listened to my needs, helped SO MUCH with my selection and answered texts, phone calls, etc. within minutes. He's been a joy to work with (as has the rest of his crew); I'm only sorry I don't currently have bigger and more flooring needs. If I did, I'd definitely go to West Coast and rely on Tyler's help again. read more

We are very happy with the service we received from Tyler and his team of installers from West Coast Flooring! Tyler was knowledgable, professional, and honest in his interactions with us. His attention to our project (installing carpet in all upstairs bedrooms) began with our initial meeting at the showroom and extended through scheduling, installation, and follow-up after the project was completed. We were working within a tighter than usual installation schedule due to the rains, but Tyler stayed on top of it and installation went according to the timeline. He took time to stop by the house during the installation to make sure everything was going well. The installers were on time, respectful, and did a beautiful job. read more

I recommend West Coast Flooring for the quality of their products and the great project management skills of Tyler. We ordered about 1000 sq ft of Monarch Bradfield. We're very happy with the final results. Best decision was to also do our stairs with the same flooring and white risers. It looks fantastic! The Bradfield stair noses are square for a modern look. read more

After visiting several different flooring companies and comparing prices we decided to use West Coast Flooring Center for our new carpeting and travertine floors. We are so happy that we did! Tyler and his team of installers exceeded our expectations! The installers were very timely, protected the rest of our floors, were cleanly and very hard working! It is never fun having people doing work in your house but they were very professional and got the job done in exactly the amount of time they originally stated. And the floors look incredible! I would highly recommend Tyler and West Coast Flooring! read more

Fairly priced and did a nice job on the carpet installation. 1) Owner is a standup guy 2) Carpet pricing includes installation fee. Carpet competitively priced. 3) They feature Shaw carpeting. (which is good quality) 4) I purchased the best possible padding, however after the installation I walked on carpet and felt the the padding felt somewhat inferior. Also, the realtors commented that walking on the carpet felt a little flat. Next time I'm in the neighborhood I'm going to invite the owner to the house to walk on the carpet, to get his take. (and so he knows, for the sake of future customers, how this particular upgraded padding feels with this particular carpet) 5) My only main issue: Caught the installer tossing his used cutter blade under the padding while working on the stairs. (fyi carpet installers constantly change their blades) Firmly told him that was wrong, and who knows might someday harm someone, he didn't seem to care or even have a clue. Would like to run a metal detector around the rooms to see how many other used blades were tossed under the padding. After they left I found a broken blade on my driveway. 6) Would I recommend them to others? Yes . Overall Satisfaction .................. 4.5 stars Dealing with owner ................... 5 stars Competitively priced carpet ..... 5 stars Padding felt inferior .................. 2 stars Installers razor blades issue ..... 1 star Compared to Home Depot ....... 5 stars ------------------------------------------------------ Overall (average) score .............. 3.75 STARS ADJUSTMENT ............................ 1 bonus star (adjustment cuz I've used many many carpet installers over past 25 years, and frankly most installations have some sort of issue. These guys didn't. Overall I was very happy with them) ------------------------------------------------------ ADJUSTED OVERALL SCORE ....... 4.75 stars . read more

So I set up an appointment to come into the shop, see what they have, and get their sales pitch. When I arrived the doors were locked with a sign that said they were understaffed, the shop had to be closed, and to call a number for service. Well I didn't call the number. Having gone out of my way to be on time for a scheduled appointment, not getting a call back from them to reschedule, I knew all I needed to know about this shady company. I will NEVER hire any contractor that doesn't respect the customer's time and from the get go proves unreliable. West coast flooring checks both of those boxes. Understaffed isn't helping their situation either. Knowing that now I'm very very glad I didn't hire. read more

We used west coast flooring for LVP floors in our new home. Tyler really helped me find the flooring I want. I had a specific time frame to work around before moving in so they were able to order and install the floors quickly. We have been very happy with our floors and get compliments every time! read more

We had west coast flooring do 3,000sf of carpet and 1,500sf of engineered wood floors. They are easy to work with, reliable, and the jobs were done very quickly. Pricing is also very competitive. We will use them for all of our flooring projects and definitely recommend them. read more

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As we looked for vinyl flooring we went everywhere... Miramar road, Escondido, Chula Vista, two Home Depot, two Lowes, etc. There is no better way to handle your floors but to talk to Tyler. When you call he knows it's you... amazing. When you call he knows the status of your order. And if he's not in Irene is just the same. If every store in America were dedicated to Customer Service as Tyler and Irene are we would all be shopping every day... Tyler, THANK YOU for the experience of being your customer. read more

I contracted through Costco who uses West Coast Flooring as their flooring service provider. My furniture and baseboards were destroyed in the process and West Coast Flooring blamed it on me and refused to take responsibility. West Coast Flooring send a 'furniture touch up" worker to address the damage to my furniture and this individual dripped furniture finish all over my new wood floors. The dents in my furniture have still not been fixed. Again, West Coast denied responsibility. After workers finished the job, my floors bowed and creaked in several places. Their solution was to hammer down these areas. Now I have shiney nails showing in these areas on my floor. Buyer beware. read more

I had a very negative experience with this carpet installation. It should have been a straight forward issue - carpeting one guest bedroom. Ended up being a series of mishaps along the way that made the process much more drawn out and frustrating than it should have been. I found the salesperson - Tyler - to be a bit slippery and insincere. Yes - the problems were eventually taken care of; but should I have to promise a good yelp review for this to occur??? Which is exactly what Tyler asked for me to do. There are so many complaints I have, but feel I've already wasted too much time with this company. Two main problems which occurred I've included pictures below: 1- first carpet arrived with giant holes in it. Tyler wouldn't immediately reorder a new piece because he was battling the manufacturer over whose fault it was. 2- after carpet finally reordered and installation rescheduled - over a week later - the installers pulled my draperies off of the wall (rings and rods.., see photos). Tyler wouldn't admit that it was his installer who did this until I sent photos and pictures of the room. He then said he'd get it fixed if we promised him a good yelp review. I don't know where the 5 star reviews came from for west coast flooring. Suffice it to say that I'm being generous with two stars. My advice - either take your business elsewhere or hold payment until job completed. I made the big mistake of paying the vast majority of bill before the carpet was even ordered (at Tyler's insistence...). Shady place. Shop around. read more

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We first met Tyler in the San Marcos store, in 2010, when we bought Karndean vinyl plank flooring for the entry and kitchen of our home. He has been our sales person for more Karndean flooring and carpeting ever since. Earlier this month we remodeled our master bedroom and bath and replaced old carpeting with more Karndean flooring. Our installer, Alex, was from West Coast Flooring and did an outstanding job. He was precise and proficient. He had to move large furniture out of the room and remove old carpeting and padding before installing the flooring. The new flooring needed to match up with previously installed flooring. When he finished everything flowed perfectly. Not only did he do a beautiful job laying the flooring but he completed the job in less than five hours - furniture back in place and all trash and dust removed. I highly recommend West Coast Flooring and Alex. read more

I decided to install a new floor in my house as of late. After shopping around multiple places I discovered West Coast. Tyler helped me out and was really professional and extrmely helpful. I had a general idea of what I wanted. However, Tyler made sure I checked out multiple options so I knew what was available to me. Decision was made, and he ordered the tile for me and it was ready within a day or two. Had it installed within a week or two(job took 2 days) and am extrmely happy with the outcome. I apprecieated Tylers help as he was not pushy at all, but had all the answers I needed. I would recommend West Coast to friends and suggest they deal with Tyler. My floor looks great! read more

West Coast Flooring Center - New tile, freshly installed! - Flooring Near Me - Solana Beach, California

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We have worked with West Coast Flooring for several years now in two different homes. We recently decided to purchase flooring and tile here for a bathroom renovation (during a pandemic... with an infant...). The day before installation we realized that the tile we had ordered and picked up weeks earlier was in the wrong color. We didn't review the PO carefully which was on us, but Tyler was extremely professional and could tell we were disappointed around the mix-up. Just when we were about to accept it and move forward, he pulled through for us and somehow was able to get his distributor to include our intended tile in their next delivery. Within 24 hours of calling him we had swapped materials at the store and got what we ultimately wanted. Amazing example of a family-operated business going above and beyond for a customer. read more

West Coast Flooring was great from beginning to end. Kelley did a fantastic job guiding us through the decision making and selection process and Igor and his installation team were wonderful. Overall, a highly professional team that does quality work. Highly recommended! read more

Amazing flooring company!!! Tyler and erica were so helpful they came through for me last minute with supreme quality carpet so I could put my home on the market! The installers were extremely kind and hard working !!! I choose carpet one day in the shop and next couple days all installed and looks wonderful! I get compliments all the time how nice the carpet is and best of all great price!!! Five stars all the way !!!! read more

Tyler and his team had a great selection of product to choose from, they were very knowledgeable and easy to work with. The install team did a great job, and our new carpet is absolutely beautiful. read more

After my condo flooded a couple months ago, I had to replace the existing engineered hardwood flooring that had been in the place since I bought it. I had already gone to probably probably ten other flooring stores and had people try to talk me into and out of almost every kind of flooring--wood-look tile, engineered hardwood, laminate and luxury vinyl planks--by the time I walked into West Coast Flooring. I had finally decided on engineered hardwood (or so I thought) and had Tyler showing me the various options and helping me figure out what would work well with my cabinets, kitchen countertops and new paint color, but I gravitated to a sample that Tyler then told me was actually laminate. Unlike the sales people in many of the other flooring stores I'd been in, Tyler didn't push me in either direction, but explained the pros and cons of laminate and let me look at it side-by-side with hardwood so I could make my own decision. In the end, I loved that particular sample and realized that laminate made sense for me (less expensive, more resistant to scratches from my dog's nails, and looked like wood even when you look at it up close and right next to hardwood), and I'm very happy with the decision! After I chose a sample, Tyler made an appointment to come down to my condo to do some measurements and bring the sample so I could see it in the exact lighting of my condo. Unfortunately, I got stuck at work at the last minute, but Tyler was able to measure the condo on his own and was nice enough to leave the sample with me overnight so I could still see how it looked in my space. He also helped me put together the application that I had to submit to my HOA, and was quick to order everything and set up the installation as soon as I was ready. The installers did a great job as well. My concrete subfloor was pretty uneven, so they had to spend almost an entire day filling the low spots with new concrete. They still finished in the amount of time they had initially quoted, and the floor is quiet and looks great! Very happy with the new flooring. I also ordered some tile backsplash for my kitchen from West Coast Flooring. It wasn't a tile that they ordinarily carried, but Tyler was able to order it and even price match the quote I'd gotten from another company. He was also quick to help me out with ordering more tile when my installer realized that we hadn't ordered enough. Overall, what made the experience for me was the customer service. Tyler made himself available via both phone and text message, kept me updated on status, was super knowledgeable and was always happy to answer my questions (however dumb they may have been). I'd recommend West Coast Flooring and would use them again! read more

West Coast Flooring Center - My laminate flooring turned out great. Quick-Step Reclaime Heathered Oak Planks. - Flooring Near Me - Solana Beach, California

Great job on my wood flooring covering both levels and stairway. The price was really very good and the installers were excellent! This was a huge expense for me so I was nervous about my selection and the installation, but I didn't have any surprises or cause for concern. I'd highly recommend them to anyone. read more

West Coast Flooring Center - Stairway - Flooring Near Me - Solana Beach, California