We had a major water emergency in our home that needed a swift response to address. The team at DKS…read morecame out the same day and began the cleanup and drying process. Tito and Erik were knowledgeable, professional and willing to answer all our questions. For prompt service and peace of mind, we recommend Disaster Kleanup Specialists.

Tito and Tony did a great job! Tito was communicative, pleasant, and knowledgeable. What a great…read moreteam!

I was very impressed with the professionalism of this company. This was a deep cleaning of the…read morekitchen and subfloor areas after rodent intrusion. The company was very quick to respond and come out to our home to assess the scope of the clean-up job. Luis, the project manager, was excellent at staying in communication with me prior to the job. And Carmen arrived on time, was personable and skilled. She did an excellent job of cleaning under the cabinets and in the sub-floor areas thoroughly. I would definitely recommend this company!

I just got off the phone with Steve, and I had to right this review right away! I'm blown away by…read morethe time and attention he gave us for our concern regarding a mushroom that popped up in our new carpet (in our new home ). He thoroughly explained how it may have happened, asked detailed question about any other signs of water damage, and allayed our fears -- basically talked me off a ledge. He did not try to panic us into booking services we might not need; he did the exact opposite, as if we were talking to a good friend who was an expert on the situation (and not a salesman). Even if the issue does persist, I feel so much better knowing there's an honest company we can work with to fix it. If you're looking for honest help, this is it. Thank you so much Steve!

I agree with all reviews below ( less then 1 star) regarding this company - horrible to say the…read moreleast - took over 1 year to get our kitchen back + all the times I had to have them return for faulty work they did - with no return calls, no follow-up - to say we'll get back to you. Needless to say the office Mgr is/was no help - not only did they ask for money upfront bc they claim no insurance payment had been made - they insisted for payment & even sent me a threatening letter with legal repercussions. AAA recommended them, however since this has occurred, they have been dropped from AAA Insurance - also checked with CSLB (Contractors licensing Board) their license is in active. Save yourself the stress - go with another contractor who has 5 star reviews and is a legal contractor.

9-4-2021 IF I COULD…read moreGIVE THIS BUSINESS NEGATIVE STARS, I WOULD!!! So a few months after waving the white flag and giving up on thinking that this inept company could ever finish our house right I get a certified letter in the mail from them. Seems their financial person April has been having trouble getting payment from the insurance companies middle man. She's trying to send me a bill for the $29,000 they are owed for their sub-standard work! The letter says I have 10 days to pay them before they send it to collections. How ridiculous is that? I called her immediately and told that I was shocked that she would have the balls to contact me after the complete disaster that was our home repair. If they haven't been paid then that is between them and the insurance company. I'm not responsible for paying them. I told her to go ahead and try to take me to court. I will happily laugh in the face of any two-bit lawyer they are desperate enough to hire. STAY FAR AWAY FROM THIS SHADY AND INEPT COMPANY!!!

I cannot speak highly enough of Armando! He's the guy you don't want to have to call but the guy…read moreyou are extremely lucky to have on speed dial if you really need to. During a property flood he came to our rescue for drying services but it was his responsiveness, reliability, patience, honesty, and calm demeanor that stood out above all others. He is 100% a compassionate helper; he offered advice, had a pleasant attitude at all times, took the time to explain different processes, was flexible with his scheduling, and even provided valuable insight that people out of the industry aren't experienced enough to know. Working with a handful of other vendors I've come to quickly recognize the value in having honest, reliable, kind vendors like Armando. I've had to deal with other vendors who try to squeeze every dime out your insurance company, over quote you because you're a woman, or cut corners hoping you wouldn't notice the shit job they were doing. So, it's a huge relief to work with someone like Armando who treats clients with respect, has very fair pricing, and willing to help educate customers to help ease through their difficult situations. He's genuinely stepped in and HELPED me when I really needed it and has been a wonderful resource for other referrals. THANK YOU ARMANDO!

Our roof leaked on a multi-tenant building and the ceiling fell in. Soria prioritized this repair,…read morecompletely dried everything to insure no mold growth, replaced insulation, Sheetrock, and had everything painted and sealed up in less than a week. Responsive. Great communication. Clean. Efficient. 100% would hire again.

Roto-Rooter made a house call on Saturday to resolve a clogged toilet, backed up shower drain and…read moreclogged sink. They started with the clean out in my backyard that yielded no results. Charge:$592 for a fraction of an hour. Then they agarred the clean out closest to the affected toilet and cleared that and the shower basin. Charge: Another $592 for a fraction of an hour. They claimed these were separate projects and had to charge them as such, each for a minimum of an hour. They did not unclog the sink, which would have cost yet another $592. I "unclogged" the sink simply by opening the stopper. They told me they "forgot" to give me the senior discount because I did not ask for it. They practically laughed in my face when I questioned these charges.

Roto Rooter unclogged my sewer line. The charge was $930. My primary plumber said that it was a…read more$150 fix. Highway robbery! Do not hire Roto Rooter unless it's an absolute emergency and you don't want to save $$$. Also, they tried to sell me extra services that I didn't need for an outrageous amount of money because they work on commission.

We had a great experience with Clean-Tec. We had a 4'x6' skylight break into a million pieces all…read moreover our family room. They cleaned it up so you'd never known it happened. They got up on the roof and cleaned up the edges of the skylight and sealed it so stray pieces wouldn't fall down when the frame was removed. I really appreciated that I could talk to them on the weekend and that the job got done right away.

I recently requested an estimate from Clean-tec for crawlspace cleaning and sanitizing and interior…read moremold remediation. I was impressed with their service every step of the way. Great customer service over the phone, and I was able to get an appointment right away. Devin and another inspector arrived on time, were super professional and polite, and did an extremely thorough inspection under the house. Devin told me the primary problem in the crawlspace was bacteria, not mold, which I was surprised to learn! He explained in detail the process for cleaning the space, and patiently answered all my questions. (Including later on the phone, when I had even more questions.) The interior inspection in the home was just as thorough. I would definitely recommend Clean-Tec based on their professionalism, deep knowledge, good communication skills, and integrity. These guys know what they're doing!

I had undetected water damage that seeped into some walls. By the time it was discovered, I had…read moremold and even som fungus. Zion , the owner, came out to give a free bid. Z Green Restoration gave me a reasonable price and showed up as planned. They were careful to put up a zippered plastic tent to isolate the areas and save me from contamination. It was a dirty job completed by two technicians. During the job Zion had to leave the country on a scheduled trip but was always available to me for texts snd phone calls. This is impressive. When the technicians were taking apart the bathroom, they accidentally dropped the toilet, which cracked badly. They acknowledged the accident. When the job was complete, Zion took money off the bill to cover the cost. All in all, I thought they did a great job, acted ethically, and were available for my concerns.

We had begun conversations with Zion pre-COVID and while we had decided to work with him, we didn't…read moreend up beginning the project as COVID hit and we were unsure about how safely we could go about the project. We had some water damage and mold under our kitchen sink from a leak we didn't realize was there for several weeks. We decided to go ahead with the project in July and I'm so happy we did. It's been weighing on us to get this fixed, and he and his team made the process feel very safe throughout. The major reason my husband and I selected them as a vendor was their genuine commitment to minimizing the damage to our kitchen as best they could. They set realistic expectations with us from the beginning about the potential damage we could be looking at and also recommended vendors to us who could do the subsequent repairs. They also talked to us throughout to let us know what they were going to have to demo before they went ahead and moved forward. We felt very informed and although there wasn't much of a choice for us, I appreciated the updates as they went along. He and his team stayed in communication with us throughout the project and got us on the schedule quickly. I really appreciated their ability to make us feel safe having people in our home during this time - and they even made sure that the seal for our kitchen was cat-proof to keep our furry friend safe :) Thank you Zion!

I cannot say enough good things about this SERVPRO franchise, headquartered in Castroville. Under…read morethe supervision of Luis Cortes, the team was professional, knowledgeable, prompt, caring and thorough. From the first visit by Miguel to the ongoing phone support from Megan Nobles, I felt my needs were being taken care of by professionals who care about quality. Having home damage from water is not a happy event, but this SERVPRO team made it less difficult. They showed up when they said they would, giving me advance notice. They had up-to-date, effective equipment, they were thorough in analyzing and fixing the problems, and they were efficient and speedy. Thank you, team!

We had a pipe burst under our sink and it made quite a mess! Servpro came out and did incredibly…read morethorough work towards drying out the floors and the walls. Each person that we worked with was knowledgeable and professional. We want to give a shout out to the following folks for doing such a great job and also communicating well with us: Samantha June Josh Ricardo E. Ricardo L. And of course Megan, who keeps everything in orderly! In times of disaster, Servpro is there!

We live in Carmel Valley and hired Justin and his team to do an addition and full remodel of our…read morehome including re-plumbing, rewiring, redoing the septic systems and replacing our ridge line beam, after having a terrible experience with our first contractor. Justin's team picked up the project while in the permitting phase and did a fantastic job on all aspects of the project, from pulling the permits through the final. They were always available, transparent with their bid process and exceedingly fair when unknowns came up in the project. Doing a high-end remodel is never cheap, but their pricing was fair, transparent and they worked with us to fit everything we wanted into our budget and schedule. Could not recommend them more highly!

I am a CA Licensed Realtor and would hire Hastings Construction for any of my clients. They are…read morevery professional, communicative, clean and do an excellent job.

I can not say enough great things about Green Home Solutions. When I was smelling mold in my home…read morebut couldn't visibly find it Emil and Gabriel came out to do a full assessment. After checking for moisture in our walls I was horrified when they discovered mold growing in a closet that had been hidden behind a dresser. Turns out we had moisture damage in several walls due to a leaking drain pipe under our shower causing mold growth on our Sheetrock inside the walls. Remediation began quickly and Gabriel was very thorough rooting out any potential sources of leaks and eliminating all traces of mold. What was a stressful situation was made so much easier by Emil's amazing customer care from initial assessment to recommendations for repair. I feel so relieved to have the mold issue taken care of and feel confident my home is safe again for my family. Highly recommend!

Green Home Solutions and owner Emil Font came very highly recommended by my neighbor who had some…read moremold abatement work done by his company. I wanted to rule out mold in the crawl space under my mobile home and Emil promptly responded to my request and he and Gabriel came the next day. Besides being amazing people, they are extremely knowledgable in home construction. Gabriel crawled around under my house and emerged with photos, and ideas in response to my concerns. It was a rare opportunity to ask all my questions and receive helpful answers without worrying about being pulled into unnecessary repairs. I highly recommend Emil's Green Home Solutions.