My beloved Carson was taken from my Vets to This company. It has Been one week and they have not made any contact with me. I spoke with my vet who called them. They claimed they have called me numerous times. This is NOT THE TRUTH. Not one message nor missed call has been recorded on my phone. What kind of operation is this? Now I fear they lost her, or some other funky thing occurred. Im in tremendous pain over her sudden loss and now she may be gone forever. read more

Our beloved dog had passed away 2 months ago. Next day I called Cal Pet to pick her body for cremation. They have treated our dog very respectful and have sent her ash in person. We were so impressed. The ash was in a nice firm tin and covered with a beautiful paper craft box. When I was with a broken heart Cal Pet people were really helpful and it was soothing to see they treat our little one in a careful manner. I strongly recommend Cal Pet to every pet lover. read more

All animals handled with respect and care. This place has been in business for a long time, has plenty of employees so if they were doing some thing they weren't supposed to he would've heard about it by now. I'm a veterinarian and this is where I take all of my individual cremation requests read more

My dog Karma was in her 21st year in 2018. I honored and celebrated her life by taking her in person to Cal Pet Crematory. They were kind enough to listen to my story, which they may have heard thousands of but I couldn't tell Craig really listened. Karma was more than a best friend, she was a loyal loving companion for over eighteen years. I couldn't think of a better place to have her cremated. Each phone call was returned quickly with kindness and compassion. I felt her soul leave my car in a rush of light on my way home after dropping her body off. I know she was pleased with how she was honored. read more

Very convenient and easy to contact Staff are very accommodating and helpful. Im very pleaded with their immediate service. Highly recommended . read more

This was my first time using Cal Pet Crematory and they were amazing. From the day they called me to tell me that my fur baby Sober arrived there from the vet hospital to when she was delivered to me at home today by Bruce. Everybody involved was empathetic to my needs as I just lost my best friend. Bruce, who brought my baby home to me most especially was especially kind and courteous. As tough as this is for me, all of you made my baby's transition a lot more tolerable. The paw print and the box with Sober's ashes are beautiful but I will get an urn from you guys soon so I can have her name engraved in one. Thank you all from the very bottom of my . read more

West Coast - Pet Cremation Services Near Me - Sun Valley, California

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My kitty was PTS on a Saturday and by Thursday her ashes were back. If that's important to you. Sentiment is what is important to me. I always choose private cremation. Starla's ashes were in a tin can inside a flower petal cardboard box. No clay keepsake to bake nor any papers stamped with paw prints. Cremation cost me $360. My vet didn't charge anything for the euthanization. read more

Cal Pet was efficient, kind, and fairly priced. I would use their services again if needed. The location is industrial but they made their spaces beautiful. read more

Everyone I dealt with at Cal Pet - whether it be on the phone or in person - was always kind, patient and helpful to me. Their prices for a basic cremation were less expensive than several of the other places I checked out in the LA area and the turnaround to receive your pet's ashes was only 1 business day. I chose to drop my cat off in person on a Saturday morning. Everything was well organized and the process explained thoroughly. Since I would be supplying my own urn at a later date, they offered to put my cat's ashes in a velvet drawstring bag. Some people complained in other reviews about receiving their pet's remains in a "paint can" - but if you don't upgrade to something they have on display or supply your own container, then this seems like the most efficient option - especially if the remains need to be stored or shipped. My cat's ashes were ready when promised, and I picked him up on the following Monday afternoon (they're closed on Sundays.) The location is a little funky as it is tucked into a rather bleak industrial area surrounded by metal scrap yards and recycling centers. But the business itself- as well as the people that work there - couldn't have been more respectful, caring and compassionate. Thank you, Cal Pet -- I hope I don't need your services again for a long time, but if I do I'll know where to turn. *Please note business hours listed on Yelp are incorrect. Correct hours of operation are listed on their website: M-F 8am-4pm SAT 8-11am Closed Sunday read more

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Cal Pet helped us kindly when we had to have our beloved kitty's body cremated after his passing. They were understanding and helpful.

I felt this place to be very disrespectful customer service was nice but the surroundings were horrible I felt like I went to hell to pick up my poor little Bailey, I would not recommend this place the outside is horrible it's right next to a junkyard just turrible it tore me up I have to relive putting my furry pet down all over again You could even see the best peoples over the do the cremation very bad read more

I would have given them 5 stars, except I called 8 times over several days and no one answered. Other than that they took good care of my sweet boy, and gave him back to me secure and in a beautiful box. read more

I am at a loss of words to describe this establishment and the angel sent from Heaven named Shane who has helped our family during this very difficult time after loosing our fur baby. Shane has been so helpful, understanding and caring through the whole process and I can't thank him enough. Our baby girl will now rest in peace and I thank Cal Pet Crematory and Shane for all their help and support. Very honest and reasonable prices and amazing service. Shane! Thank you for all your help!! I wouldn't hesitate another second to recommend this establishment, if you are in need of pet cremation services please check out this place because you will be amazed like I was. read more

Thank you so very much for helping to ease the pain of the loss of our dog, Lamb. Will, your kindness will be forever appreciated & my heart is deeply grateful for Freddy's gentle delivery. It's not easy to meet everyone's needs at such a difficult time but you guys did a great job! Thank you, again & God bless. read more

I don't write a lot of reviews, but I wanted to share because I had no idea what to expect. Half of me stupidly thought some lady would hand me a ziplock bag of ashes and send me on my way. I realize how silly this is, but I didn't know. Of course, the people there were extremely kind and courteous. Dealing with complete strangers walking into your office and having to show sympathy for a story you don't know has to be hard. But from the parking lot to the lobby to the gentlemen offering me sympathy, everything was very well done. There is no lady with a ziplock bag. It's a lovely lobby, they bring your babe out in a cardboard box (which inside has another very sweet box which holds your can of ashes), you try to sign, they have tissue when you cry instead, eventually you sign and go on your terribly sad way. None of it is easy, but expect a very lovely setting and a very professional box. read more

As a heart broken pet parent, one of the hardest things is having to say goodby to your fur-baby. Cal Pet made this experience the best it could possibly be under the circumstances. They were all very kind and the facility extremely clean, which made it a little easier leaving my little girl Tabitha with them. I highly recommend this place for anyone who wants their pet cremated!!! read more

West Coast - Pet Cremation Services Near Me - Sun Valley, California

Excellent and compassionate service! Although we were mourning for the lost of our beloved Yorkie Cal Pet made the process less painful because of their warmth and compassion service. read more

I've used Cal Pet twice and referred all my friends, they are the most caring loving sympathetic people on the planet. ! Love them!

Quite honestly, this is a review for an establishment that I didn't wish to experience, nor do I wish you were searching for this type of business. However, they are extremely compassionate and supportive here. Craig and the staff (I talked 5 of them including Craig) couldn't have been kinder to me during my time of distress and sorrow. You have the option of being there for the cremation and see that the ashes you receive are from your pet and only your pet. More importantly it offers you the chance to say one last goodbye to your departed loved one. The prices are beyond reasonable; I contacted my vet and four other places. I am shattered by the loss of my bird and wish I didn't have to use this service today, but I cannot have hoped for a better experience. If you have lost your pet and need this service, I can honestly recommend them wholeheartedly. read more

Cal pets definitely help through a hard time. Would definitely recommend and would definitely use again. A little bit out-of-the-way but definitely worth it thank you guys read more

They take walk ins and although it was a lil but of a drive from where I stay, they made the process fast and easy while also being understanding. They gave me my Max back within a week and it's all private cremation. Price is great for what it is, would recommend. Did some research on other places prior and I definitely think I made the right choice choosing this place. read more

Extremely kind and compassionate folks. They picked up our boy, "Dave, the Dog" from our vets office in Downtown LA after we had to finally make 'that' decision'. Since I knew Dave's time was coming, I had spoken to them some weeks before about the process so I'd know what to expect and wouldn't get even more upset at the time. They walked me through the process again, and everything went perfectly. Dave was returned to my vets office in a few days. Reasonably priced, compassionate, caring people who know what they're doing. Not sure where the drama some folks described below would come from unless they chose not to be involved in the process. We were able to choose everything about this part of Dave's journey, including the type of container he'd be returned in. We'd opted to have them split up the ashes for us as most of him will go in a ceramic urn being made for him (found on Etsy), while we chose to spread the remaining ashes in his favorite spots when we're up for it. Thank you, Cal-Pet! read more

I lost my amazing best friend on a Wednesday and he was put to sleep in Woodland Hills. They picked up Rocky and brought him back to their facility. I received a call from Craig at Cal Pet on Monday and asked about the arrangements I would like to make. I was not in any way pressured to buy more than I wanted, in fact I had to bring it up. Craig was extremely thoughtful and kind and did not rush me. Two days later they delivered the ashes to me at the front door in a beautiful bamboo box. Once again, extremely respectful and kind. We all know we will have to go through this with a pet but Rocky was treated with respect and I highly recommend this company to anyone who must go through this. read more

We have been coming here for several of our pets. They are caring and pay attention to detail.

When my beloved dog passed away a few months ago I was heartbroken... after searching online -- and being shocked at the cost of pet cremation -- I found Cal Pet, which seemed to be the most affordable premium-service option in the area. In addition to his ashes in a standard box, I opted for a ceramic paw print which cost $25. The whole experience was pleasant and positive, so when my boyfriend's elderly dog passed away last week my first call was to Cal Pet. It was clear things were different from first arrival. There were new forms and procedures and I was informed that the management had changed. Things were not as pleasant. I opted for the same package and was stunned that they were now charging $60 for the same paw print! The primary reason I went to Cal Pet was because they were affordable, but now they are more than doubling rates. They had already taken the dog so I just sucked it up and signed the bill. When I returned to pick up the ashes I asked about one of the heart urns in the lobby, thinking I'd give some ashes to the dog's caregiver. The cost for this tiny object? $240. I just laughed and left. I then searched online and found the exact same urn on Chewy for $60. The fact that they are jacking their rates and gouging grieving pet owners with a 4X markup over other retailers is nothing short of inhuman. I sincerely hope the new management reads this review and reconsiders their strategy. There's a reason this business was so successful... don't destroy it. read more

Horrible customer service. They cremated our dog before we had a chance to tell them we wanted a paw print.

My cat was my best friend for 14 years. She passed away recently and her remains were sent to this business with the express instructions to take a pawprint imprint in clay prior to her cremation so I would have something to remember her by. This was something I repeatedly told the vet and he showed me on the paperwork that would accompany her body to the crematorium and it was expressly written on there that we requested the paw print. They did not do this, they forgot or they didn't read the instructions sent by my vet, so now I just have a pile of ashes. thanks guys, for reopening every single wound that was just starting to heal by managing to screw up the ONE SIMPLE INSTRUCTION we gave. I am beyond devastated. There is absolutely no way to repair the damage these fools have done. read more

Caring and reasonable. The Cal Pet staff made the process as smooth and as supportive as possible. Very small price for the warm service they offered. I can't recommend Cal Pet enough for being there at a difficult time. read more

I never had a pet cremated, but I'm glad I did. And Cal Pet was the right choice. After my kitty was euthanized at the hospital, I was a wreck and chose not to have her privately cremated. When I woke up the next morning, I found that my feelings had changed and called the animal hospital to see if I could still do it. Thankfully she had not been picked up yet. After work I rushed to the hospital to fill out the card for private cremation at Cal Pet. After two days I followed up with Cal Pet and spoke with Linda to see if they had my cat's body and they did. In fact they had already done the paw print! When I received my bill a week later, I called to pay with a credit card so I could have my cat's remains asap, and Linda told me they would be at the hospital in a few days. A week after paying the bill I dropped in at the hospital and was told my cat's ashes weren't there. The next day I called Cal Pet and Mark told me they were brought to the hospital the day after I paid. I called the hospital and sure enough her ashes were there! It seems that when I stopped in that day the person that helped me only looked in their log book and not on the shelf in the back. I rushed over to pick up my package from Cal Pet and couldn't have been happier. The paw print was so personal, and even though I chose the free packaging for the remains, it looks beautiful and subtle at home. The only reason I didn't get a custom urn is because I couldn't tell how big they are online. It would be worth it to go and choose one at their business if you decide to go view the cremation. You just need an appointment for that. If you have any doubts about cremation in general, or if you're worried whether you will get back your own furry friend, rest assured you can trust Cal Pet. They wouldn't be in business very long if they didn't care so much. The only reason I offered my story about getting back the ashes is that some vet's offices are very busy and might be behind on logging the incoming packages from Cal Pet. However, Cal Pet makes the vet offices sign for them so they have an excellent tracking system in place. One more more thing: Cal Pet seems to be very busy, but every time I left a message they called back promptly. I am pleased to recommend this business. read more

Thank you for taking good care of Rowdy and I you are really wonderful people you made it all so easy for us I appreciate everything you did my heart is at peace now that he is home Thank you so very much... read more

West Coast - Those whiskers tho!!! - Pet Cremation Services Near Me - Sun Valley, California

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I missed hearing a vital piece of info when the vet went over my options on handling my bebe-girl's remains. While a private cremation was my first pick, I agonized over the decision to trust strangers with such a crucial task. Here's where i went astray - I could go with private cremation or allow the vet's office to take care of the arrangements (which is a mass cremation. you will not be able to receive the ashes afterwards) - i assumed the same business would be providing both services to the vet. Thankfully I was wrong, Cal Pet is only responsible for the private ones, while another company handles the other option. After speaking with someone at Cal Pet who was pleasant and completely understanding, I was reassured they ONLY perform individual cremations. They also answered my questions regarding appointments to witness the service. These appointments are only available during the week, no weekend appointments. After calming my fears, I felt much better about going with this choice. They do complimentary pick-up/drop off from my vet's office and turn around was about a week. Once you pay the bill, they promptly sent the ashes back to my vet for me in a metal container. During that rough spot in my life, I was grateful for their understanding, swift service and patience in answering my frantic questions. Website: http://www.calpet.com/ read more

Thank you for your kindness and compassion during this hard time. I lost my kitty just before Christmas and was recommended to come here. They took my old kitty girl and her ashes were ready by the next day. The paw print I ordered came out very pretty as well. I cried as they gave me the box so I couldn't express a proper thank you. This has helped my healing process more than I thought it would. I'm happy we were able to bring our kitty home. Thank you for what you do. read more

For my 100th review, I would like to talk about my beloved cat, Jasper. He had to leave us far too soon on this past Christmas Day. Living in an apartment, I was unsure as to what to do with his remains. Growing up in a rural area, I had always been able to bury my pets, but this was no longer an option. My vet suggested Cal Pet. and I called them. They were so caring and professional. They offered to pick Japser up at the vet's office, but I wasn't about to take him back there (he hated the vet), so I took him to the crematory myself. The staff there is kind and genuine, and know how to deal with those in grief over the loss of a loved one. I can't begin to tell you how much that meant to me. The whole process took a little over twenty-four hours - and during the holiday season, too. They specialize in independent cremations of each pet, and their prices are very reasonable. If you find yourself in this unfortunate situation, I strongly suggest Cal Pet. And to Jasper, wherever you are - I love you Little Man. R.I.P. read more

My parents dog died on Christmas right after his mom passed away in Sept. I wanted to have Royal Pet do the service for us, but they were too far away from my parents house. So after reading the reviews on Yelp I decided to go with Cal Pet. Although they were on time I feel as though they were not as compassionate as Royal pet. There was no death certificate, poem, or a nice box. Our dog was delivered in a box like something you would get from amazon and a can with his name written on the can with a sharpie pen. read more

My cat Simba just passed away, and I picked up Simba from Cal Pet today. While I was there, there was a father and daughter whose dog had passed away, and I saw the dog being wheeled out from the car into the crematory. As one would expect, the family was extremely distraught but the way Cal Pet handled their interaction with the family was extremely sympathetic and caring. I have been going here for years, and I have had Cal Pet cremate the following pets: 2 cats, 2 dogs, 1 bearded dragon, and 1 rabbit. My sister has had them cremate 2 cats. They are extremely professional and sensitive to the way people feel during these tough times, and each time they have cremated my pets, they really cared about what they are doing. I genuinely feel they love animals, and when they cremate another person's pet, they treat it lovingly as if it were their own. I fully support this family-owned business, and considering I currently still have pets and will continue to have pets, I know I will be going to them again in the future. (I saw a negative review essentially complaining about them having purebred dogs and supporting breeders. I don't know if this review has to do with the 3 poodles that are always in the office, but I have found the poodles to be very therapeutic and comforting in the office. Where they got their dogs has nothing to do with how they run their business!) read more

I sincerely wish I did not have to write a review for Cal Pet. I lost my beloved 14 year old cocker spaniel, Mr. B last Saturday evening. My vet asked me if I wanted individual or group cremation...I wanted my sweet babys individual ashes. My vet contacted Cal Pet directly. The very next day Cal Pet contacted me and gave me the low down on what to expect. They give you the option of delivering the ashes or having them sent to your vet. They also have a website where you can choose an urn if you would like. I also asked if they would send a lock of hair, which they did. It was $150 for the service. What wonderful, compassionate folks at Cal Pet. I would recommend them to anyone. RIP big boy!! Mama misses you! read more

No one wants to talk about death (especially me), but, unfortunately, it happens to everyone, including our beloved pets. I am not trying to be morbid by writing this review, but I did lose my Libby-girl a week ago and ...having used this service 12 years ago when two precious felines passed away... I just wanted to commend Cal Pet for having caring, prompt service once again. I was informed that each pet is cremated separately, so there is no chance that the ashes you get back belong to another animal. They pick up from your vet and then return the ashes sealed in a metal container back to the vet. I was surprised to find out that there is no law preventing the burial or scattering of cremated pet remains. It is perfectly legal and acceptable. I will keep Libby's ashes at home..right where she belongs with BJ, Cosmo and me. They may be reached at: (818) 983-2313; (323) 875-0633; (310) 278-0633. read more

I recently lost my furry best friend and it was one of the hardest things I've had to go through. Calpet was recommended to me by my vet's office and as soon as I called them, they arranged a pick up time. It's $40 for pick up and delivery of ashes back to your home. I was somewhat scared about the pick up but when the guy came, he was very respectful in the way he handled my ACE and he was very patient and understanding with me and my family's grief. The following day, I called and asked if I can bring my own urn to place the ashes and they told me to come on in. I thought I was only going to drop off the urn but I was able to bring ACE back home that day. read more

West Coast - The best dog I've ever known. Until we meet again, ACE. - Pet Cremation Services Near Me - Sun Valley, California

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This was my first experience with any pet crematory. My vet made the arrangements directly with Cal Pet for the transfer and cremation of my cat. Since I read in the reviews that some customers had waited a long time to hear from Cal Pet, or encountered problems with home delivery of the ashes, I decided to call and let them know that I would be coming in person to collect the ashes and select an urn. Everything went smoothly and I even received a small discount on the urn. The staff was friendly but not overly effusive, very much as you experience at a human funeral home. They inquired about my cat and had some kind words. While I was there, a family came with their dog that had passed away. A staff member went to the car to gently retrieve the pet in its bed, covered with a blanket. It was a sad thing to see, but I had a heartwarming moment with the family, talking about our pets together. And I do believe that Cal Pet treats the deceased animals with respect. All in all, a positive experience during a difficult time, and service provided at a very reasonable price. read more

In 1996,Frazier our first dog passed away. I found Cal Pet Crematory. They showed compassion and came out to our house and picked him up and brought him home.In 2006,Rushed passed and we called them again. When they returned Fred in 2007,his container was was placed in a velvet black pouch "Until We Meet Again at the Rainbow Bridge". Will saw the other 2 containers and went back to the truck to get 2 velvet pouches. My mom always joked that when she passes,I would place her on the shelf with our dogs. Larry was 13 when his health started declining. When we saw his quality of life wasn't great,I called Cal Pet and spoke to Gabriel.I explained all our other dogs passed on their own and asked what do we do. He explained with compassion the procedure about arranging a date and time with the vet and keeping them in the loop. When our vet backed out because of the COVID, I called them and Gabriel gave me a list of vets to call. I found a vet on my own that could out out the next day. I informed Gabriel the date and time(April 7 12:30). He told me to call him once she arrived(which I did) and a half our later Cal Pet Crematory was here to pick him up. Two days later Larry was returned to us in his container with a green velvet pouch. I can always count on Cal Pet Crematory for making an emotion event caring and compassionate. Thank You!!! read more

West Coast - Larry on his bed with his favorite toy - Pet Cremation Services Near Me - Sun Valley, California