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    Sun Valley, CA

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    West Coast

    4.3 (366 reviews)
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    Presentation package

    The team at West Coast Pet Memorial was professional, caring and compassionate. We were contacted relatively quickly to make the arrangements for our pet's cremation - the process moved quickly once we decided what we wanted. We were able to retrieve her cremains the very next business day. The presentation package we received was very nice. It reflected a level of care that was comforting to us. They even included the rods and screws from her prior surgeries. I would recommend West Coast Pet Memorial to anyone looking for a company that cares about your pet almost as much as you do

    I was horrified when my beloved pup arrived in a PVC tube & the stone had a stain on it! The brochure lead me & my veterinarian to believe that Rosie's ashes would be in the stone! Instead she was shipped to me like a piece of leftover pipping from a house remodel. The stone was expensive & there was an extra charge for a private cremation. I will never use or recommend West Coast Pet Memorial. Never again! Never again!

    Darren B.

    Obviously, something very sad to your family has taken place before you'd ever have any business here. Sadly, life isn't kind sometimes, but when these times happen for our pets it's nice to be treated as if you'd lost a family member, because that's exactly what they were/are to our lives. CalPet was extremely professional and comforting in all the phone calls and the return of your pets is handled with utmost care and empathy. It was hard to walk up to collect my baby and see the ovens burning and stacks billowing as you know many babies have left others live as well, but at least this way they can stay with us forever until our own time comes. Love all of the animals out there; yours, others, and especially all of the animals who have no one.

    Absolute sweetest cat I ever knew - our elderly rescue baby Dorfy - cuddling with his rescue bro Steben
    Hannah S.

    Hard review to write - but I hope it helps someone who may need it. Back in March, we lost our elderly rescue cat, Dorfy. We opted for cremation and the emergency vet clinic helped us get all set up with Cal Pet - and it was a real relief! We had as great of an experience with them as one can expect in a time like this. It was such an easy process - we filled out all the paperwork at the vet clinic. And then a few days later, we spoke to Cal Pet staff on the phone to discuss what urn we wanted and engraving and all that and to pay over the phone. They even offer a home delivery service for an extremely reasonable price! Totally worth it for me not to have to drive all the way out to Sun Valley. And I highly recommend the home delivery also bc it's a tough thing to experience (extremely emotional) so at least you're comfortable in your own space. It did take quite a while for us to receive our pet's ashes - almost a full two weeks. But it was a smooth process - we had zero issues. And we absolutely loved the urn! We got a cherry wood urn with an engraving plate. Very nice quality and their prices are excellent! Way less than I expected to pay. They give you a choice of a private cremation or community cremation (or group cremation - can't remember exactly what it was called). The private cremation is exactly as it sounds - just your pet by itself and you receive the ashes. The community cremation is a group of animals cremated together and then the ashes spread somewhere nice as a final resting place. We chose the private cremation. We also opted for the paw print memory where they make a clay impression of your pet's paw. I just love it - such a nice touch. They include a certification guaranteeing the private cremation, as well as a sweet condolence card with the rainbow bridge poem. Very touching! Made me cry like a baby of course lol. My Dorfy was the absolute SWEETEST cat I ever knew - all he wanted was pets, cuddles, and food lol! I don't think he ever left my lap anytime I was on the couch. And he would always reach his little paw out for more love anytime I stopped petting him lol! I'm so devastated but I feel like Cal Pet helped my grieving and gave me some closure. I hope I never need this service again - but if I do, I would definitely consider Cal Pet.

    "Cozy Tabby" urn $60
    Orsolya D.

    *Part 2 of the most heartbreaking reviews I've ever had to write* Not sure how much Yelpers know about animal euthanasia; but I received a crash course with the recent succumbing of my 17 year old Queen, Agora to renal failure (the bestest cat EVER!!! She my was my soul mate and reason to live and I would do ANYTHING to have her back waaaaa!! I will see you in the next life, Agora!). Apparently, when you have to make the horrible decision to euthanize a pet with your local vet; they work with an area crematory whom you pay separately for their services. You don't get to chose what crematory the vet works with and there aren't many in LA. Basically, they have monopolies over jurisdictions. I lost the love of my life at Crescenta Valley Veterinary Hospital where they work with Cal Pet Crematory in Sun Valley. Unfortunately, I experienced a HUGE hiccup that must be addressed... While at Crescenta Valley Veterinary Hospital; I was advised that although I pay them for the procedure; I fill out a separate form for Cal Pet Crematory to finish the job and reduce my babe to ashes (waaa, again!). This form contains your contact info, pet name and your choice of services as you can choose from group cremation or private cremation which costs more. There are people who choose group cremation?! What is wrong with you!? It is of no cost to have the ashes returned to the vet for pickup or for an extra $40; Cal Pet will deliver the ashes to your home. You can also visit their website to choose a special urn for your beloved. Cal Pet then calls you after waiting a few days (to let you respectfully grieve), you pay over the phone and after payment is received; they perform the cremation. Here is where shit got bad: I waited several days and heard nothing from Cal Pet and I was starting to worry. It is all fine and dandy that they wait; but I had a bad feeling and I wanted Agora home with me. I called the vet and they said just to give it some more time. I waited a week and a day and I knew something was wrong. I personally called Cal Pet and spoke to a Latina gal who didn't sound at all empathetic or like she gives a shit about her job. I explained that they haven't called me in over a week and I was starting to panic. She found my information and turns out: THEY HAD THE WRONG NUMBER! SUPPOSEDLY, they called the wrong number multiple times and left voicemails. But the thing is: A) this was THEIR ERROR IN PUTTING THE NUMBER IN THE SYSTEM because I triple-checked the form at the vet and it was 100% correct! B) If they supposedly weren't reaching me, CALL THE VET TO TRY TO GET IN TOUCH WITH ME! You're just going to let my cat just "hang out"?! I instantly burst into tears. Yes, mistakes happen but this is NOT the industry to make a mistake and COMMON SENSE SAYS CALL THE VET TO REACH ME! This girl connected me to a manager named Shane whom at least was much more versed at customer service than her. He agreed that this is NOT a mistake that should have been made and that yes, they should have called the vet or taken additional steps. He agreed that I am mourning and grieving and don't need this additional bullshit. Shane took responsibility and although I still had to pay for the private cremation ($140); he gave me free shipping to my home in 2-days so that Agora can come home ASAP and also let me choose ANY urn I wanted off the Cal Pet website. They have various options from bamboo to stone, from traditional to figurine statues. I chose the "Cozy Tabby" urn ($60) which is a heavy resin cat-shaped statue urn. The Cal Pet delivery guy called me two days later as expected to say he was on the way and also called when he arrived. He gave me his condolences (of course I started to cry immediately thinking about my life mate reduced to ashes inside this cardboard box). The Cozy Tabby urn is amazing, though, and way better than the website photo. It is a heavy, legit statue of great craftsmanship with Agora's ashes inside a heavy plastic medical-grade bag in the bottom (it is almost like a piggybank). I absolutely love the urn. Even if ashes, I'm so glad to have Agora home. Although, I am pleased that Shane took responsibility for their error/behavior and gave me free shipping and a free urn of my choosing; the damage is still done and there is a sour taste in my mouth with Cal Pet Again, I realize mistakes are made but this is an industry that should never have any. I suggest in the future that they call THE VET IF YOU PRESUMABLY CAN'T REACH THE PET OWNER! Plus, the receptionist girl needs customer service lessons especially if she is going to be working in an industry dealing with the passing of family members! Thanks to Shane for attempting redemption and that is the only reason this is a 3-star review 'average' rather than lower. RIP AGORA (4/12/2004 - 5/11/2021)

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    11 years ago

    VERY NICE PEOPLE. So worth the $. The staff are like family and very sweet and sympathetic. I recommend cal pet over any other place.

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    5 years ago

    This place is amazing. The people are so kind and caring. And they have the sweetest poodles to help comfort the clients

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    They were very caring and made the whole process so much more easier. We were conformed by the staff....God bless

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    Page 6 of 10

    Ask the Community - West Coast

    How much would it cost to cremate a guinea pig?

    I'm not sure for small animals, but they were the most reasonable ones in all of LA when my Lab passed away in April. The cost includes an urn that is cute and biodegradable, you can use that for the time being or buy on from them on-site, but they… 

    How much would it cost for a miniature poodle to be cremated?

    I was quoted a price of $130 for a small Yorkie Terrier

    ? How much is to cremate a cat about 10#. I can't find it in your website. I looked under services tab?

    They were the most reasonable ones in all of LA when my Lab passed away in April. Without viewing it was about $250 (he was around 30-40lbs). I paid an additional $100 to be present and have a service. The cost includes an urn that is cute and… 

    How much does it cost to cremate a dwarf hamster?

    I'm not sure for small animals, but they were the most reasonable ones in all of LA when my Lab passed away in April. Without viewing it was about $250 for private cremation (he was around 40lbs). For a small animal, I assume it would be a lot less.… 

    Don’t See Your Question? Ask Away!

    Review Highlights - West Coast

    Most calls rang and rang, one was kicked to voice mail after 2 rings but Cal Pet was there to answer my call.

    Mentioned in 175 reviews

    Read more highlights

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    Small Paws Cremations - Our Custom Service 4 includes everything we offer.

    Small Paws Cremations

    (220 reviews)

    Van Nuys

    We lost our family dog Teddy after 15 wonderful years. Teddy was so much more than a pet and was by…read moreour family's side through so many difficult moments in life. Small Paws Cremation Service and Romo showed us incredible kindness and compassion. Romo reassured us that Teddy was in good hands, personally picked him up to be cremated and hand delivered his ashes back home to us with such care and respect. Romo gave us a lot of reassurance and we received great communication through out this process. It's rare to encounter such genuine compassion during a time filled with so much sadness. We are deeply grateful for the comfort and dignity Romo gave Teddy and our family during one of the most painful moments of our lives. Thank you, Romo and Small Paws Cremation Service, for treating our beloved Teddy with so much love and care. Thank you for bringing him back home to us!

    If I could give Small Paws Cremations 10 stars, I would…read more Today I had to say goodbye to my boy, my cat Ñoño, after 17 years, and Romo treated both me and my pet with genuine kindness, patience, care, and respect from beginning to end. On one of the hardest days of my life, he helped make a heartbreaking situation feel a little more manageable. He explained everything clearly, treated Ñoño with dignity, followed up professionally, and most importantly, showed real compassion. He also worked with me on the price when I was in a very difficult spot, and that generosity meant more than I can put into words. What stood out to me most was that he did not make me feel rushed or like just another transaction. He understood that this was family, not "just a pet," and he treated the moment with the seriousness and care it deserved. Losing a pet is brutal, and when you are trusting someone with someone you love, kindness matters. In my experience, Romo gave exactly that. I'm deeply grateful to him and to Small Paws Cremations for helping me through one of the hardest days I've had in a long time. I highly recommend them.

    Pet Cremation Services

    Pet Cremation Services

    (40 reviews)

    Van Nuys

    My little sassy girl Cutie passed away recently and I think of her often. Cutie taught me a lot! I…read morewanted to give her a proper send off to heaven and I wanted my Cutie to know she will always be remembered and thought of not just by her mommy but to the world as a precious little soul that inhabited this earth. Ariel was God sent to me. The way Ariel memorialized my little sassy girl Cutie was more than I could ever imagined! Ariel engraved all four of her paw prints in a heart shaped terracotta stone along with her tail which gave it that extra special unique touch. The ability to feel her feet and hands by tracing my fingers along each anatomical groove brings a smile to my face. Cutie would often times take her front paw and wrap it around my finger and now I can replicate that feeling over and over thanks to you Ariel. Ariel inked my Cutie's paws, nose and whiskers too! When I saw the prints it brought me back to when I use to touch her nose and she would look at me and I could just feel her smiling at me with her eyes. Ariel made me a special ink design with Cutie's tail curved forming a half heart with her back paw in the middle. I don't have tattoos but if I were to ever get one this would be perfect! Ariel created so many personal touches for Cutie's send off to heaven that she had me crying tears of joy. I'm confident in saying my little sassy girl Cutie knew she was so loved not only here on earth but in heaven. Cutie is looking down from heaven and is saying thank you Mommy for being there for me-I love you! and I love you too!! Thank you Ariel for your artistic abilities and most importantly for the compassion you have for animals. I'm so grateful for what you've done and I value you! -Marisol V.

    We had to bring our dog in today after he passed, and it was a very difficult time for us. Ariel…read morehelped us and was incredibly kind. Truly an amazing and nice person. They were there for us when many places were closed on Sunday or charging high prices. We couldn't have asked for a better experience given the circumstances. They definitely deserve 5 stars. Absolutely recommend their services.

    Peaceful Paws - Bella in her prime with her dirty tennis ball.

    Peaceful Paws

    (67 reviews)

    Reseda

    The event went better than expected. Dr. Chan was kind and patients. I'm glad it chose to do this…read moreat home.

    I am reluctantly leaving this review after a really heartbreaking experience on Friday…read more We had an appointment scheduled for an in home euthanasia for our sweet senior dog. We were okay paying so much in order to have his final moments be comfortable at home rather than on a cold clinic table, but we had a pretty awful experience. When witnessing this service in the past from other practitioners, a sedative was given to the dog prior to the lethal injection via IV. For our appointment however, the vet explained that a sedative comes before the lethal injection, but instead of setting up an IV for that, she abruptly stuck him in the back with a needle. He began yelping and crying out in pain and frantically running all over our home VERY distressed. It was at this time that the vet informed us it was likely burning and itching inside of him, despite not warning us about that. I went to grab him and bring him back to the couch so I could hold him and she did the same thing again, causing the same reaction. By the time I got ahold of him and brought him back to the couch again to hold him in my arms he was so sedated he was basically already gone. Completely limp and comatose. I tried my best to position him on my lap on the couch while she did the lethal injection, but at that point he was pretty much gone. So his last moments were spent in pain, burning and itching, crying and confused, and running to find somewhere to hide. It did not feel humane and did not bring us any sort of peace about the already impossible decision. We are both heartbroken because he was truly so innocent and sweet and we went out of our way to try to ensure his final moments were filled with peace and dignity like he deserved, but instead we watched him pass in a state of fear and terror. I'm still a bit in shock over how it all went down, but I wanted to share this feedback for anyone considering going the same route. Respectfully, I would look elsewhere.

    Ever Animal Care - Compassionate and peaceful At-Home Pet Euthanasia

    Ever Animal Care

    (245 reviews)

    Kevin is not only extremely skilled and knowledgeable with an abundance of experience in these…read morematters ... the one thing that is absolutely invaluable at a time like this is to have the right individual with the right humble personality and demeanor for the task at hand. Both my wife and I were crushed at the loss of our Great Pyrenees dog that prematurely suffered from cancer and when it was time to make the call I must say that the experience was absolutely appropriate and private. At some points it was as if he was not even in the room turning away to allow my wife and I to have complete privacy in the middle of this to say goodbye. He shared very few words only to relieve our anxiety and concerns about our animal's initial reaction or what to expect from the euthanasia. This in itself was so appropriate and created an environment where we were not being consumed by the "unknown" with regards to this process. He truly is the right type of person to help anybody from any background in saying goodbye to their pets in private in your own home and like I said, it was almost as if he wasn't even there. He is such an incredible professional. You will be glad that you selected him. - Henry and Rebeca

    I've been meaning to write this review since October 2022! It's so hard to write and think about…read moreloved ones who have passed on. Our pitbull was losing all function in his limbs to the point we were carrying him everywhere. We decided it was no way to live. After taking him to Yosemite and Big Sur, we knew it was time. We contacted Ever Animal Care to coordinate a house visit. The doctor came promptly and you could tell he had genuine empathy for us and our dog. He was gentle, caring, patient, and professional. I have thought about him many times and how it was the best possible experience we could have had with our last seconds with our dog. I'll never forget him and his kindness.

    At Garden's Edge

    At Garden's Edge

    (210 reviews)

    I'm writing a review, and this is already my fourth cat that Scott handles for me. I know a lot of…read moreplaces out there is all about being professional, timing, service. Scott is also good with these things, but I want to stress sth else I usually deliver my baby instead of having Scott pick it up, there's a peaceful sanctuary at his office. You would place your pet there and say your proper good bye, the process it feels more complete to me at least ... Scott is very patient and he gives a lot of time, he also has a lot cats, so I think he understands perfectly what every owner is going through, that we didn't just lose a pet. We lost a family. Scott gives a very peaceful and warm energy that you feel like you can entrust your pet with him and he would take good care of your pet. I think that's what every pet owner needs because we feel so vulnerable at a moment like this... Btw, He also doesn't take the payment until he is done with the service.

    I recently lost my fur baby who passed at the age of 21 years. She was my children's first dog and…read moremy companion after the Army. She definitely lived one of the best stress free lives. We have worked with Scott in the past and immediately called him after our fur baby had passed to schedule a pick up. Not only does Scott ease your heartache with his kind, comforting, and caring demeanor but he eases your grief during one of the most difficult and painful moments of your life. What is truly remarkable about Scott is that he has this Morgan freeman vibe to him. Somehow he brings peace to your heart knowing your pet is in the best hands possible. His prices are very reasonable and affordable if your pet passes after veterinary hours or over the weekend. Scott gives excellent detailed instructions, next steps, and turn around timeframes. There's a reason why he's so highly rated and why everyone recommends his services. He truly is the best and we can't thank him enough.

    Hearts and Halos - by Choice Veterinary Care

    Hearts and Halos

    (871 reviews)

    If you are reading this because your pet is suffering, there is no "perfect" at-home service that…read morewill make it hurt less, but Hearts and Halos does a pretty damn good job and I recommend using them instead of calling around and wasting time you'll never get back with you animal. I don't think you'll regret it. Having to say goodbye to Bear, my best friend in the world and and still the purest love I've ever received, was the saddest day of my life. And figuring out the "right time" was agonizing and I remember feeling so alone. I called Hearts and Halos, and the lady I spoke to was so kind and gave me excellent advice I think all pet parents need to hear when the time comes: only you know what your animal needs and value quality of life over everything else. When that time came, Hearts and Halos scheduled me for the next day and provided their services with great patience, compassion and respect, making an already terrible day a little less terrible. That was 5 years ago. I called them yesterday for a cremation certificate and information on traveling through airports because I've decided it's now time to spread Bear's ashes. The same lady who helped me 5 years ago called me back at 9am this morning. She didn't have all the answers I needed, but that's not the point. The point is she went out of her way to bring us to this full circle moment by again helping me say a different goodbye this time, and providing guidance through another painful phase of letting go. I never got her name, but I always remembered her, that phone call about the right time, and her returning my call today 5 years later. She's exactly the person I needed in those moments. A true blessing from above. Thanks again. - Bear's human

    A bit disappointed with this place. The idea of having your pet/family member euthanized at home is…read moregreat, but the execution needs improvement. In a nutshell 1. Tardiness should be communicated so the family can prepare when to be emotionally ready 2. Details of the service should be discussed and finalized BEFORE the day of the euthanization, not on the day of. 3. After euthanization, the vet should leave the room for the family to say their last goodbyes alone. It was finally time to have my gma's dog daughter euthanized due to lung cancer. My gma made an appointment for a Sunday at 3pm. The family gathered at 2pm to spend her final moments with her. On our way to her place, she called to let us know the doctor will be late and will be there at 3:30pm, which is fine. We get to spend more time with Lexa. As 3:30pm gets closer, everyone is realizing the time is coming. 3:40pm comes and the vet has not arrived yet. 3:50pm comes around and we decided to call. After all, she did call to mention that she was going to be late. Maybe she couldn't find the house. We called Hearts and Halo but was greeted with an answering machine. I left a message and asked what the vet's eta was. The vet, MJ, finally arrives at around 4pm with her assistant. She needs to understand, which I am surprised that she didn't, that when you are saying goodbye to your beloved family member, emotions are high and playing the waiting game bring anxiety because now you don't know the timing of things and you can't be emotionally prepared. Anyway, MJ comes in and starts presenting our options on method of euthanization, any options/mementos we would like (paw print, returned ashes, etc.) Honestly, I am surprised all this was not covered during the appointment call. As mentioned before, emotions are high and making these types of decisions shouldn't be made the day of. After about 15 minutes of this, it was finally time so we put Lexa on her bed and MJ injected a relaxing agent between her shoulder blades. She said it was similar to morphine. After about 10 minutes, she fell asleep. At this time, it just so happens that Hearts and Halo calls me. Perfect timing. I won't hold this against them since what are they supposed to do? But the timing was impeccable. After not picking up the call, they texted my phone. Maybe they should've just done that first. After this, she shaved part of her paw and injected the final injection and Lexa passed within a minute. We were able to say our last goodbyes to Lexa with no time restriction. However, a word of advice to Hearts and Halos, that this would be a great time to leave the room and let us have our own personal time with Lexa alone. MJ stayed with us the whole time. I know we could've mentioned this to her, but during such an emotional time, I think it is better if she just left the room on her own. When we were done, MJ and her assistant picked up Lexa gently with a fabric carrier. Lexa didn't come until 2.5 weeks later. Our grandma chose to pick her up instead of having her shipped back home. Hearts and Halos promised us she would be back in two weeks, so take that for what it's worth. Overall, it was a comfortable experience. Kinks need to be worked out, especially for such an emotional event.

    Santa Clarita Pet Cremation

    Santa Clarita Pet Cremation

    (26 reviews)

    My Leo was the sweetest boy and truly like a son to me. He had been very sick for the last month…read morewith aggressive cancer and sadly passed away at home in my arms. My heart was completely broken, and I did not know what to do after losing my precious boy. I found Santa Clarita Pet Cremation and called Elaine for help arranging Leo's cremation. Leo was our first family dog, and we were struggling deeply with his loss. We wanted to bring him back home as soon as possible because being separated from him made our grief even harder. Elaine was incredibly compassionate and understanding. She stayed in communication with us, provided regular updates, and helped arrange for Leo to return home earlier than originally scheduled. Her kindness and emotional support brought us comfort during one of the most painful times of our lives. Leo is now back home with us, and having him close again has given me some peace and comfort. I am deeply grateful to Elaine for treating Leo and our family with such care, respect, and compassion.

    I can't say enough kind things about Santa Clarita Pet Cremation. During an incredibly emotional…read moretime, they were kind, professional, sincere, and genuinely compassionate. When the owner found out the driver was going to take longer than expected, he offered to come with his son in his own car to pick up our dog himself. That level of care meant so much to us. Every part of the process was handled thoughtfully, with everyone's feelings taken into consideration. They made a heartbreaking situation feel a little more gentle, and we are truly grateful.

    West Coast - petcremation - Updated July 2026

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