It's hard for me to believe that this shop has any negative reviews at all, because I couldn't have…read morehad a better experience. I brought my older BMW into Haskins for service and an estimate after being rear ended. They quickly provided a detailed estimate and ran through a few alternatives that I could think about, but sadly my insurance company determined that the car was a total loss and gave me the option of a payout for the value of the car. After agreeing to the amount, my insurance company tried to reduce the settlement and pay me considerably less. The people at Haskins were not obligated to help me negotiate with my insurance company (they were being paid their full amount regardless), but they went over and above and fought for me. They convinced my insurance company that what they were doing was not right, and I was paid every dollar I was promised! I could not have had a better outcome. I would recommend Haskins and their people to anyone (especially local Wellesley/Weston neighbors) needing automotive help. We are lucky to have this shop in town!!

They did engine work on my other car... first one was so perfect that when the other one had…read moreleaking gasket my first reaction was to bring the car to them.... and they did a great job After getting car back I opened the hood to look inside and found the entire compartment clean--as if it was new-- and it is beautiful. You know I will return again and again,

I don't normally leave reviews, but I created an account to do so because I was blown away with the…read moreoutstanding service from Donna. I brought in my older model Lincoln sedan for an intermittent battery indicator light and a sudden noisy engine. I picked Larry Ng for the location, the reviews, and the fact they were open on Saturdays. I dropped the car off Friday afternoon. Before they closed on Friday Donna texted me that tehy had already diagnosed the noisy engine as a loose exhaust bracket that just needed new bolts. By Saturday morning Donna texted again that the car would need a replacement alternator. Everything was fixed by end of the day on Saturday. Since I wasn't able to pick it up right away, Donna offered to meet me there on Sunday -- even though they were closed!! I have never had this level of personalized service from a mechanic. The rates were very reasonable and they have made a customer for life!

EDITED 4/26/2021 This place seems to be closed either…read moretemporarily or permanently, though the self-service gas pump is still operating. Office and garage are closed, there is a "closed" sign on the window, but no other explanation. The phone is not answered and the voicemail box is full. Covid pandemic casualty, perhaps? Crappy way of doing business, at least have a phone message announcement alerting customers that you are closed---would have saved me a 22 minute drive. Downgrading from 4 stars to 2 stars.

Rare place that can do car annual check and is open on Saturdays. Friendly crew working hereread more

I live in Mass & Sent A-Kar a $ 7,000.00 down payment for a…read morevehicle 28 days ago & I have no car & spoke to sales manager on Saturday who told me the car being delivered find out car is still at the dealership, not there's Thank you for all the lies you told me the other day!!!!!

Tony does a great job and stands behind his work. He replaced a belt for me and then decided it was…read moremaking a noise and replaced it again while doing other work. His prices are a good value.

Fantastic family run service - Wadi and Tony ALWAYS take care of me. As a new Mass transplant and a…read moresingle woman, it means the world to me that I have a mechanic to go to that I trust. They literally have always dropped everything they're doing to change my tire, fix my trunk, pretty much anything. They're my go to shop. Thank you guys! -the girl in the grey 2009 kia

My husband and I recently purchased a Volkswagen Tiguan at Wellesley V.W . our sales associate…read moreEric T. was amazing. We both felt so comfortable and at ease asking questions. No question went unanswered. If you're in the market to buy a Volkswagen I suggest you call Eric T. at Wellesley V.W . you won't be disappointed. Andrea and Jerry

I had an outstanding experience purchasing my new VW Tiguan. From start to finish, the entire…read moreprocess was professional, transparent, and completely stress-free. Eric T and the team were patient, knowledgeable, honest and respect to discuss the lease term and trade-in value without any pressure or surprises. They were responsive and made sure every detail was clearly explained before I signed. I truly appreciated their willingness to work with me and their commitment to providing excellent customer service. I drove home in my new Tiguan with a lease that I'm very happy with, and the whole experience exceeded my expectations. I highly recommend this dealership to anyone looking for a new Volkswagen. Thank you to Eric T, Mike P and John for making the process so smooth and enjoyable!

I've been using master mechanics for over 15 years now. They are always prompt in returning calls,…read moreset up appointments quickly AB's always are reasonable priced. I highly recommend them!

First time bringing my 2019 Mazda for service here. Greg diagnosed my car's needs. It was done in 2…read moredays as he said. Price reasonable for the work that was done and now my car is smooth as silk when it drives. Master Mechanic is my new service provider

Always competent and thoughtful. Major long-term asset to the community. Trustworthy and…read moreprofessional.

Found OTG via reviews on Yelp and was not disappointed. Scott and his team diagnosed what was…read moreneeded and also what was NOT needed - which is very refreshing. I would highly recommend Old Time Garage if you need a reliable and trustworthy place to take your car.

Smart staff Knowledgeable honest…read more They research every system of the car you are looking to purchase so it survives long term We bought a Honda CRV with 100,000 miles on it and she is still rolling with 318,000

In Mid December 2024, we brought our 2020 Audi to Natick Auto Clinic (NAC) because the Check Engine…read morelight turned on. NAC charged us around 4 hours of labor to reconnect a wire that goes to a temperature sensor, claiming the wire was chewed by an animal. Once we started driving upon picking up the car - which was supposed to be repaired, we noticed the Check Engine light was still on. We thought NAC must have forgotten to reset the car computer after fixing the broken wire. We weren't worried because NAC told us there is an one year warranty, and we didn't have a chance to go back there immediately due to the holiday season. We didn't plan to use the car much anyway. We brought the car back in January. NAC claimed that it was the same exact wire that was chewed again by an animal, and this time charged us near 2 hours of labor, and changed the wire connector. It is noticeable that they didn't change the wire connector the first time. Their claim about animal chewing the wire is extremely bizarre, because the car has been parked on the driveway of a house in an affluent Boston suburb neighborhood, in December-January where outdoor animal activities are limited due to the cold weather. When we complained about the charge for the second repair - which should be under warranty, they don't recognize that they didn't properly fix the wiring issue the first time. Instead, we were accused of lying about the Check Engine light never being turned off. We are concerned about Natick Auto Clinic's commitment to quality workmanship and honesty in business practice.