It was my first time in this clinic and I was satisfied when I left. Dr Minnie did a thorough exam and addressed my main concern why I was there. I liked the fact that he took his time to examine my visual acuity and was open to answer my questions.The front office ladies were nice, friendly, and warm. I am glad to find this precious gem sitting in the little corner of the shopping plaza. read more

Great place to take the whole family for your eye care needs ! Totally efficient dealing with me and two of the kids at the same time !

I came here with for my dad a couple weeks ago and had a fairly good experience. The female optometrist- I forgot her name, was VERY nice and accommodating. It's sometimes hard to understand his broken English and she was very patient and sweet. The only thing I didn't like about the office was that the front desk was a bit disorganized, one of the receptionists had a passive aggressive personality and i thought it was somewhat unprofessional. Besides that, there was barely a wait which was great, and the optometrist was thorough. read more

The doctors in this office are very knowledgeable and friendly. Their frame selection is the best! The staff is always very nice. Do your self a favor and choose them for your eye care and glasses needs. read more

My husband and I visited West Valley Optometry for the first time yesterday. It was a very pleasant experience. Dr. Escobar showed interest and explained everything wonderfully. They have a much more up to date and modern type of practice then I have been accustomed to which we also appreciated. Julie was very helpful with the process of picking out frames. I did not feel like they were trying to upsell or that that was the focus of their practice which is something I have experienced in the past. All the staff is very friendly and COVID protocols were definitely in place and observed. I like this type of practice where it appears the staff are all very happy working there. I can highly recommend this practice if you are looking for a new optometrist. read more

The best optometrist I've ever been to! Dr. Minie is thorough, thoughtful and knowledgeable. He does not rush through the exam...he listens and finds solutions! The office is clean and fresh and the selection of frames is impressive. His staff is superb! Adriana is thorough and helpful! Loyal patient here!!! read more

I haven't gotten an eye exam in years, and Dr. Minie and his professional staff made this experience very easy and helpful. Dr. Minie is very knowledgeable and easy to ask questions to. He was very helpful in helping me understand different aspects of optic health. I definitely recommend Dr. Minie and will definitely be returning for my regular eye check-ups. The selection of glasses and frames are impressive and the staff helped me the entire process of selecting the frames and helping me understand what my insurance covered. Thank you West Valley Optometry! read more

The staff is competent and qualified however, Dr. Minie seemed impersonal and annoyed when he was asked questions. He doesn't Seem to be much for socializing and he is rather short with all conversation. If your looking for competent optical service this place does quite well with all services. Just be advised that Dr. Minie isn't very good with the conversation. read more

Dr. Minie is very thorough and clear. I would certainly suggest you visit his office. I found his staff to be very friendly.

Dr. Minie is one of the most dedicated doctors I've encountered in my five decades on this earth. As my doctor, he made himself available to me by phone during off-business hours when I really needed his help with an eye infection I was having. He is an excellent diagnostician, and has always been super-conscientious in helping me find just the right treatment for every ailment which has occurred with my eyes. He is a SUPERB Optometrist. read more

Congenial staff, latest equipment, including one machine that permits doing the exam without dilating the pupil. I started visiting West Valley Optometry when I successfully found that my OD Dr. Escobar joined the practice. Yes they do sell eyeglasses and contacts but no, there's absolutely no pressure to buy at any time. Nice bright offices and super easy parking. (Next to Lowes - north end.) read more

I came in here for the first time this last weekend, and all I can say is that this place was an absolute pleasure to do business with. Prior to coming here I had been going to LensCrafters for years and will never go back. For starters, Dr. Minnie was great and very professional. He methodical in his approach and explained every step as he went through the process. It was great knowing what was going on. After the exam, Patricia helped me pick out frames and was very professional and kind during this process. She helped me pick out the right pair of glasses based on my budget, and had no problem calculating the total cost for me, despite me picking a handful of frames. What I loved about Patricia and the other staff was that nobody was being pushy with sales, and were all very personable. Patricia helped me along every step and answered all my questions and was willing to work with me. I praise everyone here and could not have been happier with my visit. Thank you Patricia and Dr. Minnie for the wonderful experience. read more

Dr. Minie and his staff are there to help you feel confident, comfortable and taken care of. I have been seeing Dr. Minie since he joined West Valley Optometry, and I'm still shocked at the time and care he takes to make sure you have the correct prescription and fit for your glasses. His office always have plenty of nice frames, the wonderful staff even helps with that hard decision of picking a frame that looks good on you. I can see clearly now, and will never trust my eyesight to anyone but DR. STEVIN MINIE!! read more

Linda was amazing and so was Dr K! The exam was easy and Linda explained all the tests as she was conducting it for my wife and I. Then during the exam, the Dr asked if we had anymore questions~ they have a great selection of Calvin Klein frames, Raybans, Nike, Fendi, and lots of others. Went in the morning, no line. Oh and when we paid, we left, and Linda called us back up to say she accidentally charged us a bit more and voided the charge and took our cc over the phone and saved us $20. Checked the bank account. On the up and up! I like it! read more

I came into the office because I had driving glasses years ago and hadn't had a chance to get them updated until now. My first time going here was great. I had a wonderful experience. Dr. Chowdhry was great. She gave me options, she listened, she let ME choose what I wanted to do but gave me her professional opinion. Overall great. I left feeling accomplished and wonderful. I paid for my glasses and left. A few days later I received a phone call that my glasses were ready(1 or 2 days before they were supposed to be done [PLUS])! SCORE! I went home happy. A few days later I realized that my glasses had glare. Dr. Chowdhry said that I should get anti-glare, especially since i'm on the computer all the time and reading with sunlight, etc. and i thought that she had written it and I had discussed it with the receptionist/the girl fitting the glasses. So, I went back, had to pay because apparently they didn't charge me for the anti-glare. I believed them, so i paid left my glasses with the original case they gave me and had to wait about a week..this time it was about 7-8 days. *sigh* FINALLY, my glasses are IN, YAY! I was excited because I could never be able to afford Calvin Klein glasses, I felt super cool! When I got my glasses, I got them in a cheap 99 cents case. My original CK case was gone :(. I didn't get my cool CK case back. I still feel a little jipped because no one told me that there may be a possibility of not getting it back. I LOVED that case! I know, i know..giving WVO 3 stars for not giving me my CK case back is kind of dumb, but it's not just that, the waiting...pretty much 2 weeks, the not getting the original prescription right..and of course, not telling me that "maybe you want to hang on to the case." Overall the service was great, but the delays and the errors and the sadness makes me a little weary about how they service their customers.Also, it could have just been me. I've definitely learned from this experience, but I will go back in the future. read more

Nice staff and great appt. When I went in but... Have been waiting two weeks already for my new glasses.

The staff is great! Very professional and knowledgeable. They really understand the patients needs. Great new office, with much more to offer. The equipment/technology is top of its class which makes the visit much more satisfying. read more

Dr. Stevin is awesome. Despite my multiple visits for contacts lens, he never gave up on me and got me the right powers in the end. He is very patient and an awesome practioner. The staff members are very friendly too. Will definitely recommend this place to anybody looking for a good optician in the valley. read more

Could not ask for a nicer group of people. The women at the front desk are exceedingly polite professional, and helpful and Dr. Minie was awesome. Would absolutely recommend them anyone. read more

So I needed an eye appointment to renew my NYS drivers license and I came here. The ENTIRE staff was amazing.. I did all my testing quick and easy. Turns out I have 20/20 vision but the doctor recommended glasses for driving. I have vision coverage so I got some glasses.. No hard sell.. This place was a amazing. Seriously every place should be this easy and customer service driven. read more

No optometrist is kinder or more thorough. No one fits glasses better or more comfortably. No one carries the same quality glasses at better prices. This is only place to go. read more

Dr. Minie is a wonderful and thorough Optometrist. He is highly knowledgeable and is an excellent trouble-shooter. I had been experiencing eye issues which nobody else could solve. He immediately diagnosed my problem and offered various helpful solutions. Beatrice was equally amazing in helping to fit me for glasses. She too was knowledgeable and incredibly helpful. The entire experience was awesome! read more

The girls in the front are very nice. My wife's eye glasses had broke and I could not fix it. I called and the girl who answered the phone told me to bring it in. They repaired the eye glasses and cleaned it up for no charge!! This is what I call service, I will bring all my optometry business to West Valley Optometry from now on. Thank you ladies, your boss should be very proud of you two. read more

Outstanding doctor, outstanding staff. The new offices offer a pleasant area in which to sit and to choose glasses. I have been coming to West Valley Optometry for many years and recommend Dr. Minie and the office unconditionally. read more

I had an appointment on Monday.The staff was friendly and office was very clean.I've been to different optometrist in the valley for 15 years.I was very impressed with the Dr.M she was very professional.I do recommend this place if you want great service. read more

This review should have been written 6-7 years ago, but better late than never! Dr. Minie is a very dedicated and professional doctor, with an outstanding staff. I personally believe Dr. Minie saved my life and I will always be grateful. I came to his office for glasses, and when they arrived, I tried them on and they were fine. One week later I put the glasses on and everything was blurry so I went back to see Dr. Minie and explained the situation. He asked me if I had ever been checked for diabetes (and I had not) but I went to my doctor and got checked. Low and behold, they diagnosed me as diabetic! Luckily, with proper nutrition and exercise I have been controlling my diabetes since, but things could have gone in a very different direction had Dr. Minie not suggested what he did. I can't thank Dr. Minie enough, he should be called Dr. Mighty! I would not hesitate to recommend his office for quality care. read more

great service! great doctor! great staff!! Got in and out in a timely manner, staff was very helpful when picking out my glasses! read more

It's way beyond time to write a review of our experience with Dr. Minie. We've been patients of his for around 25 years; I think we were among his first upon his graduation from Optometry College. Dr. Minie earned our loyalty many years ago with his thoroughness, knowledge and dedication to his patients. When our family first started seeing him, we lived only a few miles from his office. For the last 13 years, we've lived about a 40 minute drive away. He is worth the drive. I don't think you'll find a better optometrist! read more

Great optometrist. I've been going here for several years now. They have state of the art equipment that assists with your exam - all of which is painless, quick and non-invasive. The staff is very friendly and helpful and Dr. Minie is very nice, thorough and does a great job explaining the current condition of your eyes and answering any questions you may have. They have a nice selection of frames, but they don't pressure you to buy. I've also referred my 89 year old dad to Dr. Minie and dad is very happy with his care. They also have convenient office hours. read more

My problem with them is that they twice couldn't answer a question but promised they would call me back with an answer, but they never did. Once by the front desk, the other by OD Francisca Escobar who did my exam.This leaves me with an unresolved issue that will only be solved by me having to "kick and scream" to get their attention. My solution is to just go elsewhere. read more

Great optometrist, great parking! They always try to up-sell you this place did not. The optometrist spend a long time with me and tried very hard to get my vision corrected to as near as 20/20 as he could...not successfully but I appreciated the effort and time spent. The only reason I didn't give them 5 starts was because their selection of frames was limited. read more

Doctor Minie is the best. He is very thorough and has all the state of the art equipment to be able to tell if anything is going on that needs attention. I've been going here for 14 years and everyone is always very friendly and professional. They have the best selection of frames and I look forward to going here every year. read more

Dr Minie is wonderful. His eye exams are very thorough. When I get glasses I never go back for adjustments, the glasses are perfect. He is very knowledgeable. Dr. Minie is so pleasant. I took my mom in, she's just a couple of weeks shy of turning 98 and she loves him. She was very impressed at the time and patience he gave her. Best place to go for glasses. Oh, mustn't forget his caring, pleasant staff. They make a person feel right at home. All of the staff! I found him through people I work with and they were right, he is marvelous. My family all use his office and are comfortable there Visiting his office is a comfortable experience, not to be missed.. read more

Dr. Minnie has given me the best vision I have had in years! A big thanks to the entire staff!

I am always impressed by the excellent and thorough eye exam I get at each appt with Dr Minney. His staff is friendly and very efficient too. read more

I would give them 6 stars if I could! My family has been coming here for 3+ years and has always received courteous, warm, and professional treatment from the entire WVO team. Dr.'s Minie and Kenien are very knowledgeable and patient. They take the time to explain everything in easy to understand terminology. They never "push" any specific option or product but tailor every "solution" to meet your specific needs and budget. Bea, Patricia, and Linda have gone above and beyond the call of duty: helping us evaluate insurance plans that meet our family's needs, make decisions on specific eye and contact wear, and performing quick repairs! The best way to sum up the WVO team is that they make you feel like you are their only customer....and that is rare in today's world! read more

horrible horrible!!! stay clear of this office. the front desk staff seem nice and friendly however they have no idea what they are doing. the doctor is just plain rude. this office charged me for frames i never even received! the doctor in office then tells me that "cashing that check should not be a problem that i should have the low amount in my account". he was completely out of line and rude. i will not ever return and will advise my insurance company of what rude and unprofessional doctor's they have in their directory. stay clear of west valley horrible horrible horrible!!! read more

Long time customer with over 20 years with Dr. Minie. Excellent care from all the staff , timely, and professional. 2 years in a row the staff made a note to contact me 2 months later about placing an order and both years they were right on it when the new year kicked in. I appreciate the efficiency and the follow thru at this office. read more

I am amazed by the extraordinary level of customer service this place has. It is not surprising that they are experiencing phenomenal growth at this time. I recently had an eye examination with West Valley Optometry and I was completely floored by the size of the office as well as the knowledge of the supporting staff. I did not have to wait for service and a young lady by the name of Beatriz demonstrated above expected knowledge of the products their company had to offer with regards to my eyeglass, frame and lens of choice. I didn't feel like I was being sold to I felt like they were catering to my individual needs! Dr. Minie is a professional who shows through his rapport that he loves his work. He is the Michael Jordan of Optometry! Rather than just providing a standard eye exam he was very educational regarding my vision and helped me understand the changes that occur with my vision overtime.. I don't like doing reviews AT ALL because they are very time consuming but this company's service was so good I felt the need to let the world know about them. #my2cents West Valley Optometry ROCKS! read more

I just moved to the canoga park area a few weeks ago and was in need of a new optometrist for my family of 4. This office is like 5 minutes from my house and the reviews on here were pretty good so I decided to give it a try. I was at lowes Thursday morning so I figured I'd stop by and check the office out and make my appointment in person. It was like 8:30 and the sign said they opened at 9 so I waited in my car. So it's now 9:00 and it's still closed. 9:05 and still closed and now there was a person standing outside waiting. It was like 9:10 or 9:15 when they finally opened which annoyed me so I just left. Super unprofessional to keep people waiting outside. Will take my business elsewhere. read more