This is going to seem like an interesting reason I'm giving them 5 stars: I just spoke with the folks at Westside Heating & Air Conditioning, and they told me that they are so busy right now, that they are not providing quotes until about August 17. The reason? They wish to honor their existing commitments to provide promised quotes and services to their existing customers. I see that as a huge sign of integrity. (Unfortunately, I'll probably need my a/c fixed before then.) read more

Cathy helped me diagnose the possible problem over the phone at their office. Matt called me in order to find time in our busy schedule. He showed up on time and fixed our a/c compressor and changed our filters in 20 minutes! He had all the necessary equipment in his truck already. We chose to wait for them to be available in 2017 because they were so busy and are so glad we waited. Exceptional service. read more

Very helpful and knowledgeable! Excellent customer service!! Would recommend this shop with 5 stars! read more

Been using them for years. Great service. Great prices. Each time we've moved they serviced or replaced our systems. No worries. Use Westside. read more

I received remarkable service from Matt when the gas heater would not light on a cold day in a house I rent out. Matt appeared within an hour of my call (and this was the first time I had used this business for repairs.) Matt was knowledgeable about my older heater unit, systematically evaluated the problem, and successfully repaired it at a price that was unreasonably low. Westside will be my go-to for any HVAC repairs in my several properties from now on. Thanks Matt. Joel M read more

Words cannot expressed how grateful I am to Mike and his colleagues. During the most recent heat wave where temp reached 108 - due to a critical sick family member - they started they early and add me to their schedule and fix my HVAC. They are truly amazing and caring people. read more

We just installed Air Conditioning in our house and were very impressed with the work. Friendly team who did a great job, very responsive, and it looks as appealing as AC can. They were also great on install day, cleaned up everything. Really pleased we went with them. read more

Knowledge and very helpful!! I purchased an A/C and heating unit from them and they have helped whenever needed. Always get a quick response. read more

Mike and Matt installed a split system in our home remodel. We could not be happier with the service provided as well as the system they installed. They were efficient, easy to work with and extremely knowledgeable. They've been around for so long, it's great to have a reputable company to rely on. I highly recommend this company. read more

Mike and his team came highly recommended from a family member who works with them on a regular basis. We had an entirely new Trane system installed in our house including duct work and re-locating the FAU into our attic. The job was done around 10 years ago and the equipment is still in amazing condition. We have the HVAC unit maintained frequently, and every technician that has ever come out has high praise for the quality of the install and equipment that was used. These guys are obviously masters of their trade, and their attention to detail and dedication to quality work still shines through even after all these years. If I could give Westside Heating & Air Conditioning a 10 star Yelp rating, I would. read more

Years ago Westside installed the heating when I added a 2nd floor to my home. However the heat mostly came out into that new area leaving the downstairs too cold. I asked for the cost to direct more heat downstairs. They came over, inspected, and said it would cost $1900. I then called another heating contractor for a 2nd opinion. Mr. David Slonski, an independent HVAC technician, inspected my home and found the filters in the downstairs air ducts were completely clogged, and advised that new filters, which I can install myself, would solve the problem. The two new filters, available at Home Depot, cost less than $20 each. When I offered to pay for his time and advice he refused to accept anything. read more

Last December, we needed to put a HVAC system in a 70+ year old house with a cramped attic, and Mike and his crew did an absolutely amazing job. The unit works like magic. Mike is super professional and dependable and we were very pleased. We recommend him without reservation. read more

We had an issue with our Central Heater at my Mom's House. I called Westside Heating and AC. Mike was very honest and said they were very busy with work orders for the week and referred me to their Cousin Kevin Watson with Action Heating and AC. Kevin came over on the same day of my call and was able to diagnose the issue with the heater in the attic. He replaced the faulty fan motor and we back up and running. Super Honest and provided great service. The most impressive part of the service was his communication with his appointment time and follow up. That is all a customer can ask for. Our family was very pleased and would highly recommend Westside Heating and AC for their service, and especially to their Cousin Kevin Watson with Action Heating and AC for the repair. read more

This is a little late but Mike and his team did a great job installing a mini split system in my Mom's unit in Santa Monica last year. We are grateful for it every day, especially with the heat we are experiencing right now! The team was very honest, efficient, responsive and thorough, and they also found a creative solution to eliminate the condenser water (by running a pipe through the garage so the water would come out on the side of the building). We highly recommend Westside Heating and Air Conditioning! read more

Westside was recommended by two separate (very picky) friends, and we had a wonderful experience with them. Putting a new system into our 100-year-old very quirky house required some creativity, which Mike & his team readily supplied. They were really pleasant to work with, too. The house is now actually warm -- for the first time in the 20 years we've lived here. read more

These guys are amazing. Family run business that are true experts in air and heating solutions. They provided several options to provide new AC (and replaced our existing heater for a new one) for our house. The install was smooth and painless and we couldn't be happier with the results. The system is super quiet and works like a champ. I had several estimates from different companies, but Westside was by far the most professional, responsive and communicated all the options we needed to make the right decision. I wholeheartedly recommend them for all heating and AC needs. read more

Couldn't be more pleased with Westside Heating and Air. All the things you want and need with tradespeople: super professional, responsive, courteous, prompt, efficient, experienced and VERY knowledgeable. We dealt with Gerardo, and he was a great communicator, eager to solve the problem right away. In fact, we had a failure of our gravity furnace and SoCal Gas had turned off the gas on the coldest days of the year to date! Even though his schedule was packed, Gerardo went out of his way to juggle to fit in this job. He got the replacement unit and swapped out the heater within a few hours. Kind of amazing. Two things were even more amazing: 1) Gerardo also made a suggestion about which heater to install, which definitely saved us much time and money. I had talked with a couple other contractors before reaching Westside and not one of them made that same suggestion. 2) Gerardo told us the unit didn't actually need to be replaced and could be repaired. We opted to replace the older heater anyway, but I'm not sure how many companies would have given us that option. Bottom line -- Gerardo and Westside HVAC were responsive, professional, and totally honest . . . we've worked with a lot of contractors and trades, and we couldn't hope for better. read more

Leaving this to inform others. I called and asked if someone can diagnose my A/C issue. The receptionist told me that they're a small company that now mainly does installation and that they wouldn't come out to diagnoses a problem. For other Yelpers' knowledge, this is not a repair company unless they've installed your product. They refer out to a 2-3 star business on Yelp owned by the owner's cousin. read more

Highly recommend these guys!!! Excellent work! They installed a new A/C and attic fan for us yesterday. We already had central heat but Ron noticed the furnace was not installed properly so they fixed that too. They showed up at 8am and were finished by 2:30p. I thought the job would take two days but they are very efficient and know what they are doing. The guys were friendly and respectful of my home and even took time to play tug-of-war with my dog! Ron called this morning to see how everything went and schedule a yearly maintenance for the unit. They exceeded my high expectations and I will be recommending them to all of my friends! read more

These guys are life savers. Long story short, yesterday's high winds caused a power surge and then an electrical fire in our house. We were lucky to get the fire out with minimal damage to the house itself, but the surge knocked out multiple appliances, including our the fans to our furnaces, leaving us without heat. We had to sleep elsewhere last night because it was too cold for the baby. We had another company lined up to come this afternoon, but they canceled because of a scheduling issue. Westside is super close to us, so I thought I would give them a call just in case they could squeeze us in. I called Westside and spoke with Kathy. I explained the situation to her, and she told me that all of their guys were booked for the afternoon, but that she'd see if she could get one of them to fit us in. She said she'd call me back and let me know either way so that I wasn't left hanging, and even encouraged me to call around to see if I could find someone else to come just in case they could not help me. Kathy called me back, maybe half an hour after we spoke, to let me know that they could help me and that someone would be at my house in 25 minutes. Ron arrived in less than that amount of time. He introduced himself as the owner, and explained that he was fitting us in, so he'd stay as long as he could and hopefully get at least one of our two heating units up and running. He was working on the first heating unit when Mike arrived to work on the second. Both units had broken transformers, and Ron and Mike fixed them for us in under an hour. They were both friendly, polite, professional, and efficient. Because they were willing to go out of their way to help us out, we now have heat and can sleep at home tonight. I will definitely call them again for a heating problem! read more

As a woman, I received several quotes ranges from 15k to replacing a bigger unit (5 ton condenser ) to 9k was dismay by the whole process until Westside came in - so glad I went with them - end up spending half , they did a thorough job with a Tran system. Mike is professional and honest. His crew came in on time and make sure the place was left exactly how it was when they started. read more

By far one of the most honest and thorough companies I've dealt with. I was in need of replacing two HVAC systems and contacted Westside Heating for guidance. Unfortunately, I don't live in their service area. After a thorough education by Ron & John concerning details of air flow, manufacturing differences, installation expectations, and expected fair pricing. I was able to make an educated decision for my new HVAC system. Needless to say, with such a large purchase in front of me, Westside gave me confidence in my choice. Customer service and quality business ethics are such a rarity. Companies such as Westside Heating are far and few between, it's a pleasure to stumble upon a quality businesses. I'm looking forward to my new HVAC. Thanks again Westside Heating. read more

This is the second or third time we deal with this company after leaving another west side company. Yesterday, Alex came over to look at a problem with the A/C not draining correctly. Alex was highly professional, kind, considerate, and ...super nice guy. You should call them if you want the best! read more

I waited almost 16 months without air conditioning or heat just because I wanted WESTSIDE to do the job. After considerable research, I found that this was the ONLY company in LA, the valley, and OC that did not have negative reviews regarding workmanship--only regarding availability. I felt this was the only company I could really trust. I think it was worth the wait. Mike and Matt are great guys--kind, professional, efficient. One can tell Mike REALLY knows his business. Kathy and all the other gentleman in the office are extraordinarily helpful and courteous. They had a difficult job--converting from hydronic to a "normal" system. They worked REALLY hard all day to make sure everything was working properly. They arrived @ 7:30 am, prepared with the crane, and ready to go to work. They had to climb inside walls to get this job done--2 guys on the roof and two in the house. They were all great guys--such pros! It's hard to get Mike, because he's in such high demand. The other reviews speak for themselves. Well worth the wait for a stellar job! Thanks, WESTSIDE! We have air! read more

Amazing guys! Very fair pricing, very honest, very good service, and very direct. This is much appreciated, especially as my experience with some of their competitors has been the exact opposite. read more

These guys came out to my house in Malibu the same day, got both of my central a/c units working, despite the fact that the previous owner of the house had installed the wrong parts, rendering them inoperable. Fast, honest and charged me a fraction of what I thought I was going to have to pay. Highly recommend them. read more

Wouldn't even help me. I called about my split unit and they would not help me in any way because I did not originally buy it from them.

Honestly, these guys were the best. We'd had an AC company come out 5 or 6 years ago to replace our air conditioner, and they put in a piece of crap unit that was so loud it sounded like a Cessna taking off every time we turned on the AC. I called Westside and talked to Ron... told him our issue and he gave us several options of units, described their pluses and minuses, etc. His partner came to our house to assess our entire system. We ended up replacing the AC unit, our heater / blower and a majority of our duct work. When the guys showed up to do the job, they were courteous, communicative and professional. They got the job done on time and cleaned up after themselves. Another thing that was nice for us (being a mono-lingual household) is that the guys who did the work spoke English -- we've had a lot of work done on our house over the years and have had some issues communicating with the workers who have very limited English skills. I'd never thought about it before, but after this project, I realize it's very helpful to have someone on the job who can communicate with us in English. read more

Mike from Westside Heating & AC just finished fixing a problem I was having with the connection between a new thermostat and our furnace. He went above and beyond: super communication, service, *and* education through the process on what the issue was, how he was addressing it, and tips for future reference. I wrote him via Yelp for a quote on Saturday--which is off-hours--and he called me Sunday (also off-hours) to discuss the issue and then schedule an appt for early Monday. He explained his pricing right up front, and it was very fair. He came on time, finished very quickly, and explained a lot in the process. Super professional; I'm really happy--and warm again! read more

In short, they were perfect. The slightly longer version is this: we needed a new furnace. The first call brought out a big firm that quoted us $7k. We didn't like their style or the price so we got a second quote from Westside Heating & Air who came in $3,000 less for the same system/service. It's a family run operation: Ron came out to inspect, got back to us the next day with several options. We chose and his son Matt did the install quickly and professionally. They called a couple of days after the install to follow up. Our experience was fantastic and I expect this is typical for them. read more

I called Westside for a quote on a split ductless HVAC system and they said they had a two week wait just for quotes. I said that's OK let set something up. He then said that Mike would give me a call next week on Tuesday after the Memorial Holiday to see if he can squeezes me in. I got a call back from Mikes business partner and he scheduled a date for Mike to come out and give me a quote. Mike arrived on time and wanted to talk to me about various option that would work for my situation and we settled on a final option and said his office would send me a bid for the job. The bid came in at a competitive price and I signed the contract and faxed it back. Mike had a cancellation of a work order and he was able to squeeze me in that week. Mikes team arrived on time and immediately got to work. They were all very friendly and very professional and did an excellent job. I would highly recommend this company. read more

When my A/C stopped blowing cold air one evening, Mike was recommended to me by a friend who hired him for a prior job. I called him the next morning and he unfortunately did not have any available appointments in the near future, but he referred me to someone in my neck of the woods who was able to come over immediately and did an excellent job diagnosing and fixing the problem. A busy HVAC company in the middle of summer could have just as easily said they had no availability and hung up, but it speaks highly of Mike that he went the extra step to help me get my issue addressed quickly, even if he couldn't do it himself. Thanks again! read more

Westside HVAC is fabulous. They were on time for every appointment. They provided clear and easy to understand quotes for the work. They were quick and accommodating when we asked to see the differences in price of alternative system configurations. And in the end, their price for the system we wanted was by far the best. The installation went very smooth and they finished ahead of schedule, even after having to trouble-shoot and solve a software glitch with the Lennox wifi system. They were clean and professional the entire time they were working in our house. We highly recommend Westside HVAC. read more

These guys are professionals. I recently had an HVAC system installed for my tenant in Santa Monica. They were very pleased with the professionalism and tidiness of Ron's team. They finished the job quickly and went the extra mile. I had to make the arrangements for the installation remotely and they made it easier by communicating clearly and keeping me in the loop. There were also no surprises in the quote. What they quoted me is what I paid. I strongly recommend them and I would do business with them again in the future. read more

These days the concept of customer service and loyalty are rare to find. I'm happy to say they are alive and thriving at Westside Heating and Air Conditioning. They installed our unit in 2014. I called at the end of the day yesterday because it just wasn't cooling as well as usual. I was told they were very busy for the next two weeks but they would leave my file for Mike first thing in the morning. I had a message on my phone by 7 AM the next day and Mike said he would fit me in that day. Sure enough he did. Not only do we have cold air again, but it feels great to know as a customer that we matter to them. read more

It's just before the sweltering heat of Summer and I have a happy pregnant wife because we have a brand new AC! Westside Heating did a terrific job of bidding for the job (Better price than Kahn AC) . They were punctual and got the whole job done in two days. New AC, New Heating Unit, new airducts and a bi-level temperature control system. The most important part is that my wife is happy. The house was left perfectly clean and my bank account wasn't left empty. read more

Outstanding, professional, and trustworthy company. I am very happy with everything they have provided (installed a new heater) and will provide in the future (yearly filter cleaning). A terrific family-owned business read more

Thank you for replying in such short notice you saved us it's really a pleasure to hire such people and we are very thankful you are very well recommended read more

Westside Heating just finished installing a Trane XV80 furnace and completely redid the ductwork. They did an excellent job, showed up on time and stayed within budget. Their quote was competitive (but not the lowest), and the city inspection after the installation went without any problems. Very happy with both the service and the product provided (the XV80 is super quiet and does a much better job in heating the house than the previous system). Thanks for a job well done. read more

Couldn't help me with my situation, but sure is nice to talk to someone on the phone who is willing to spend a couple of minutes to see if they can't direct me somewhere that will be of use. If I was in the market for a new system, I'd be sure to call them. I got the sense they are a reputable company that takes pride in great customer service. read more