I just purchased my condo and contacted Zen's to check out my HVAC system. The technician was quite knowledgeable and said my old HVAC system was working fine but he recommended a duct cleaning and he replaced a condenser on the AC unit. The work was done in a professional manner. We have noticed less dust since the duct cleaning. We will continue to use Zen for biannual maintenance. read more

He never replied to my calls I had to find another hvac person Thank you and hopefully you will reply faster read more

Zen is amazing and so willing to help! My pilot on the heater Zen had installed had gone out over the summer and as the weather got cooler I frustratingly tried unsuccessfully to light it a number of times, following the instructions on the heater. When I couldn't get it to stay lit and produce heat, I called Zen and he patiently explained the steps over the phone and instantly the pilot lit and heater is working great. He didn't even have to come out! So fast and easy! A great experience!!! read more

This is an update to my earlier review, April 2021. Fortunately, I called Zen March, 2021 to refurbish our HVAC system and after the long, intense, stifling summer the repairs Zen performed held up under consistent use and thankfully, again this past December when the heat pump ran almost nonstop. Zen's quality of work is stellar and I cannot recommend him highly enough! read more

The minute you make your first appointment and then meet Zen, you"ll understand why he is in the rarefied 5 YELP  Club. Zen is one of the most reliable and decent workmen out there. He not only gets all the fundamentals right(and at a fair price), but what amazed us most is that he helped to creatively resolve an issue that has been a problem for us for many years related to vibration noise of our a/c fan units. One of the nicest you'll ever meet, can't say enough about his work ethic, his creative problem solving.. and the quality of his work. read more

I've called Zen's twice so far, both times to repair heaters in rental units, and both times the response was quick, Zen was friendly and honest, and the focus is on repair rather than replacing working units. An absolutely amazing experience, and Zen's is now my go-to for heating & air conditioning work! read more

Zen is an absolute miracle worker. I am so thankful for him. Before Zen came to repair my AC, I had several HVAC specialists over. They all refused to touch my system because it was older and they didn't want to deal with it. I didn't know where to turn, but then Zen came over. He identified the problem (which was actually quite a tricky one), and then spent so much time and effort to make the repair. He did what no one else could, all while being honest, communicative, and well priced. I honestly don't know what I would have done without him. I highly recommend him! read more

What a nice Knowledgable contractor. Zen is in Zen. Very calm. He came to our home bc our remote control for the AC wouldn't allow us to turn the heater on. Turns out it was broke so Zen suggested that we replace it with the NEST. The NEST I said. What's that? Anyways, we agreed to the NEST and he installed it two days later. No mess. Didn't waste time. No marks on the wall and it works really really well. It's the 3rd generation and it does it all. He was reliable and fairly priced. I'll use him again for sure. Lucky to have found him. read more

This is why I yelp! Zen's deserves the 5 star rating! He's honest and works hard. He was able to correctly figure out what was wrong with my A/C (faulty electrical wiring) when the previous technician couldn't. He could have rushed the job, but he wanted to make sure that it was done right. If you're like me and research your yelp referrals closely... look no further and save your time. Go with Zen's! I'd definitely use him again. read more

excellent customer service, very reliable, expert repair, very reasonable. I highly recommend them.

I received a call back same day to scheduled an appt. I then received a call when the technician was on their way. Zen arrived within the appt window and was very calm and professional. It took Zen less than thirty minutes to find and clear a clog in the refrigerant line. My A/C started working immediately. Zen provided further maintenance suggestions. Zen is clever and looks for practical fixes versus selling new units. Thank you Zen! read more

It is now a year later and the heater works great. Quality work, fair price and really cares to make the customer happy with the work. Can't recommend Zen enough! read more

I'm a 66 year old guy who has never left a review for anybody. I've lived in lots of houses and hired lots of people to fix things over the decades. My central heating and air has not worked properly since we relocated it to the attic when we remodeled ten years ago. Before finding Zen, I had used three different companies over the years to fix the system and each time it worked for a while, but messed up the next year. Zen is like no other repair guy I have ever met. He didn't rush through his inspection, didn't try to sell me on anything, provided typed and detailed estimates for three different things he recommended be fix. After I hired him, he showed up when he said he would with a helper guy and all the parts he needed and did an amazing job. Great service..... read more

Zen is extremely helpful and honest. I called about a challenge we're having with managing the temperature in a baby's room. He was very helpful and recommended a less expensive solution (one where he doesn't get the work) rather than recommend for us to spend thousands on a new mini split AC project. Thank you Zen! read more

Zen came in and worked on our super complicated system. He manipulated the circuit board to make sure he isolates the issue accurately. AC was fixed in 30 min. I would strongly recommend Zen to come and look at your system. Thanks. Zen came again to figure out another 2 units. He comes from engineering background and is knowledgable of troubleshooting down to the smallest wire. Just like in my case, it was a ground wire out of order that he was able to find and fix our unit. Zen does an amazing job and is very friendly and trustworthy while at your home. Thanks Zen! read more

Zen was wonderful fixing my air conditioning. Not only did he solve all the issues, he also improved the condition of my electrical panel as well. I would recommend using Zen if you want someone who will treat your house as he would his own. read more

My furnace went out. I called and left a message. Someone got back to me and offered a time when they could have someone come out, and was very clear on the cost of a house call. Then they called back a few hours later to say they could have someone out quicker. Zen showed up - fixed the problem, explained what was wrong - great. Two days later I had another problem. Zen came out again, turned out it was my fault for being confused about how to light the pilot. He was super patient, didn't charge for second call. Excellent service - would use again. read more

So far we are very satisfied.. Our HVAC system is about 20 years old and Zen found the parts and replaced the condenser in about a week. He obviously takes pride in his work. Highly recommend. read more

Zen is the air conditioner whisperer. Ours wasn't working at all and I expected we would be told to buy a new one. Zen saw the condenser and knew he could repair it, and he did! I found Zen to be especially honest because he could have easily suggested we needed a new one, but instead replaced a few parts and voila! He recommended we get it professionally cleaned in the future and replace the filter, which he said I could button Amazon, saving us lots of $$$. read more

Zen and team were very easy to work with and able to figure out quickly how to get our furnace working again without having to replace everything. They also gave me free advice on how to improve airflow. I would hire them again without hesitation! read more

Zen is the Best HVAC contractor. Arrived on time, diagnosed the problem with our heater and fixed it the same day. We are very thankful to have found such a good HVAC specialist. read more

Zen and his assistant (partner?) Uri just finished repairing my heating and AC on the roof, and also put in a new thermostat in under an hour. Besides being fast and efficient, he arrived to do the job at the agreed time, was very professional and honest, and did not leave a mess! I highly recommend this company. read more

I called to get a quote to replace my air conditioner/heat pump. I live in Marina Del Rey close to their office. They called back and said they don't want the work. Crazy to turn down work. I was shocked. read more

Called for urgent same day appointment and Zen accommodated. So grateful. Zen is personable, funny and patient. Most of all he's knowledgeable and remedied our issue within minutes. read more

Super responsive to my call both Maya and Zen. I had a question about how to operate a wall furnace and Zen patiently coached me over the phone based on pictures and video I sent. Very knowledgeable and helpful. I think we have it handled without a house call. If we do need a house call or repair, I will definitely call Zen. Thank you read more

DO NOT USE THIS COMPANY! Our A/C stopped working and we were referred to Zen's. My wife called and was given a time window when a technician would show up. When no one came, I called the company. A woman answered and told me -- snottily, I may add -- that although she gave my wife a time window, she never "promised" her that anyone would show up. Huh, you may be asking? Yup, that happened. She told me that if we were upset, we could just hire another company. Despite the lady's snottiness, my wife set up another window, but this time asked the lady to "promise" that someone would show up. The lady refused to "promise" that anyone would show up. But, she was going to be home anyhow, so she set up a new window for following day next day. Later that evening, a technician from Zen's randomly called and said he could come over. He hastily looked at our system and told my wife that we needed our coils cleaned. He gave us a really high price for the work -- $600. Well, we thought it was high for just cleaning something. But, since we owed them $$ for just showing up and because were desperate to have our A/C repaired, we told him to go forward with the work. The technician refused, stating that he was too busy and we'd have to hire another A/C company to do the work. Huh, right? We paid him to come over and diagnose the problem. Now he is refusing to fix the problem he diagnosed? Yup! After Zen's technician left, we began calling new companies. Unfortunately, no one will come out with out charging us a new diagnostic fee. Finally, I got a technician who would talk to me on the phone and look at video and pictures I sent him on my phone. He told me that my problem had nothing to do with the coils, but rather with my fan motor and possibly the related electrical components -- makes sense, since the fan would work and then sputter out. I related this to a few other A/C companies and they agreed..... So, the sum of my story is that (1) they stood us up because we didn't make them "promise" to show up, (2) they hastily misdiagnosed our A/C problem so that we would have to pay them for doing nothing, and (3) refused to do the repairs (why do the hard work anyhow!?). read more

I had a problem with my AC . It's 105 outside. It's very hot . I was calling to Zen's Heating for help. Next morning my problem is done. Nice guys. Quick fixed my AC . Highly recommended read more

Zen's Heating & Air Conditioning - Heating & Air Conditioning/HVAC Near Me - Santa Monica, California

Zen did an inspection for me at my request since the A/C and Heater are both nearing 10 years. The inspection was very helpful and we agreed to change a few parts on the A/C versus having to purchase an entire new one. I very much appreciated his willingness to talk thru the various options and not immediately pursue the most expensive suggestion. The cleaning and replacement is working perfectly. Very happy with Zen's professionalism and help. Happy to recommend him. read more

I can't say enough amazing things about Zen. Not only does is his experience & technical knowledge above and beyond, but he's an incredible person who goes above and beyond for his clients. I'd worked with him previously, after meeting with a different HVAC company who'd tried to convince me I needed to replace my entire system. I called him for a second opinion and he made a few small tweaks and fixed issues the other company had created. He followed up a couple months later to make sure my unit was working properly and I'd ironically just purchased a new thermostat + installation package and had a terrible experience with the technician who installed the unit but had no idea how to program it. Zen walked me through the whole process to set it up and then let me know how to test it to make sure it was working. I asked how I could compensate him for his time and he refused any payment whatsoever, he just wanted to make sure I felt totally comfortable that the system was working properly and didn't have any concerns or questions. Zen - I can't thank you or sing your praises enough. Thank you, thank you, thank you! read more

Zen is so knowledgeable, professional, and honest. If he can fix it he will, and he won't try to sell you anything you don't need - unlike some companies I've dealt with in the past. I highly recommend calling Zen if you have any HVAC needs. read more

Wonderful experience with Zen. He is a genuinely good person who is not trying to take advantage of his customer because he has a conscience. It's a shame that has to be worth five stars but given some of the horror stories I've had with other utility and service providers, integrity is in short supply. After Zen installed my heater, he took it upon himself to connect my fan to my nest cool setting. When it turned out my Nest was faulty, he let me borrow one of his own thermostats while I waited for the Nest to be fixed. Highly recommended! read more

Zen did an excellent job servicing our A/C unit. He took his time, never rushed, was meticulous and communicated great with us. He is very honest and hard working and our A/C unit looks great. read more

Zen was too busy to come on the same day. He asked me a few questions and told me how to trouble shoot it and fix it myself. Wow like speaking to a friend. Best guy around read more

Zen refurbished my 50-year old heater and now it looks like it just came out of the factory. He used high grade paint and materials, brought all the components up to code, and increased the efficiency of the system. He is meticulous, cleaned up layers of dirt and rust and spent a lot of effort to get everything just so. I literally saved about $10,000 by not having to get a new heater. These days it is highly unusual to get anything repaired-- most companies just want to replace things. I recommend him without reservation. Amazing service! read more

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My landlord called a heater technician to check out our central heater that wasn't working properly, the technician said the heater had to be replaced. The cost would be a minimum of 5000 dollars. My landlord was not willing to invest that into a new heater. I called up Zen, after checking out the heater he ordered two parts and he charged just a fraction of what it would cost to replace the heater. The heater has been working wonderfully since. Would recommend to anyone. read more

We had Zen out to another location to fix an old air-conditioning unit. I was sure that the blower was burnt out and that was the reason we weren't getting AC. Zen assured me that this was not the problem, that ice had frozen up around the coils and all he needed to do was to clean and lube the blower motor. Again Zen prove me wrong; Zen cleaned and lubed the old blower motor and put the existing motor back in the AC unit, we turn on the heat for about an hour, all the ice melted around the coils and our old AC unit now works like NEW again with Zen's help. Zen is clearly an experienced professional air-conditioning heating repairman. Zen Is great and I would recommend Zen to anybody with heating and air-conditioning problems. Zen does do Installation too. read more

Very responsive and came within the same day. Zen was very accommodating even though I had to push the time back due to work emergency. Was very knowledgeable and fixed the problem right away. read more

Zen came out to us the very same day we called him and had our AC humming in no time. He and his partner were very thorough, helpful and friendly, giving us advice to help keep our AC maintenance costs down. We joked with him about how our AC was always going out when we lived in Miami and how much we wished we had found somebody like him when we lived out there. Zen will be the only person we call when our AC goes down! read more

Zen and uri really helped us out. We were in the middle of a severe heat wave, and of course the blower on out furnace gives out, leaving the AC useless. Zen and uri came out, assessed the problem and quoted me a fix time of 10 business days. I grimaced when told of that timeframe so he said he understood and would do his best. Sure enough he ordered parts, repaired blower, and reinstalled in 5 days. Not only that, but he also performed maintenance on the AC and gave me very useful tips on how to keep the system running efficiently and to increase the longevity of the system! read more

We ran a quick diagnose over the phone, and my problem was solved, free of charge. Very professional and generous people.