Great work and honest. Told us when we should consider replacing the unit and moving on.read more

Great quality. Great value. Professional crew . Pleasure to work with. Highly recommend.read more

When you have the same excellent service tech - who is no nonsense, direct, and just a kind and…read morecaring human being - over a course of many years, it really speaks to the quality of the business and its owners. Our repair was done quickly and efficiently. Our tech even cleaned up areas that he could've left for me to deal with. I cannot remember when we've had such excellent, consistent service over the course of a decade.

Super fast and friendly! I had two issues. My dryer vent was as clogged. They did a great job and…read moredidn't over charge me. Next my beer refrigerator was going out. They fixed it at a low cost. I highly recommend these guys. They didn't overcharge me like others tried.

Scheduled repair company had poor communication and was extremely tardy. I yelp searched and Vector…read moreAppliance Repair was one of many suggested. They reached out to me immediately and came by the next morning, as they stated they would, and fixed my dryer, bim boom bap! Dryer purrs like a kitten and Victor gave me suggestions on how to have my appliance running at max potential. Save their # in my phone! Would highly recommend, as they are knowledgeable, communicative & punctual :)

Victor is very responsive to messages, communicates clearly, gives accurate and reasonable quotes,…read moreand most importantly he did a great job. He replaced a gas dryer belt since the drum stopped rotating and performed cleaning maintenance to clean out lint to prevent lint fires. The services were a reasonable price and he was thorough.

Excellent service! He was very professional, efficient, and knowledgeable. He arrived ready to…read morework, explained what needed to be done, and completed the job in a timely manner. I was very pleased with the quality of his work and the overall service. I would definitely recommend D & M Appliance Repair to anyone needing reliable and professional appliance repair services.

Great job. Dependable and kind. Highly recommend. Provided details on what he was doing and why he…read moredoing it.

Ssssssso... more exciting appliance adventures! The ice…read moremaker had been acting out and finally died the Real Death. Jorge arrives as scheduled and does a replacement with a genuine part and all is good... except not. The ice maker tried to live but in the end refused to reliably work... call Jorge the Appliance Master and he arrives on time with tools and declares the unit d-e-a-d. THE IMPORTANT BIT - he got the replacement and returned as promised, against traffic none the less!, replacing the old unit quick and sharp. WHY? is that the important bit, Billy? because service after the sale, especially warranty service, is how you tell the good providers from the GREAT in any field. TAR & Jorge are Great ...more as it happens

Jeorge arrived on time, as scheduled. Very wholesome, trustworthy young man. I appreciate his…read moreapproach to servicing my appliance. He told me what was needed based on his assessment and gave me a fair quote. I accepted, and he completed the job quickly. The total visit was about 30-35 minutes. I would recommend his service to my family. Thank you again, sir.

I can tell you I put the word out that I need assistance with my refrigerator not cooling and they…read morewere on a phone call to me within five minutes and within 30 minutes of that time their tech was here at my house at the front door and I got it repaired short and fast he took care of it. He met the needs of getting it taken care of and he showed me the cost to repair it and he took care of business and very professional young man. I highly recommend this business. They do everything on any kind of appliances, washing machines, dryers dishwashers, microwave stove, stoves ovens anything they fix it and repair it in their here quick and they do take care of business fast. They are very high-quality and very good respectful business I see.

My mother had a leak coming out of her washer. She was worried about paying for someone to come…read moreout, but these guys were more than professional. The customer service was the most responsive of any other company I've worked with in the past, and the integrity of the technician was undeniable. He took a look at it, diagnosed the problem, and DID NOT try all the various avenues of up having people tend to do these days. I will only work with these guys from here on out.

The technician was knowledgeable and resolved the issue with my dryer after a thorough diagnosis…read more The problem turned out to be an internal fuse, and the repair was successful. My only feedback is that it wasn't clearly communicated when the diagnostic phase ended and when chargeable repair work began, so the final price came as a surprise. The cost itself was fair for the work performed, and I appreciated the discount offered. Overall, the service was effective and professional.

Oak Appliance Repair went above and beyond to clean up a mess that they did not create. My landlord…read moreused an incompetent electrician to re-wire our dryer's electrical outlet and as a result, several components of our dryer were destroyed the first time we ever tried to use it. Oak Appliance came over right away, diagnosed the problem, and worked tirelessly to solve it. They also helped me get reimbursed from my landlord! I can't recommend them highly enough. Thank you x 1000, Oak Appliance Repair!!

Serhii is my new SuperHero when it comes to appliance repair in Houston, I'm not kidding you. I…read moreonly hope that after he gets discovered, he'll still have time for me. The week before I was to fly out for Christmas holidays, the electrical system in my Pops' house surged + blew out the transformer on the board behind the control board on the 12yr old Kenmore double oven. In fact, the entire electrical system/panel for the house had to be replaced (blew out other stuff too), but that's another story. First I called a Sears repair fellow to come out two days before Christmas - who showed up for less than 5 minutes, improperly diagnosed the issue (said it was the control board), and said that the part (control board) was no longer available - which if it was a bad control board, that would've been true as that part is no longer being manufactured. I was beyond stressed, thinking I'd have to replace the entire unit ($3000+!), I spent days scouring Home Depot, Lowes, and the internet - trying to find a replacement while in town for the holidays. Then, just a couple days before I was scheduled to fly back home, I remembered about putting a request for help out on yelp, so I did that + almost instantly Serhii responded. We exchanged a few messages + he assured me - "don't worry Kate, everything will work out." I could see his profile was new + he didn't have any reviews, but the fact that he was already invested in helping me, having not even met me or seen the oven in person - was a major positive sign. I could feel that he was a good, solid person. He came over asap, PROPERLY diagnosed the issue, to the precise component on the board BEHIND the control board that had burned up in the electrical surge + ordered the appropriate part. Two days later, he + Vlad, his assistant, came back + violà - our oven was working within 30 minutes, no problem. Simply fantastic. Serhii will be my go-to Appliance Repair SuperHero from now on.

I called and before getting any information they asked what time I wanted the guy to come. I asked…read morequestions and got the $65 price for diagnostic and decided to schedule the appt. my refrigerator wasn't cooling and it is only 4.5 yrs old. The guy came out, spent and 1.5 hours said I needed to buy a new refrigerator and charged me $92. This place is a scam. Do not use them!

Knowledgeable and Trustworthy!…read more I have a 15+ year old refrigerator that neither the refrigerator or freezer were working. Akai inspected the entire unit and indicated the issue was the defroster in the freezer wasn't working and needed to be replaced. He quoted me what I thought was a very fair price but before I could say "Shut up and take my money!" he added that when he had unplugged the unit & plugged it back in, when starting up again the compressor sounded a bit suspicious. Thus he indicated I could go ahead and pay him to install a new defroster in the freezer, but it is only a matter of time before the compressor craps out and then replacing it would be over $1,000 and not worth it. So get this....he proposes that I defrost it the old school way by unplugging it, opening both the freezer & fridge doors, placing towels in front of the unit, and allowing all of the ice to melt and then just mop up all the water with towels and my wet vac and that would solve the problem for now. And in a few months when the issue occurs again I can just repeat the old school defrosting method until the compressor finally goes kaput, and then get a brand new refrigerator. Sure enough, I proceeded to do exactly what he recommended and lo and behold the fridge & freezer started working properly again. And I am all too happy to repeat every few months to squeeze every last bit of life from this old fridge until I have to get a new one. Akai could have very easily kept quiet about the compressor sounding sketchy and that it could fail in 3 weeks, 3 months, or 3 years and gotten a nice service order for replacing the defroster since he had already devoted the valuable time & effort to come to my house. However, he instead chose to be completely honest and forthcoming which is not as common as it should be and is very appreciated. I have saved his contact info and the next time I have any issues with any appliances he will be the technician I call. Knowledge and experience is great and there are a lot of qualified & knowledgeable appliance repair companies out there. However, also possessing honesty and integrity is why I strongly recommend Akai for any appliance repair issues.

He was able to fit me in same day I called. I appreciate that he applied the trip charge towards…read moreany work that needs to be done . He is very knowledgeable about different appliances and he knew mine right away and he had an idea what it could be and sure enough it was the soap & softener dispenser. He showed me how to remove & clean it. It had held water wasn't draining back into the machine like it was supposed to just a minor little thing but now I know how to clean it periodically. Worth it for my peace of mind & also made sure I knew where my water shut off was just in case. These are good things to know , most people might not & that I'm a woman & older, it's good to know. Plus it doesn't hurt to have my machine looked at after 16 years. I've been here so I won't be afraid to use my washing machine so thank you AKIA.