Got the #5 combo and the burger wasnt even hot more like warm, the bacon didnt even taste right tasted mustardy even though I didnt have any on the burger. overall the quality of the food usually changes on which whataburger you go too and what time. read more

I love Whataburger but i wasn't able to do their survey. I put in all the info but it wouldn't let me complete it.

Bad service. Mello, the lady at the drive thru was terse and rude. Prolly not coming back to this location.

"Just like you like it." About sums it up. I'm a pretty big fan of Whataburger, and this store gets it done. I was happy enough with the speed and cheerfulness of the service as well. The only thing I wasn't thrilled with while I was there was the behavior of other patrons. Seriously, don't we all know that fast food dining requires us to bus our tables? Also, there was a gentleman who was not bashful about freely using the mf bomb during a story he just had to tell his buddies. Sorry sir, your smoker's cough doesn't cover your rude behavior. read more

It was 2 AM and I was completely sober, and these honey butter chicken biscuits still tasted AMAZING. Thumbs up for the 24 hour drive through! read more

I'm not really a fast food person. I won't eat at McDonalds, Burger King, Taco Bell or the other crap out there. But Whataburger is too good to call fast food. They have specialty burgers that are awesome. I love the Monterey Melt. Is it my favorite? No. But is really good for what it is. read more

I'm a huge fan of huge tasty burgers. They also have these things that are known as french fries and they're salted perfectly. Their chicken tenders are pretty awesome too. I wish we had this back home. read more

Man they have great BUGERS .Had a double burger. It was fully loaded with lettuce onions jalapeño peppers cheese. And then we had spicy ketchup. read more

horrible service at this location. we waited 20 minutes for our food with no communication from the employees. they were wildly unorganized and unprofessional read more

I will take friendly over 5 star quality any day. Still 4 star quality, but it's Whataburger. Tray and Noor gettin done. As well the rest of the staff. Two thumbs up, foget yo stahs read more

Wish their lobby was open 24/7 but hey it's What-A-Burger and you can't beat that. I've eaten everything on the menu and it's all delicious.

Worst Whataburger ever. Going to speak with people at the HQ in San Antonio about the rude lack of customer service at this location. Three separate times at the drive thru we have not received what we ordered and to top it off the gangster sounding manager refused to take any calls from us after he hung up the phone on us the first time. How freaking hard is it to make a taquito? Well, I guess pretty hard when all we hear coming from the drive up widow is loud rap music. Whataburger I know you are a San Antonio based business however; you need to come to Dallas and police the clowns you have in Dallas. Look at all of the store ratings. They are horrible as well as the attitudes of the so called managers. Our orders are at a constant wrong and we are sick of it. read more

Recently visited this location due to it being near my apartment. I ordered two 3 piece chicken strip meals for my friends and a bacon cheese burger for myself. Before driving off I checked my bag and there was two chicken strips wrapped up, that were put in the bag and so I informed the man at the register named "Fernando" that this was incorrect and he told me this was how I ordered it and I said no that is not how I ordered it and you repeated the order to me while in the drive thru. Needless to say I asked him to fix it and he refused and wanted to charge me 5 more dollars, he stated I did not pay for them and I had my receipt to show him that I did. I then asked to speak to the manager and he informed me he was the Manager on that shift and was extremely rude to me so I gave him the food back and asked for a refund. This guy was extremely cocky and rude and I do not appreciate him trying to scam me out of money. I will be following up with a GM because he also refused to give me my receipt back or proof that he refunded my card last night! read more

This is a classic American style burger place. Very dense white bread dough, traditional toppings. The onion rings were excellent. A step above other national chains but not the most delicious burger I've ever had. The French fries were great! read more

Lady repeated my order at the window correctly then I get home to find out it's wrong even after she said it correctly. How does that happen? read more

These clowns have 15 cars deep line. And have no meat. I just waited at least 20 minutes in a line to only find out when I got to the ordering window that they had no meat. And then when I asked to speak to the manager they would not let me. It is a total failure at every level. They should've had someone outside letting people know that they were out of food. Major whataburger fail. read more

This place has BY FAR...the BEST biscuits and gravy I have EVER had in my life. PERFECT. Things this good can only mean that they are horrible for you body but hey, at 2:30 in the am...do we really care? Try them, they have the perfect consistency, are moist, and the gravy has sausage pieces it in to give it more substance and texture...heaven on earth....Oh and their hamburgers are really good too. read more

Melchi was a sweetheart, the true definition of southern hospitality!! He went above and beyond for me and my friends who were traveling all the way from New Jersey. Not knowing a single clue about Whataburger he was there to inform us on everything. Truly enjoyed my experience here and recommend to all traveling or living in the area! read more

I love the garden salad, however the first one I purchased was wonderful-good lettuce, tomatoes, cheese. They gave me the dressing I wanted and also croutons. After eating the salad, I knew I would be getting that again! And I eat a lot of salads! I went back the next day and was all ready for the great salad but was a little disappointed because they was not as much in the salad (quantity) and there were not croutons and very little cheese. Also nothing to eat it with, good thing I went home to eat it and not in the vehicle! So over all great but would like to know each time I order the garden salad I am getting the same thing. Thanks to everyone! read more

Oh the incompetence of the employees at this location. Closest fast food place by my casa and I need a quick breakfast and ice tea hook up. They fail miserably on every visit. Don't leave the drive thru at this location with out checking everything, they don't even know sweet tea from unsweetened. So disappointed but will travel further and avoid this place. read more

It seems like no matter what time of day you go here, you will be served attitude by the women here. It'd be nice to get a smile once in a while instead of "kill me, I hate my life, now take your food and get the heck out of here". The only reason they get 2/5 stars and not one is that my order has never been wrong here. Just sick of their poor attitudes every single day. read more

Worst service ever! I come here often, today 02/09/19 at 330 25 min to get through drive thru girl at the window was not friendly and not a thank you nothing. No receipt with my order I guess so I couldn't survey them. Cold fries to top it off. Nothing good to say! read more

Whataburger makes the best hamburgers of any hamburger joint on the face of the planet. There's just no way around that fact. :-) read more

Whataburger - Fast Food Near Me - Dallas, Texas

How long should it take to get a burger? This has to be the worst Whataburger. 30 miuites

So their burgers are always great, but tell me why every time I go through their drive through it takes 20mins and their shake machine is always "not working". You serve 3 main things, burgers-fries-shakes!!! You'd think you could keep all three of your staple items available! I mean what do I know though, I'm only a restaurant manager myself. read more

I ordered a plain burger and got a burger with everything on it also my burger was soggy and my bag was so wet it was starting to rip very disappointing read more

Showed up on a Friday night at 11pm. The inside was "closed". Since when is the inside of Whataburger closed that early. It's called 24/7 for a reason. Inside and out. read more

The one in Coppell is terrible. I recommend not going. We have never had a good hamburger here. From getting a burned hamburger bun, to soggy buns, to hardly any lettuce -- they do not have the former quality of a true What A Burger. read more

Stopped at this location on the way to the airport. Great location. Its always busy. Some of the servers really do their job and make sure that your taken care of when you have small children with you. They do their job just fine.. Great food too! read more

The whataburger drive thru in Altus OK is getting as bad as McDonald's and that's saying something. They can't get anything right.

Ordered a avocado bacon burger, fries and a Diet Coke about 30 min ago, around 0130. I live abought 5 minutes away. No one in the drive through. The Diet Coke and the spicy ketchup were fine. The burger was cool as if it was cooked perhaps 15 min earlier and the fries were in the same condition. Not sure if it's just this restaurant, but this will be my last one at this place. read more

Pulled up to the drive through and could not hear anyone on speaker because of the truck unloading. So I pulled around to the window and the girl acted as if I was a inconvenience and took my order with an attitude and then slammed and locked the window and walked off. After waiting six or seven minutes another girl come with my coffee and said have a great day, so I told her I did not get my food. When I went to set the coffee in the cup holder the lid came off and coffee went everywhere. By that time the girl had walked off and a guy was standing in the window and I asked him for napkins but he was preoccupied with looking out into the parking lot and totally ignored me. Then the girl came back with my food. So drove off and I put hash-brown in my mouth and spit out because it had hair on it. I would have turned around but I was running late as it was. I did not trust the rest of the food so I put it the trash. I go to the store two or three time a week and this was the worst experience I've ever had. read more

I was at the Whataburger location off of West Ben White Blvd because it's close to my work. I ordered the #2 meal with a diet coke, then a medium fry and large coke. My total was $8I and some change. I knew the order wasn't right. I get to the window and sat for several minutes before the girl came to the window. When she told me the total I told her I didn't think it was correct. Very rudely she said it was. She hands me a large drink and I asked if this was the diet. Again rudely she said I only ordered one drink. I told her I ordered 2 and she said she thought I wanted the meals drink up sized. I told her no I wanted 2 drinks. She rolls her eyes and shrugs. I said to her did I at least have the 2 fries, rudely I got a yes. I should of checked the bag because when I got to work I only had 1 fry and I was buying for 2 people. This is not the first time and I guess from now on I don't care how busy the drive thru is I will take my time checking my bag. If it continues I will have no problem going across the way to subway! read more

Absolutely the worst service. This location never gets your order correct. Also ordered a lemon pie to go. When I got home I had an apple pie. read more

Fast, quick, and enjoyable whataburgers customer service makes me feel anywhere else but a fast food place. The food has a different taste of its own differentiating its self from all other fast food places. read more

Typical hang out for high school/college kids from what I saw. Food about as good as you'd expect from a southern fast food chain. Order the Honey Butter Chicken Biscuit after 11pm. Yum! Wife can eat about 3 in one sitting. Impressive read more

We are from California driving to AT&T stadium n stop by at this location, first time at whataburger , great service fast food , friendly and cool manager ,Melchi brought our food out. read more

I'm fortunate to at least be old enough to remember when a Whataburger was really a good burger. Those original burgers waved bye bye long ago. Still I suppose a decent burger than many other modern day fast food burgers ,but a far cry from what they used to be. My primary complaint is about three or so years ago , they changed their shake mix to the run of the mill non dairy stuff. Powdered crap , if you will. I stopped ordering those anymore as they have a sort of cheap after taste about them. When I first inquired about the chain changing their shake mix ,I was met with a sort of stonewall tactic by several of the store managers at various locations. It was like they had been indoctrinated to secrecy on the topic. One finally owned up to a change in the mix they use , but only to say that it is now shipped in a different container. I suppose they figured no one would notice as if we had no taste buds. When I went online to the Whataburger site and mentioned it as a consumer question, I never received a reply to my message. Drink up ...if you like them I suppose. I'll pass. read more

I drove an extra 10 minutes to go to this Whataburger instead of the one on Haskell. The lobby is closed after 11pm, but the drive thru was packed. For as many cars as there were, the line went pretty quickly. As opposed to the one off Haskell, this location actually had warm fries! Yay! I'm only writing a review for Whataburger because it was Yelp that convinced me to drive the extra few minutes to try this out. I'm just trying to pay it forward! UPTOWNERS: next time you're drunk at 3am, have your Uber drive you here. You won't regret it (if you remember it). read more

If you only have time for fast food you might want to avoid the Lemmon and Inwood area Whataburger like the plague during the late shift. The last three times I've been through the drive thru there's been a 10+ minute wait to advance even one vehicle. I just waited over 20 minutes and got a cold a hamburger and cold french fries. How is that even possible? And I appreciate the last few times I've been there, getting a sincere apology for the wait, however I would rather them just get it right for a change. Instead I'm just not ever going back again. Thanks Whataburger for absoluting nothing, unless me feeling like a fool for trusting your piss poor service, yet again, amounts to anything. The night shift manager needs to be terminated immediately and replaced by someone who cares. Had I been given a receipt with my purchase tonight I'd be including the appropriate names in this draft. Gee, I wonder why you don't give receipts out? I wonder if it's so we don't have the handy customer service number the phone in complaints... anyway, good riddance. read more