I visit the Whataburger on 19th and freeway, I love how clean it is and me and my family always get treated really good, good is fast and hot. read more

I live right by this location. Usually everything goes well and if there's a mishap or miscommunication it's fixed. But today, everything felt rushed. I work in the hospitality industry myself. So I know it can be stressful time to time. But I ask for large meals. And I get a size under. No real concern. Was going to ask them to switch it to large and I'll accept the up charge but before I can, the guy there quickly closes the window and runs to the back. And then I wait which, I get if it comes out fresh enough, which it did. But then I get my food and drink and I wanted to ask for sauce before I go and he does the same thing again. Another shut to the window and runs off. It just felt like the feeling wasn't there today. But I just decided to be quiet to avoid further issues especially after getting off of my job. I just wanted something quick and easy for me and my boyfriend especially since my boyfriend is not feeling well. So, in the nicest way possible, fix the way you speak and communicate with guests that just want something by quick to eat at least. read more

run by chimps that dance in the kitchen instead of bringing out your food. brought me a soda with no syrup too

I visited this Whataburger today and what I saw was flat-out unacceptable. The kiosk wasn't working, which was already an inconvenience, but the real issue was the condition of the dining area. There were 5+ large, live grasshoppers sitting on the interior window sills right next to customers eating. Inside the restaurant. Not outside. That is beyond disgusting. There is absolutely no excuse for that in any food establishment. A dining room should be constantly monitored and cleaned, and something that obvious should never be ignored. If this is what customers can clearly see, it makes you seriously question what's happening in the kitchen where customers can't see. Cleanliness isn't optional, it's the bare minimum. Friendly staff and decent food do not make up for an environment that feels unsanitary and neglected. This location failed at the most basic level. I will never be back. read more

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well.... drove 10 miles to realize the Large Sprite was NOT soda, but just plain carbonated water. Drive back, walk it in, staff does not care, starts tasting their fountain drinks... mumbling, staring at each other... I proclaimed, "are you kidding me?!?" ~~ they just stand there... WTH... Folks, I recommend to check your beverages before you leave their Inept Parking Lot... sigh... read more

This review is for my lunch visit in mid December 2024. This location is very easy to get to as it is located at a very busy intersection corner. Lots of ample parking with convenient handicap parking stalls just a few feet from the front entrance. This is what I ordered: double patty Whataburger combo with vanilla milkshake and upgraded large fries. Large Sweetened tea and Large Lemonade. So a little backstory here: I used to eat Whataburger a lot during my teen years (30 years ago). During this time, this was the burger place that was the best of the best. Now fast forward to December 2024 and it's just a different kind of experience. Pros: the burger itself is larger than most fast food burgers. It is very noticeably larger and should be eaten using both hands. If you can grip a regulation size basketball with one single hand than you could hold this burger with one hand otherwise it is a darn big burger. Great crispy hot and fresh fries!! The large cup fountain drinks here are actually the biggest size cups you'd find at any fast food. Super ginormous cups, almost like it could fill half a gallon of liquids. The customer service is very friendly and accommodating. They answered any and all questions I had about the food and drinks as it's been a while since I last ate here Cons: My meal was mediocre at best. It was made well with no mistakes at all but the overall taste was so different. From a scale of 1 to 10 I'd say it was just a flat 5. It wasn't horrible but it wasn't exactly Five Guys quality either. My large vanilla shake was low quality as if it was made inside a junior high school cafeteria by kid students and not the lunch staff. I only drank half of it and threw away the rest of the shake. I am giving them 5 stars as I have had positive childhood experiences eating here a long time ago but it's just not my cup of tea anymore. Maybe there was a change somewhere in the food supplier or a corporate change but the food just isn't the same anymore. I'm not too sure I'd come back honestly. Price is decent but there are just way too many great tasting burger places out there to compete with the December 2024 modern Whataburger. Back in the day (30 years ago) , this was the King of burgers. Inside was very clean and air condition was nice and cold. Come here if you're not too picky and you'd settle for anything kind of mood. Like if you're hangry (hungry/angry) and just need calories so anything will do. For better burgers, try Five Guys. It's pricier but quality is 10 stars. read more

When I rolled into the drivethru, I was the only one in line. Its whataburger so I knew there was going to be a wait even though I was the only one in line. I placed a simple order with a drink. At the window I paid for my order, received my drink and settled in for the wait. As I waited I noticed the crew on duty were mostly young people, mostly guys, laughing and having a good time. I thought this might be an issue and I was late proved to be right. Not one but two people came to the window and asked me if I had received my order. One of the individuals wasn't even sure if I'd received a drink. When the third person arrived, they had the order for the person behind me and asked me what my order was. I reconfirm my order and not only was it not ready, but they hadn't even started making it yet. Apparently grab ass was going on hot and heavy and my order simple as it was was lost in the shuffle. Now another 20 something asked me to pull ahead and wait in front of the building for my order and they would bring it out to me. I asked if my order was ready and he said no they're cooking it now. I asked why was my order skipped. He said there was a lot going on and he apologized for the inconvenience. Keep in mind I was the only one in line when I placed my order and there were only two or three people in the dining area. Apparently "a lot going on" were these fucking kids horsing around and not taking their job seriously. Hey, fine. I was that age and I didn't give a fuck at that time too. But I got chewed out by my boss when that behavior became unacceptable. But when the blind are leading the blind, there's nothing but mistakes. I will come back to Whataburger, but not this one. Bottom line, I would trade Filiberto's for Whataburger. No stars if I could. read more

Pancakes were top notch. They felt homemade and had good crispy bacon with them. Highly recommended at 6.99. read more

Whataburger - Cakes - Fast Food Near Me - Glendale, Arizona

Always on point,get breakfast taquitos with green Chiles and sausage and cheese please .The star is definitely the king of burgers the triple meat-triple cheese,oh mama read more

Just went to Whataburger, drive thru messes up my order and when I get to the window, after quite the wait, the young lady argues with me that its my fault, never offers to correct, I dont like to complain so I just let it be.. after more of a wait Im asked to pull forward and wait some more. Finally she brings my food out only to find that nearly half the order was missing. Then when I go in to speak with the "manager", I mention not wanting to lose my cool and he interrupts "that won't be good for you" and when pressing him to clarify he says he's "warning" me!?!?!? Whataburger is in the business of threatening their customers now I guess. read more

Burgers and fries were fresh, soft and delicious. That Part in the Window The drive thru went by fast. Good choice of condiments. read more

Whataburger - That PART ‍‍ - Fast Food Near Me - Glendale, Arizona

5 minutes to ordre 22 min to get food in am what a joke everbody to busy getting store together get to work on time shit

Probably one of the worst Whataburger experiences I've had in a long, long time. I had a coupon for a free pico de Gallo burger with fry and drink. I really can't do spicy so I asked them to leave the pico de Gallo, cilantro sauce and pepper jack cheese off. I wanted to replace those items with mayo, tomato, pickles and onion along with american cheese. They wanted to charge me for the regular cheese, even though it was a straight across the table swap. When I advised Phillip about that he eventually got upset and had to get his manager. Things were corrected there but when I got my order, the burger itself was cold and poorly wrapped. The French fries were also cold so I asked for fresh ones. I was advised they would bring them out to me but after 10 minutes they never did. I had to go back up to the counter and again ask for fresh fries, which did come out but about 13 minutes after my tray was brought to my table. I came to this location for a pleasant experience but it couldn't have been farther from that. read more

Whataburger - Fast Food Near Me - Glendale, Arizona

Horrible service. No personality or soul exists here except for maybe "Mr. Albert." Togo order didn't contain napkins or utensils, drinks for the meals deals were mom existent. I didn't even get a receipt. read more

Whata Whataburger! Very friendly staff and overall team who is great at greeting and going table to table providing extraordinary service. Good was good quality and will definitely go back to this location - Texas should be proud read more

Went here 3 days in a row, first two visits were amazing! Third visit food was horrible, cold, soggy, floaters in the drink, seemed as if it all had been sitting out all day. Called for a refund. The supposed manager was unable to do anything. Didn't even offer to remake the food really didn't even care. read more

A shout-out to Alexis. I made a mistake on my order. Alexis came to the rescue and she went out of her way to fix my mistake. Thank you Alexis you made my day. We will be back. No mistakes next time lol. We ordered one large Chocolate Malt Shake and one large Limited Time White Chocolate Raspberry Shake. The Chocolate Malt is always great. The White Chocolate Raspberry Shake is like Food Heaven. Every time they bring back the White Chocolate Raspberry Shake get out of my way because I'm going to be first in line lol. read more

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The honey chicken biscuit is my goto breakfast sandwich. The fluffy biscuit with crisp well seasoned chicken topped with a sweet honey sauce. Get you some. read more

Service is ridiculously slow. I was in drive through 30 min. And I couldn't even get out if I wanted to because there was a vehicle on my left and a tree on my right so had there been an emergency. I would've been stuck like Chuck. not safe not fast food. Finally, when they did bring my food out, they forgot my drink. Don't recommend. read more

Probably the worst one I've been to took up to 40 minutes to get my single burger through the drive-through.

Do NOT come here. Especially if you're eating inside. They will prioritize the drive thru and have you waiting for 35+ minutes (that's how long I waited tonight with 5 cars in the drive thru) then they'll add insult to the injury by giving you a free dessert for the wait and act like it makes everything okay. Not only was the wait ridiculous but they forgot a whole item that we ordered. All of the workers are incompetent and slow, they will stare at nothing and cook things in the fryer multiple times because it was at the wrong temp initially. Avoid this location if you can. read more

Just ordered my food. The individual working the drive-through told me to pull forward. I sat in my car for 10 minutes waiting for my food, had to walk inside to find it sitting on the ground before they gave it to me. This is ridiculous. I will never come back here. read more

Their Green Chili burger is the best fast food burger you can find. Fries are always cooked to order, fresh and piping hot. Great service, clean place read more

The first time I had Whataburger was a little over a year ago near San Antonio, so when I saw this one in Phoenix (well, Phoenix area) and also needed to use the washroom, it was a match made in heaven. I ran inside to order and without hesitation I knew I needed to try the Patty Melt combo with French fries! Whataburger is one fast food chain that I wish would come to Las Vegas cause boy oh boy, the food here is top notch fast food. The he patty melt burger was delicious and I was a huge fan of the bread used while the French fries on the side are some of the best fast food French fries you are going to get anywhere. Overall, even though there isn't always much to say when reviewing a fast food location, this place left a great impression on me. The restaurant itself was super clean, the staff was friendly, the service was quick, and the food I was served was top notch for what it was. read more

Whataburger - Patty Melt with French fries! - Fast Food Near Me - Glendale, Arizona

The staff is always very friendly. I get curbside service and they are always on time and the order is always correct. I love their phone app, saves your favorite orders. My only complaint is the same complaint with every Whataburger, the food is always cold. Take it home and microwave it and it is delicious! read more

Whataburger - Nothing but an empty bag now. - Fast Food Near Me - Glendale, Arizona

Got my drink on time and me and my family waited 30 mins for fries and a burger they said they made the meal fresh but the fries are cold like it was in the fridge and the burger was made wrong along with no even being made fresh the patty was cold the buns felt stale. read more

Used to be several around Phoenix. Not many left. I really like the way they treat their customers. No ordering from a computer. Talk to a live person. Many places around Phoenix and across the country make you feel obligated to use their computers to order. Then you go set down and someone brings your food to you. Everyone seems happy and willing to help. Don't worry about forgetting to pick up ketchup or napkins. Brought right to your table. Their hamburgers fill the bun. No more, more bun than burger. Then the hatch chili on the burger makes a great meal. Yes hatch chili are green chili but have a special flavor. Dining area is simple nothing fancy. Always clean. They really take care of their guests. Given a choice I will always choose them over others. read more

Love Love Love these Burgers. Better than than in and out, better that Jacks Had good service, place was clean and staff was nice .

It's typically extremely busy, but I have loved whattaburger since I was a young girl going to the one on 67th and bell (before it closed in early 2000s) . This is my new go to location, and I will never stop going. Nathanial in the drive thru the past few months have been running these extremely smooth, always with a smile, and amazing costumer service. I never mind waiting during busy times when there is employees in the front window like Nathanial. He deserves a promotion and or raise. read more

Whataburger - Whattaburger og burger - Fast Food Near Me - Glendale, Arizona

We got 2 burgers and med fry order no drink and it was $25!! Both burgers should have been thrown in the trash but for what we paid and being hungry we ate them. The meat was chewy and seemed low quality and the mushrooms had a weird texture too. The commercials make it look so good but what a waste of money and disappointing. No thanks! read more

I'd give this location no stars if that was an option. I ordered a breakfast honey biscuit sandwich which was supposed to have a piece of chicken in it. Well there was so much honey on it probably to cover up the dried out way to 'crunchy' chicken. I will not go back here for anything they have on their menu. The only food item that was good were the hash browns other than that this place is a pass as in don't go there. read more

Whataburger - It WAS supposed to be a chicken biscuit but couldn't really find the chicken. Dried out hard crust - Fast Food Near Me - Glendale, Arizona

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The drive thru guy was nice enough about the 10 minute wait but for the wait the burgers were not fresh, cheese was not melted and looked like it had been out in the air a while. Wouldn't go back. read more

We can around 10pm and went through the drive through, but we were missing a sandwich. When we came inside we were greeted by Sean Doty but he had the worst customer service I have ever experienced. When he attended us and we told him about our missing sandwich, he instantly angrily said "what are you missing" and we had to tell him again as he was rapidly blinking his eyes towards us, said "let me see" as we had to empty our bag to him before he even started to do anything about the issue. I honestly felt like they didn't even want customers there at all. Didn't even say sorry until we were out of the store. Didn't even apologize or say anything to correct this , just let out a big sigh as he went to make our sandwich. Glad that we got our food after this but definitely won't be coming back. Please go to *any* other location other than this one, especially at night. I haven't felt so disappointed and disrespected at a whataburger than tonight. Won't be coming back. read more

This is nowhere near an in no out comparison! I tried it for the first time this last weekend and it was alright, but to say this is better than in n out I would have to disagree. I don't even like in n out as much compared to others. Yes, you can customize your burgers but spread is better than ketchup and mustard! I do have to agree that their onion rings are delicious, other than that the burgers were just an average burger. Nothing to special. The workers brings you your food and sauce and that was nice. read more

I don't get the chance to experience great customer service often but this morning I got just that this morning I came in around 930 am with my wife and was watching a man named Tim going above and beyond for every customer who came in and he did not skip a beat asking how everyone was wanting to know how they like the food ect you don't see that often anymore I'm talking treating everyone the same as a whole thank you Tim!!! read more

Food was fresh and service was great. Restaurant was clean and we enjoyed our meal after a hot day at the water park read more

Whataburger - Fast Food Near Me - Glendale, Arizona

Love coming here for the high quality of food and great service. I usually have a whataburger but tried the Whatachick'n bites today and they are much better than the others I've tried. The manager and staff are responsive and food is hot the way I like it. Always good food! read more

the sweetest man works here i didn't get his name or his team but im so pleased with my order tonight he made sure i got extra extra buffalo sauce. extra free fries. i love this location and highly recommend this team just made our night read more

$7.80 for a Whataburger and drive thru lane takes forever need to stop using lane B now when they bring out the wrong condiments you can't ask them to go back inside to fix it read more

So tonight was the LAST NIGHT I Spend a dime here. So it was a simple order price under $20.00 so I order Peaches and Cream shake (horror) tasted like Orange #8 w/ cheese sandwich only Extra lettuce No tomatoes #11 grilled sandwich only #10 Onion Rings LG. Line moved quick... And when I was handed the bag after paying. I NOTICED ONLY 2 sandwiches. Made mention and I was met with a "Oh She did not charge you for it". I responded But she read the order back and gave me the total. She said oh well you will have to pay for the sandwich. I did not argue, just handed her the bag and paid more money. She hands me the food and says have a good night. Which was when I decided after almost 10 years and now hearing there was a franchise change or something now they: DO NOT ACCEPT AMEX DO MOT ACCEPT APPLE PAY or any other smartpay I am done I drive 11 miles to get descent food. Guess I will try the 2 I passed before.. Sad business model... read more

Whataburger - So I opted to Try the Peaches & Cream shake and taste more like Orange Dreamcycle - Fast Food Near Me - Glendale, Arizona