They were a little slow and the food was not that fresh I recommend they have at least one more person to help with efficiency read more

Everytime I come here it's such slow service but it's usually always past midnight in the drive thru when everyone is hungry after a night out lol their food is always hot and tastes "fresh" though read more

There is nothing better than a Whataburger Junior with a malt. Whataburger is right next door to my doctors office which is very convenient. The service was fast and good. Ten stars. read more

First off, I'd like to say that they accidentally forgot to add my son's grilled cheese, and of course, I did not notice until I got to the office with it. I called to let them know I am coming, and actually need to add a couple more meals to the order. y'all, Management was so amazingly nice and accommodating! I was even comped one off the extra meals I had to come back for. Highly reccommend!! 10/10 Food was friggin fresh and tasty too all hot and steamy ooooof let me go Manager is Brenda Negron/Branch, this is the 3639 Westheimer location read more

wait was medium in the drive thru. their malts are great. the service was pretty friendly not in a terrible mood.

What can you say about Whataburger that hasn't already been said?! They're a Texas institution. At the front of the line when it comes to fast food. A place, given the standard, with solid burgers, their own ketchup, and a delicious breakfast item known as the honey butter chicken biscuit. I stopped by on a Thursday after playing tennis with a friend in the area. I ordered a Whataburger with cheese, fries, and a drink. Their classic burger. You order at the counter, and unlike most fast food restaurants, they bring your food to you when it's ready if you're dining in. These are not gourmet burgers, and nowhere close to the best burgers in town, but they're solid for a fast food joint. read more

Was in drive thru for 32 minutes and there wasn't even 10 cars. And I kid you, over the span of that 32 minutes 5 homeless people came up to my car window. Get home and my order wrong lmao. Whataburger suck read more

This is the slowest Whataburger I have ever come to. No matter what time you go, you will be waiting at least 20 minutes for your food, and 9/10 the order will be wrong. Servers are rude too. read more

Been waiting on my order over 45 minutes and called location I ordered from and was picked up? I am a mile away at work! I want my refund! read more

Stopped in for a Breakfast Sandwich , BOB 0545. Ordered using App getting to be the norn. Drive thru Service very slow, No hello good morning, didn't verify my order , just handed me the bag. read more

We had a group of 14 people, all with very individualized orders, and the food came out perfect!! It was hot and neatly organized for each person's order. The restaurant was very clean, too. The employees were friendly and accommodating. This was my best Whataburger experience ever! read more

The Family owned and operated sign got my attention. I rarely go to fast burger places but i had just arrived from a late flight and decided to try a patty melt. There was a long drive-through line and sketchy characters wandering around trying to get my attention in my car. I felt blocked in and not safe at all. I wanted to go inside but the doors were locked. The fries were over salty. They use styrofoam cups. The burger was fresh and juicy and i ate it in my car because i didn't feel safe to get out. read more

Whataburger - Fast Food Near Me - Houston, Texas

I love me some Whataburger... the customer service is great ! Tasty fries and apple pie . When I have hand burger, I go for the number one with grilled onion and jalapeño! Try it ! read more

Never had this type of trash from a Whataburger before... burger had grease coming thru the bun and wrapper. Tasted like grease and nothing else fries was stale as well.. had to throw that shit away.. a couple bites and been stomach ain't been right since smh read more

Whataburger - Sweet n spicy bacon burger - Fast Food Near Me - Houston, Texas

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Took forever! Had 14 people in the lobby waiting on their orders. I ordered my food while waiting on a door dash order so I got my food, ate tans still waited at least 10 minutes. read more

Well...visiting Texas, they say you need to check this place out for some good old fashioned fast food. It's fast and quick and everything is BIG! Love it~ read more

Whataburger - Only in Texas~~~ - Fast Food Near Me - Houston, Texas

WORST WORST WORST SERVICE EVER! I got an attitude while ordering, another attitude when I asked for the bathroom code. Probably will never come back here again read more

This place is awful. Every time I came here, the service is horrible, people are rude. I have to say I love Whataburger, but this location sucks read more

Unorganized, sat in like 20 minutes understanding it is lunch time. To still get incorrect order did not have time to wait for them to fix the issue unacceptable read more

I appreciate that this place is clean. I've been to other whataburgers and this was the cleanest I've been to. It's in a great location close to the highway but it's not messy. Kudos to whoever the manager is for running the place well. The burgers here are not greasy compared to another location I've been to. read more

They forgot to give me my receipt back which was a must to expense for work. I called in and the manager was so helpful and actually emailed me a copy of my receipt in no time. Thanks a lot guys. Great professionalism and way to make it happen. read more

Of course the service is terrible, sandwiches with just slices of cheese on them, LARGE drinks so full of ice that you get a few sips. The woman who took my order at the drive through spoke like she was annoyed I came to her place of work for food. When I asked her to repeat herself on something she got irate with me and I could hear the sass. Let's be serious here... it's south Houston, you can expect the kind of people you're going to encounter. Lazy ! read more

I HATE day light savings...well not really, but right away, you lose the hour, and if you forget to reset your clocks you're driving all around town to restaurants that have already closed because you're an hr behind! Well the other night my gf and I were faced with just that dilemma. We had driven to two different places and both times my brain kept looking at the clock in the car instead of realizing that it was an hr ahead, so both places were about to close by the time we arrived. Luckily, my gf is not high maintenance so we had dinner at what a burger. She loves ketchup and the ketchup here is FANCY! read more

Worst whataburger in Houston. Refused to give me more than 2 ketchups and tasted like trash. Cold and soggy and rude employees. Save yourself and just go to the one on South Post Oak read more

Food was really good, fries were hot, and the burger was put together very well. I appreciated the cleanliness and the friendliness the most. Out of everyone I encountered Alexis was the nicest and most welcoming. This was my first Whataburger experience, and I have fallen in love with spicy ketchup! I now have one more reason to be happy I'm moving to Texas. read more

I don't see how this place is Always so slow. No mater what time to day, and with no guest in line. To be "fast food". They need to put this store in a different category. This isn't it. Plus so many homeless people in the drive way. Need to revamp and give this place a face lift. read more

This location had 12 cars outside, 2 people in line to get food, and not a single person eating in. How is it that we were the only ones in the drive-thru, but still had to pull up to the cone and wait, followed by 3 other cars??? The bright spot was the patience and sweetness of the young lady taking our order, since my son had to make up his mind about what he wanted. read more

Very friendly staff who know how to treat a customer. I am not sure what the other reviewers were talking about. Maybe a bad day. Typical great food and served quickly. I will keep coming back. read more

We were very disappointed. We had a great meal at a Whataburger on San Antonio and were looking forward to another one. We ordered a bacon avocado burger, pattymelt, and fries. All 3 were cold and the avocado bacon burger had almost no avocado. read more

Just left this place without food. Unbelievable. They have two drive thru. They sent me to the slow line and I waited for a long time while over five cars went by in the other lane and left with food. read more

Hash browns, Apple pies, and vanilla milk shakes are the items I get when I stop by here occasionally. This location is pretty good.

The one thing you can really on at the Whataburger on south main is your food is always cold fries and are always over salted, and and limp.. Plus don't know how many times pies are ordered and get home no pie. If you got out when I ordered and paid check before it goes out the window to make sure order is complete. Clarence Taylor read more

you think of whataburger as a place for a classic burger. but from expectations you shouldn't have them that high. you can say whataburger fell off as there's very few places that can meet the standards for a delicious well made burger. this place is by far from good and it is embarrassing. with bun quality lacking in the bake department. meat being bland and burgers being so boring. my recommendation for a well made classic on point burger are in n outs burgers, they will never disappoint... NEVER. but if you wanna stick to sh** like this go on ahead. places like whataburger are only good for people with tastebud issues anyways. *imo* read more

This place is trash. Poor customer service. Do not go to this place. Manager is rude as hell.

Quick taquito fix. Made with bacon and cheese as ordered. No complaints and food came out hot and quickly. They delivered to table with condiments and napkins. I will be back read more

This the first time in my entire life that I've gone to whataburger and my fries weren't sent down from God's kitchen and placed into my bag for me to enjoy on the way home. Wilted lettuce on the sandwich. Old fries. No drinks except shakes. I asked for ranch, didn't get it. All wrong wrong wrong. It kills me to have to leave trash reviews but come on bro. Not whataburger. Don't do me like that. And it's the ONE time I choose this location instead of my usual on south post oak. They have never disrespected the whataburger name and put no bs in my bag like that. Y'all gotta do better. Bc this visit was trash. Manager was in the window allowing this to happen. And the drive thru lady asked me what I wanted.. I tell her ranch and spicy ketchup.. shorty looked me in my eyes and just didn't put my ish in the bag. That's why Yelp exists. If you pull up, this is a location where you have to request fresh fries and CHECK THE BAG BEFORE YOU PULL OFF. I should've held up that whole line waiting on new fries. Raggedy. Weak. Pathetic. I'm shamed this location treated our TEXAS staple with this kind of disrespect. Y'all gon' hold this one star since I had to hold that L y'all put in my bag. Trippin smh. read more

This is another situation where I hate I have to give 1 star. My wife and I went to grab some quick dinner last night and the customer service that we received was GARBAGE! We pulled up to the drive thru and never received a greeting. We waited at the box so long a line started to form. We hear the mic come on, thinking we were about to get our order taken. I said hello because I was unsure if the speaker was broke or maybe she couldn't hear me. Her response to my hello, was "shut the fuck up saying hello, now you are going to wait". After I asked was she expressing that towards me the mic went silent so I pulled to the window where my order still was not taken and the rude unintelligent drive thru girl with the copper braids smiled and lied saying she didn't say what she said while chewing food. The manager did not handle the employee at all and decided to laugh with the rest of the crew behind the wall they thought was shielding them from being seen. Long story short, the crew that I was introduced to is dirty, very unprofessional, and definitely a waste of money. Would not recommend anyone to eat here! read more

I'm not sure why this place has such negative reviews. The morning staff is amazing!! Only reason why I gave a 4 star instead of 5 is because during morning rush, the wait can be a little long, but that's expected for a prime location and high demand! My favorite crew member is Wes! I appreciate seeing a smiling face and great customer service. read more

Lately, the service has been sub par. The woman working the window tonight was completely confused. They were forming 2 lines after receiving payment which led to a claustrophobic feeling and was probably violating fire code. Nonetheless, check your order! Mine was wrong. Thankfully (ha ha), I was locked in so I checked my order before I pulled off. Waited 3 more minutes for my correct order. Total: 22 mins. read more

Short Review. Keeping it simple. This place is trash. Will be calling health inspector. So many violation and rodent and insect infested. Meanwhile they make you wait for cold food. Terrible. The owner should be ashamed. read more