Great work, great service and great price. We will be taking our bikes there for now on. Worth the…read moredrive from Lincoln.

I've been going to the Baxter Cycle Open House events for a few years. I've always been very…read moreimpressed with the friendly and personable staff there. I think they hire probably the best folks in the area. They routinely have events with demo rides, so you can try all sorts of bikes. A couple of weeks ago, I saw a bike listed on their used bike page and just had to go in to check it out in person and take a test ride. I loved the bike at first sight and quickly decided to trade in my 2017 Bonneville T120 for this wonderful 2013 Triumph Thunderbird ABS. Jeremy and Vincent were both so helpful and definitely went the extra mile to make sure the bike was 100% ready for the road and did everything to ensure I was thrilled with my new ride. These guys have earned a lifelong customer. I'll never go back to the big box store motorcycle dealers. It's a bit of a ride out to Marne, but well worth the effort. And soon, they'll have a shop in Omaha for Royal Enfield motorcycles and for bike service. Most excellent! Super friendly. Well stocked. Clean shop. Lots of amazing bikes (new, used and historic).

I have bought two bikes from Baxter Cycle and plan on many more in the future! Jeremy got me on my…read morefirst bike, a Royal Enfield Meteor 350, which I absolutely love. Last week they delivered my second, a Continental GT650, to me in Des Moines. Jeremy, Mark, Cara, and the entire Baxter Cycle crew always take good care of me every time I walk in the door. I never seem to leave empty-handed. Buy a bike here and you'll leave with more than a motorcycle - you'll leave with new friends as well. Whether it's for parts, sales, or a friendly conversation, you owe it to yourself to visit them in Marne!

Scheduled service. They did what was scheduled and told me how long it would take. Businesslike. No…read morecomplaints. I travel a ways to Edward's because of my experiences elsewhere.

Purchased a bike from here in the beginning of March. It is now a week from May when I'm posting…read morethis still have received nothing related title and nothing but excuses from the manager. I was also looking at purchasing my girlfriends bike from here went home to think about the price just to find it listed 2,000 dollars cheaper online than what they told me in person. If you are in the market I would recommend Dillion Brothers over this place.

Good selection of bikes and gear. Prices are what they are. They really wont haggle, even if you…read moreshow them the same bike selling elsewhere for way less money. I ended up paying about 2K less for a bike from Topeka and paying to have it delivered than buy same used bike here with way more miles on the clock. Service department is top notch though and are good value for the money.

Long story short: Don't purchase here, you'll probably get better service elsewhere where they…read moreactually call you back. If I could leave zero stars I would. Let's start that I came in with the intentions to purchase a bike. To get any information in regards of the bikes I was looking and comparing I had to flag someone down when I finally settled on a bike. They had sold it while I was discussing it with a salesperson. They had me put a deposit down for an incoming bike with Sales Manager Billy, who stated "We will contact you contact you as soon as the bike comes in which should be early April." I received no call no update. I placed a call towards mid-late April requesting an update which turned out. They have the bike in the box sitting there and they will get to it next. Was they told "We will call you back when it built and ready for next steps." Again by Billy. Never received the call now we are in May so I called again trying to get an update just to be told "we sold the bike. The deposit was only good for 30 days." And that they will look into ordering another bike and will get back to me" and again did not get back to me and furthermore was never told that the deposit was only going to be for 30 day. (Those 30 days literally passed in just waiting to get updates) . llater into the week come in person to discuss this and get told by Scott " we will not be receiving anymore of the bikes you put on the deposit for the rest of 2025 since no one nearby has the bike either....So options are to look at something else" or drop the sale. Quick call and a dealer nearby has the exact bike I was looking at here. So I requested my deposit back to which I'm told "we will have to get back to you with the deposit on Tuesday, as I don't have anyone to cut a check today". I assume I will need to chase this down as well as they are already notorious for not getting back to me as well never asked for my name or number. Update: Funny how they say the biggest delay was financing when they never once contact me. I was the one calling for said updates about anything. This is even after Billy had said "I'll call you back for next steps". Additionally I was never told the hold would be for 30 days and was never given a call that the 30 days was coming to an end. As for the deposit, we were given it back when we went back on Tuesday after being told "the check guy is out, we will just refund it to the card" so why couldn't this be done in the first place. And yes, I will definitely take my business elsewhere.

Poor service and no follow up. Told one thing and say things were incorrect parts. Ran worse after…read morespending 800 dollars. Belong to a Polaris group and developed a relationship and have generated tools for troubleshooting. Some of the problems could be help but management needs to follow-up.

So I decided to Purchase an ATV for various reasons. We have a cabin with a beach that needs to be…read moredragged on a weekly basis and snow removal for various family members. I called up there and spoke with Mark about what it is I will be doing with the machine and what I was looking for. We talked for about 10 min on the phone and finally I went up to see what he had in stock. He didn't up sale me or tell me I needed something that I didn't! I added a winch, snow blade, sprayer, and back protection bar which they installed for free. When I went to pick it up they went over the machine with very good detail and were very patient with all my crazy questions! They loaded for me in my truck and off I went. The process was smooth and quick! P.S they have some super cool things in that store. If nothing else go check out the crazy dune buggies and snow mobiles.

I've been to this place a couple times and I've received expert service both times…read more I go to Hats Off when I need to do an oil change on my Yamaha motorcycle. They have factory parts, factory oil, and they are closer to me than any other Yamaha dealer around. The prices are typical dealer prices, which is fine. The employees are kind of short with their customers, not extremely friendly, but they definitely know their stuff. I'll continue coming here when I need some Yamaha factory OEM stuff.

Terrible service. I…read moretried to be very understanding when it took weeks of rescheduling for my bike to be picked up because they were busy. Okay. Finally the day comes for it to be picked up, and I wait for 2 hours after the scheduled time window, and then call. George says he forgot to tell me that the driver had to cancel. Again. Two weeks after my bike was finally received, and my estimate for a tune up was over $1,000. I asked about why I needed a chain cleaning, and George laughed and said the $49 charge was "because it needs it". He further spoke to me in a condescending manner. George said I must come in to pay for the work. While there, I told him that I was trying to support his local business, and I didn't appreciate being spoken to in a condescending manner. He then said he would no longer do the work on my bike. So, I am now out $80 for his "service" of picking up and dropping off my bike, for work he refuses to do because he can't handle a woman giving him some honest feedback about how he treats his customers. UNREAL. Maybe men get a fair shake from this guy, but I'm not sure women will. DO NOT RECOMMEND AT ALL. Run, don't walk away from this castrated individual.

If you have an interest in motorcycles, this is the place. Not just Harley Davidson but many…read moreothers. I am looking to buy an Indian Scout and the staff has been very helpful and understanding. I still have to take a test drive when it gets warm enough. All my questions have been answered and picked up some good advice just talking with the sales and service guy. They know their stuff. Shout out to Doug Denson

I was in town on business and decided to stop in and see the world famous Dillon Brothers…read moremotorcycle dealership. This place has everything you could ever imagine. However, the highlight of the visit was the new Indian motorcycle dealership. When I walked in, I was immediately greeted by the friendly host behind the counter. I spent some time talking to her about the Indian brand and I was highly impressed with how informed on the product the young lady was. The dealership is well-stocked and the ambience is very inviting. It was a first class experience.

They were unable to rebuild the brakes on my vintage motorcycle as well as everybody else in Omaha…read more I don't understand why? After blasting them on social media several times over multiple years they finally gave me a refund! But it took me getting 5000 followers on Instagram and a YouTube channel that succeeding with threats of making a video In order to get a refund

I brought my 1980 Honda Hawk in after I bought it for a basic inspection, to get new tires, add a…read morefuel filter, and fix a leak. The people there are very friendly and helpful. I would definitely recommend this place to everybody with an older motorcycle, as they do an outstanding job.

Cheap parts center. Dont ever buy parts from this dealer. Take their sweet time to send and when…read morethey finally do its via USPS. Just put it on horseback next time, smack its butt and it'll get to me faster. Joke of a dealer. Buy from AMS Ducati Dallas. They respect their customers to send UPS 2 Day.

I ordered timing belt and oil change kit. The status on Oil change kit turned to shipped. I didn't…read morereceive the item for more than a week. I checked with their team on the chat option, and they said they are waiting for the timing belt from Italy, and they will ship all together. Finally, after 3 weeks I got the package and only the timing belt came. I checked with the team, and they said that was a mistake at their side and they will send it the same day and gave me a tracking number in my email. After 5 days the label was showing status of label created only and no delivery date. I checked with them again and now they are telling me the shipment might got damaged on the way and UPS didn't inform them. I am waiting for a month for an oil change. I will never ever shop here. So irresponsible and unprofessional.

This place is a jewel if you're in the market to buy a car. The staff (especially Caitlin) were all…read morereally nice and helpful. They tried making the process as easy as possible and there is no haggle back and forth at all. It's great to know that the price online is the real price. We're so happy with our vehicle. It is in perfect condition, even smells like new, and the price was unbeatable. It just felt really good to go in there and not have to deal with all the car dealership haggling and back and forth! I encourage anyone in the market to buy a car to check here first because their selection, service and prices are hard to beat.

Shopping for used cars. YES, RECOMMEND. Great credit, bad credit, even bankruptcy. The vehicles are…read morecheaper than some other places (with high mileage - it's a rental car company though c'mon), you have the guarantee that enterprise has a maintenance schedule for every car on their auto sales website. If you don't like anything in the lot you can order from a nationwide database with the security that every vehicle was taken care of. They will bring it to you. They will even print off the maintenance schedule if you ask. I've both ordered a vehicle out of state and bought one off their lot. The staff is knowledgeable, helpful and charming. They will offer you coffee, tea or water while filling out the paperwork. They make it as pain free as possible. I recommend due diligence before going of course. It's not nearly as stressful as going to a regular car dealership, they don't hassle you for a decision right away or treat you poorly. It's worth it. I plan on buying from them for years.