I have bought two bikes from Baxter Cycle and plan on many more in the future! Jeremy got me on my…read morefirst bike, a Royal Enfield Meteor 350, which I absolutely love. Last week they delivered my second, a Continental GT650, to me in Des Moines. Jeremy, Mark, Cara, and the entire Baxter Cycle crew always take good care of me every time I walk in the door. I never seem to leave empty-handed. Buy a bike here and you'll leave with more than a motorcycle - you'll leave with new friends as well. Whether it's for parts, sales, or a friendly conversation, you owe it to yourself to visit them in Marne!

Buyer beware if you are interested in one of their vintage bikes. If it arrives with pre-existing…read moreproblems you're on your own. Jeremy says "rest easy, we've got your back" and "either Randy or I will call you when we get settled back in the shop". Well that was 8 days ago and guess what ; nothing. This was the eleventh bike (and hundreds of dollars of parts I've bought from them over the years since 1997) and by far the most expensive. I've never left a review on anything before but this is too much.

Purchased a bike from here in the beginning of March. It is now a week from May when I'm posting…read morethis still have received nothing related title and nothing but excuses from the manager. I was also looking at purchasing my girlfriends bike from here went home to think about the price just to find it listed 2,000 dollars cheaper online than what they told me in person. If you are in the market I would recommend Dillion Brothers over this place.

Brandon is the best parts guy at this place. When my atv needed work down, he took care of…read moreeverything and kept me updated all along the way. Great service, great guy!

Good selection of bikes and gear. Prices are what they are. They really wont haggle, even if you…read moreshow them the same bike selling elsewhere for way less money. I ended up paying about 2K less for a bike from Topeka and paying to have it delivered than buy same used bike here with way more miles on the clock. Service department is top notch though and are good value for the money.

Long story short: Don't purchase here, you'll probably get better service elsewhere where they…read moreactually call you back. If I could leave zero stars I would. Let's start that I came in with the intentions to purchase a bike. To get any information in regards of the bikes I was looking and comparing I had to flag someone down when I finally settled on a bike. They had sold it while I was discussing it with a salesperson. They had me put a deposit down for an incoming bike with Sales Manager Billy, who stated "We will contact you contact you as soon as the bike comes in which should be early April." I received no call no update. I placed a call towards mid-late April requesting an update which turned out. They have the bike in the box sitting there and they will get to it next. Was they told "We will call you back when it built and ready for next steps." Again by Billy. Never received the call now we are in May so I called again trying to get an update just to be told "we sold the bike. The deposit was only good for 30 days." And that they will look into ordering another bike and will get back to me" and again did not get back to me and furthermore was never told that the deposit was only going to be for 30 day. (Those 30 days literally passed in just waiting to get updates) . llater into the week come in person to discuss this and get told by Scott " we will not be receiving anymore of the bikes you put on the deposit for the rest of 2025 since no one nearby has the bike either....So options are to look at something else" or drop the sale. Quick call and a dealer nearby has the exact bike I was looking at here. So I requested my deposit back to which I'm told "we will have to get back to you with the deposit on Tuesday, as I don't have anyone to cut a check today". I assume I will need to chase this down as well as they are already notorious for not getting back to me as well never asked for my name or number. Update: Funny how they say the biggest delay was financing when they never once contact me. I was the one calling for said updates about anything. This is even after Billy had said "I'll call you back for next steps". Additionally I was never told the hold would be for 30 days and was never given a call that the 30 days was coming to an end. As for the deposit, we were given it back when we went back on Tuesday after being told "the check guy is out, we will just refund it to the card" so why couldn't this be done in the first place. And yes, I will definitely take my business elsewhere.

Poor service and no follow up. Told one thing and say things were incorrect parts. Ran worse after…read morespending 800 dollars. Belong to a Polaris group and developed a relationship and have generated tools for troubleshooting. Some of the problems could be help but management needs to follow-up.

Dropped my SeaDoo off here for service after sitting for a few years. I was told it would it would…read moretake a few days and I would hear back from them by the end of the week. About 4 hours later I got a call telling me they were able to take care of it that same day. Very happy with the quick turnaround!

I've been to this place a couple times and I've received expert service both times…read more I go to Hats Off when I need to do an oil change on my Yamaha motorcycle. They have factory parts, factory oil, and they are closer to me than any other Yamaha dealer around. The prices are typical dealer prices, which is fine. The employees are kind of short with their customers, not extremely friendly, but they definitely know their stuff. I'll continue coming here when I need some Yamaha factory OEM stuff.

Terrible service. I…read moretried to be very understanding when it took weeks of rescheduling for my bike to be picked up because they were busy. Okay. Finally the day comes for it to be picked up, and I wait for 2 hours after the scheduled time window, and then call. George says he forgot to tell me that the driver had to cancel. Again. Two weeks after my bike was finally received, and my estimate for a tune up was over $1,000. I asked about why I needed a chain cleaning, and George laughed and said the $49 charge was "because it needs it". He further spoke to me in a condescending manner. George said I must come in to pay for the work. While there, I told him that I was trying to support his local business, and I didn't appreciate being spoken to in a condescending manner. He then said he would no longer do the work on my bike. So, I am now out $80 for his "service" of picking up and dropping off my bike, for work he refuses to do because he can't handle a woman giving him some honest feedback about how he treats his customers. UNREAL. Maybe men get a fair shake from this guy, but I'm not sure women will. DO NOT RECOMMEND AT ALL. Run, don't walk away from this castrated individual.

If you have an interest in motorcycles, this is the place. Not just Harley Davidson but many…read moreothers. I am looking to buy an Indian Scout and the staff has been very helpful and understanding. I still have to take a test drive when it gets warm enough. All my questions have been answered and picked up some good advice just talking with the sales and service guy. They know their stuff. Shout out to Doug Denson

I was in town on business and decided to stop in and see the world famous Dillon Brothers…read moremotorcycle dealership. This place has everything you could ever imagine. However, the highlight of the visit was the new Indian motorcycle dealership. When I walked in, I was immediately greeted by the friendly host behind the counter. I spent some time talking to her about the Indian brand and I was highly impressed with how informed on the product the young lady was. The dealership is well-stocked and the ambience is very inviting. It was a first class experience.

They were unable to rebuild the brakes on my vintage motorcycle as well as everybody else in Omaha…read more I don't understand why? After blasting them on social media several times over multiple years they finally gave me a refund! But it took me getting 5000 followers on Instagram and a YouTube channel that succeeding with threats of making a video In order to get a refund

I brought my 1980 Honda Hawk in after I bought it for a basic inspection, to get new tires, add a…read morefuel filter, and fix a leak. The people there are very friendly and helpful. I would definitely recommend this place to everybody with an older motorcycle, as they do an outstanding job.

I ordered timing belt and oil change kit. The status on Oil change kit turned to shipped. I didn't…read morereceive the item for more than a week. I checked with their team on the chat option, and they said they are waiting for the timing belt from Italy, and they will ship all together. Finally, after 3 weeks I got the package and only the timing belt came. I checked with the team, and they said that was a mistake at their side and they will send it the same day and gave me a tracking number in my email. After 5 days the label was showing status of label created only and no delivery date. I checked with them again and now they are telling me the shipment might got damaged on the way and UPS didn't inform them. I am waiting for a month for an oil change. I will never ever shop here. So irresponsible and unprofessional.

Nick and the Ducati Omaha team are the best in the business. I have ordered all of my parts for…read morefour different ducs with impeccable service. The person below is whinging because they didn't bother to call or read as the site immediately tells you what's in stock and what to expect. Ordering parts for older bikes can take a few extra days no matter who you order from. Every time I have called or emailed to change my order or ask questions I get an immediate response all at the most cost effective means available. Hands-down five stars!