My car stalled driving back home to Oregon from my stepdads funeral on Labor Day. No shops were…read moreopen, but the tow company had the code to tow my car here. These kind humans take pictures of the damage and kindly explain what is going on with your car in each image. Every single person I spoke to here was kind, and I felt comfortable. They let me store my car here, and recommended a place to buy it for parts. They did not overcharge me.... They definitely undercharged, and had a lot of compassion for my situation. I wish I could a shop in Oregon that I could rely on like this.

Best Place with top services. They worked with my granddaughter's 2002 old car to get it back up…read moreand running and they maintain my BMW, from replacing the battery, to oil changes and replacing the back brakes: so it's a whole family affair. I was advised I needed new tires and got a great referral to Tyler at American Discount Tires and they did a great job too, gave me great advice and I felt taken care of without the upcharge sales pitch. Thank guys!

My 80 y/o mother has an older Subaru Outback. The stock headlights aren't bright enough to compete…read morewith newer cars shining their lights at you. I bought very expensive aftermarket bulbs but discovered the front bumper must be removed to change the light housing which I also wanted to replace. I saw this body shop had high stars on Yelp so I called to ask if they would perform the work. Their immediate response was "no" and "we don't do that kind of work and only install OEM components." I kindly asked " do you recommend anyone else that will do this work for me?". Immediate "nope, you'll just have to call around" They were about as helpful as a broken fence post and could care less in my opinion. My next phone call was to Underhood Automotive. Immediately helpful and professional. Chris said they do this kind of work all the time and install DOT legal headlights on older Shasta County Search and Rescue vehicles. Every single question I asked was answered. I live 4 hours away from Redding so coordinating this was somewhat of a Challenge. Chris even told me my mom's car had loud squeeking brakes and he would inspect those as well. Strong Automotive has high stars so I'm guessing their body work is pretty good but customer service is also very important and in this department, they have a long way to go.

Great service, knowledgeable only adds to the quality of work they do. They also provided a…read morediagnosis on my car to advise of possible upcoming issues and noted which ones that I could probably take care of myself. All of this and a fair price for work performed.

I called Thrive last week kind of at the last minute before a trip to see if they could fit me in…read morefor an oil change. They were full but the person who responded looked further and said we could squeeze you in at 4pm. We were so relieved as we just wanted to make sure the car was ready to go for the long trip ahead. And they were true to their word. Our car was taken in very quickly and besides doing the oil change, they did the usual thorough check. Fortunately, all was good as we do have our car inspected regularly. And they had a great discount going for the serve at that time so the price was very reasonable. Thank you Thrive folks! We are grateful! Our trip went really well. Andrea M.

I had my oil changed today and am a first time customer. What a well run business this is! I…read morewill definitely be back!

I'm really sad to have to write this negative review. AutoWorks has been working on my Tesla door…read morehandle since my first appointment on February 3rd. They said I needed a new door handle (which turned out to not be the problem)I paid in advance for the full repair. My car was in and out of their shop 6 times and they were never able to make the repair. I was unable to open my driver's door, kind of a problem I finally said may really sad I have to write this negative review. AutoWorks has been working on my Tesla door handle since my first appointment on February 3rd. They said I needed a new door handle (which turned out to not be the problem)I paid in advance for the full repair. My car was in and out of their shop 6 times and they were never able to make the repair. I was unable to open my driver's door, kind of a problem I finally said maybe I need to take it to the Chico Tesla service center, Tory at AutoWorks agreed saying they were frustrated. Tory agreed to fully refund me my money, now two weeks later they are gosting me. I am super disappointed in their unprofessional behavior. I have been very understanding and patient inspite of having to bring my car in 6 times and leave it and make transportation arrangements. AutoWork advertises they are proficient in working on Tesla's, I would strongly disagree with that. Tesla in Chico was able to make the repair, it was not the door handle that was the problem.

Autoworks tried to determine why our locking system wasn't working on our 23 year old Toyota. They…read morehad the car for several hours and couldn't diagnose the issue. But they didn't charge us! And they made a suggestion as to what we could do to fix it! Thanks guys!

These guy are the real deal. George is very helpful and knows what he is doing. It is a great one…read morestop shop for getting an engine ready.

From the owner: We are a crank grinding shop with a full automotive machine shop. Nothing too big or smallread more

My husband and daughter went on a camping trip. Our camper van broke down and had to be towed to…read morethe nearest auto repair shop. Fortunately, it was towed to Quality Auto Repair. My husband met Frankie, the owner, and talked to him for a while. Frankie and several technicians test drove the van and checked all possible problems. It turns out that nothing was wrong with our van. STRANGE.... My husband was very happy with the service he received. He appreciated the honesty and integrity's of the business. He recommends getting any repairs if you're in the area. Support local business.

All I have to say is, I must have gotten PTSD from my experience with this shop "Quality Auto…read moreRepair" in the past because as I look for the best deal on tires, I happen to run across advertisement for them and decide to read their reviews and Oh my God some of them were almost exactly what I went through with them which sent shivers down my spine.... Here I thought when they packed up and left their Hartnell shop that they left town all together... Only it seems these people packed up and just moved across town to a new location for a fresh start with the same quality of service, "POOR" no pun intended... One reviewer says it was recommended by the tow truck driver to go to this shop and that's funny because that's exactly how I ended up at this shop for my awful experience and I as well had a feeling that the tow truck driver and the owner of this business were friends... This tow truck driver should be a little more careful with his referrals because his boss might not like him doing that.... I learned a lot from this experience, one of which is you don't need a certificate to open automotive repair shop unless you do break and light inspections, or smog certification... Anything else you can just wing it and hope for the best

We were traveling from Orange County heading to Weed to spend a few days when the engine light of…read moremy suburban went on. The car was also making some clicking noises. We had the car towed on Sunday night and brought it to Perry's after my nephew researched their website. On Monday we were there at 8am and to our surprise there was a line of people already in the office. We figured we had no chance but the fact that they were super busy was a good sign. Amy took care of us and said they were super busy but would get someone to do a quick diagnosis. Jeremy, the Manager, stopped everything he was doing and provided us with a quick diagnosis and our options. The car had not been serviced in a while And it needed a new transmission. Expensive but the fact that Jeremy took immediate care of our needs and provided options plus we felt so comfortable with the way he handled it. The rest of the staff were very friendly and super helpful. It's a bummer that our car broke down but I am thankful for repair shops like Perry's who are honest and handle their business with integrity and care for the people that get stranded in the middle of no where while traveling on vacation. Keep up the good work! Yazmin Ranger

We need more than five stars! Knowledgeable, honest and kind. We have a car that is new to us…read morewith crazy problems and this shop is helping us work through them. So grateful. Honesty feels great in a mechanic!

Let me share you my story…read more We were on a road trip from the SF Bay Area to Seattle and back. That's about 2000 miles (probably more including the side trips). Needless to say, I had our diesel BMW X5 checked before leaving the Bay Area. When we got to Redding, CA, the dreaded check engine light (CEL) came on. So, we were frantic not knowing what was wrong with our car. Also, we had no idea what shop to go to. Can we find somebody knowledgeable and with the right equipment to work on a diesel X5? Can we find somebody honest enough who'll tell us exactly what's wrong and not charge us an arm and a leg? The universe must have been on our side because we found Steven, the manager (or owner) of Angelo's Classic Import. With Steven, all our fears were gone. They have a very updated shop with all the equipment needed to diagnose our car's problems. We found a very honest person in Steven who charged us honestly. (Turned out the issue was minor and he charged us only $20!) How I wish his shop is in the Bay Area because I would drive the whole length of the Bay Area just to have the privilege of me becoming his client for life! Try his shop and I'm sure you'll experience the same type of excellent Customer Service as I did! Thank you Steven for your service!

Such a wonderful place to take your car! Excellent technicians who provide thorough services to…read moreyour car!