I am thoroughly impressed and would recommend highly…read moreAutobody Images was the second place I went to for an Autobody repair following a collision with my fairly new 2025 Honda CRV Hybrid. In contrast to the first place, Nick wanted me to show him the damaged area to inspect. Nick was transparent and knowledgeable. Most importantly, I was respected which doesn't always happen especially when it comes to cars. It's a family run business and it shows.

I couldn't be happier with my experience with Autobody Images. From the moment I dropped off my…read morecar, everything was top notch. They kept me updated every step of the way -- I never had to wonder what was going on with my vehicle or when it would be ready.The work itself is outstanding. The repairs look flawless; you'd never know anything had happened to the car. They even finished my car early and saved me money on my rental, highly recommend!

Erica summed it up best and I would agree... If you need auto-body work or repairs done anywhere in…read moreor near the DMV, this is the BEST quality work money can buy and their attention to detail will make the end results impeccable and flawless. We've brought 3 different vehicles here in the past 6 months and every one of them was dropped off pretty banged up and received back like it was brand new from the car dealership. What's most noteworthy is that they won't try to nickel and dime you or trump up exorbitant costs and fees. Instead, they're honest and straightforward and operate with a level of integrity that is truly unmatched. Pricing here was very fair and reasonable considering they are hands down, the best body repair shop we've ever used. I visited many body shops, read countless reviews, looked through hundreds of pictures, and asked a ton of questions before deciding which one I wanted to have do some repairs at Christmas time and the owner of this shop is truly what set Carbody apart from all the others. He worked tirelessly with the insurance adjusters to ensure the repairs were able to be completed with all the best quality parts and not just refurbished ones as well as went above and beyond our expectations by handling the interactions between our insurance company and the rental car provider he already had a corporate relationship / account with. Going through an accident can be stressful and frustrating, but getting to experience the amazing services and repair work from Carbody collision center was a great highlight from it all and I can't say enough kind words about Bob Gload and his family owned and operated for over 30 years, business team. We would never put our vehicles into the hands of another body shop after having work done from these guys. Lastly, while they are typically closed on weekends, Bob and his team even worked 7 days a week through COVID-19 to support essential workers through this pandemic which is a testament to their work ethic and commitment to helping our community. Highly recommend them!

Introduction to why I was here:…read more About to wrap up the 2nd of the two 2024 runner-ups now with C is for Carbody Collison Center, in alphabet series and will be getting to 2025 picks + runner-ups simultaneously. In October 2023 while on 495 on near the PG/Montgomery County border, hundreds of motorcyclists were causing chaos and very slow traffic on that Sunday gathering on the side blocking lane and lane splitting between the slow cars. This was insane and incredibly annoying. One of the motorcyclists rammed into my car while lane-splitting. He flipped his motorcycle. He picked up his motorcycle stumbled off to the side, and I tried to get the heck out of there as I didn't want to risk my safety with this awful motorcycle gang. Once I got to where I was going about 45 minutes later, I saw the damage, which wasn't horrible, but it wasn't just some minor nick. Visits here: That next day or two, I shopped around a bit in Laurel & North Laurel, and Carbody Collison had a better rate than the others. Also, Bob was kind and empathic to what happened. It wasn't urgent, but it could become a problem more so in winter because of snow/road salting as bottom part had to be replaced. I wanted to wait to see if insurance would go through, but they refused to cover it. Ultimately, that January 2024 we started the process, but it was going to take some time to get the part needed and would take them some time to do all the repairs. We agreed I'd drop the car off when I was going out of town; I rideshared to BWI airport. A week later I got back to town. Although they had agreed on finishing by then, there was something that was delayed even though we had agreed I come back that Friday afternoon, which I took a rideshare to get from my place to there, which isn't that far. Bob was nice enough to at least let me use a loaner car as I had a couple of other things I was doing, drove home, and then came back in the late afternoon. There was a bit of a tiff over windshield wipers they had replaced, which I thought was going to be cheaper, which I said I didn't agree to that much. He didn't want to continue to too much arguing and credited for either free or nominal price. I drove off to Columbia where I was going that evening. As I was driving back on MD-32 at US 1, I heard a loud noise like something was scrapping on the road. I got off at the next exit and went to the Savage MARC train station parking garage to see what was going on. I saw the piece hanging down. I snapped back in place, which got me home. But then the next day, I went down again, I stopped at a place in Laurel that I knew was open on Saturday. They did a temporary fix to get me through the weekend. I revisited on Monday, explained what happened. Bob apologized seeing what was going on; some screw was missing. He quickly got the staff to put back in while I waited there. In summary, Bob was overall nice & empathic except for a bit of heated discussion over price of an unrelated windshield wiper. I liked the price relative to other places (although I still didn't like as it wasn't cheap). They did a good job overall, but the missing bolt issue was annoying. They did a good job on timelines, but still a bit off on that, but at least got the loaner car for that afternoon as they were wrapping stuff up. This was mostly positive, and while there were some negatives, Bob did do a good job alleviating the negatives.

This company is old school and awesome!! They are so personable, extremely friendly, very fast and…read moreefficient work. I couldn't believe it almost as soon as I sat down. staff member came in and announced job was done!! Wow. I was not used to that kind of service. The price was just beyond fair. Whenever myself or any member my family needs body work on their cars. . this is the place they woll be going to. You don't meet many companies like this. Who are so personable ....most or so rude and want to know how much they can take you for a ride for, but not Dobbin Auto Body, they're exact opposite.

Had a great experience with Danny despite working with him under the horrible circumstance of…read morehitting a deer with my car. He was honest with me about the damage done to my car, repairs needed and anticipated timeline given the delays with obtaining parts. He was responsive to the insurance company and I felt I made the best choice to use his shop. Although my car was deemed a total loss, I would definitely return if I have any future body repair needed for me car

Had to come in for some maintenance. I started bringing my vehicle here last year after they…read morereplaced a wheel for me. This occasion I needed to have my brakes done. I made an appointment for 9 am when they opened. Dropped my vehicle off and they quoted me for hours until it would be done. They called me right on time after 4 hours and notified me they my vehicle was ready. Picked it up and it's has been running smoothly. Price is much cheaper than the dealership I used to take it to. Great value for what you receive.

So I dropped off my car here for an estimate on brakes. Rafael was on the phone behind the cashier…read moreregister and did not want my business. He was saying they are very busy and I saw zero motivation by him. Within 2 hours he called me saying I need $800 repair for brake leak, my caliper, brake hose and parking brake motor needs replacing. My pregnant wife went to pick up our car and Rafael started harassing her for $60 diagnostic fee. I would have loved to pay $60 fee had anyone told me about it. Not mentioned even once, when I was there to drop off my car. I refused on the phone. Told my wife to never come there. This is the reason why shops get a bad name. Rafael was on the phone the entire time I talked to him. He doesn't want this job. Took the car to another shop down the road, guess what only thing that was needed to be replaced was a single caliper. $225 job only and they bled the brakes and everything. Avoid this place.

If you need help with your Tesla, Total Recon Rockville, is the place to go. They are…read moreprofessional, kind and efficient. I picked my Tesla up after being repaired from a rear end accident. it is back to new and the team (Darwin and Jonathan). ensured that every last detail was taken care of promptly. I cannot recommend them enough! Thank you Total Recon!

I had a very disappointing and frankly frightening experience with Total Recon. My 2014 Tesla Model…read moreS was towed here on October 3, 2025, after an accident. They gave me a repair estimate of $17,335.18 on October 15, which seemed reasonable, and I assumed work was being done. For over two months, I waited with no updates. Suddenly, on December 5, they emailed demanding the loaner back immediately and threatened a police report for "failure to return a rental vehicle." I called their rep (Alfonso), who said he would extend the loaner--he never followed up. That evening, the loaner was remotely disabled (Valet Mode) while I was driving, stranding me overnight in 20°F snowy/rainy weather on a busy DC street. I had to pay for towing myself to avoid freezing. The next morning (December 6), they called police (Rockville and Prince George's County), claiming I failed to return the rental. They also told officers my Florida license was "fake" or fraudulent. Police cleared me immediately. I repeatedly explained my disabilities (immune-compromised, OCD, ADHD, anxiety) and asked for accommodations to get my medication and belongings from the loaner (less than ¼ mile away at a friend's house). They refused and left me stranded without transportation or meds ever since. Now they demand over $14,000 in storage/rental fees--almost as much as the repair estimate--yet no work was ever done on my car. I have video, emails, bills, and records. This was unsafe, unprofessional, and unacceptable. Avoid if you value safety and clear communication.

I have been a customer of Columbia Auto Collision Center for many years. This business to me is top…read moretier. Mr. Eddie goes above and beyond to make sure his customers are satisfied. In my family I have had several cars that needed body work and each time I reached out to Mr. Eddie he assured me that I was in good hands. I was always satisfied with his work and will always go to him for my automobile needs.

I really hate that I have to update my review in a negative way but I have to be honest. I will…read morestart by saying that Eddie is super super nice and friendly HOWEVER he does not thoroughly explain what is going on with my car. He initially did body work to my car, which I was VERY happy with, but just days later, my splash shield light came on, then my check engine. I am not necessarily saying they caused this (can't confirm they didn't either, as they were the only ones who worked on my car). So I took my car back shortly after, and Eddie said he did the diagnostics for free. He then charged me for an oil change (that I didn't need at the time). I emailed Eddie asking for my diagnostic results, which he said he would get to me, but he never did. I had to take my car somewhere else, and it turned out to be a simple sensor issue that they promptly fixed, and I haven't had an issue since.

July 28th 2021 my Kia Soul was rear-ended pretty bad. Trunk was ruined, had a bike rack that was…read moredestroyed, back bumper bent inwards, license plate bent... you get the picture. I went here because they take my insurance and they treated me very well! The woman at the front desk was so friendly, she even personally drove me to enterprise rental car so I could have a rental! She answered the phone every time I called and was wonderful at explaining the process and how long it would take. It took a full two weeks to repair my car but they did a great job. Not a dent to be seen! My license plate looks brand new - not sure if they fixed the old one or somehow got me new plates - but it looks great! (Of course I had to erase my tag number in the photo) Paid my deductible and was good to go. Got my deductible back very quickly from the person who hit me (their insurance company) so I am happy! Side note: the enterprise rental car was terrible. It smelled like cigarettes!! Not Boulevard's fault, though. I tried to get another rental car but they kept saying there were none available... So just be wary of the enterprise rent-a-car in Jessup!

I highly recommend this body shop. I went there to get a few things done on my car. From setting…read moreup the appointment, the warm greeting stepping in the door to the amazing service. This is truly the best place to take your car for service.

This review was for the Laurel location, placed here by accident.... But I do support this company…read morefor it's quality. Shoutout to our local community heroes! We are truly thankful for our continued experience with Gerber over the years. We have already been treated so professionally at this location for several of our car repairs. Today is a no exception, we were taken great care of from the receptionist to the quick inspection. Pictures were taken of our truck and then the information went into the computer. I waited comfortably in the lobby area safe from the weather and elements. We just need to come back for the repair and car rental. Enterprise Car rental is conveniently next door which is so nice! Smooth and easy. Shoutout to Tyler K. and team!

If you witnessed the damage before the repairs, one could assume I got a brand new car. Great work…read moreby Gerber Collisions. Special thanks to Lisa and her team, which provided consistent communication and transparency through the entire process.

Wow. What can I say other than they definitely exceeded my expectations. I had to come in because…read moresome lady sideswiped my Honda Civic a couple months back, as I don't drive the car often I didn't feel the need to get it replaced until a friend of mine recommended them for their lower price. Definitely didn't expect the car to come out looking as good as it did. I'm a very worrisome guy when it comes to leaving my car at shops because of bad experiences in the past, but wow, my car looks brand new again. I called on a Saturday to ask for updates and the manager Herzel answered, and told me that the car was just coming out of paint and he'd send a picture of it. I was completely shocked to see the side that got hit looked completely new! If you want top quality work, from an honest professional who will absolutely accommodate you when you have worries, without a doubt come to ACI Auto Body. You can definitely tell that they care about attention to detail, and even fixed an extra dent in the rear that wasn't on the estimate after asking me about it, for a very small fee! Never going to another shop again after the wonderful experience I had here.

Great service! They helped me with my crosstrek's engine save me a ton a money and got it fixed…read morefast. Definitely will be back with all my car issues. Thank you so much guys!

After a late night collision with a tire, Geico set me up with Caliber. It was beyond easy to drop…read moreoff my car, receive a rental car, and be on my way. Truth be told, my repair and pick up was identical. I received a timely repair update and estimate and a packet for my repair documents at pickup. I have nothing but positive feedback!

Just a warning for how this branch treats customers. I got a threatening call from Alexandra…read moredemanding payment for an insurance repair that was done months ago. No wonder they were removed from the better business bureau. We had paid our deductible and gotten a receipt from Calibur when the repairs were completed. When I asked for proof or receipt of what was not paid, she refused to email it to me and just kept repeating if we didn't pay she send us to collections. She first said she could not email us anything and then changed her tune when we said if she sends us to collections with no proof this would end badly for them. Then all she did was email us some screen shot in their system with no breakdown just the amount she asking for. This women was so ignorant and disrespectful trying to blame us for a problem that's clearly on their end. This just goes to show how this company will bully you and threaten you to try to cover up their own mistakes.