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    Wheels America

    2.3 (15 reviews)
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    Alloy Wheel Repair Specialists of San Antonio

    Alloy Wheel Repair Specialists of San Antonio

    3.7
    (32 reviews)

    I had a really frustrating experience with this shop. I called on Thursday to confirm they'd be…read moreopen Friday at 8 AM so I could drop off a wheel for repair. I showed up right on time, and they were completely closed. I called the number, and the person who answered said the tech was "out picking up rims" and that he'd check and call me back. I never got a call. I tried calling multiple times after that--no answer at all. I ended up waiting there for about an hour for nothing. Poor communication and a total waste of time. Definitely not reliable.

    Had a tire that kept reading low pressure after putting air in it 3 times! Examined for punctures…read moreto find out I had a cracked rim after going to a tire place! The guy there recommended Alloy wheel repair. I took my car here after going to the tire place and he asked me to bring it back the next day in the am and he would have it ready by time I got off work as I work very close. I left the car at 8 am and I went back at 4pm when I got off and my car run was still being welded. So I waited around for 1 hour and got my car. I paid $200 for the repair which I was happy about as a new rim would have been significantly more. Three days later the same tire started reading low again and I again put air in the tire and reset the TPS. But it kept getting low , so I took it back to have it addressed again. I again dropped the car off in the am and received it back at 4 pm. However, he had to replace one of tires that they damaged when removing it. Was initially replaced with a different tire than what I had on my car but he did get the same one ordered and placed on my car after about 2 weeks. Overall the rim was fixed as this is now 2 weeks post the second repair and I have not had any issues. I took two stars away because of the need for a second visit to get it right and the duration of time it took to get the right tire replaced on my car.

    Alfonso's Tire & Wheels

    Alfonso's Tire & Wheels

    4.4
    (30 reviews)

    I definitely recommend this place. They're fast and very reasonable!!! Came in to have a tire…read morereplaced after hitting a pot hole.

    paid almost $400 for 4 USED TIRES. I noticed one had a slit in the sidewall of the tire and the…read moreback tire had a plug close to the sidewall. So I bring it back to the shop and tell them what's wrong and not only did they re patch the tire with the plug they also tell me they won't replace it because it's not leaking. My issue isn't that it's leaking, it's that I paid $80 for a used tire that was previou repaired which I'm pretty sure is illegal. Now I gave 1 star because they did replace the front tire with the cut in the sidewall but I'm pretty upset that I paid that much money and got 2 tires that were pretty much bad and now I have to ride on a tire that is plugged almost on the sidewall and the company won't replace it to keep good business. I could have bought the tires brand new from discount tires for $60 a pieve but because I was in a rush and was already there I paid $80 a piece for used tires which I didn't mind but I at least want them to be worth the money which they were not. I will not be coming back because I feel that is bad business and you shouldn't do your customers like that especially when you are overcharging them in the first place. I gave them a chance and this is what I got, hopefully busines will be better for the next customer. HIGHLY DISAPPOINTED!!!!!

    Grease Monkey

    Grease Monkey

    4.3
    (28 reviews)

    $100 for synthetic oil change? Wow! But I had my first grease monkey that identified as female…read more I actually told her I trusted her more than the average monkey. Inside was a nice snack bar and little gift shop with girly-girl stuff: Sequined boots, hats, sweaters. Good service from sharp team.

    I was encouraged to bring my foreign vehicle here for what was described as an "easier" brake…read moreservice involving my rear brake pads and sensor replacement. Upon picking up my car, I was immediately greeted with "good news/bad news." While I cannot personally speak to whether the repair itself was completed correctly, the customer service experience that followed was unfortunately unacceptable. What was most disappointing was the level of disrespect displayed by the on-duty supervisor, Christina. I was simply seeking clarity and understanding regarding my situation, yet the interaction quickly became defensive and unnecessarily aggressive. Rather than helping resolve the concern professionally, I felt accused of requesting something I was never asking for. At one point, Christina even told me to "write a Google review because the owners read every one." Initially, I had no intention of doing so, but after reflecting on the interaction, I felt it was important to share both the negative and positive aspects of my experience. I do want to recognize Butterworth, who stepped in and completely shifted the tone of the conversation. He handled the situation with professionalism, kindness, and respect, and he sincerely apologized for the experience. His ability to de-escalate the situation is the only reason for the additional star in this review. I truly appreciated his customer service and calm approach during an otherwise extremely frustrating experience with Christina.

    Wheels America - wheelrimrepair - Updated July 2026

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