Been using them for over 2 years. They are great! Great communication and tech is consistent with…read moretime and day of service. Highly recommend!

My pool pump was not getting up to pressure after I cleaned the filters, so I called H20 Pool Care…read moreto schedule an appointment. Jeff answered and, much to my surprise, he spent some time to give me free phone support to see if he could fix my issue without a service call! It is uncommon these days to find someone who will try to help you like this. His advice did help, and I was able to get my pool sweep working. I still had H2O Pool Care out to do some diagnostic work on my system. The technician who came out listed the issues and gave me quotes for additional work. I have to say, I was very impressed by how personable and knowledgeable Jeff and his staff were. I've used a few different pool companies over the years, but this is the best customer service I received yet.

Dave and his family have been servicing our pool for over 3 years…read more I am happy with the level of service provided. They always listen to my concerns and provide feedback back with their knowledge and experience.

I just bought my home and had no idea what I should be looking for when it came to the pool, but…read moreFlawless Pool Services made things a lot easier. Dave was great from the start--very quick to respond and good with communication. When he wasn't able to make it out, he sent Charlie in his place and made sure everything was still taken care of. Charlie was thorough and took the time to go over everything in detail. He even checked things another inspector couldn't really explain when I asked. What I appreciated most was that he broke everything down in a way that was easy to understand. Overall, it was a smooth experience and I ended up signing up for service. I feel a lot more confident about my pool moving forward knowing I'm in Great hands with Dave and his team. Definitely recommend Flawless Pool Services if you're new to pool ownership or want a reliable team

I hired Ed from Dynamic Pools to put in my new Intelliflo 3 Variable Speed pump. He sent Tommy out…read morewho has been with him 3 years and was with Premiere pools prior. Tommy was very professional. Listed options on plumbing and went with unions vs hard gluing 2" PVC schedule 40 connections. So if pump were to have issues in future no more cutting pipes. Just loosened and swap in the new pump. Tommy worked digitally and had it in just under 2 hours and helped me set optimized pump program settings on mobile app. He painted the white PvC pipe so that the suns PVC don't harm the pipe. I would highly recommend Dynamic pools for installing bare pool pump. Price was fair and install was smooth without any hitches. 5 stars

I had been using Dynamic Pools for regular pool maintenance since September 2023 and had never…read moreexperienced any issues with the technician who serviced my pool. For over two and a half years, routine visits went smoothly and I was a satisfied customer. Unfortunately, my experience with the owner, Edward, when a problem occurred completely changed my opinion of the company. During a recent service visit, the technician used a hose to clean the pool filter. This same hose had been used during previous visits without any issues. However, when he went to turn the water on, the handle broke with light pressure. Edward later came to my home to try to fix the issue himself but was unable to repair it. At that point he suggested that I either call a plumber or use his handyman. His handyman also told me that the repair cost would be covered. Because the water to my house had to be shut off for the entire day, I needed the problem resolved as soon as possible. A plumbing company was able to come sooner than the handyman, so I had them complete the repair. The total cost ended up being about $500. When I sent the invoice to Edward, his response was immediately defensive. He stated that he was not going to pay for the repair and began bringing up unrelated examples instead of addressing what had actually happened. In an effort to resolve the situation fairly, I even offered to split the repair cost with him, but he refused that as well. Edward repeatedly claimed the handle broke because it was plastic and "bound to break eventually." However, this same hose had been used during past service visits without issue, and I had never been told that the part was fragile or at risk of breaking. If a component used during routine service is known to be fragile or near failure, that would be important information to communicate to a homeowner before it breaks during service. Mistakes can happen in any service industry. What matters is how they are handled. Instead of working toward a reasonable solution, the situation was dismissed and no responsibility was taken. After being a loyal customer since September 2023, it was disappointing to see how quickly the tone changed when a problem occurred. When you hire a professional service company, you expect them to stand behind their work if something goes wrong. Unfortunately, that was not my experience here. Situations like this are important for homeowners to be aware of, because they show how issues may be handled if something goes wrong during a service visit. Because of how this situation was handled, I will be finding a different pool service moving forward.

Great customer service. Fast communication. Helpful tips. Would recommend them to other people…read morelooking to get their pool serviced.

We thought our pool pump was a goner, but Ross came out promptly and diagnosed the issue right…read moreaway. He fixed it on the spot and saved us from wasting more time and money trying to figure out what to do next. He even provided more tips for moving forward. Fast, friendly and amazing service -- highly recommend!

John did an amazing job cleaning my pool. Today is the first day of spring but the weather feels…read morelike summer and ready to swim. Thank you

I've been with Pool Heroes (John) for almost a year now and have been very satisfied with response…read moretime, cleaning service, and a plan that fits my needs. Previously managing my own chemicals and cleaning, the cost of a pool cleaning and chemical service was a major concern to add into my budget. John worked with me to provide a plan that allowed me to still do maintenance on my filters if time permits, which has been a great balance for me. Having two kids somehow took up my time to maintain the pool, and Pool Heroes has been there to make sure the pool is ready to swim at a price that I could afford - with an option for me to keep doing the semi-annual service that I am happy to do my own (filters).

I've had a great experience with this pool service. They are extremely responsive--any time I've…read morehad a question or concern, they get back to me quickly and take care of it right away. It's clear they take pride in their work and really care about their customers. Their approach is also very reasonable. They don't try to upsell unnecessary services and are upfront and honest about what actually needs to be done. Pricing is fair, especially considering the quality and reliability of the service. Overall, dependable, professional, and easy to work with. I'd definitely recommend them to anyone looking for a trustworthy pool service. Taz V.

Immediate response, showed up on time, fixed the problem and charged a fair price. Also great…read morecommunication.

This is a really awesome shop. They're over 30 minutes away from me, but I always make the drive…read morebecause they're honest, fast, flexible, and incredibly knowledgeable. I've only had good experiences here. They've never tried to upsell me or rip me off, they've always given me fair pricing, and they've always been upfront about what actually needed to be done. It's hard to find a shop you can truly trust, and that's exactly why I keep coming back. I highly recommend them.

Our pool pump died and was no longer available. Pentair had a new model. Scott talked to me about…read moreinstallation of the new pump. He said he had 12 in storage and he would go get one for me. When we arrived, it was in the counter waiting for me. They carried it to my car and told me if I had any questions with programming, just give them a call. It was well worth the drive from Stockton to Rancho Cordova to find a place that cares about their customers and takes time to answer all your questions. The pump was also $150 less than the major pool place in Stockton, where I hate to go. Callen's has earned my business and we will be back. Thanks Scott and staff. We appreciate you!!

I was hoping to not give this review, but I have no choice. I had service with Jay, but when I…read morecancelled with him my auto pay charged for an extra month after stopping service. I contacted him and he sent an immediate apology and said he would make it right. It's been months now, I contacted numerous times he has ghosted me. I did not expect this. You can still make this right Jay!

DO NOT HIRE!! Jaylin does not have integrity. While I was living w/my father (91 yr) & remodeling…read morehis home- Jaylin came & did what he should do. However, once he knew the house was vacant he stopped servicing, and the pool went dark green. Leslie Pool came out, said all equipment was fine and there was no reason except not servicing for the pool to turn green in fall time of year. I found out that my neighbors security camera can see who comes to our house.... She checked her footage, and he was not coming to the property weekly anymore. When he was asked to work on the pool to get it clean again so we can show the house to renters- he quit! If I could leave a negative star review I would.

I reached out to Jason with an urgent emergency & he replied almost instantly! Not only was he more…read morethan willing to help the next day, he was extremely responsive & easy to communicate with. The issue ended up being fixed the same day by our neighbor but I would definitely trust Jason to help with any future pool issues. Thank you again, Jason!

From the owner: *Weekly Pool Service performed by the owner *Pool Repairs…read moreand Diagnostics *Smartphone Automation *Variable Speed Pumps *Plumbing, Electrical, Equipment Repairs *Heaters, Control Units, Timeclocks 5-star service and workmanship provided with care by the owner. Factory trained in all brands of equipment. Chlorine and Salt Free Conversions available. I guarantee you'll say its the best pool service you've ever had or its free!

He has done work at my house a few months ago. I contacted Travis on Feb 16 for a quote. Feb 17,…read moreTravis sent me a text saying he will call me tomorrow for more info but he never did. I texted him again on Feb 22. He said "I have not had the chance to get back in front of the computer yet. I will work on it this week. After 5 days, he still didn't do it. Feb 28, I texted him again but he didn't respond. Mar 2, I told I don't need a quote anymore and I will take my business elsewhere. This is irresponsible and unprofessional.

Got a new pool pump installed, very happy with quality of work done. Thank you.read more