My wife has been coming here for a little over a year and has been very happy with her nails. A…read morevery clean salon and they are super warm and welcoming every time you walk in. The owners are very professional and accommodating. Any time my wife has a design to recreate, the salon masterfully delivers. They have such attention to detail and make sure you leave satisfied and happy, which she does. Highly recommend them and their services.

For someone from Miami to go all the way up to Lauderdale for a manicure and pedicure is a…read moretestament to how good a place can be. Lien was my nail therapist and I wouldn't trade her for nothing in the world. She's super friendly and does an exceptional job. Not as large as other places but very focused on what they do. They send you text messages and also will call you about your appointment, very professional. Prices were in line with everyone else if not slightly cheaper considering the work performed. My nails are feeling smooth as glass and looking great. Thanks!

I have had multiple bad experiences at this nail salon. The last time I went, I brought four…read morefriends with me, and the service and communication from the staff were terrible. Because of that experience, my friends decided they would never return to this location. Additionally, there were extra fees that were not communicated to us beforehand. Today, I decided to give them another opportunity. I scheduled an appointment for 6:45 PM, but when I arrived, my nail technician was just starting to work on another customer. He then told me my wait would be 20-30 minutes, despite having an appointment. I am very unhappy with their service and the rudeness of the technicians. I highly discourage people from going to this nail spa..

Under new management and the service was amazing. Young new owners, and they are really putting a…read morelot into it. Nice, fun & friendly and up to date with all the latest trends. Reasonably priced. Danny greats and makes sure everyone is taken care of. Henrry was my nail technician. Best pedicure ever and my nails look wonderful. Quite a team. I've been to several salons around here, I finally found my place.

I am prefacing this review with the fact that my daughter has been coming to this nail salon for…read morethe past 8 years, religiously every 2 weeks. She sees the same nail technician, Cindy, who does an outstanding job. I have also had my nails done when I visit my daughter, this most recent time is no exception. And I am visiting all the way from California. Jack did my nails- and he did a great job. This review does not concern the nails techs, Cindy and Jack. Rather, this is focused on the poor customer service from the receptionist, Shania. My daughter scheduled our appointments on Saturday afternoon. We arrived on time, my daughter went to her technician's station after checking us in. Unfortunately, the receptionist did not show me where to go or tell me who my appointment was with. First impressions are lasting impressions. I noted this as I returned to the front desk and repeated my name, that I had an appointment but did not know with whom my appointment was scheduled. Shania showed me to Jack's station but still failed to tell me his name. At the end of our services ($300 of services for my daughter and me), Shania asked me if I wanted my receipt, to which I said 'Yes". I asked Shania if I could tip in cash, which she said 'Yes'. I gave Shania 2 $20 bills and informed her I was tipping $20 to Jack, $10 to Lin (the techs who did my mani, pedi). My daughter already tipped her nail tech. Shania failed to give me my change and I did not notice until we left the salon and went to our next destination. By the time we got to our destination, I told my daughter we need to go back to the salon because I did not receive my change. When we returned, my daughter went inside, explained to Shania that she did not give me my change ($10). Shania told my daughter that I told her $30 tip for Jack and $10 for Lin, that Jack already left for the day and we'd have to wait until Monday before we could get the change. My daughter told her that was wrong, I would not have tipped $30 on a $100 service and did we really have to wait until Monday to get change that was owed. My daughter returned to the car and gave me Shania's explanation which was unacceptable to me so I went into the salon. I confronted Shania who repeated the same story- that I told her $30 tip for Jack, $10 for Lin. I said, "You're lying because I clearly told you $20 for Jack, $10 for Lin". I don't normally call people out like that but there was no remorse from Shania, no apology, no words like, 'I'm sorry for the misunderstanding." Instead, she responded with feigned shock, said it was not a big deal and gruffly put 2 $5 bills in my hand. I said if it was not a big deal then you should have given my daughter the money when she came in a minute ago, particularly because we doubled back once I realized I did not get my change. This is not about the $10. Rather, this is about the principle of the matter- how to treat customers who are spending good money in your salon. This is not how a receptionist should deal with customers. She took no accountability, no responsibility for the mistake. If she had genuinely apologized, that would have been different. I explained to Shania that we doubled back because I realized the error and even then she could not manage to muster an ounce of remorse. She is a horrible receptionist. A receptionist is the face of a business. The first person that a customer interacts with whether over the phone or in person. Shania should not be the face of your business. Please put a receptionist in place that understands the value of providing good customer service and has the maturity and wherewithal to acknowledge when a mistake has been made. Until then, your business will suffer. I echo the comments of a prior reviewer- the additional charges for every little thing is annoying and leaves a poor taste in customer's mouths, not to mention seeing each technician with signs posted at their stations with QR codes to send them tips. Seeing those posters and signs for how customers can tip each nail technician through Venmo or a Cash App service really cheapens the ambiance and having to interact with a receptionist who has no clue on how to treat customers does not help!!!! $300 for nail services for 2 people, plus tip and a bad attitude? I don't think so.

Not wanting to return to the same place I'd previously gotten my nails (fullset) done, I searched…read moreIG specifically for a nail specialist who worked at Ritz so that I could see their work. Kay jumped out! Her posted pictures with looked beautiful! So, I immediately booked an appointment for an acrylic fill w/ gel polish. I was immediately greeted upon entering and only had to wait a short time to be seated at a station. Being an ambivert and not really into small talk, I don't usually hold conversions while getting my nails done. But! Kay and I talked and laughed for almost the entire time! She's very personable and down to earth. She's also a perfectionist, which I love. It's very evident that she loves what she did and takes great pride in her work. The entire experience was great and I'm overly pleased with her work. She has a new client with me!!!

I have been looking for a new nail salon in Plantation and since I was already in the shopping…read morecenter I thought I'd run in to Venetian and check prices and see about making an appointment for later that afternoon. There were several friendly women at the desk and I asked about getting a gel manicure and a regular pedicure. I also wanted an extra coat for protection. They made a point to look at my nails first to check out what I had on. I was quoted $45 for the gel manicure, & $5 for the extra strengthening coat, plus $35 for a pedicure. I made an appointment and arrived on time a few hours later. They have numerous stations and the decor is very nice. All the technicians were wearing black. I was introduced to Jenny and told to choose a polish color. Jenny led me to her station so she could remove my previous gel polish. While the gel was soaking off, she moved me to a pedicure chair. There were big screen TVs around and she brought me a bottle of water. The water in the tub started out cold., but after it warmed up I received an amazing pedicure! The polish looked great and my feet and legs were rubbed with lotion and then wrapped in a warm towel . (The massage chair was nice too!) When I finished it was $80 as quoted and my fingers and toes look great! I think I may have found my new nail salon in Plantation!

This experience was my fault because I ignored my instincts and didn't bypass this place. Wanted to…read moregive them another chance. Customer service was extremely disappointing. Prices aren't clearly displayed, which caused confusion from the start. My nail technician was Annie, and she rushed through my manicure. I asked for a white tip with a gel top coat. The staff at the front desk asked if I wanted hard gel, and I said yes because I'd never heard of it before and assumed they were recommending the right service. How was I supposed to know the difference? When I questioned the service, Annie told me I was wrong because I hadn't explained what I wanted correctly--even though she wasn't at the front desk during the conversation. She then told me I should have come to her directly. That's not something you say to a customer, especially when I didn't even know who my nail technician would be. I also didn't appreciate her attitude. Within a week, my thumbnail chipped and broke off, and black marks started appearing under some of the white tips. I returned to have the issues fixed and asked to speak with a manager, but it felt like talking to a wall. Annie repaired the two damaged nails but then told me that hard gel "wasn't for me." My response was that the problem wasn't the service--it was the application. Shortly afterward, more nails started popping off. I ended up going to another nail salon, where I paid $5 to have the one nail repaired, and I also had to buy press-on nails to match. I spent $65 at Venetian, plus more money afterward, for a total of about $80. What a waste of money. I will never return. This business needs better customer service and better training.

I am so surprised to see any bad reviews for this salon! I've gone to this salon 4 times now and I…read moreabsolutely love it. I believe this place is family owned and the whole family is so kind - Van and Ken greet me so nicely when I come, and they remember all my preferences. Today, they convinced me to do a pedicure and they did not disappoint - my pedicure came out beautiful! I don't know where all these bad reviews are coming from. Give them a shot :)

Convenient- everyplace I was calling we're booked, I walked in and they took me right away. Ken was…read moregreat! I just wish they had more gel colors but convenient if you don't want to get overwhelmed by colors. Also.. there's a pet sore next door if you're up for the temptation

Excellent salon! Karimar, Miroslav and the rest of the staff are amazing in the quality of their…read moremanicures and pedicures is unmatchable

An honest review. I wouldn't go back nor recommend…read more I booked an appointment for my daughter and I to have pedicures (a manicure for her as well since normally my pedicure takes longer). Rather than do the services at the same time, they opted to do all the services separately: her manicure, pedicure and then my pedicure. I waited for over an hour before they even sat me for my pedicure. Mind you, I had an appointment and confirmed it the day prior. I was there for over 3 hours. Not offered a water or anything. Then when it was time to pay, apparently adding gel (which I know is always an up charge) was an additional $35! I didn't complain at all during my 3+ hour visit, just sat politely but did question the amount of the upcharge. The woman said 'Yes. That's correct. Now goodbye' With all the salons in the area, an expense nearing $200, I expect more. I would never return nor recommend.

I've been coming here for years even when it was under previous ownership and I always have a great…read moreexperience. I usually get a pedicure with Mary, but since she was out of town, I trusted Evelyn and she did stellar work! She tried something new for me, and was very patient when I wanted to change some things. I ended up with a beautiful French. The salon is very clean and efficient, the pedicure and all of its accoutrements was perfect. Massage was glorious, and of course, my favorite part. I will happily keep coming back here!

Steluna is a great place to receive a calm and relaxing mani/pedi. My nail tech Lynn Tran is…read moreamazing. She's been providing my mani/pedi services for quite some time. Her work is top tier. The peaceful ambiance only enhanced the experience. You must give them a try.

Amazing experience! Kevin did such an incredible job on my nails. He took his time, paid attention…read moreto every detail, and made sure everything was perfect. The salon is clean, the service is excellent, and the prices are very reasonable. I couldn't be happier with the results. Highly recommend asking for Kevin--I'll definitely be back!

I went for a 1 pm appointment Waited a half hour…read moreNothing done I left Never again!! No one came to apologize it was terrible