My husband went to this bike shop today. The owner was very unwelcoming and did not want to take the time to do the work. He claimed he was four weeks out and could not work on his bike. He wasn't doing much was his comment he offered to spray some lubricant in the shifters to fix a derailer issue. However, my husband declined service and went to 951 where the service was night and day. 951 was very welcoming and addressed the problem right away. Not sure what's up with these people, but I've seen similar reviews. very different from the experience we had a few years ago. Will not ever go back. We will be using 951 moving forward. read more

The man working there is extremely rude. Seems like he does not want customers. Would not recommend.

There mean give attitude and charge to much I came in to get air in my bike to see what they can do and the guy kept going me attitude and he worked on my bike before years ago and brought the bike here to and he did some work on it and he was saying he didn't work on my bike when we never went to any another bike shop read more

This place is great. Awesome customer service, they repair my bicycle very quickly that is a plus.

Place is weird but they had the tube I wanted. Won't come back, limited selection available.

Good service! Good prices and honest work! I went in looking to swap out parts on my dirt jumper. I was expecting to spend way more than what they quoted me! Definitely recommend you stop by and support a local mom and pop shop read more

Super awesome people, didn't really understand the poor reviews came in for a seat clamp and they were both very knowledgeable and helpful even showed me the proper way to install the part and gave me an Allen key read more

Negative star not even worth the one. Very unwelcoming, rude, disrespectful, and racist behavior towards me and my child. For starters he told me why did I purchase a Nishiki bike for my child and why I didn't just go to Walmart to get him one, then he continues to tell me that to put the chain on my son bike was a 3-4 hour job and was going to be $75-150 to repair. Then he walks away and his wife comes out to say they don't have the time to fix his hanging chain. Went right over to 951 Bikes and service was amazing. Service time was 10mins and they charged me $15. Avoid White's Bikes. Take your hard earned money to 951 Bikes. read more

I was there today, 8/28/24; no one greeted me at all or we will be right with you. My son brought in the bike we were there to get it fixed with a flat tire... an elderly man came straight from the back walked by me straight to the front door to open it and said "WE DON'T TOUCH ELECTRICAL BIKES HERE", he named another bike shop that might help... all this while holding the door so I can leave.. I then asked not even for a flat tire, he said NO! He was so rude and that behavior was so uncalled for, this was my first time there and they treat me like this, oh hell no!!! I am so upset, he did not have to do that... to top it off as I was exiting the shop he was closing the door behind me to where I couldn't leave fast enough for him, to where the door was hitting the back tire of the bike. I don't know if something happened with these types of bikes before but that is no reason for him to behave that way... I will never go back there and will not recommend this shop to anyone... Whatever was going on he took it out on me, the customer, put up a sign do something, DO NOT SERVICE ELECTRICAL BIKES, something but don't treat people like that. So, a customer was in front of me and he was being helped by an elderly woman and she was not recommending electrical scooters that kids use to go to school, so what does that tell you... I'm so upset, I did not disrespect this man even though he was being rude.. I am only putting one star because it won't take my review otherwise it's zero stars... read more

Went to White's bikes horrible service... And it really makes me upset they have my bike on their website did not even buy it there because they would not give me any good service please take my free agent off of your website. I would have purchased my bike there if they had anything to choose from but very rude service so I bought my bike elsewhere read more

White's Bikes - Bike - Bikes Near Me - Moreno Valley, California

Purchased a bike from my significant other this past fall. Mrs. White was very helpful in helping my wife choose the right bike. I came back and purchased my bike this spring. Again, Mrs. White was helpful, kind, and helped me find the right bike. read more

The man working here has such bad customer service. Seems like he's bothered to have customers there. Ive purchased bikes and other equipment here and he still seemed upset. When I asked for some help he just left and went to the back and left us there. He lost a few customers. read more

I really wanted the gears on my bike fixed but I don't know much about bikes so I go to this place hoping they would help. The man was outside of the front door sitting there I guess "greeting" in the grumpiest way possible and doesn't acknowledge he even works there and the wife was inside. She was on the phone and when she finally greeted me it was pretty much just explaining how unless it's a flat or brakes they prob won't be able to help. So she gets her husband to walk to my truck to see the bike and asked me what's wrong with it. This is my point I don't know but the gears were slipping and he rudely tells me to bring it down and turns it around to check and says we'll you shouldn't ride in this gear and to try it now and I rode it and tried explaining what happens when I'm riding because it happens in hills and he was rude as hell and yelled that he can't know unless I show him and how people can't explain anything to him but he cuts you off before you can. So I told him just forget it and he was perfectly fine with a customer just walking away. I don't know what their problem was but I went during covid and they haven't changed. Just grumpy old people that shouldn't run a bike shop read more

This place has been here for years. My husband and I purchased our bikes here today. The lady who helped us was very sweet and attentive to our needs. Due to Covid the doors were locked and they do not allow traffic in and out the store. She was sweet enough to let us in to take a look at the bikes. I did see the old man that people were complaining about, but I think that is just a part of his personality, he doesn't mean to be "grumpy". Either way, the lady was very helpful and we are happy with our purchases. UPDATE** We purchased a trailer here for our daughter to ride in and the tire went flat while riding. Came home called Whites and they told me to bring it in. They will fixed it right away. Love the service I received! read more

We came in to purchase a bike trailer and found exactly what we needed for our budget. The owners were both very helpful and attentive making sure to do a nut and bolt check before we left. Will be returning for future purchases. read more

I attended this establishment with hopes of getting my bike fixed. As soon as I got there didn't even get a chance to walk in the guy at the door was smoking a cigarette and was rude as can be told me they weren't doing repairs and ask me to put on a mask again while he was smoking nasty ass cigarette . I wouldn't recommend this business very rude service. read more

Poor customer service. The door is locked during business hours. The door says to knock, so I knock on the door and the workers look at me and kept doing what they were doing. Do yourself a favor and take your money somewhere else! read more

The owner is rude and has no people skills, he acts like he doesn't want the business. I called to ask a question bout my bike and he put me on hold before I could say anything, after he answered again I told him I had a question and his answer to me was "WHAT DO YOU WANT!" at that point I realized I would not give this ignorant person mg business and would rather go elsewhere. read more

It's sad after all these years Moreno Valley is losing there last bike shop but this bike shop whites bike the owner is a jerk and still remains to be a jerk try to buy a bike today and basically wasn't important enough to deal with sorry to see the bike shop close but glad he won't be around to give such horrible service that's why I always traveled to other bike shops because they treated there customers with respect read more

Really nice people, that seem to honestly care about the folks that come into the store.

Extremely rude. They lady was in the middle of helping us and guy came out interrupted and took the items back inside said they "had to wrap things up". Abruptly closed the door said to call next time. I was in shock. read more

White bikes are old cranky white ppl no pun intended. They are rude and pushy and their prices are ridiculously high! There the only bike repair in town so they treat you like crap! read more

White's Bike is Mo Val's local bike shop. I never got the impression that anyone was racist. Mrs White was extremely helpful each time I visited their shop. Her talents are in customer service, attentiveness, and being very knowledgeable about their bikes. I initially felt the husband was a little grumpy, but I realized he is just a no nonsense type of person who is honest, hard working, and takes pride in what he does. They were both honest and sincere people. I didn't feel they were just trying to sell me something. Mrs White works the front (which makes sense) she's a people person, and Mr. White does the repairs and gives you honest feedback. They each have their talents and use them to perfection. I could have purchased my bike from another bike shop, but I felt it was essential to support our local bike shop especially during these times. My bike was competitively priced and Mr. White did exactly what he said he would do to have my bike ready for pick up. I would definitely purchase another bike from them. Thank you both for being our local bike shop owners who do an exceptional job. I wish you both success and blessings as you continue to serve our community. Eddie read more

Terrible! Give you price and say if I have parts will fix it...nope. Told me to go to Riverside? WTH...Told me he would sell me the parts and I could do it myself...I need a chain....what size? Him they are one size and you need a special tool to cut it to size. What a piece of work. Just tell people you sell bikes and parts NO SERVICES!!! read more

I like supporting local mom and pap shops! I have had nothing but great conversation and service. I picked up a fixie in November of 2013 as gift abd they worked with me regarding the size frame. I decided to put a road bike on layaway and they were nothing but understanding with payments. I picked up my road bike this month; January 2014 and I'm pleased. I have had several b compliments. The shop feels just like that a shop! I don't feel the pressure of buying something. They all share their knowledge of riding experiences. Love it here! I will be loyal customer. read more

White's Bikes - Thanks for fixing my bike rack on my car & mounting my new toy! - Bikes Near Me - Moreno Valley, California

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The old man that runs this shop is disrespectful and rude. I went here to get my bike tuned up and he was absolutely no help at all, wouldn't even let me bring the bike in so he could check it out or let me look around. He ended up telling me a couple hundred bucks for a tune up lol then wouldn't let me inside. I guess I'll take my business elsewhere. I highly don't recommend this shop read more

Thai couple is amazing! Mrs. White was super helpful in getting me set up with what I needed as a new rider and a perfect bike rack. Will definitely come here again. Support more local businesses like this! read more

I'm not sure what the negative reviews on the owners attitudes are about, but Mrs. White was very helpful and nothing but nice, not with just me but the other costumers that were in their shop as well. After calling 10+ bike shops in my area I had zero luck finding any bikes, in fact one person at a shop in Riverside actually told me "good luck" on finding a bike. I called White's and they had both Haro kids bikes I was looking for! Whites bikes saved Christmas. For all of the sensitive Sally's that thought these owners had an "attitude" then maybe you've been in quarantine too long, get out. read more

Terrible customer service. Was attacked for not spending money on my parts at their shop, all i wanted was a chain to be installed. Theres a reason this shop is going out of business read more

I purchased a moderately priced bike from White's several years ago after the old man assured me it was the right size. A year later I took it in for a tune up and the same old man told me the bike was too small for someone of my height. I told him and the lady working there, he was the one that originally told me it was the right size for a person of my height and if it was too small he should have told me before I bought it. I took my bike and left. The old man had a bad attitude. I eventually sold the bike and went to another bike shop in Rialto and after being sized correctly and treated like a valued customer, I purchased a bike from them. read more

I bought my bicycle here to get my chain replaced and brakes readjusted. They did a great job and they were friendly when I came to pick up my bike. read more

I went to this shop a couple of days ago and was shocked by this old man verbally assaulting me. He is disgusting. I guess he's the owner. I felt so bad for the woman helping me. She was cowering in shame from his abusive behavior. He was yelling at me to watch YouTube videos if I wanted lessons on how to repair bikes. I was just looking for a brake cable. I think he might be senile so I held my tongue. He definitely isn't capable of backing up his fat mouth.. DO NOT GO THERE.... read more

I bought a specialized bike that needed some HUGE tlc. I took it to whites and they worked wonders on it. I've gone more than once to get service and work on my bike and every time I got nothing but the best service. I got some shimano rims for a steal, new wiring, re taped my bars, the works and they gave me a amazing deal. They also gave me some great advice on cycling that a novice like me most certainly needed. They weren't reluctant to give me tips and to help me out. They are very knowledgable and humble as well. They also polished and cleaned up my bike, they treat everything they do as if it's for themselves and I love that. I would recommend anyone to come here for whatever your cycling needs may be. read more

White's Bikes - Everything on this bike was done at whites. Only thing that was original is the frame lol - Bikes Near Me - Moreno Valley, California

Awesome service from the 2 owners of this bike shop. Each time i go down i get fair quotes and prices on bike parts that i do end up buying from them. They were busy today but were kind enough to help me out with a repair. The final price on the repair was much less then i was quoted and that was good news to hear. There very safe when it comes to covid and i totally respect there safety procedures. See you guys soon read more

Owner was very friendly and the service was quick. Covid friendly, not letting anyone in the shop, but got everything we needed

I am a bike seat seller who doing bike seat giveaway,pls contact me to get a free bike seat ASAP .Email:exppan88@gmail.com

Yeah Its true what the reviews say they have the worst customer service. Don't buy from here . They are extremely rude and have attitude for no reason you ask a simple question . Then gets all annoyed and saids oh people ask me that all the time I make clear to people . Dude chill out what do you think everyone is a the same person .rude !!! read more

Horrible customer service, called to see if they had a certain part and the guy literally said I'm not a human computer your going to have to come down and look! Are you serious, ya I think not!all be taking my business somewhere else. read more

The older lady is cool really nice and helped me out but the old man in glasses is really rude im a teenager and he acted as if I was a child lost my business I now get tubes for 10$ with installation from a guy that sells out of his garage way better service read more

My husband was looking for a new road bike. His old bike was about 10 years old and was not a high quality bike to begin with. We looked into a few local shops as well as a few online distributors and White's had the best price. The service was great. They showed us a few bikes that he was interested in and went over the pros and cons of each. Once he decided on the bike and accessories that he wanted, they had it ready for him in less than 1 hour. We'll definitely be back for any future bike needs. read more