Outstanding people. They called and dealt with my insurance for me. Their mobile guys came out to…read morethe shop where I work at and had everything done before noon ain't no more pull up another parking lot and they're walking out to me to answer my questions and see what I needed. Very professional

I recommend speedy Glass on 13th St. in Salem very highly. Unfortunately, for us we had to use them…read moretwice within 40 days. We happen to get rock chips which required windshield replacement both times. They contacted my insurance for me and handed over the phone to answer a few questions. Justin, the branch manager was efficient, professional, and personable. Jasmine at the desk was also very helpful.

Al was a very kind individual that did great work replacing the windshield on my wife's SUV. You…read morecan tell he takes pride in doing an excellent job.

tony was prompt, friendly and efficient. we highly recommend this business!!…read morewe were traveling and needed a new windshield. He came to our hotel and replaced our windshield. thankyou

I have used them for all my auto glass needs. I highly recommend this company. Great customer…read moreservice and very friendly, helpful installers! James

We got a bad chip and called from the road. They got us in on their lunch hour. We genuinely…read moreappreciated their fast, professional and friendly service. We will definitely return in the future and highly recommend them. We were back on the road in no time

Replaced the rear window in my Rav4. Great process, great…read moreservice, great price. Good people to work with

I can't compliment Juaquin / PGS enough. He was quick, knew exactly what he was doing, etc. and…read moreeven let me use his wifi while I waited =). 10 out of 10 stars! I definitely recommend

These guys did a first rate job and had the best prices. They were on time, polite and efficient…read more Highly recommend.

We were so impressed with this company! He told us if we have any issues with the window he will be…read moreright out to handle it. I called a major window repair company and it was twice as much. Guaranteed we will use and reccomend him in the future!

Bought a Hotwheel Chevy Camero, wonderful experience working with Danny Sullivan, from start to…read morefinish!!!!!

I was impressed with the service and quality of work done on the rock chip on my windshield, and…read morefor a reasonable price. I recommend them, and will use them again, if the issue arises again.

They came to my house on time One man put a new windshield…read moreon my car very efficiently, cleaned up and was gone Very polite and efficient

Worst service I've ever experienced, not to mention shoddy workmanship. Simple windshield…read morereplacement for a Honda sedan, had to be performed in the shop because it had to be re-calibrated after install. First appointment I was blown off by the tech doing the work. Waited at the shop for over 30 minutes before getting notice that he decided to return to Portland. I had this appointment scheduled weeks in advance due to my busy schedule. Technician #2 replaced the windshield but used wrong clips, broke mirror cover, and other clips broke because they were defective and was left with a very noisy ride. Windshield continuously popped and creaked once I got on the road. Thought the adhesive needed time to cure but problem didn't go away. Before all of this, the vehicle was very quiet, all you could hear was the normal road noise. I called back, had to go through warranty services now, was assigned Pablo. We had to do a ride along to confirm noises were from windshield before we could schedule another appointment to have it 'fixed'. He was deafer than a doornail and couldn't hear anything but did confirm the broken mirror cover. He said he'd order one from factory and call me when that came in to get the windshield reinstalled. Weeks went by with no communication and when I called in, they said the claim was closed, said windshield was fine and there were no issues. I called BS on that and asked to speak with regional manager, Coral, who refuses to answer her phone, let alone return a call. She needs to be fired along with Pablo. I was sent Jr. manager Jeremy, who was very eager to win back my business. After yet another ride along he confirmed the noises, actually ordered the mirror cover (which had the broken clips still inside them). He also observed the shoddy install with the wrong clips, replacing them and other ones that had broken. He performed a bunch of other tests to make sure it was sealed properly, which it was. The ride home was quiet.....at least for ten miles. The noise returned and I recorded the audio. I contacted Jeremy, explained the noise was back and sent him the audio clip. He said he could faintly hear the popping and would like to schedule yet another appointment to confirm and reinstall the windshield. I have a long message history of Jeremy promising to finally do a mobile visit to my place of work to reinstall the windshield and clips so I didn't have to waste even more time at the shop. He said he'd even bring a spare windshield just in case he broke the one on there when we pulled it off. Two days before the appointment he directed me to go to the local Honda dealership to see if they could tell me where the noise was coming from and if this was a known issue with the vehicle. I thought this was strange but called the dealership nonetheless but was told they'd charge $185/hr. for any diagnosis performed. They also informed me that there was nothing special or particularly unusual about replacing these kinds of windshields. I called Jeremy back, informed him that unless they were paying for this service, it wasn't going to happen. Later that day I received a standard message from his company that the warranty repair was complete and there were no issues with the original install. He no longer took my calls or responded to my messages. Calls to Coral remain unanswered an nobody is being accountable for this horrible install. As of now, I'm left with a ruined vehicle in that the windshield constantly makes popping/creaking noises, which will only get remedied once they reinstall the windshield properly with all the correct fasteners. Can't tell you how pissed off I am. DO NOT EVER USE THIS COMPANY!!!! I've had 5 windshields replaced and I've NEVER had ANY issues with them. Zero noise, zero defects, nothing!!! I've asked for a refund and will be pursuing legal action on this. By far the worst customer service in standing by your company's product and services. Never been lied to my face like this before, then they double-down. Bunch of crooks, hope they go out of business. If you're an auto-body shop that uses these clowns, know that they're tarnishing YOUR reputation as well. You need to find someone else to contract with before it's too late!!!! Original install took place mid-January and now it's end of May and there is no resolution in sight.

I contacted Speedy Glass to request an online estimate for custom residential glass. They ended up…read morecalling me to say someone needed to come out to do the measurements. Great. On 3/9 a tech came out and did the measurements. He wrote everything down on what appeared to be a piece of scratch paper. I wrote down my email address for him and I was told they would email me the quote. A few days rolled by and I hadn't received anything. I ended up waiting until that Friday to call and ask if I would expect the estimate anytime soon. The gentleman said they were working on it and would have it shortly. On Monday 3/16, I had still not received anything. I ended up waiting until the following Friday, 3/20 to call again. The gentleman I spoke to said he would call me back but never got a call back. I have a pretty busy life so it's not easy to have to keep calling a business to get them to provide a service. I ended up calling again on Monday, 3/23. I told the gentleman who answered (sounded like he was working from home vs. a shop like the previous calls) that no one had gotten me an estimate and it had been over 2 weeks. He seemed genuinely apologetic that no one had gotten back to me. He located the estimate order but the tech had not entered any notes, which didn't surprise me considering he wrote them on scratch paper. I told the gentleman this was the last time I was going to call because this was my 3rd time calling. I re-verified my email address and he assured me he'd get a hold of his tech and get back to me. Today is 3/26 and I still have not heard from anyone. I will have to find another company that actually wants my business.

Fast, quality work, good communication…read more They worked with me to get the insurance claim settled before the work even started

Dan was extremely knowledgeable and efficient. With 37 year's experience, he knows his stuff. He…read moreactually arrived before my appointment and got right down to business. He's friendly and didn't mind if watched to see how things were done. One of his big advantages is he makes "house calls" where the other two windshield replacement businesses in Grants Pass do not. If I could give him 10 stars, I would! Go with Dan if you ever need your windshield repaired or replaces.

From the owner: After 25 years in Grants Pass, we recently relocated to the Canby area. Now focusing exclusively on…read moremotor homes, Dan's 40 years of expertise will be sure to get the job done right at a reasonable price. Insurance claims will be processed with ease!

When you least expect it and don't know where to turn. My…read morebrand new BMW, drove for 10 min after we purchased it, I was hit by another driver. It shocked me to no end, but, we went and ran and checked out the other to make sure they were ok. Silver Creek had fixed my husband's pickup a few years ago and did an excellent job so I called them if I could have my car towed there and Lilly, who was so helpful and reassured me everything was going to be OK. They had my car for three weeks, and we would stop in for updates and they took such good care of us as well as my car. They got us a rental car and I had no worries. My car looks like new again. The details of everything needing inspected was and more. We would highly recommend this family run business who are very professional and friendly. This is something that you don't find much of anymore. Thank you Bob and your family

We have had body work done on our Toyota Sienna and were very happy with their work. The estimator…read morecarefully reviewed the damage gave us a fair price. They then worked with our insurance to cover the costs. The work was done on schedule, with attention to detail and without the need for any follow ups. Good communiication and easy to work with. Would highly recommend Silver Creek Auto Body to anyone needing body work.