Easy to schedule an appointment. They honor my insurance! Shout out to Sierra and my Optometrist Dr…read moreDzakah who were very competent and very kind! They both complement the best customer service I had for my eye health! I was given choices for glasses, contacts or both. They genuinely want to help! Quick, very proficient and with reasonable cost with or without insurance. Very convenient being next to Vision Works. First visit, love!!!

Definitely would recommend this business. They truly took care of me after I got LASIK. Very…read moreprofessional and dedicated. Office was very clean as well.

I had an eye infection. Dr. Thi Nguyen was professional, knowledgeable and answered all my…read morequestions. He prescribed eye drops which cured my infection and gave me preventative tips to combat my dry eyes. I wish I had changed to him as my optometrist years ago! Vision + Eyes is a new space that is beautiful and spacious inside. There's a wide seleciton of eyeglasses on display. I'll be back soon for an eye exam as I need new contacts. Our whole family is switching to this practice!

We recently visited Austin, TX to celebrate our granddaughter's 11th birthday, but upon arriving I…read morerealized I had not packed my contacts lenses. I called Vision & Eyes on Parmer Lane and was told to come to the shop to see if they could assist me. I shared my prescription from my home eye care center with Dr. Thi Nguyen, OD at Vision & Eyes and he promptly checked their inventory and provided me with a trial pair of contacts that not only met my prescription needs, but was a superior brand to what I normally use. Dr. Nguyen was extremely professional and helpful - he would not accept any payment - he was happy simply to help me in my time of need. I highly recommend this practice and Dr. Nguyen!!!

Just found this place by the grace. About a week ago I…read morenoticed my inner eye was a bit tender when I rubbed it. Didn't think much until the ext day. I made a teladoc visit and over the video meeting the doctor told me I more than likely had pink eye. Jump to today when the issue had gotten worse. I went to a doc and they told me I need to see a specialist asap. I immediately started calling all over trying to find an appointment. Luckily Premier eyecare was able to fit me in today. The office space was fantastic. The office staff was very kind and very welcoming. I waited no longer than maybe 10 minutes as I filled out paperwork before I was seen. As soon as I was taken back, the first person took notes and did all the paperwork for the doctor. I was sat in another space waited about two minutes, and the doctor saw me. This is were it gets good. Dr. McCluskey was so kind and was able to understand my concerns quite fast. She looked over my eye after I gave her the run down of the time line and what I had been told todo. She gave me way better insight (no-pun intended). I left feeling more at ease with the appearance of my eye. I was very worried prior because of fear of vision loss or any kind of eye damage. I feel so lucky that they could fit me in and she knew what was going on. I have a follow up in a few weeks but I'm sure I will not need to edit this review. I would place a photo by I fear it would be taken down. My eye looks a mess but with Dr. McCluskey's advice and knowledge I feel confident things will be clear soon again.

I had experienced a corneal laceration. I called the morning…read moreafter an evening visit in urgent care. They worked me into Drs schedule and very kindly saw me every morning till healed. I thank you all for your kindness! Will highly recommend this practice!!!

You're guaranteed to see an intern not a doctor in this place…read more They force you to take a $39 test that is NOT covered by insurance.

The staff here is always welcoming and super accommodating. They have advanced technology to ensure…read morea quick and accurate exam. I'll definitely return in the future as well as recommend to others.

I have been coming for the last couple of years for myself and children and couldn't be happier! We…read morelove Dr. Khoja--she is so kind, patient, and an expert in her field. I was wearing the wrong prescription for 5 years from Leander Eyecare before switching to her and now I can see perfectly with my glasses. We recommend her for all ages!!!

To start with this office adds additional unnecessary charges. Dr. Khoja says "Its allowed by…read moreoptometric standards." Never mind if I want or need the services, I was charged 99.00 for a contact fitting even thou I have worn contacts for 10 years. Come on I put them in myself. I have been to many Optometrists over the years & have never had this additional charge. Total for Contact exam 150.00 Ins. & 130.00 out of pocket in addition. Total 280.00 for exam. Unacceptable!! Now, to the subject of the contacts I paid for 150.00 Ins. & 110.00 out of pocket for a total of 260.00 & I could not wear the contacts she recommended, so returned to office to order contacts I can wear. Just told her to write my presc. for the brand & strength I had before, TOTAL WASTE OF TIME & $ at this point. Dr. took the contacts back, but only replaced them with 120.00 of contact brand that I had previously worn, which is a cheaper brand. I guess the remainder of the 260.00 was her tip of 140.00. Total spent with for exam & few contacts, ( Ins. & out of pocket) 540.00 & only enough contacts for 5 mos. I DO NOT RECOMMENT THIS OFFICE. VERY UNPROFESSIONAL!! ITS all about her bottom line. I have never experience anything even close to this mess by walking into DR. Khojas office. This is your chance to avoid this office. There are many honest & caring Dr. to spend your hard earned $ for the health of your eyes. I would give 0 stars if that was an option.

I've been coming here for a few years now and am always impressed with the level of care and…read morequality of service I receive. My last appointment was in April of 2022, and given that I had LASIK in August of 2022, my vision has changed quite a bit since then! I called on Tuesday to schedule an appointment before the end of the year and they squeezed me in the very next day. Dr. A did a phenomenal job of evaluating my vision and discussing my eyes since I had LASIK. Considering we had a similar level of vision prior to LASIK, I love knowing that she's also speaking from a place of experience when discussing LASIK symptoms. Honestly, my surgeon did a great job and I have 20/20 vision, but she worked with me to help me get a pair of FL-41 (migraine lens) sunglasses with a slight boost for driving, since I always have a pair of car sunglasses and am prone to migraines. The eye glasses fitter did an excellent job of helping me select a pair of frames that looked great and fit my face. We spent a little extra time color matching the FL-41 shade to the jade-colored glasses I selected, but she was so friendly and patient the entire time. All in all, this was a great experience and my only complaint is that the coffee machine took too long so I wasn't able to get a cup of coffee before my appointment began! Not a big deal in the grand scheme of things, so still a 5/5 in my book. This facility is located in a small business center, so there is typically plenty of parking, but certain sections of the parking lot are currently closed as the building undergoes a roof repair. I highly recommend this location and will likely continue coming here even though I live in South Austin now.

I've gone to Northwest Hills Eyecare for years, and while Dr. Miller is excellent, the front office…read moreand optical staff have become unbelievably rude, dismissive, and uninterested in keeping longtime patients. They stopped taking Superior Vision about two years ago, but Joe offered a 30% courtesy discount because they no longer accept my insurance. That's why I made an appointment and went in anyway. This year, after another great exam, the new female optician flat-out refused to honor that same discount and spoke to me in a condescending, irritated tone. She insisted the discount only applied to people who had vision insurance they don't accept--not to uninsured patients--and acted like I was wasting her time when I pointed out I could add Superior Vision at work to qualify for the discount and save money. Her attitude made it crystal clear she didn't care whether I stayed or left. To confirm I wasn't imagining things, I took my prescription to Mann Eye Institute. Without me asking, without me explaining anything, they immediately offered a 30% discount for not having vision insurance. No attitude. No excuses. No hoops. Just basic respect and professionalism. Meanwhile, Northwest Hills doesn't even answer their phone anymore. You get a text message instead, and half the time they don't respond. Fantastic doctor. Terrible staff. The difference between Northwest Hills and Mann Eye Center is night and day, and I'm taking my business where I'm treated like a patient--not a problem.

Love Dr. Yard - she's the best. Always positive informative and thorough. The staff is always…read morepleasant and helpful

As soon as you enter the waiting room, the check in ladies hide behind their computers, never say…read more"good morning", and when you do get to speak to them, they are not friendly at all. Then you wait and wait and wait, as you look around, same signs "under construction" on the door as has been for over 2 years, bathroom always out of order, floors with ants and just overall "uninviting" from the get go. Then you see Dr. Yard and she is so fast (always in a hurry) - rushed, as you exit you never get a summary of your eye status from the exam. THEN the worst is when you call in to re-schedule - YOU CANNOT GET ANYONE ON THE PHONE - E V E R! They play phone tag for weeks and weeks - still no re-schedule apt. DON'T GO HERE UNLESS YOU LIKE SHITY SERVICE!

Far West Optical does not care about your wellbeing. I went in for my eye exam in February and…read moreordered my annual supply of contacts, I still do not have them. Tomorrow is AUGUST. Far West has had numerous opportunities to make this situation right yet they continue to make me wait and use my old contact lenses. Here is the timeline below. After my eye exam, they order my contact lenses to the wrong address. The contacts are returned to sender and the office reaches out to me. We verify my address and they mail them again. This time, UPS was the courier and the contacts were marked as delivered with a blurry photo but they were not at my door when I checked. I communicated this to Far West and they refused to help, saying it was out of their hands because UPS had a confirmation of delivery. So, I opened a claim with UPS and they quickly admitted fault to my package missing because the blurry photo was not proof of delivery. This happened back in May. The problem now is that the claim has to be processed through the shipper's account for reimbursement, per UPS policy. Therefore, Far West needed to fill out and submit a 2 page document provided by UPS. Instead of doing that, Wendy at the front desk sent that paperwork to me and said it was not their responsibility. So, I filled out the paperwork for them and emailed it back on May 21st. I called on May 24th to confirm they had submitted it and was met with hostility. I was told I had to submit the paperwork to UPS, they would not do anything. Then they gaslight me stating that the blank paperwork they sent to me that I filled out for them was originally given to them by me, despite me having proof via email they sent me the blank paperwork. I called them out and they were rude, unaccountable, and hung up on me when I tried to add a UPS representative to the call. The next week, they agreed to work with UPS and submit the paperwork only after I escalated with UPS. After a slow back and forth of a few weeks waiting, UPS mailed a reimbursement check on June 13th for the contacts. At this point, it probably would not surprise you that Far West did not check the address the check was being mailed to and it went to a World Wide Express office in Dallas, the 3rd party company they use to create courier labels. It took over a month after the check was sent for Far West to get back to me and they are offering no solution forward, saying I will have to start the whole process over. They could contact their World Wide Express agent and find out where the check is, but I can't even ask them to do that because my calls and voicemails are not being returned and UPS cannot get in contact with them. This is a horrible office that will lie, drag their feet, and take no responsibility for their mistakes. I begged to have them order me the replacement contacts nearly three months ago when UPS admitted fault and agreed to a reimbursement but Far West refused. They will not order the contacts until they receive the reimbursement, a process they have dragged out for months. Their payment is more important than your healthcare. Wish I could recommend this place because Dr. Erik Haselhorst is wonderful but it is not worth dealing with the office at Far West Optical. I would look elsewhere, don't make the same mistake I did as a returning customer.

do not go here! they are so rude! i literally misplaced my note of my upcoming scheduled appt. when…read morei called to double check it the lady was so rude in the first place saying that it was hard to look up my appt if i couldn't remember the date. then when she looked up my number to try and find my appt. she said i did not have any appt. will be going elsewhere!!!!!! so unprofessional!