On Sunday, May 31st, I went to Costco Burbank with my mom. I've probably been there more than…read more10,000 times by now, but my mom had a long shopping list, so we went together. Normally, I enjoy going to Costco because there are always lots of things to browse and buy. However, this visit was quite disappointing for several reasons. 1) The food and drink samples were disappointing, and one of the sample representatives had a terrible attitude. There were several food and drink sampling stations throughout the store. These days, I've completely stopped eating ham, sausages, and similar processed meats, so I didn't even try those samples. (I also never eat beef jerky because I don't like it, so I skipped those samples as well.) The few samples I did try were all terrible. I took one bite and immediately threw them away. Near the entrance, there was a woman offering blue and red drink samples. Since I'm extremely sensitive to caffeine, I politely asked whether the drinks contain caffeine. Instead of simply answering the question, she immediately started talking very loudly and gave me a long, irritated explanation. I asked again whether the drinks contained caffeine or not, and she once again responded in a loud (almost yelled at me). It was a totally unpleasant manner and experience. Eventually, another man who stopped by there came over and simply told me that the drinks did not contain caffeine. Honestly, her customer service and attitude were awful. Before leaving, I told her, "If you want to sell anything, you need to be nicer to customers." 2) We were overcharged for an item. We purchased 20 items that day, but after my mom paid and reviewed the receipt, she noticed that 21 items had been charged. I discovered that the cashier had accidentally scanned the olive oil twice. I brought it to the attention of the male cashier, who told us to speak with a supervisor. My brother then went to the supervisor, who counted every item one by one and eventually confirmed that we had been charged twice for the olive oil. The duplicate charge was refunded. Of course, the refund was the right thing to do. Everyone makes mistakes, and I understand that. However, this experience reminded me that whenever you shop at Costco, you should always carefully review your receipt before leaving. 3) I was extremely disappointed that I still couldn't find the Pistachio Croissant. I've seen countless posts on social media about Costco's Pistachio Croissant, and one of the main reasons I wanted to go to buy one. Unfortunately, every single time I visit this location, I can never find it. A few months ago, I was looking for it during another visit and asked a Costco employee where he was. He replied, "Pistachio Croissant? I wish we had that too." Then he walked away. It was both hilarious and confusing at the same time. I honestly don't understand why other Costco locations seem to have it while this location never does. It would be nice if Costco could at least let customers know when the item is expected to arrive. Overall, Costco Burbank is still a store I visit frequently, but this particular visit was more frustrating and disappointing than usual.

Costco Burbank is a huge store where you can find almost everything you need. Today I saw a large…read moreinflatable pool for kids, a wooden slide for a private house installation, camping tents, clothing, food, household appliances, furniture -- basically everything from small everyday items to large household goods. You can only enter the store with a membership card. Recently, they also introduced a new rule: only the cardholder is allowed to pay for purchases. This is not always convenient, as in our case sometimes my husband paid, sometimes I paid, and sometimes our daughter used her card. Now this is no longer allowed. Shopping here is never a quick trip -- it usually takes around an hour because the store is so big. On average, our family of three spends about $250-$300 per visit, and that amount of groceries usually lasts us for about a week. Another interesting thing is that there are always different brand representatives in the store offering samples, so you can try products before buying them. It's actually very fun and helpful, and if you like something, you can purchase it right away. That's how I discovered one of my favorite flavors -- ginger, honey, and lemon, like a jam or spread. Now I love adding it to my tea. Overall, I do recommend this store for its variety and value. However, one downside is the long checkout lines, although this is understandable given how busy and popular it is.

Professional & knowledgeable jewelry pros. Reasonably priced beautiful jewelry. We are very happy…read morewith our ring design. And...Jewelry cleaning of items purchased at no charge. Our jewelry center from now on.

I reached out on Yelp to ask for a quote to set a pair of loose diamond round earrings in 14k white…read moregold. I was quoted $300 for 1.5 carat total weight. Please keep in mind, at the time of the quote, gold was valued at $5100 per ounce and when I visited, it dropped to $4600 per ounce. I came in, and was told it would be $400-$450 because my total carat weight was in actuality 1.58. I let them know about the estimate I received, to which she angrily said, this is why I hate it when they do online quotes, because people don't know what sizes they have. And then she also got upset because she doesn't know who gave me the quote because of the way Yelp profiles are set up. My mistake for the sizing, but it's not even a full 1/10th of a carat weight. An extra $100 for 0.08. I would understand an increase relative to the weight, had it been 2 total carat weight, that's completely reasonable at half a carat per $100. She said it costs $200 to source the settings, and it doesn't include the labor to polish and clean the item. She started stuttering when she was trying to justify the pricing, so I knew she was lying. A quick google search tells you differently, and they have access to warehouse pricing, so let's be real, she chose to arbitrarily charge more because she felt like it. I left and went with another local jeweler, where they gave me the exact same setting for $300. Don't take what they tell you at face value, do your own research, and make sure you don't get swindled by this business trying to take advantage because they think you don't know any better.

The Grocery Outlet is part of a many locations discount grocery store,…read moreThis one is in Burbank, located at 1615 W Verdugo Ave, is a popular, Also it is located right next door to LensCrafters, which is the glasses store I go to It is independently owned, and well-kept, this discount store offers many significant savings on groceries, and gourmet items. It is opened daily from 7:00 AM to 10:00 PM I love hokmg in and browsing as it features cool deals and a good changing inventory. It is located 1615 W Verdugo Ave, Burbank, CA 91506. The store is highly rated for being clean, spacious, and having friendly service, making it a reliable spot for bargains!

Great place to shop the mgrs John and Priscilla always cool with you. Tyler and Kayla and Benjamin…read moreare extremely helpful and great customer service acknowledged these employees they deserve a raise or lunch. Great food here too. Keep up the excellent customer service.

I got the best service from Washington and got quoted with in minutes! Ask for Washington his…read moreprices are incredible! Glad I found them!! Are you a reseller? All you need is to give them a try and have them quote you in your power tools! They stock everything from DeWalt, Milwaukee, Bosch, Makita, Porter Cable, Skill, Dremel and more. They are guaranteed to give you the lowest prices in SoCal!! They are a wholesale company that carry more than just power tools and accessories. They have a great line card from, 3M, Norton, Stanley Proto, Klein and so much more!

From the owner: wholesale, power tools wholesaleread more

Today I stop by and the check out super efficiently - my…read moreline is a few carts are full of stuff and I hesitated but... another worker scan all the items before me and he mentions to the cashier so everything the cashier clearly understand so nothing error and service like IN and OUT burger. And the worker scan to thẻ next line . I forgot to know his name but I thanks to the supervisor to bring this attention to matters and I hope this method will keep all the service to ALL Cosco locations. THANKS AND GOOD BLESS YOU ALL AND I SHALL BE BACK WHEN I NEED.

This review is strictly for their food court. Our kiosk station ran out of printer paper for my…read morereceipt. Mind you I was asked to pay, twice. It finally registered but no printer paper. After seeing others ordering and printing their receipts my wife finally got a worker to assist us. After checking the printer, he leaves to grab a replacement roll of paper. Then on replacing it blurts out, "you haven't paid yet boss." Now I'm getting upset, with my response being "oh yes I did, after two attempts!" Followed by the printer, now generating the fully paid receipt. No apology, just an "oh yeah." Large indoor food court with sufficient seating. And pigeons waddling their way in. The condiment station was the favorite hangout, with tables being a close second. And not a table wipe down to be seen. Our order of cheese pizza and hot dogs were met by, probably the nastiest tasting selection of fountain drinks I've ever experienced at a Costco Food Court. I much preferred the Pepsi offerings anyhoo. And to top it all off, before we'd actually seen any pigeons doing their thing on top of the condiment dispensers; mustard, ketchup, relish. I'm rolling along with my mustard; squirt! I prefer no ketchup on my dog. And then my relish? One squirt and all gone, empty. The Mrs. Never got any. And after informing the employees they were all out, never replaced. And others continued to make the relish change request. To no avail. Thank goodness we did get our chopped onions at the counter.

How has this spot been right under my nose, yet I just discovered it???…read more They are charging WAY below market value for their delicious, sizeable portions of pre-made foods and sandwiches. We got two turkey sandwiches... and ate them over two days they were so huge. Also bought a couple of their house made chicken sausages... and my husband gobbled them up in one sitting, and it's not because they were small -- they're HUGE!!! They also make take home dinners, have an incredibly curated selection of high quality meats (ie. Force of Nature) and snacks (ie. Simple Mills at super reasonable prices). And they're SO FRIENDLY.... and family-owned since 1969!!! But wait, there's more! BBQ served on Saturdays starting at 10am. I LOVE everything about this place!!!

I was told by a few locals to try the baby back ribs. I ordered a 1/2 slab of baby back ribs, and a…read morecorn on the cob. My total was around $16. There was a line but it moved very quickly. You can smelll the smokers half a block away. The restaurant is just a counter and does not have seating. The prices are great! The corn of the cob was only $2! There are lots of desserts available as well. The ribs have a great smoky flavor and pull off the bone fairly easily. . If you like sauce, you will need to purchase it on the side. I got a large portion of sauce for $3. I will definitely be back here. The smoked ribs are only available on Saturdays.

They exceeded my expectations for sure! so much so that I was a little speechless as to what to…read morewrite. I looked at a few other comments and one guy put it perfectly! "Fabulous customer service. I can't remember the last time I encountered an employee that was so helpful and friendly." Aaron went over and above. I brought in my bean bag chair so I could get help assessing how much filler I would need to buy and he helped me from start to finish. It wasn't the easiest bag to fill with all of its individual channels either. Thank you Aaron!

I had passed by this hidden gem about a million times and never truly needed to go in until…read morerecently. I needed a window seat for my place and online nothing really was catching my eye. I visited the place was able to see the foam, the quality of the work, talk through what im looking for, check out the fabrics available and etc. Everything came together in about 3 weeks! Andrea and the rest of the team were very professional and helpful throughout the process. You can even drop off fabric of your choosing ( doesn't haven't to be purchased there). I opted not only for ordering the foam but also asking for the window seat to be made. I am absolutely in love with it! It's our new favorite hang out spot. Will definitely be returning if I need anything else. No project too small or big just give them a call or visit! True hidden gem.

Best natural fragrances, different sizes, no horrible additives that make…read more you sneeze!!!!

I. Love. This. Place. We did the 3 note fragrance bar mix and had such a lovely experience. So much…read morefun and a great price. Perfect for a date, or if you need a gift.

Thank you, coming back the costumer service amazing they help to get my first professional chef…read moreknife

They have everything! And the guys behind the counter are super super helpful!!! Great kitchen…read moresupplies and reasonably priced knife sharpening. Highly recommend just going to browse.

Very nice mall. A good selection of stores and a well lit open design made it nice for walking…read more Many options in the food area!

First time I have been to the Burbank Town Center. Hello 1975! This is a very dated mall that could…read moreuse some love in spots. Other parts of the mall looked refreshed. Several different retailers from Sears, Macy's, World Market, Body and Bath Works, See's Candies, Victoria's Secret, Vans, Burlington, and dozens of other national and local retailers. There is also an AMC Theater inside the mall. There's not much to their "Food Court" as there are other dining/snacking options throughout the complex. There are 3 levels of shopping and dining. The reason for the 3-star rating is the condition of the mall in certain areas. The management doesn't take really good care of the center. There are out of order elevators with others that needed a good cleaning or an upgrade. See pictures. The center does offer a large garage with free parking. That's very rare in Los Angeles. The garage looks very dated, but it served its purpose, so no major complaints.