It's an EXCELLENT store in and excellent location! I've always just picked up dog food when I am…read morealmost out of it but now I'm going to be making at least a trip here every other week with my dog Teddy and get him some special treats and toys more regularly. The prices are very good and I've switched Teddy to the store brand food and treats. The staff is SO nice and friendly. This is an excellent addition to the neighborhood! It's so clean and convenient! Easy 5 star.

Waited hours to pick up my dog from grooming. He clearly had not been taken out for a potty break…read moreand had to go as soon as we got out the door.

Dogs need bath after jumping in silky pond Great Bath…read morefacility with all the amenities

Friendly greeting by staff, requests quickly handled, and general helpfulness is so much better…read morethan other stores!! Sales are worth the time to shop as they have a good supply of sale items!! Highly recommend!!

Clean place and nice people. Worth the drive because they're way off the beaten track :-)read more

If you're in need of a place to board your feathered friends, whether you have a parakeet or a…read moreMacaw, this place is amazing!! When you enter the facility, it smells clean and is impeccably spotless! The floors and walls are immaculate, the birds are all tested and very happy, and they use three avian vets for all of their bird care. Cheri and her husband are extremely welcoming and very knowledgeable about parrots and genuinely care for birds under their care. They also sell a bunch of toys and are very reasonably priced. Definitely check them out!!

I love this location! The team in the grooming area is wonderful!!! I usually have the sweetest gal…read morenamed Julissa do my small dogs nails and today she did a full groom, cut, bath etc. Julissa was so sweet, fast and did an awesome job on my little girl. Chris and Mercedes are wonderful as well! they all work together as a team and I'm always happy to work with them. I highly recommend their services!

The two girls that greeted me and helped me were very cold and unhelpful. I was called by one of…read morethem earlier in the day and asked to come in early. When I get there I bring my dogs rabies tag and I tell them where to call that has records of his shots. They tell me they can't get ahold of them and cannot help me after making me wait 20 mins after I was asked to come in early. The guy that was supposed to help me was super nice. But the two women I had to deal with made the experience horrible.

Nice people, and likely a great place for the old school gardeners with lots of land but do not…read morecome here for hydroponic supplies. It's basically a small tractor supply style of store with the baby chicks, some horse supplies, and a lot of insect control products. The Garland hydroponic supply search continues....

This has always been my go to for feed! Their staff is always very helpful... love coming in the…read morespring, they have chicks chirping and begging to go home with you!

Slow terrible service, idiotic employed, and never knows what the have in stock or when they'll get…read moremore.

Sunday, 7/27, recognizing the youngish female staff , who is unhelpful, unfriendly and wearing…read more resting miserable face, is not only indifferent, but also disinterested in being helpful. Service at one time was adequate, but this Petco location in specific is dreadful as far as staffing a "team member" who is not good with the public. I feel sorry for the animals housed there,l. Hopefully she is not as careless with them as she is a potential customer.

Eastlake is such a wonderful place…read more They have the best lodging and customer care. We adopted our sweet puppy from there and they made the process so smooth and efficient. Thank god for Dr. Fling, Jerad, Kate Wagner and Dr Hille. The Best place and the best staff!!!

Recently one of our chihuahuas apparently injured herself jumping off the bed. Naturally it…read morehappened on a weekend but since East Lake is 24/7, we were able to get her in immediately. Dr Hille checked her out thoroughly and discovered a bone spur that was aggravated by her jump. His treatments worked fast and she was out of pain in no time! Thank you for the quick and amazing care!

After my recent visit to Pet land I had to let everyone know…read more Why is this outdated model of a business still around? Do you see other pet places selling dogs? Many other pet puppy places conduct adoptions. No one knows the personality of a dog (just like a person). Why not adopt an adorable adult dog that you can know how it behaves and whether it is right for you household. I found my visit to this location making me think about ethical behavior associated with animals in our world. Please consider adoption. Many puppies and young adult dogs and cats are destroyed every year because of lack of adoptions Just saw this! Petland puppy mill puppies Petland is the only national pet store chain in the United States that still sells puppies. Petland is also the largest retailer of puppy mill dogs.

Went to look at two different puppies to adopt. The first dog had horrible kennel cough, was…read morewheezing, hacking and choking. I let the person at the store know about it and she said it probably just had a cold, took it back from me and put it back with 4 other puppies. I asked what the process was for situations like this, in the event that I left with a puppy and it became ill. The girl didn't say a word she just looked at me and walked away. It was super strange but I thought maybe she didn't hear me. I walked back to the front to ask if I could see another puppy. She didn't say a word, again, but brought the other dog. The next dog they gave had feces all over its bottom and smelled like dead animals but nonetheless- I was trying to clean him and was interested in leaving with a pup. I played with him for a while and was trying to find her to ask for the price but waited about 40 minutes and she was pacing around the store and seemed very stressed or overstimulated so I waited until she got closer. I asked the price and was told it was $5500. I said that it seemed kind of high BECAUSE IT IS and asked what came with it. She said that they are the #1 pet land in the country and if I didn't get the dog someone else would because they never have dogs for more than a couple of weeks. I ignored the poor customer service and passive aggressive comments and behavior because again she seemed stressed and panicked with another person also playing with a puppy. After another associate told me I could place the pet on hold while I considered, I asked the person I was originally working with to place the pet on hold and was told it's 30 minutes. I wasn't sure if I needed to give her my info or what next steps were so I was standing near the front waiting for her to give direction and she asked why I was just standing there... I said I didn't need anything and would go home to consider, thanked her for her time- again, zero response and she just stared at me. I left because I just had a terrible experience and wasn't sure I wanted to my money to go toward a company that clearly doesn't care about their animals or their customers. I called today to ask more questions about the pet since my questions were disregarded yesterday and spoke to Teagan who said he had no information, pricing and couldn't give any info that I didn't get yesterday because he was "off site in a call center". When visiting yesterday, I remember seeing people sitting in the back and realized he actually is not off site or in a call center- but is visibly sitting in the back of the store next to the training area. Teagan told me that the price of the pets are starting at $1300 and the extra (required) add ons- like unlimited nail trimming and a bag of food, make the price increase to $5500. Teagan continued to repeat that he can't give me any more information and I would have to come into a store. I asked if there was someone else I could speak to for my few questions, and he asked why I wanted to speak to anyone else. I reiterated again that I wanted to ask some questions before driving an hour for questions that could be answered over a call. He put me on hold then again refused to allow me to speak to anyone and again told me to come down to the store. Then he offered to "transfer me to speak to someone in financial services to see if I can even afford the dog." If I couldn't afford the dog, I wouldn't be inquiring again today and wanting to ask more questions... The customer service is horrendous. The staff is not knowledgeable. They are inattentive and seem completely bothered by customers asking very basic questions about the pets they are selling. I can only image how they treat the pets if they are this combative, aggressive and disrespectful to customers. The whole process seems extremely scammy and bizarre and I am genuinely concernedwith the health and safety of the pets after what I witnessed yesterday with an ill pet being placed back into a cage with others while another was covered in feces. Extremely disappointing.