One of the best dog stores I've been to! The staff are so kind and helpful! We had an incredible…read moreexperience! We've found our new local favorite!

Knowledgeable staff and the best holistic products!. So thankful for their help! Al is super…read moreknowledgeable for dogs of all ages. Will make this a regular stop,

Service should get 7 stars. We're from out of town and stopped to get our puppy a toy before coming…read morehome. The resident toy expert asked us if we were looking for anything in particular. Another employee quipped with a big smile, "I overheard them saying they need the biggest dog toy in Texas." We laughed and said that's what we'd promised before we left. The attention to detail there was fantastic. We found a home decor sign up on top of a large display that was perfect for our Bassett. "I (heart) Wigglebutts" and it was the only one left in a hard to reach place. They said "no problem" and had it down quickly. To finish off our shopping experience, the cashier was chatting with us and and we said we were heading to dinner about 20 minutes away for Tex Mex we'd heard about online. She gave us a Tex-Mex restaurant recommendation down the street. We're sitting here eating better food than we'd hoped to find. We're from IN/KY area and there's nothing like this around us. Thanks!!!!

I would like to share my disappointment in this store location today where my family & I have…read moreshopped for over 5yrs. I was racially profiled, lied on, police were called on me, I was harassed by other customers & called names, secret conversations with other store clerks who plotted against me I had no idea. I was an unexpecting customer shopping and did not deserve the treatment I got today. All for using a coupon they provided in store. I did my shopping as regular but upon checkout I was confronted by the new store manager (who already had an attitude an discussed what she would be doing before I even got to checkout) she tells me she will only allow 1 coupon a day for wet dog food. The back of the coupon clearly says 1 per transaction. She goes on to say that it was noted on my account once before that I was told this but she didn't know who told me or when this happened. I told her that I had never heard of using one coupon a day. She says that she also talked with the store associate prior to me checking out who said he also told me about using only 1 coupon (didn't say when). I said wow so why are you and staff having a conversation about me as I simply shopped what caused this level of concern? She explained she watched me as I shopped then had a Convo with other staff (profiling me).I expressed that I did not appreciate negative notations in the system about me nor the unwarranted secret conversation. Another customer comes up yelling at me telling me I should be ashamed of myself, the staff just work here, I did not belong there I should leave, calling me a Karen. I told the woman this has absolutely nothing to do with you and she should mind her business. She continued on and on wheeling negative comments and I told her I don't care this does not concern her. So miss new manager calls the POLICE over the coupon. I leave and tell her I will wait for the police in my car, the customer says "what are you trying to push up on me lady" "Are you trying to attack me". I said excuse me I'm leaving the building and waiting for police. So, at this point I have Staff attacking me...random customers attacking me and calling me names. While on the line the manger gives my racial profile, gives the make & model & license plate to my car asking police to come get me. Saying that I was attacking their customers and making them feel uncomfortable (because how dare you speak back & defend yourself) they are Superior to me I guess. I started recording because I was all alone an realized quickly that this had a huge racist undertone, so I needed proof. The manager then starts screaming that I was recording her and following her around to police. She locked me out of the store while I recorded, another race came to the door and she politely greeted him and let him in. I waited for a while and decided to contact corporate because this was beyond disrespectful, unprofessional, harassing, immoral, inhuman and need I say RACIST. I was humiliated and still in disbelief that this happened to me. I will NEVER shop here again after how this new manager (who should not manage anywhere) treated me. I was not valued at all as a customer. I have since took this matter up with corporate and look forward to speaking with the VP and Regional manager. All races should be respected & appreciated when you are giving them your hard-earned money. I believe people forget that it is loyal customers like me that provide the success that any store has an keeps the doors open. Calling the police with false claims is something I will never forget. Shame on you!

see my review of June 25, 2026…read more Carolyn B. P.S.: I want to follow up on the woodpecker. We are hopeful that he can be brought back home to East Texas when he's ready to be released. GUYS Please call us at 903/530-5390 about arranging for him to come back home. BTW, you should give the AI Robot called "Robin" some sensitivity training.

They took in our baby duck and gave us a great tour of the facilities, and we're so grateful our…read morebaby duckling is going to be able to be rehabbed and released into the wild.

SO grateful for this company... I am very particular what I feed my cats, especially for my…read morepurebred Chinchilla British Shorthair, Wendy. I have been feeding them a proper raw diet for years and it has cured weight problems, health issues, and shedding. I was making my own raw food for years and after getting a second cat, I just didn't have the time anymore... literally would take a whole day... Laurie's service helps SO much and gave me my day back. Her delivery is so helpful and she always communicates and is very organized. I love the Small Batch brand. I use the blends and add a few supplements to them. Laurie is also very knowledgeable and I like knowing that I'm helping a local woman owned business.

Laurie is super helpful and very knowledgeable about her products! She will help you find the right…read morefood and supplements for your pet.

This place is amazing and very well versed in birds. I came in for 2 budgies and came out…read moresatisfied. I'm glad I get to give the birds a new home. The customer service is amazing and all my questions for answered. Definitely recommend going to them. They also make their own food aswell and they got multiple toys for sale. 10/10 place to adopt a bird.

They do not have any parrots in store only parakets so no I would not shop there because their add…read moreplanet says parrots for sale and adoption I don't do any kind of business with liers

We purchased our Catalina Macaw (Maya) from Dallas Parrots. Fahad and Rana really were so hands on…read morewith every step. They taught us how to handfeed her. For 4 weeks, we would come up to the store before opening hours to handfeed her. Before we knew it, she was looking forward to our visits and blossoming into her little personality. They worked on socializing her and harness training her. This is not the time to be cheap. This is a lifelong companion. Handfeedings and socializing parrots is a lot of work. The sweet ladies at the store spend all day caring, training, and loving on all the parrots ( big and small). Maya is well adjusted to our family life , I'm not sure I would have had the confidence without Dallas Parrots. I still go there for toys and treats even though it's a 30 minute drive for me.

Excellent customer service. Very friendly staff. Professional and very helpful. I went in another…read moretime for wild bird seed and instead of trying to upsell me on something that wouldn't work just to get a sell, they pointed me in the right direction. Great staff and birds.

Having been to many bird shops in the past 12 years or so, I can honestly say that this little…read morehidden gem is a great place to visit! Whether you're looking to purchase a new feathered friend, or supplies for your current bird, Heather's has you covered. She has an excellent selection of reasonably priced bird toys, all different kinds of parrot food and treats, and she is never short on great advice. I highly recommend visiting this store for any of your birds needs!!

Love this business! I moved to Dallas a little over 2 years ago and I have had them watch my…read moreanimals ever since!! I travel a ton for work. Having someone to watch my pets who is reliable has made all the difference! They really care, communicate really well, and send fun photos.