We had so much fun here it was a puppy paradise all the toys treats and meds your dog could need…read moreand cloths. Prices were not as bad as others staff was super friendly and didn't ignore their customers. I will be back again there was something for everyone.

We adore this place! Kate and Donovan were so helpful to get our feeding and doggie inventory needs…read moremet, for our new big dog addition! The largest selection of all things canine in Dallas, along with a vast and superior quality line of goods, this is the place if you "love your dog." The wisdom, knowledge and kindness of the staff is impressive and most appreciated! We are new customers, but now are loyal and returning customers after such wonderful customer care and a truly worthwhile line of products offered. Favor your doggie, visit them and I promise you won't be disappointed! Thanks everyone at Lucky Dog Barkery for being in Dallas! Lucky us!

Yes I enjoy this place . I was able to find a relaxing CBD shampoo for my dog . He has severe…read moreallergies and this helped him . I do enjoy getting his treats here . Good treats and toys looks fun too . I'll try to come by soon for vitamins too .

So this store is for you if 1) you like to spend as much on…read morea bag of dog food as a Guatemalan family of six spends on groceries in a month 2) you believe your dog has the mental capacity to know it's birthday 3) you will buy said dog a cannolli on this day 4) you are gay and your dog is in on it

Relatively large pet store. Although it's on the pricier side, there were some good discounts and…read moredeals on some select items. The employee at the register was extremely nice and helpful! The store was organized and clean, and of course pet friendly

I appreciate the helpfulness. The products are good. I wish they kept the kitten Fancy Feast on a…read morelower shelf. I always have to ask for help.

Upper paw is truly the best pet shop in Dallas. So helpful and so nice. Support local businesses!!!!read more

Best dog food supplier I'll never switch up! Thanks for always having good prices. 10/10 outstandingread more

The customer service here is out of this world!! I have a new puppy and had so many questions…read more Cayce (hope I spelled that right) was the best! Very informative and knowledgeable about everything! Got me a coupon booklet and had information on pup training and shots etc. Will definitely return! 10/10 will recommend!

Extremely disappointed with grooming at Petco Lovers Lane (University Park)…read more I took my calm, well-behaved 9-year-old dog Ralph here because my usual Petco Cedar Hill was booked. Huge mistake. The salon was clearly overbooked, communication was terrible, and the grooming staff had attitudes anytime we asked for updates. What should've been a 4-hour groom took 6.5 hours with zero proactive communication. At pickup, I was suddenly charged a $30 handling fee with no real explanation--despite Ralph being calm and never having this fee at other locations. Ironically, my other dog Luna (who actually has anxiety) has been groomed here before with no handling fee. The groom itself was rushed and sloppy: shed release clearly wasn't done (hair still everywhere), teeth brushing wasn't done though it was included, and his Australian Shepherd coat was cut way too short, almost shaved, despite asking for a basic round trim. Important note: Their training department is excellent. My other dog Luna trains here, and Emma is absolutely the best--kind, patient, fun, and extremely talented. Luna has come a long way because of her. Unfortunately, the grooming experience was the complete opposite. After reading similar Google reviews, this seems to be a pattern. We will never return for grooming. If you care about your dog, go to Petco Cedar Hill instead--they are consistent, professional, and genuinely care.

Another great experience at another great Pet Supplies Plus! This weekend they are having 20%…read moreNeighborhood Appreciation Days, so my puppies and kitties are getting some extra treats today! My only complaint is that it took me three Pet Supply Plus stores today to get the items I wanted because by the time I shopped on the last day of the sale, the inventory was pretty picked over. I am always impressed with the service I get at Pet Supplies Plus and this store was not an exception to that. The staff was friendly and helpful and even asked about my pets and shared about their own. Great experience!

15/10 will recommend over Hollywould food or the barkery place such a great place and environment!…read moreTook care of our newest family member Ms MJ Lightning Foot! All out pets agree PSP is bestest yum place

I always have a positive experience here. The staff are so helpful and knowledgeable--they look for…read moreany opportunity to offer assistance. There's a huge variety products especially when it comes to food and treats. The self checkout is a plus. Free same day delivery too!!

My pup, luna, got groomed here this week and her groomers were wonderful! I was expecting her to…read morenot tolerate her grooming well but they even showed me video proof of how well she behaved! She looked very cute when I picked her up and seemed to have made some friends! Due to her being small, and I didn't want a full grooming (more of an outline trim and bath) so they only charged me $75. She was done in an hour and a half!

Amazing employees. Great deals. I reccomend you have the app on your phone so you can do the…read moreactivations and get even more deals online when you come in!

Honestly i'm very upset because the tags on the hamster case said it was a male and when i got…read morehome, a few days later figured out the hamster i got was a female. Overall my experience was not great and they didn't even have workers walking around to help. And i didn't want a female hamster but at the end of the day i'm still gonna care for her and love her but i overall don't recommend this petsmart the tags on the things aren't right and customer service was not good.

Small adoption/animal service organization. The animals appear to be well cared for however, my…read moreexperience as a visitor was negatively impacted right from the front door. A comment made by a front desk staff member towards me immediately made me uncomfortable and set the wrong tone, which ultimately threw off my entire visit. I was referred here by another organization and arrived with positive intentions, but that initial interaction affected my comfort level. I was in and out within 10 minutes. Customer service plays a major role in the adoption process when visitors feel comfortable with both the staff and the animals, adoptions are far more likely to move forward. I hope management takes a closer look at front desk interactions to ensure guests feel welcomed and supported.

YELPERS et al... *First - this is a NO-KILL NON-PROFIT…read moreexisting off of donations, volunteers *Second - some people you may encounter @ D&K City are better at caring for discarded animals than communicating with people. It takes all kind. Be patient, less critical. *Third - how much Volunteering or support for their cause, outside your PET-SHOPPING experience, do YOU do? Adoption fees are reasonable all things considered. ADOPTION EXPERIENCE * (2017) REX was 12, overweight & had socialization issues (probably mistreatment). Eventually he warmed up and I got his weight down. He had more costly issues than I planned but that was on me - not D&K City. *POP-UP PET-STORE VETS - BEWARE I have used 2 separate ones. Neither saved me a dime over CityVet, as advertised. Bait & switch, possibly incompetent. REX DIED a few weeks after a routine exam from VET-ON-WHEELS. The RoBo Call I received a few days after his checkup said: "You're pet recently visited one of our in-store clinics. Your pets bloodwork was unremarkable. Thank you for choosing the convince of..." I was baited by their "$79 special" that ended-up costing nearly $300 when they plus-sold me on bloodwork. I now doubt they even did the bloodwork. And, REX DIED a few weeks after the RoBo Call informing me he was fine. * (2020) BRIXIE is a beautiful Brindle Great Dane mix I adopted in May. She has a very pronounced personality different from any other dogs I've grownup with or have adopted in the last 25+ years. She is an affection hound and also part bloodhound squirrel killer. There are a lot of stupid slow squirrels that pass too close to her fence. She's also younger than the age D&K City disclosed. She's gained 20# of muscle. Sleeps-in late, only begrudgingly getting up for bfast earlier than 9. Took only a few days to potty train her without kenneling.

First of all, people on here tend to base their reviews on assumptions that the stores work with…read moredevastating puppy mills. Making those accusations without facts & bashing the business on it, only make those people look as bad & irrational as those ACTUALLY working mills.. Yeah. So my review is based on my actual experiences going in and physically working with Petland staff. And every time I visit Petland, I have an awesome experience. Eric and Dominique have made sure of that. Before I had my puppy, no matter how busy - staff was always ensuring that I was well taken care of. They were more than okay with letting me play with all the puppies I was possibly interested in until I found the right one. More than one staff member proved that they all hold a plethora of knowledge on the breeds AND where their stores even acquire the puppies from. After I got my puppy (not from Petland), Eric did a great job showing me around the store offering tools and toys I'd need for him! I ended up getting a crate starter pack. He gave me his full attention & helped me every step of the way. Very big on product knowledge too. Later, I needed a soft carrier for air travel & not only was Dominique helpful on the phone, but without even seeing me first, she knew I was the one she had spoken with & what I was looking for! She was considerate of the price range I was looking for and had me in and out so easy. Definitely a plus for Petland having her on their management staff. The animals are innocent and despite what they typically charge, Petland is doing their job in finding them all their forever homes. I'd say, if you need any kind of products or equipment for your best friend, this really is a great place to take advantage of that.

After my recent visit to Pet land I had to let everyone know…read more Why is this outdated model of a business still around? Do you see other pet places selling dogs? Many other pet puppy places conduct adoptions. No one knows the personality of a dog (just like a person). Why not adopt an adorable adult dog that you can know how it behaves and whether it is right for you household. I found my visit to this location making me think about ethical behavior associated with animals in our world. Please consider adoption. Many puppies and young adult dogs and cats are destroyed every year because of lack of adoptions Just saw this! Petland puppy mill puppies Petland is the only national pet store chain in the United States that still sells puppies. Petland is also the largest retailer of puppy mill dogs.