Be Careful this office is taking advantage of people they are there to take peoples money took my…read morechild they did the normal X-rays on teeth and brushing and fluoride the Basic right well my insurance is not active at the moment so I was ok to pay for this visit well they Never told me how much it was going to be I'm ok paying the right price but they surprise me my bill for that visit was $340 what a SCAMMMMMMM Shame on them taking advantage of people they are money hungry the girls excuse was new management new prices find a place that doesn't take advantage what's fair is fair and this is a scam

My daughter had three visits at My Kidz Dentist. At the first visit everyone was so friendly and…read moreaccommodating! The second visit the assistant was very impatient. This last visit was an absolute nightmare experience . The dentist Skaugrud literally yelled at my scared five year old and threatened her for being uncooperative!! I have no idea how or why he is a PEDIATRIC dentist. This is a five year old girl who is scared of dentist, already given a sedative by the nurse, and was terrified because they wanted her to lay on this board that would restrain her! How about having kindness, compassion, and patience? The dentist said we could force her to get the work done, and I would have to leave the room (red flags!!!) or come back for general anesthesia. We left and we are not coming back.

The girl who answered the phone on 6-16-26 at 11:30 clearly HATES HER JOB!! I was looking to…read moreschedule my kids and she just seem rushed to get me off the phone! Didn't really give me man options for availability, and ultimately pushed me into not scheduling. Sucks because this location is very close to me, and also suck that they have someone "scheduling" who doesn't really want to schedule. Maybe this is just not the job for her, because she was rude from the moment she answered the phone.

They did amazing work and had a fun, warm environment that was amazing for my kid. I could tell…read morethat the staff and doctors cared a lot and they have their patients' best interest at heart!

First time here, good so far we were assisted by Michelle. Doctor Sarjapur was very nice she…read moreintroduced herself and addressed my concerns.

I left that business crying because they refused to give my daughter a balloon they gave every…read moresingle other kid a balloon other than my child. My child asked me multiple times why she didn't get a balloon and everyone else did the employees there are extremely rude. definitely do not recommend this place. Their dentist sock and all the staff sucks if I could put zero I really would. I'm extremely disappointed in this company and the way that my family got treated go to any other dentist place and you will get treated better and it will be cheaper

I brought my 7-year-old child in for a scheduled dental treatment where nitrous oxide (laughing…read moregas) was planned to be used. Upon arrival, I was informed for the first time that parents are not allowed in the treatment room. This policy had not been communicated to me beforehand during scheduling or in any paperwork. As a parent, I expressed that I was uncomfortable with my 7-year-old undergoing treatment and sedation without my presence. I made it very clear that I was not questioning the dentist's professional ability and was simply advocating for my child's safety and comfort. Unfortunately, the dentist responded defensively and the conversation became unnecessarily confrontational. Rather than calmly explaining the policy or working toward a solution, there was significant pushback when I voiced a reasonable concern as a parent. Because I no longer felt comfortable proceeding under those circumstances, I made the decision to stop the appointment and leave before treatment began. My child will be receiving care at a different dental office. I understand that every practice may have its own policies, but transparency and respectful communication with parents are essential--especially when treating children. Policies regarding parental presence during pediatric treatment and sedation should be clearly communicated prior to the appointment so families can make informed decisions. I hope the practice reviews how these situations are handled moving forward. I would appreciate having someone from office management contact me to discuss this experience.

DONT COME HERE! BEWARE! My daughter got braces put on and I was to pay out of pocket for them on a…read moremonthly bases but then I got a secondary insurance so I told them to put a pause on my payments and we never made any appointments because we were waiting to see if the new insurance would cover them. Well they continued to charge me every month and then my new insurance started making $500 payments but they said I STILL had to make my payments until I was fulled paid off regardless if my insurance was covering it or not!! How does that make any sense !? Plus it was so absolutely impossible to get ahold of the ortho side for months ! So we haven't gone at all since the initial appointment and I've been charged for MONTHS now. Don't come here. Worst place ever!

I saw Hilgers was recommended several times in a Facebook group I'm in, so I reached out for my…read moredaughter's first dentist appointment. Overall we had a fantastic appointment and everyone was very polite and nice. Great service. I was pretty overstimulated when I walked in the office. I get that they're trying to create a fun atmosphere for kids while they wait. My daughter is 2 and does not watch screens and there were screens everywhere. I realize I'm the minority with this. The tree in the middle is nice so I was having her point out the different animals in the tree. I appreciate that we had a private room for her first appointment, as I noticed several chairs in an open space. As expected, my daughter cried and was not a fan of getting her teeth looked at. The assistant and doctor were very kind and patient with her and took the time to explain everything to us and answer our questions. My daughter was happy to get a new toy at the end.

Top notch pediatric dentistry folks! Dr. Cara was so kind and caring. I wish we had found this…read morepractice sooner!

First of all, the staff here are kind of "whatever" about being there. If you don't like your job,…read moredon't work there. My son was told by my dentist he needed a tooth capped. So, this place weighed him to give him something to drink so that he wouldn't feel anything. I was worried, but they assured me it was safe. When I got him back almost 40 minutes later, he was extremely out of it. They told me this was normal and he'd be fine in a few minutes. He whined and started crying when he came to. He couldn't walk or move properly for HOURS! You guys are lucky I was so scared and worried about taking care of him after or I would have sued your ass. Never go here. They have no idea what they're doing. Hurt my child and had to have the cap redone at Solomon Pediatric where he wasn't sick / immobile after.

On 04/22/2015 took my three year old son to my regular dentist, I found out he had a broken tooth…read moreafter the x-rays were taken, so he when ahead and gave me a referral to a kids dentist. So far so good, right? On the way back home a decided to call to the number provided to me for the referral, a lady answer she began to set the appointment up for me for the next day of 04/23/2015, as a patent I had a few concerns, since she set up the appointment at 7am. My concern was if I show up at that time, is the dentist going to be there on site? I don't want to be there waiting for an hour or so till the dentist arrived! Anybody who has kids knows that you can only entertain your kid anywhere from 5 to 20 min maximum to any appointment you take him or just to take care of any business you got during your day, after that hell breaks lost. As a parent I did not want to go through that and I wanted to make sure. The lady answer my question by saying they're up and running at 6am. So ok, right? Got there the next day 0645 hours, try to open the door the lady up in the front desk rush to get it open for me. No big deal we're in. I start feeling the normal paper work turn it in. My son and I were call, they took his weight another lady began asking why we were there for so I explain that two months ago he was running around the house and hit his mouth, and broke one of his front tooth. She went like "Oh it happens, When did this happen?" I said "I already told you". No answer. So we went to see the dentist, to see what were our options, I make my choice. Now she comes back we the insurance paper work. I had a few questions so she goes away and comes back later I told her I wasn't sure about the price but I will have that check. She just exploded on me by saying "We been having problems with you since you call yesterday the girl up front told me how rude you were on the phone" I said "Excuse me, are you retaliating because of yesterday, all I was doing was asking questions and making sure you guys won't have me waiting, that's all. "Oh no" she say, you even gave me attitude when I ask you when did your son's accident happen by saying I told you already"? I said "That's because I did told you". She took off by saying "I'm going to have someone else help you I can't put up with this". I said "you I'm the one who is not putting up with your attitude". I took my son and we start walking out. I thought for one moment the dentist will ask us to stay but that didn't happen. I will never go back to that place horrible customer service plus very rude people very unprofessional. Not worth it do not take your kids there.

If I can give this place a 0 stars I would. Place is beat down everything is dirty. Situation…read morehappened here I left due to all ready having bad day called ask to speak the manager was talking to the manager on the phone. Very unprofessional of her was laughing on the phone while I giving my explanation on things and she hung up the phone very rude!!

I wish the employees had name tags to point out specifically who. Experienced a really ill-mannered…read moreemployee from just the tone of responding (one of the girls that do the cleanings) Can't imagine the way she will respond to kids going in without their adults. Front office staff is nice though :)

Didn't have a great experience here they are nice but wanted very unnecessary procedures on my 3yr…read moreold mine you they got offended when I asked for other options since as a parent you know what's right for your child they didn't want to give me no other options wanted to do whatever they said so I went to get a 2nd option somewhere else with less procedures and it is right outcome for my son.

I don't have a problem with the care that my child has with the orthodontics. However, getting an…read moreappointment is very tough. The tech will say,"OK let's make a four week appointment. Then the front office says you can either go to another office that is a 45 minute drive, or The next available Time is eight weeks out. Very frustrating. Had I known this, I would have just gone to Dr. Kane's personal office instead of with this group.

always amazing with the kids super friendly staff looking for a dentist this is the placeread more

The front desk is great, they even have toys and digital toys to play with while waiting…read more Our nurse had a horrible bedside manor and was extremely rough, I had to stop her mid cleaning because she was forcefully pushing on my daughters jaw. Doctor Olga was much better and seemed very intelligent. I plan to follow up on this after our next appointment.

Just left from the dentist did amazing very humorous , caring, gentle, patient,and quick love the…read moreworkers here especially Jasmine and Story, never had issues coming in and out will always trust this place!

You can go look on the AZ State Board of Dental Examiners site and look up the license of one of…read morethe dentists here- Phillip Cooke- and see the board actions taken against him. Pretty shocking that a pediatric dentist would allow someone to practice who has multiple complaints- including giving too much medication- DOUBLE the medication. Findings of fact say he worked on teeth virgin teeth with no evidence of decay and some ended up needing root canals, he also left open margins on crowns, and patients had nerve damage. License No. D02700 Parents deserve to be aware of this information.