This is an update to a 5-star review I provided on Jan 26 after they responded to clear a pretty…read morestubborn clog somewhere below my kitchen sink. In the days that followed I also experienced an outage of my Navien tankless hot water system. I contacted them in the morning, they were at my home in the early afternoon to evaluate the problem. They worked with the technician from the company to get my problem resolved. The Navien company overnighted a part to them which was helpful since the system went down again the following night. Once again, they responded to my home within a very short time. Again, my system is working and I can't make enough positive comments about this local small business and their work ethic and commitment to excellence. Very lucky to have them in our community.

I would definitely recommend Luco Plumbing to everyone. They came out, informed us that they only…read moredo plumbing and heating (we had an HVAC issue) but opened the unit and checked everything out. Told us it seemed to be working well (we had changed the condensation pump) and it probably was a pump issue. They were here about 25 minutes but didn't charge us for their time. Not only did their professionalism impress us, but their kindness, courtesy and friendliness was outstanding! Took the time to explain the mechanics of the system and told us what to look for in the future. We would definitely recommend them to everyone and, if the need arises, we will be calling them back! Thank you Luis!!!!!

I've had two excellent experiences with Dave and his son. Home Depot subcontractors wanted $3200 to…read morereplace my hot water heater. Dave did it for $800 and was done within an hour. Then I recently needed PEX replaced in my shower and to have the shower head secured from inside the wall as there was nothing bracing it. Very reasonable prices and I'm happy with their work. These guys were all around great. If I have a bad experience with them in the furture I'll be sure to let everyone know. Highly recommend.

This is the WORST contractor I've ever dealt with! He charged much more than the original…read moreestimate, he was off-schedule each time he was supposed to show up, the bathroom sink he was installing leaked for days afterwards, and, MOST OF ALL - HE REFUSED TO COME BACK AND FIX HIS SHODDY WORK! He kept the money, and disregarded his unhappy customer. I would NEVER recommend him - Dave Chouinard - terrible plumber and business man!

I recently had Todd owner of Schuster plumbing and his long time plumber Gary; do an emergency…read moreresponse; on a major drain leaking into my cellar and they were great; a quick resolution and repair. Thanks, Todd.

These guys are the best. Todd and Gary are extremely prompt and helpful. I can't believe how…read morequickly they were able to come out for our most recent emergency. They are so reliable, easy to work with, and expert at what they do. We are so incredibly grateful for their help at very reasonable prices, especially for such speedy service!

I've used Powers for a while now, guessing 6 or 7 servicing of my generator. The servicing has…read morealways been good, as machine runs well. But their pricing has gone through the roof, I haven't checked others yet. But $499 for a less than 1 hr service, oil change and filter clean, (based on their schedule not a call out). I thought this was high and still do, I know it has continually gone up. But once I emailed them questioning the high rates, I got a very patronizing email in return. Would have given a 2.5 middle of the road, but lean towards the 3 rating available.

The folks at Powers were with me from the beginning of my complex project to its completion. There…read morewere problems. to be sure, but Powers did whatever it took in terms of research, diagnostics, and repairs to resolve the issues as they arose. Their people are intelligent, diligent, and fun to work with. Couldn't ask for a better partner.

I spoke to Jamie at the office and TJ came to my home for an estimate. As he was assessing my need…read morehe noticed my generator was not working. I received prompt service for a reasonable price and wonderful professionalism. Thank you.

I have a basement apartment that needed a lot of things reworked. A young man,his name is John,…read morecrawled in some pretty tight spaces to get the job done right. I have a lot more work to be done. I will definitely call Denisco Electric again.

We had water in our basement and trouble with the toilets so figured it was a clog. Called on a…read moreSaturday morning just before a major snow storm, so very anxious to get it fixed and not heard back from a couple phone calls to another number. So glad they were the ones to get back in touch! Kaiden was on it immediately, found the clog, took care of it and we were back in business in less than an hour. We could not recommend this business highly enough!

Had to have the pump in my basement bathroom pump-up tank replaced. While the job was eventually…read moredone, there were a number of problems. First, the tech misquoted the pricing (three times) on his way in - by several hundred dollars. I found this out being handed the bill on his way out the door - 'I made a mistake'. When taking the tank apart, broke most of the PVC connecting to the septic tank. It was all replaced, so I guess I got some of my money's worth, but they were unable, for some reason, to remove one of the tank cover bolts, so they just spun the cover around on that one bolt. We won't know until warm weather if they were successful in properly sealing everything back down. The entire area around the tank (my utility room) ended up literally soaked in septic tank water. The removed pump was deposited in the middle of the floor. (At one point, they wanted to walk a bucket of vaccumed up septic water through the house to dump it in my upstairs toilet.) There was no care taken to protect carpet in the process of removing any of the old (septic) materials out of the basement. There was no effort made to dry or disinfect the utility room at all. The second reason for the call was a clogged sink drain upstairs. We provided access to the cleanout downstairs. When the pipe was finally snaked, the resulting black clog coming out of the cleanout missed a waiting trashbag, and was deposited on the carpet, splattered in a living area. There was no protection used on the floor at all. The tech said, 'I sprayed cleaner on it, it will dry with no stain'. It took me personally two hours plus of cleanup work to remove the mess they left. I also spent another hour or so disinfecting the utility room. With their own photographs for evidence, I still had to make a number of calls to get the attention of their office manager, who finally agreed to a small refund to cover my time. This ended up as a bill of around $2000. Although the work was 'performed', apparently the concept of customer service has been abandoned in our current culture. I couldn't help feeling like they thought I should have had no complaints. I had a bunch, and frankly the $250 compensation off the final bill was still insulting. Overall, a horrific experience - I would not recommend this company to anyone, for anything, thanks.

Everything about my experience with J. Ellis was positive. From the nearly immediate response to…read moresend someone out. To the software-based application running on a tablet that let me understand in a very clear way what was to be done, and what it would cost. Then there was Casey, who was hard working, professional, careful to protect my floors, and an overall good problem solver. Just where exactly was the problem and what would it take to fix it? He handled the job from start to finish, and I was back to a fully functional system. I can't imagine a better experience dealing with a serious sudden plumbing problem, and would recommend them to anyone and everyone.

Thanks to Aaron and the folks at J. Ellis plumbing . Aaron came Monday and fixed our balmy shower…read more I almost forgot how great a hot shower feels. Thank you, thank you, thank you!

Had an issue with my HVAC. They were very responsive and were able to squeeze me in that week. They…read morewere very professional and communicated very well. Would use again!

Ferguson Plumbing and Heating has become my go-to whenever something goes sideways at home. From…read morethe first conversation to the moment the work was wrapped up, everything felt smooth, professional, and genuinely reliable. What impressed me most was the way they handled the whole process. They didn't just show up and start working -- they took the time to listen to what was going on, asked smart questions, and explained the real options. That level of clarity made it easy to decide what needed to be done without feeling overwhelmed or upsold. The technician arrived right on time and came prepared, which already set a positive tone. The repair itself was done efficiently, but not rushed. You could tell they weren't just patching the problem -- they were addressing it in a way that feels built to last. Every step was explained clearly, so I always knew exactly what was happening and why. What really stood out was how respectful and clean they were while working. They treated my home with care, cleaned up afterward, and checked to make sure I was satisfied before leaving. It's those little touches -- follow-up questions, checking on details, making sure everything was working perfectly -- that made the whole experience feel thoughtful rather than transactional. If you're looking for plumbing and heating service that's dependable, knowledgeable, and genuinely focused on doing the right thing, Ferguson Plumbing and Heating delivers. I'll definitely call them again when needed -- it's five-star service done with skill and integrity.