We recently woke up to a horrible stench in our home. We discovered that a creature managed to crawl into our downdraft cooktop outside exhaust vent. It was unable to escape, and died inside the ductwork. After calling several companies - none of which were willing to help us - we contacted Wildlife Removal Services. Eric came out the next morning and attempted to remove the "deceased". It turned out to be more difficult than anyone had predicted, but Eric didn't give up. He kept at it, came up with a new plan, called in a helper, and was able to extract what may have been a rat. We were very impressed that he persevered through a truly disgusting (and smelly) job. Thank you so much! read more