Autumn was absolutely amazing. She was knowledgeable and affable. I had many questions while trying…read moreto decide on my purchase and she was patient and went over every detail of the truck with me and every detail of finance and trading in my current car of which I was very apprehensive about replacing. I ultimately did purchase from this dealership solely based on my interaction with Autumn! I highly recommend this dealership and I will add that everyone I came in contact with here was very friendly and professional and the dealership itself was spotless and welcoming. If you are looking for a vehicle, make an appointment with Autumn! She is patient, kind and professional, you will be happy with your experience for sure.

Purchased a used car there around Easter and told them to finance it through my credit union. They…read moreran it through their bank of choice and the interest rate was over a point higher. Typical used car guy vibes.

Let me start this by saying how fantastic Rachel O'Connor was though out the entire purchasing…read moreprocess. We are in California and communicated to Newberg Ford that we were looking at an F550 Lariat cab/chassis that they had. These are a fairly rare find and we needed it "yesterday" she was able to not only have a service body on the truck and ready to roll within 2.5 weeks, but dealt with my "nit-picky-ness" for days on end. We only get a new service truck once every 10 years, so we wanted to make sure we were getting what we wanted/needed. all paperwork was overnight-ed with a return envelope and the whole transaction was extremely smooth. Her crew picked us up from the airport and drove us to the dealership to receive our new truck. Rachel was able to recommend a good hotel that just happened to be directly behind the dealership. Extremely happy with the service, the truck and every aspect of our purchase.

To the service technician Kyle who spent over ten minutes berating me when I went to pickup my car…read moreafter they took all day 7am-5:15pm to service the transmission fluid. the Amount of unprofessionalism you displayed while being incredibly rude to me. Treating me like I didn't know the condition of my tires, rating them a 0/32 and saying "next time it rains I shouldn't even drive". Again they literally just see a cute little innocent girl and they think they can scare you into more money if it was that big of a deal they would have called and should have called me during the day to tell me that. The only reason I went to Ford is because I had to or I wouldn't have and won't be going to Newberg Ford in the future. For everyone's information my tires aren't even worn through the first wear barn, I just had them aligned. Oh and my fiancee is a mechanic so....

I bought my 2013 Jetta with 80k miles and I've had it for almost 2 years & I couldn't be more…read morehappier! They have been so amazing to my family & I. Very helpful & honest people! So glad I chose this dealer. just bought a 2018 Jeep Compass and IM INLOVE

I recently bought a 2009 Mazda 6 from these guys. Great deal, great guys, and friendly atmosphere…read more The whole transaction was smooth from the start to the end. I will happily refer any of my family and friends to this car lot. If you're in the market of buying a cheap and reliable car, this is the place to go.

They had the vehicle I was looking for and we made a very clean and professional transaction. No…read moregames, no gimmicks. I would do business with them again.

Do NOT Buy from This Dealership…read more We were sold a "guaranteed" vehicle that broke down within 5 minutes of leaving the lot. We were told the car had been inspected by a Nissan mechanic and had major repairs done -- all lies. The paperwork said "as is," despite verbal promises and written claims that the car was fully guaranteed. When it started overheating immediately, we reached out and got no support -- just "take it to a mechanic." Multiple local shops wouldn't even touch it, saying it never should've been sold. The inspection we paid for revealed leaks, damage, and serious safety issues that should've been caught -- and weren't. This dealership knowingly put our family, including our autistic child, in an unsafe car and has ghosted us since. Zero accountability. Zero effort to make it right. Save yourself the headache -- avoid this place.

From my initial call the front desk were efficient in setting me up with quick & promising service…read more They set me up from the jump with Henry & the silver team to help me with a regular checkup. Over the years they helped me with a multitude of different situations beyond routine checkups. Henry, and his team exceed in what stellar service could be. Henry excels highly in communication. Even beyond his own work hours. Henry, silver team & Landmark Ford reach beyond a five star rating. Way to go landmark ford, Henry (SILVER TEAM)

I tried to make a deal on a F150 lightning but it didn't seem the person on the other end was very…read moreinterested in moving things forward. Over a day spent slowly texting back and forth, and we reached the negotiation point of "hey we're really far off but why don't you come in and see if you like the truck and we can maybe make something work". I started this clearly expressing interest in a very specific spec that I'd already test driven, but also was busy with work and hoped to arrive at some semblance of a deal before driving out to them. Ultimately, I didn't feel very important, despite wanting to take a slow selling, expensive truck off their hands at the end of the month. I ended up getting the truck at another dealership for just exactly what I wanted after some standard dealership sales back and forth. Given this experience, I'll likely not consider them again. Edit: Amanda you have my contact info and can text me.

Mike Hepner and his crew made repairing collision damage as painless as possible! From the…read moreestimate to completion, including dealing with insurance adjusters it it couldn't have gone better!

Above and beyond! We had some light body work done after a fender bender. Mike noticed some road…read morepaint on the side of the car while he had it and took care of it. He treated my car like it was his own. He didn't need to do that, and it's exactly the reason I'll forever take my cars to Mike and Carr Auto Body. Thank you!

This is my second time shopping for a car at Wilsonville Toyota and I can't say enough good things…read more We worked with Cody both times and it couldn't have been a better experience. We have 2 kids and little free time so Cody worked out everything over the phone and even delivered the car to us. We will definitely be coming back to Wilsonville and will always want to work with Cody. Great guy and a great place to buy from

Drove my vehicle WITHOUT MY PERMISSION, then parked it OUT ON THE STREET instead of back in front…read moreof the building where I had it. That was enough to lose my trust entirely, but they officially lost my business by offering me below value on my (possible) trade, then flatly stating "we don't negotiate" when I objected. Arrogant scumbags. For the rest of my life, I will tell everyone who will listen never to buy a car here. Edit: nice try with the damage control, Trinity; respectfully, you were not there and that is NOT how it went. No permission was asked, given, or implied to drive my vehicle. I don't know how you were raised, but where I come from, you ASK before you drive someone else's vehicle, and you park it where you found it, which, in this case, should at LEAST have been somewhere in the parking lot, not out on the curb. Happy to post a picture of exactly where your staff parked mine, and you're free to tell me which "building" you think it was parked in front of.

After a terrible experience with Cadillac of Portland, I was looking for a service department I…read morecould actually trust with my Cadillac Escalade. After doing some research, I decided to give Lum's GMC a try for my engine recall, and I am so glad I did. From the very beginning, my service advisor, Shaun, was absolutely outstanding. His communication was excellent, he kept me informed throughout the entire process, and I genuinely felt like my vehicle was in good hands. Customer service like his is hard to find, and he made a stressful situation much easier. I do want to mention that after the new engine was installed, my Escalade ended up stranded on the side of the road because a technician had accidentally forgotten to reconnect a clamp on a reservoir. While that was certainly frustrating, what truly impressed me was how Lum's handled the situation. I called and left a message, and their team immediately stepped up. They arranged to have my vehicle towed back to the shop on a Saturday, quickly diagnosed and corrected the issue, and then went above and beyond by personally delivering my vehicle back to me because of the inconvenience. Mistakes can happen anywhere, but a company's true character is shown by how they respond when something goes wrong. Lum's GMC handled it with professionalism, accountability, and genuine care. Because of Shaun and the way the entire team took ownership of the situation, I have complete confidence in bringing my Cadillac back for future service. I highly recommend Lum's GMC to anyone looking for a dealership that values its customers and stands behind its work. Thank you, Shaun, and the entire Lum's GMC team!

A couple of days I went to Lums to trade in my car. Lums jumped through several hoops to make the…read moretrade happen. Patrick and Johnny were amazing and Dylan did a remarkable job of detailing the car. Of all the car lots of been to over the years, Lums is the best!