Their word means nothing. Told them we wanted to purchase a Prius. Stated that we would buy the car…read moreat the out the door price. Had the car set up for purchase within 3 days. I was given the out the door contract and we had set up an appointment to purchase the vehicle. Today, I received notice that they had sold the vehicle. Asked the manager, Matt, for an explanation. He stated that the proposed contract we were given stated we needed to put down $5K and purchase within 1 business day. I did overlook that however here are the questions - What dealer does not actively ask for a deposit to hold a car? Why within 1 business day? NEVER AGAIN Back to Rudy Luther

These guys are nothing less than incredible! I'm so impressed and just have to share so people know…read morethey have an honest, trustworthy business available for their next used car purchase! The vehicles they have available are top-notch, high-quality and have been thoroughly inspected for any maintenance needs. We purchased a 2015 Toyota Highlander in March 2024. You would never know by its looks that it was not brand new, it's gorgeous! If they don't have something in stock that fits your needs, they will find what you're looking for. This is one place where YOU DO NOT HAVE TO FEAR THE "USED CAR SALESMAN"!

I always have amazing customer service at Suburban Chevrolet and will go out of my way to use this…read moredealer vs the one closer to my house in Bloomington. The team is very professional, informative, and provides me updates along the way. When I came to pick up my car I didn't realize that the service department was already closed, but the manager then helped me get my keys and get checked out. I appreciate not only their great service, but also their consistency. Each experience and interaction I've had at this specific dealership and service center has been excellent.

Came here for some help getting some new casing installed to replace my existing key fob that I had…read moreprogrammed here earlier this year. Austin went above and beyond to make this work for me, spending 20 minutes or so on a slow morning and even partnering with the parts guy to make it work. He could've given up but worked on it relentlessly until he got it to go. Five stars all around!

I requested an internal detailing of my 2025 Tacoma and it turned out amazing. Will definitely be…read moregoing back to these guys.

The exterior wash and wax were great, but the interior vacuuming felt a bit rushed. It's an okay…read moreservice for the price,but I expected a slightly better finish on the inside based on the high rratings.

You decide whether this is a company you want to do business with…read more The head salesman (Dave Gill) was showing me a vehicle I wad interested in and getting me pricing. During our convo, I caught him in a lie about it. When I questioned him, he told me I "misunderstood". I explained it was not a "misunderstanding", I was meant to here that. I said how trust was gone and I thought he was a shitty salesman and how he should be ashamed of himself. He became defensive and argumentative. It ended with him calling me a vulgar name and told me to leave and never come back The most unprofessional customer service I have ever experienced. The owner was no better.

DO NOT got to this place if you expect to be treated decent. The "special" finance guy who can work…read more"miracles" David Jones is a scammer. Of course he can get you into any car! He is a manipulator and literally puts you into the highest mileage car and then laughs as you drive away. I had the car for literally 2 hours when I realized I have no A/C, no heat, the windshield wiper reservoir had a hole in it so the entire gallon of fluid was on my garage floor. Heavy smell of antifreeze...THANK GOD he sold me the $2800 extended warranty right? My husband and I drove to the dealership to express our concerns and he confronts us in the parking lot, cussing us out telling us he is getting pissed off having to deal with it. What did he expect? Take my car in to get it fixed....pick it up, get home and we notice another issue. Finally get told that the timing chain is stretched and about to snap. Thousands of dollars to repair. Message David because he just told me days ago to come back and he would refund me my down payment. Told him I want my money back. He send me a nasty messages, deletes it and then blocks me. GREAT CUSTOMER SERVICE. So I reach out to the General Manage George McGuire. What a peach he was! Starts yelling at me yelling me it's my fault that I am having problems. He sold it to me "AS IS" with an extended warranty. Even went as far as to say "Now you have a broken car. If you're driving home today and it breaks into 10 pieces, now you have a 10 piece broken car". And this guy is the actual owner. Way to stand behind your cars and help people. I should have known. The reviews on David, George and Shakopee Chevrolet are horrible. If you have had a bad experience, send me a message. I would love to work with you! Do yourself a favor......go elsewhere! If you are a single mom or anyone who cannot afford a bunch of problems, stay clear of this dealership

Let me put it this way. I took the time to fly up from AZ and buy a car here and drive it back…read more Even though they are used rentals, for the most part, they have decent milage and in nice shape. I did a lot of comparison shopping with Enterprise, Craigslist and major dealers and couldn't beat the prices. Gus aka Dave, was a good guy to deal with.

Terrible. Set up an…read more"Appointment", week and a half in advance, to look at a few vehicles. Was told I would receive a call from the manager to confirm. After about three days of no call, I give them a call back. I am told they have ONE of the vehicles and are still working on getting the others. I let them know that it's fine, I was just calling to confirm my appointment. So five days later, I arrive, they tell me they do not have ANY of the vehicles i requested and that it was my fault for not confirming my appointment. Even though I have now called this company twice to confirm my appointment well in advance. Thanks for the waste of time.

Purchased a cargo van from dealer. Was given no information on submitting paperwork for title…read more Submitted title to wrong DMV, dealer refuses to apply for duplicate title which is the only way to get the vehicle registered. Paid 5500 for a van that can not be driven. Do not buy from this place. After they get your money, good luck with anything else.

From the owner: Combining decades of passion for great rides, we're keeping Burnsville on the road. Whether you're…read morelooking for a commercial truck or van that will work as hard as you do or a luxury sedan for driving the family around town, we're here to end your search, all within your budget. Our friendly, laid-back staff are committed to helping you find a car you'll love for years -- without any of the pressure. So whether you're buying, selling, or just looking, stop on by -- you're always a friend on our lot.

Huge waste of time. Car photos were taken in a way that hides certain damages. Sales associate…read morewould rather try to start an argument than sell a car.

they are the worst dealership ever. They cleared off the codes on my husband's truck and denied…read morethese actions. * I had two CERTIFIED DEALERS AND CLAIMS SHOW ME THE SAME REPORT OF CLEARED DTC.* Jake is the owner, and I have no clue how he is still a dealer and sleeps peacefully knowing he sells junk cars.

I called to see if I can get some muffler work done, I know it's a body shop but just thought I…read morewould ask, Scott was patient and went out of his way to put me in touch with a good exhaust guy. Would imagine your vehicle is in great hands with someone like this gentleman.

I scratched the side panel of my seven-year-old SUV. I completed estimates at some heavily…read moreadvertised body shops southwest of the Twin Cities. I was shocked to hear that 'major work' was needed, including repainting all side panels and removing and replacing the trim portions. Shops wanted two weeks or more to complete the repair. .. over the top for the damage I could see. I went to Scott's Auto Body for a third opinion after reading many good reviews online. Scott looked over the damage and was honest and straightforward with advice for repair. No upcharging. No unneeded work. I quickly received an estimate and a thorough explanation of the proposed job at a fair price. The job was completed in less than three days, and my SUV looks perfect. Thanks, Scott! everyone I've found the best auto body shop in the area.

Removed a previous review.... problem was resolved by Dan Schmitts…read more Also part of the problem was my failure to see the 2nd page of my invoice. Dan made me a happy camper and our problem has been solved!

I brought my 2015 Nissan Rogue to Eden Prairie Nissan on 07/24/2026 for diagnosis of an airbag…read morewarning light and paid $189 for their diagnostic service. The service department pulled diagnostic trouble code B0020-13, described as an intermittent open circuit on the driver's front side (curtain) airbag. Based solely on this scanner code, the technician recommended replacing the driver's side curtain airbag assembly and rechecking operation afterward. I paid $189 expecting a proper professional diagnosis -- not just a code readout. Reading a diagnostic trouble code from the controller is something I could have gotten for free at O'Reilly Auto Parts or any similar store that offers free code scans. Standard diagnostic procedure for an intermittent open-circuit code like this calls for actually inspecting the wiring harness and connector for corrosion, damage, or looseness, and measuring circuit resistance, before condemning the airbag component itself -- intermittent faults are commonly caused by wiring/connector issues rather than a failed part. Eden Prairie Nissan did not perform or document any of this wiring-level troubleshooting. They went directly from a free-tier code reading to recommending replacement of a safety-critical, expensive component approximately $2000 estimated, without doing the additional diagnostic work I paid $189 for. I'm concerned that I paid for a professional diagnostic and received nothing beyond what a free code scan would have shown, and that I was being asked to authorize an unnecessary and costly repair without proper verification.