Quick service & friendly. Good drinks…read more Nice seating with early 2000s music. Attentive service, too.

Good coffee, staff more concerned about ignoring the line…read more... I was a little shocked at the sign advising customers to not approach the counter until summoned. There were 5-6 people behind the counter, all loudly gossiping with each other, but only 2 seemed to be making a drink. As the line grew behind me, there was no attempt to help anyone. When it was finally my turn, the first eye contact was when the screen with tip choices was pivoted to me. Its a shame, as the brewed Columbian coffee I bought was good even though it was not fleshed brewed and sat in a pump thermos. I hope the owner understands how lucky they are that people seek out their business thats on a one way street...but if rude staff makes you feel ignored and like an outsider, Starbucks is much easier to find and be ignored at.

Tried this place for the first time yesterday. I'm also a newbie to tomato poe and was a bit…read moreskeptical. I was thinking it was just cold pizza with no cheese. How could that be good?? Boy was I wrong. This tomato poe was really good. The crust was exquisite and the sauce was just sweet enough. I can see why people in NY and PA love this stuff!

The food is good but $9.19 for a Bacon, Egg and Cheese on a plain bagel is insane. Won't be back…read more Not to mention the Menu price was $2 lower. Was told the menu written on the wall is outdated. I won't be coming back.

One of a kind. Whenever I visit my hometown, they consistently take over my breakfast and coffee…read moretime with their special offerings. The fresh ingredients, exceptional service, and warm atmosphere make it feel just like home. I must admit, they have usurped a favorite spot from my hometown, but if my people are opening a new place that meets our needs, I'm there without hesitation. I've developed an addiction to their garlic veggie omelet, which is packed with flavor and perfectly cooked, along with their garlic bagel or jalapeño cheese bagel, both of which are generously sized. The new location is larger than the original, allowing me to sit comfortably and enjoy my meal without feeling cramped. Their hospitality is truly unmatched, and the high quality of food and service keeps me coming back every time.

They really just put 2 burnt bagels in a bag and sent me on my way. I prefer bagel grove but…read morewillies was close by so I reluctantly stopped. So rude, long waits, and now burnt bagels.

We visit Utica a few times a year - was really happy to find Craylee's for breakfast. Never heard…read moreof or had the Giambotta before - it was incredible. What else do you need? Staff were very helpful and sweet. Will be back every time we visit!

This place is amazing ! We had breakfast and met Lance the owner, Incredible menu, it's all about…read morethe Giambotta !

Very friendly staff and clean inside. The donut selection is fun and if you're not local- the sour…read morecream donut is a must try. It's a chill casual local hangout and not fancy but just what you want for a relaxing morning. There's papers you can read and you're able to sit outside if you'd like. The owner is friendly and when he's there, he welcomes you. The egg wraps are simple yet delicious and there's options for tea and smoothies if coffee isn't your favorite. Just a standard coffee joint that is friendly and yummy.

Craving dessert after lunch, my husband and I decided to try Daylight Donuts after driving past it…read morecountless times. A huge donut fan, I generally like to try at least one yeast donut and one cake donut when discovering a new donut shop. I opted for the chocolate frosted donut (yeast) and sour cream donut (cake). Both were absolutely delicious. While certainly sweet, both didn't feel super heavy in the way that sometimes a heavily glazed and overly saccharine cakey donut can taste. I slightly preferred the sour cream donut, which I can now understand why is one of their bestsellers. Once I got to the car, I realized that the friendly lady at the shop had threw in an extra chocolate cake donut, either by accident or intentionally. It was delicious too. At $1.50 each, the donuts are exceedingly reasonably priced. There is a credit card fee.

Utica Bread purchased Hemstrought's Bakeries. This location sells items from a cheese company…read morealong with Hemstrought cookies and half moons along with Utica Bread and Pastries. Love this location as it is larger and is the main bakery and they tend to have more of a selection. However, I got there early this morning and was shocked to see lot crowded with lots of out of state cars. Realized it was the Boilermaker weekend which brings in a large number of people. Can't complain as I got the loaf of bread I came in for. Love their italian bread.

I placed an online order on March 23 for a special event and was charged immediately. Over the…read morefollowing weeks, I contacted the bakery multiple times and was repeatedly told the order had been made and shipped. Despite those assurances, I never received any shipping confirmation or tracking information--and the order never arrived. Because of this, we had to scramble at the last minute to replace the items for our event, which was both stressful and avoidable. The most concerning part of this experience was not just the failure to deliver, but the repeated claims that the order had shipped when it clearly had not, combined with a lack of ownership throughout the process. Multiple messages and calls went unanswered or unresolved, and no one proactively followed up. I also reached out directly to ownership and received no response. After nearly a month, a refund was finally issued--but only after continued persistence on my end. Polite interactions aside, the overall experience showed a serious breakdown in communication, accountability, and basic customer service. I would strongly encourage others to proceed with caution.

Utica would not be the same without the Tram. The staff is lovely and there are so many great…read moreevents from concerts to game nights, it was a core part of my time in Utica

What a great find. Off the beaten trail in more delightful ways than one! This 70s -80s themed…read moreeclectic little cafe not far from our hotel (The Doubletree/Hilton) in downtown Utica was a delight. From the delicious homemade soup to the great service, you can't go wrong. The homemade pasta and potato salads taste just like Mom used to make. I urge you to check out this locally owned gem. You will feel at home with the chill vibe.