I just had the absolute worst experience with a driver from Wilson Trucking Corporation. The gentleman refused to bring our package into our suite, leaving it at our front door. It was a large water cooler, which is awkward in size and not ultralight. When I asked him to bring it in -- he flat out refused. It was on a small palate that could fit through the door. The driver then proceeded to tell me that it was attached to the palate and that he would not cut the metal banding. I COULD NOT believe this guy's attitude. He told me that we was not responsible for basically doing anything but setting it down in front of the door and getting my signature. I asked him to take the palate and he refused to do that as well. As soon as WE cut off the metal bank and pulled in off, he hightailed it to the elevator. Worst delivery service EVER! If I had an employee that lacked basic customer service skills, I would fire that person on the spot! It' is clear by the other reviews that they are not concerned about the consumer or their reputation. read more

I scheduled a freight shipment through freightquote.com and Wilson Trucking was the sub-sub contractor on the pickup. Here's what happened: -I called freightquote.com around 11 am on the 18th to see if Clear Lane Freight Systems could pick up early. -I didn't receive a response, so around 3:30 pm I called Clear Lane to check in. They told me that the subcontractor they had hired, Wilson Trucking, could not support the pickup today or any day. -I panicked and called freightquote.com to figure out how to fix it. They suggested that I figure out how to get the shipment to the terminal myself and said they would refund the cost. -Completely unprepared, and without the assistance of a company who had the exact tool I needed, (Wilson and their liftgate truck which I had paid for) I hired a flatbed tow truck to drag the pallet up and deliver it to Wilson's terminal. -I asked Wilson what kind of truck with a lift gate they had, and they said they had several, most of which were out of state, and only one of which was available to cover all of Baltimore/Washington. The guy at the dock basically said it was booked solid running all over the area. This leads me to believe that Wilson is over booked. They had scheduled and subsequently canceled a pickup they didn't want to do. Then they didn't tell anyone about it. I wound up on the receiving end of their failure. This pickup was completely possible. I say this from my actual experience as a truck driver and mover. Any truck, including a tractor-trailer with a lift gate could have done it. I know it from the fact that I was able to get it done at 6pm on Good Friday in an unfamiliar city with no notice. However, I paid a company to do it, and they completely failed. read more

Buyer Beware. They accepted the freight delivery through freight quote.com with specifics that the fridge needed to be delivered inside the home. From the company we purchased the fridge, we had free shipping to our driveway but it was too difficult to coordinate times so decided to hire a different freight company. Unfortunately, it was Wilson Trucking. Our fridge sat for weeks in a warehouse in Mississippi because some moron tagged it wrong. We were still waiting with no word and in their system it was listed as delivered. Once it was found and on its way, we were informed that they couldn't bring it inside and only to the driveway. WTH. Bringing it inside was the only reason they were hired and then they reneged on what they said they would do. The delay of sending it to the wrong state caused us to not have a complete kitchen over the holidays. Livid. And on top of paying them to ship, we also had to hire a moving company to move the fridge inside. We followed up with both Wilson and freightquote (who isn't really at fault) and Wilson was not willing to accept the blame for their multiple errors. Don't waste your time, they will cause you stress and extra expenses. read more

We are a RV sevice and repair center that have shipments delivered every week. We have no trouble with any other company but Wilson Trucking. We have had most deliveries damaged from them. We are now in the process of filing a claim and they are only wanting to pay 33% of our claim. They are saying no obvious damage but the tube was torn. The truck driver did not give us time to check it out. We were given a phone number on our ticket and told to call if there was a problem. Now our distrubutor will not do any thing about it they said it was the trucking company. And that is true. However this is by far not the first time we have had damaged products be delivered by Wilson Trucking. Would never tell any one to us Wilson Trucking. We are asking our distributors to use a differant company. read more

Horrible. Cannot track shipment through website, told "oh well" when I called. They blamed the bad weather on the shipment delay, to bad my shipment was coming from a place with NO BAD WEATHER! Must have been their excuse for the day. Could not tell me when it was going to be delivered. Would never use them again. Have used at least five other companies in the past and none were like this. read more

I ordered some flooring from a great company, who unfortunately hired a national transport company, who sub-contracted Wilson Trucking for the local delivery. The first delivery attempt, the driver never showed. We scheduled a second delivery attempt, for which it was another no-show. Called to see where my shipment was, and I was told they misplaced it in the docking area somewhere and couldn't find my order. A week later, I get a package dropped off at my location. Of course, it is not my order, but some else's from a totally different company. Although I was available all day, the driver did not ring the front bell, but just left the huge, heavy box in my drive with the shipping slip on the ground. Now, I am waiting for Wilson Trucking to pick up the wrong shipment, and am still waiting for my order. read more

Worst company I have ever used to ship anything. They damaged an engine I bought and I lost about 5,000 dollars they have refused to pay a dime. Don't ship from here it is bad. We have to take them to court because they refuse to refund us something they broke they should have been more cautious. This company is irresponsible don't ship with this company at all. read more

Severely disrespectful to customers, ignored us completely when we called to track the order they lost and damaged. Never offered an apology or full refund for shipping fee. Customer service is non-existant - the owner is rude, the secretary was rude. Very hateful people. Sad how this day in age people still treat customers so horribly. Buyers BEWARE of this company. They will lose your order and not care. read more

They are ok if you don't need someone who delivers when they say they are going to or picks up when they say they are going to or has a remotely accurate tracking system or answers the phone.. read more

RUDE ASSHOLES . i receive delivers from wilson trucking on a regular basis. A company i order from uses them for all of their freight. the last 3 times i received deliverys the drivers gave me attitude about unloading on the lift gate(wtf- i am paying extra for it) and tell me how bad their day is going. one driver was so rude i called the atlanta terminal and complained. the lady on the phone was just as rude as the driver. i don't know if all of the managers are assholes and thats why the drivers are assholes, but this is a terrible company. it reminds of dealing with the IRS. Rude people with strong job security that give you a hard time because they know they won't be fired. read more

Purchased a 900 pound full bedroom set that was located in Georgia and to be shipped to Florida. Wilson Trucking was brokered through G-Force shipping for this delivery. Purchase was made on the 6th of May and according to the only Wilson Trucking employee that appeared to care, it sat on the loading dock starting the 8th of May. On the day I was told to expect delivery, I never received a call so I contacted them directly. One female rep. informed me that the shipment was lost and she would get back after researching. I have yet to hear from her 4 days later. I recontacted G-Force shipping who said it was not lost, but had never made it on the intended truck (which was a lie). I recontacted Wilson Trucking and it turns out that the order had been incorrectly placed on a truck and was in Richmond Va. However, it was being returned back to Atlanta and then to Florida. Thus far, I am out 1 full days work because G-Force incorrectly guaranteed me a delivery date. I will be out another day of work to finally accept delivery it it ever makes it and hopefully it's intact. Time will tell what 6 days of being moved from truck to truck half way up and back the country will do to the boxes. Not once did they offer any retribution for the inconvenience, hassle or extra money I'm out on for the 2 full days work. Judging from the prior reviews it's not new news. If you have the option I would suggest to NOT use them. I will definitely confirm companies prior to purchasing anything to be shipped by truck because the overall customer service from Wilson Trucking and G-Force Shipping was substandard and the promised to keep me in the loop for the search were left as empty promises. Apparently a bill of lading gets pencil whipped more often that I assumed. Established since 1926, surprised there are only 5 reviews, but not surprised they're all negative. read more