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    Win Retina - Cerritos

    5.0 (2 reviews)
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    Updated 2 months ago

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    2 months ago

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    3 years ago

    The front desk people are very nice, the appointment center very helpful and the doctor and assistants are very diligent, great time

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    La Palma Eye Care Center - Ruby and her Grandkids.

    La Palma Eye Care Center

    4.7(101 reviews)
    3.0 mi

    Dr Hartstein is an excellent ophthalmologist. I have worked in medical field for 40 years and I…read moreknow when I come across someone who is thorough and takes time with their patient. Highly recommend.

    Dr. Hartstein is a good doctor. Last year, I visited him because my eyelids were swollen, and he…read morehelped improve my condition. He is very professional. However, I have consistently had issues with the administration. During a follow-up visit for my eyelid problem, the second appointment two weeks after the first visit, I was told I didn't have to pay anything. But after I got home, they called me and said they had made a mistake and that I needed to come back and pay. I paid online eventually. Last month, I received a message from his office inviting me for a 'routine eye appt'. I decided to go, planning to use my annual eye exam benefit through my vision insurance because my experience with Dr. Hartstein is good, and the office has a lot of options for glasses. When I arrived, I told them I wanted an annual eye exam. After the exam, they charged me $145, even though I had said the annual exam should be covered with my VSP benefit. They didn't budge. I paid, confused, and then asked if I could use my insurance to purchase sunglasses. They refused and said the doctor hadn't given me a prescription. I became very confused, as this had never happened before. After I got home, I discussed it with my husband and called them back to ask for the billing code. They told me it was for an 'office visit'. They didn't use my VSP insurance because they considered a 'routine eye appt' to be a follow-up related to my eyelid issue from last year, not an 'annual eye exam' as a vision exam. But NO ONE told me that both in the waiting room and during the exam. No one told me that I would be charged with other insurance, not VSP, before they started the exam. So yes, I've had two confusing experiences dealing with the administration. I won't be returning. That said, the doctor himself is good. Just be careful when visiting. Make sure you clearly confirm administrative details and your insurance coverage beforehand.

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    Cerritos Eye Medical Center - Front Desk.

    Cerritos Eye Medical Center

    4.3(3 reviews)
    1.0 mi

    On the car ride to her post surgery exam, I suddenly realized that my mother was a PIRATE. With one…read moreblack patch over her left eye, she could have been an extra for the Pirates of the Caribbean: Dead Men Tell No Tales. Shiver me timbers... Yesterday, she had cataract surgery performed by Dr. Tae S. Kim at Cerritos Eye Medical Center. For an older woman, it has to be traumatic. But, it had to be done since she was losing vision and that alone could be very daunting. However, she confessed that the experience wasn't that bad, thanks to Dr. Kim. That's what I realized as well, having seen patients waiting for this professional, as their turn came about. I guess, eye surgery is somewhat common as a person gets older. The staff is very kind and patient, as I see one of the assistants provide detailed instructions to my mother on the medication that she has to endure for the next month or so. As I watch another receptionist answer the phone, I can tell that they're very calm and knowledgeable in the process. A couple years back, I had an eye infection and I remember Dr. Kim's kindness and thorough explanation of the eye drops and care that was needed for me to heal. I know many of us complain about the lack of thoroughness when it comes to professionals these days. A lot of them are about making that quick buck and to a certain extent, I can't blame them. It's still a business right? However, whenever I see a medical staff showing generosity in the time spent with you and the paperwork process, I get a good feeling knowing that they're probably doing the same with others. My lone issue has to be the form of payment needed for the services at Cerritos Eye Medical Center. Cash and check only? For those who don't have the money now, how does one get treatment? I know medical insurance and Medi-Cal are accepted here, but in this day and age - NO CREDIT CARDS? I'm kinda dumbfounded. Anyways, I would come back to see Dr. Kim again, since this place seems somewhat hidden to the general population. I see old people (aka seniors citizens only). Could be the hidden gem of eye care. Since, it's right next to my primary care physician - Dr. Pak @ First Medical Center, it's a no brainer for me.

    Dr. Kim performed an excellent cataract surgery on my eye. He is kind, extremely proficient and has…read moreexcellent follow through. Also his team took great care of the details. I recommend Dr. Kim highly for your ophthalmic needs. Very highly indeed.

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    Win Retina - Cerritos - retinaspecialists - Updated June 2026

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