I was really excited to use this company to replace my windshield. Specially after reading all the great reviews on Google. Unfortunately, it was a let down. The work was completed, the windshield is in and so far no "obvious" issues with the windshield itself. However, my experience was pretty bad. In the begining everything looked good. I was quoted $332.10 online (excluding tax). Then when I went to approve the quote and schedule the work they showed tax and it came to a total of $367.80. I thought, ok cool, I'll round it up to $380 and leave it at that. I set up the appointment and chose the Cash option, because it clearly says you can pay your tech once the work is completed. I thought, "perfect". I went to the bank to withdraw the $380. Walter called the morning of to see if he could go earlier. Unfortunately I was still at work and we kept the afternoon appointment. Then, everything went wrong as soon as he arrived. Walter was pretty nice and friendly, however, he told me the price was going to be $401 and some change and that I had to pay upfront because that's how they usually do it. I told him it wasn't was I was quoted and that I specifically chose the Cash option because it says I don't have to pay until the work is completed. He responded that that's a special program, but that normally all customers are charged upon tech arrival. Thats when the big runaround and waiting started. He called some guy but couldn't hear him, even though he and I had just spoken on the phone minutes before. Then he called the office and spoke to a lady on the other end. He was also having a hard time hearing her so he put her on speaker. She then said that the price I was quoted did not include tax. I showed Walter the email I received showing the tax breakdown. Then she changed her story to say that the particular glass that was provided cost more and they had to up the price. To which I responded that the customer should be notified prior to the appointment of a price change for approval. Walter asked if I received any communication regarding the price change, which of course I did not. She said she would speak with a manager. Then Walter asked her about payment. She said a similar thing as Walter, that you can either select the CC option or Payments option but that you would have to pay a deposit before making installments. I showed Walter where it clearly says on the site "Please provide the exact amount in cash to your technician(s) once your installation is complete". So then the waiting began. We sat in the back bumper of his van on hold for 30+ minutes until finally she came back on. She gave me a "discounted" rate and lowered the price to $379.17. At this point I just wanted to have my windshield replaced so I agreed because $380 was what I was going to give the guy anyway. So then Walter asks again about payment. She reluctantly said, "Yeah, that's ok Walter. Collect payment once the job is completed". An hour and a half later my windshield was replaced. Walter showed me a couple of sections where paint was chipped from a previous windshield replacement. While I've never replaced the windshield myself, when I bought my car in 2016 one of the moldings was coming lose so I caulked it back into place. So I didn't haggle him because of it as I'm sure it was replaced prior to me owning the car. Plus it's pretty unoticable because it's right next to the new molding. In the end, I was left with a sour feeling about the wait time, about the run around, the price change, the false explanations, about the whole experience overall. I know the ordeal wasn't Walter's fault in particular, and he actually was really nice. However my experience with the company was unsatisfactory. Of course this was just my experience. I had read one review on Yelp where the client was quoted one price, then charged another. Unfortunately for them, they had chosen the CC option and were charged upon arrival. I was hoping this wouldnt be my case, but alas it was. Luckily for me, I chose the Cash option and didn't pay until the work was completed. read more

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The service went extremely well! However Whoever does the dispatch was so uninformed I almost thought it was NOT A LEGIT COMPANY. I was told I couldn't get a receipt even tho I prepaid until after the service was complete. I called the next day and that dispatch told me that incorrect I can send you your receipt They had no clue where in Ga they would be coming from exactly. It seemed soooooo sketchy !!!!!!! But it's legit read more

The pricing was decent and the install was good. The installers were friendly and did the work well and quickly. I knocked off stars bc I was charged twice and communication was lacking. (I got a refund but it took me calling to report it and I was down the money for days.) Despite the policy they have for customers changing appointments or cancelling (which will incur a fee), due to vehicle issues, my install was late and was communicated after me texting and emailing to ask what was going on with the delay. read more

They did provide good service, but what pissed me off was that they sent me a quote for windshield replacement for 350. Then billed the insurance company nearly 800. That is so wrong on every level. And people complain why insurance costs are so high. I sent an ema to them to discuss this matter and they never replied to the email. I probably would not use them again at recommend them . read more

The service was great and quick. The guy was on time and very detailed oriented. The price was $200 less than the competitors. I highly recommend Windshield HUB for the Signal Hill/Long Beach area. read more

Save yourself a headache (or two) and choose another company, even if you have to wait a little longer for service. The service and professionalism are terrible! read more

Amazing!! My back window of my Toyota 4 runner completely shattered. I booked my appointment for between 3 and 6 pm at my house. He showed up at 3:30 and was done a little after 4:00. So convenient and fast. The person who booked the appointment and the installer were both so helpful and friendly. Will definitely recommend to others and use them again in the future. read more

I cracked the lower passenger side of the windshield of my 2019 Honda Fit on a Sunday, googled for cost, and an ad for WindshieldHUB popped up. They offered bargain pricing, $200 less than competitors for the windshield itself but the total price did not appear so I called their toll-free number. Even though my model was an LX (bottom of the line) the rep said that it needed sensors which is why it cost more--the total was $537.02. I asked to make sure that the rear-view mirror would be replaced from the old to the new windshield and the rep said they would only replace the windshield. When I said "That doesn't help me," she hung up. The next day I called an auto body shop I'd used before to see if he did windshields. He told me to "Call Tony" gave me a number. Tony turned out to be Blues Auto Glass. He told me the windshield did not have sensors, gave me a quote of $250, installed a Honda Factory Windshield in 30 minute in my backyard and of course transferred the rear-view mirror. So much for bargain pricing and first rate service from WindshieldHUB. read more

They told me they would be at my house between 12 and 3 PM... I set aside my whole day for this, last minute they tell me they can't make the appointment. They had zero attempt to make things right. Do not recommend. read more

Their representative confirmed 2 times that their glass would fit my car. She even lied, saying that they confirmed with the dealership. Once the technician arrived, he said the glas doesn't fit my car. I called and asked to talk to a manager, she ignored my messy, unprofessional and careless service. Don't waste your money. read more

I called for service to replace glass since they state they're 24/7... and they're not. They are NOT open Sunday, even though they say they are and Yelp states they are. The guy who answered the phone stated, "We are open 24/7 for customer service, but don't do any work on a Sunday." Wrong information on Yelp. What a waste of time. read more

Gave them all my car information along with vin number so I could get a quote. They quoted 559 so I scheduled the appointment. Then I get a text saying because my windshield has sensors it would need to be calibrated at an additional cost of 456 for a total of 1015. I asked why I was not given the correct price since they had all the information and was told they don't look up the windshield until after it is booked. Very unprofessional. I canceled my appointment read more

Life saver, Thank you so much for coming to fix my car! Such a heavy rainy day but they still fixed it for you. I'm so impressed. read more

WindshieldHUB - My new windowwww - Auto Glass Services Near Me - Los Angeles, California

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They did in the end sort my windshield. Honestly the staff were all quite professional and courteous, it makes me wonder if it is a purchasing/upper management quality control issue. read more

I could not be happier with the service I just received from WindshieldHub. It was easy to make an appointment online, it was a next day appointment, the technicians arrived on time, installed the windshield in a professional manner, the technicians were friendly and courteous, and left me with a sparkling clear clean windshield. And the cost was very reasonable for the service provided. I highly recommend WindshieldHub! Don't even consider Safelite. I did and the price comparison was an eye opener. The white dots in the photo are reflections of the sun on the rear view mirror. read more

WindshieldHUB - Auto Glass Services Near Me - Los Angeles, California

I called, asked good questions about quality and install service. And best price from 4 other auto glass company. They came out the same day. Installer knew his business. Installed under an hour. Clean install. Windshield for me. Better glass as far I see as to another aftermarket windshield. I got a big Tahoe. We'll im happy. Money well spent. read more

Original appointment was scheduled at place of work. Their system went down, so they called to reschedule to perform service at home over the weekend. The tech came in to repair a small crack, the size of a nickel. He drilled a small hole and kept pumping the repair liquid. As he was doing that, the crack expanded to a longer one. The crack kept extending quickly but the tech didn't stop - kept pumping and asked if he should keep going, telling me that if he does so, the crack will extend fully to the edge of the windshield. Seriously?!! He stopped when I said 'stop', obviously. Over the next day, the crack was fully 2 feet long and I had to get the windshield replaced. Called the company, they wouldn't entertain a refund. They said the risk is inherent in the repair. They offered to apply to cost towards replacement, but their cost was higher than competitor or even the dealer. Makes you think they do this on purpose. What a rip-off! Stay away from this company. read more

Sam and his partner were absolutely amazing!! They fixed my Kias Windshield in 30min. 10/10

The process of booking online was a breeze until it came time to pay. It turns out that if you are paying for the windshield, but not the person actually receiving the shield you must provide proof via an ID and the credit card that you used. The company said that they tried contacting me although I show no missed calls, and at the end of the appointment window called and tried to set it up a day later which in my opinion is not acceptable. I found a closer local company that I am using and couldn't be happier, so no I do not recommend this company at all. read more

Fully recommend them!! Jesus was our technician, he came to our home and was in & out in like 25 minutes! Fare price & easy. Less stressful than dealing with my insurance & cheaper for sure! read more

WindshieldHUB - Auto Glass Services Near Me - Los Angeles, California

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I was stressed because Geico uses Safelite as their main partner for broken car windows but it was a 10 day wait time and $550! I couldn't wait so I search for other options and found Windshield Hub. They quoted me $350 could come in less than 3hrs! For my schedule I had to have them out the next day. I was very skeptical someone could come so quickly but they showed up and did a great job! Life savers! read more

Last night, my car was broken into, and my husband discovered the damage this morning. The back rear door window was shattered, and I needed it replaced ASAP. Not knowing where to start, I found this place Windshield Hub through a Google search. They provided an online quote that was actually cheaper than other options I checked out. Communication was smooth and efficient via text, making the whole process seamless. I scheduled a same-day appointment for 3 pm, and they even texted to see if they could come earlier. I was like, "Uhh, yes please!!" When you schedule your appointment they ask you how you want to pay and they let me pre-enter my card information so the technician could run it automatically when he got here. I couldn't be happier with the experience. My technician, Jerry, was super fast and friendly. Thanks for turning my crappy morning into a positive experience! read more

I am super impressed with the service I got. They were so nice and helpful every step of the way. They were also the only company that could come fix my glass with less than a 24 hour notice. They came to my apartment complex and fixed my back windshield in less than an hour. It was amaze balls. They cleaned everything up too. My window was in about a million pieces and all over the place. I went from sobbing when the accident happened to be ecstatic about how easy it was to get repaired. High recommend if you're in Huntington Beach. read more

WindshieldHUB - After - Auto Glass Services Near Me - Los Angeles, California

If you are looking to have your windshield repaired or replaced, WindshieldHUB is by far the very best place to take your business. I originally was going to go through Safelite, but they could not schedule a technician for service until 3 days later. WindshieldHUB was able to send a technician out the same day, and the process was very easy and fast. Their technicians were very polite, informative about any questions I had, and the whole process was done under a half an hour. In addition to their exemplary technical service, their customer service also went above and beyond to work with me and make me whole. In good faith, they credited some of my payment back to me after my insurance claim fell through and I had to pay out of pocket. They did not have to do this since I had already paid, but I believe it is a testament of the type of character their business represents, and clearly demonstrates their level of value towards their customers. A+ recommendation all the way around. read more

Joes replace my prius passenger rear broken glass in 30 minutes and take him about 5 hours from time I call to complete mobil service. $175 charge. I highly recommended. read more

Walked to my car with my 2 kids to go to work and babysitter and saw my window had been broken! I live in an area where we know not to leave anything in the car so nothing for the thief and an extra expense for me! Windshield HUB made this an easy, fast and cheap problem to solve! 10/10 RECOMMEND! Thank you Jesus for servicing in Long Beach CA on this RAINY Wednesday morning! My children and I are grateful. read more

Welp, just my luck. I scheduled a repair today was slotted 9am-12pm (I knew they wouldn't get to me until the last minute - 12pm) the tech pulls up and grabs the cardboard piece out of his trunk (looking uncertain), and of course, they have the wrong piece. They had the drivers side when I requested the passenger side and sent pictures. (I guess the tech just took what was given to them and did double check the piece inside before driving away from the warehouse). He gave off the impression he was annoyed and frustrated and expressed that it took him 45min to go to the warehouse and 45min to get to me. I immediately called dispatch and turns out there were no other techs available near any warehouses nor me who can help me. So, I'm still without a window. I just don't understand why the tech didn't check the window piece given to make sure it matched the inventory stickers on its packaging. I'm frustrated. read more

The tech showed up 2 hours late. They filed the window and broke the door in the process. Company is trash.

Very efficient timely clean and very pleasant - price was a nice surprise from other company quotes - I could not hope for more