I decided to get vision benefits this year with my employer and needed to use it before the year…read morewas up. So I finally went online to find a place I could get an eye exam which led me to Rothbloom Eye Care. I saw that they had availability when I was free and I could easily book my appointment online. After about a 15 minute ride, I pulled into their parking lot which had plenty of available spacing even though it still appeared that they had a lot of customers inside. Once inside, I checked in and was called within a few minutes after my arrival. After that, the proceeds was very efficient. The eye exam ran like a well oiled machine! I'm glad I found this eye care facility and will be back next year for my annual exam.

i cannot recommend this practice enough! I see Dr. Gilliam for my annual exams. Mid year I…read moreexperienced an acute incident and left a message after hours. The front desk too ownership of the issue and got me scheduled immediately. I even got a call from Dr. Gilliam after hours to see how I was feeling post visit. I hope you never have an eye emergency but if you do call Rothbloom/Dr. Gilliam.

Dr. Cohen is definitely the best to fit you with contacts! His entire staff is welcoming and warm…read moreand supportive. I forgot to take my contacts with me for a dance competition in Atlanta and I thought I would have to drop out because I don't dance well in glasses!! I called Optique to see if they could help and they gave me samples in my prescription to last the weekend. Optique is amazing!!! My sister picked them up on her way to watch me compete and I was so relieved.

From Mallory at the front desk and Jordan the medical tech the process was seamless. Mallory is…read morethe perfect person to sit at the reception desk. She is kind, personable, and she has worked there for a long time she knows everything. Jordan is the perfect person for her job, she is so conscientious, pleasant and so very personable. And Dr. Shah is so friendly, intelligent, and personable. He explained everything so clearly. I highly recomment Optique. And they don't dilate your eyes!

The doctors on staff are thorough, knowledgeable, and wonderful working with children. The…read moreadministration staff is disorganized at best. I ultimately do not recommend this practice because of this. My children have been patients of this office for about 18 months now. I had a very difficult time attempting to schedule my oldest daughter's first appointment. My husband and I are both myopic, and we were seeking vision care for her due to extreme motion sickness. I was originally told she would need a referral from her pediatrician, contrary to what is advertised on the company website (appointments available starting at 6 months old, no mention of need for referral). I had to speak to three different assistants before someone would actually schedule us for a pediatric eye exam, with one even saying that she "didn't need it". I had to bring up that it is unlawful for an office administrator to give medical advice and deem my daughter's eye exam unnecessary in order for me to be taken seriously. I should have seen the writing on the wall then. Today, my middle daughter had an appointment scheduled for 9:30AM, but woke up at 7:30AM with a fever and rash congruent with Hand, Foot, & Mouth Disease. After consulting with her pediatrician, I called the practice three times beginning at 8:00AM. I attempted to leave three voicemails, but the answering service hung up on me all three times. I also left two text messages to the practice, which is another standard way to contact them. The day's new priority for my daughter was to get her to the pediatrician to get her well. At 10:00AM I was called by the office manager and told that we missed an appointment and there would be a charge of $80.00 on our account. I informed the office manager that I had been in attempt to contact the practice for hours to avoid any confusion, and that I do not consent to a charge. I have never once been charged by any facility, medical or otherwise, to have to last minute reschedule due to a rampant illness in the patient. The office manager told me the $80.00 charge would be placed on our account, and we could "discuss it being refunded at the rescheduled appointment." I once again told her I do not consent to a charge and offered an excusal note from my daughter's pediatrician. The office manager told me I signed a financial policy and claimed she did not have my credit card information in order to charge me, so my frustration was undue. We are in the Peeps Program, so the practice absolutely does have my credit card information on file. Of course I am aware of the financial policy, but there are no exceptions for illnesses and medical excusal notes are not accepted? Would they rather me bring in a child with HFM? She also told me I could have called or left text messages, and that any one of their office staff or virtual assistants could have responded. When I told her that I did both of those things, she said she couldn't guarantee that anyone would get to me and that the virtual assistants are used for taking notes in appointments only. I asked to speak to the doctor instead, and was told "she could maybe call next week". The office manager used professional words but a condescending tone, scoffed at me, told me I was having "a circular conversation", and effectively told me I was upset because my daughter is sick - not because of the runaround she gave me. Overall, the doctors have both been so kind and patient with my girls, and I have loved the experience of the care they have received there; however, the admin experience is a nightmare. They are unable to take accountability for any shortcomings and ultimately place responsibility on the patients. We are going to do what we need to do to avoid any extra nonsense charges, but we will be finding a new practice.

Personalized service, extra thorough, highly recommended! I walked away feeling like I received…read morehonest feedback regarding my eyes.

Professional staff with expert knowledge. This practice came highly recommended and absolutely…read morelived up to the expectation.

Beautiful, clean office and the staff was very helpful and friendly. Dr. Janelle was so thoughtful…read moreand engaging. I found my new favorite optometrist!

Expert optometrist Dr. Rondowski is very friendly and helpful on top of his years of experience…read more And in my experience, Optician Karen is a huge part of what keeps me coming back to this practice, not just for eye exams, but also for selecting and purchasing glasses and frames! I know I'm in very good hands at Mount Vernon eye Care.

They (especially Dr. Rondowski and the staff handling glasses) are always there for you. They're…read morethe best. My husband has perfect vision between his distance contact and the reading contact. I've had different issues and he's taken care of every one perfectly.

First of all, not sure why some gave this company a rating of 3. Stars! From what I gathered they…read morespent more time on evaluating your situation and took their time going through various steps to ensure I got the proper measurements. From what I saw and experience this operation, hands-down was five stars, and above Dr. Woodard is a genius. All the people that work with him thought highly of him. I put my eyes in his hands and I felt confident he was going to do the best job he could and he did . I can now see 20/20 in both eyes and the surgeries could have not gone better. I am not one that runs to medical facilities, but try's to stay away from them. However, I honestly recommend this medical center and Dr. Woodard to anyone having issues with their vision to come here! Atlanta and surrounding area, we have one of the best eye surgeon available today in our city! Don't put off or holdout any longer! No regrets!

Check in here is quick, and I didn't wait long to get called back. Dr. Patel was amazing - she…read moreexplained exactly what needed to be done and how the procedure would go. After care instructions were also clear and precise. I appreciate them!

This place never disappoints me with their wonderful attitude and great customer service. I…read moresometimes feel like I'm a difficult customer, but they never give up until I am fully satisfied with my glasses and my fit.

Just wanted to write a quick review on this place. I have seen Dr Julie Poteet in the past and she…read moreis amazing. She also specializes in Macular Degeneration which should always be a concern for anyone. She can talk to you about preventative means. I have also seen Dr Brian Mays giving that I wasnt able to get a rushed appt with Julie (poor planning on my part). That being said Dr Mays was thorough and awesome. Good to know there are two phenomenal Optometrists over at MyEyeDr in Cedercrest Acworth. Highly recommend both of them.

They use off site phone helpers who ask questions they already have in their files, they overprice…read moretheir frames by a good bit (as evidenced by how quickly they offered to come down on the posted price when I commented on it) and, the straw that broke the camel's back is they charge mandatory $55 for machine optic tests -and won't dilate instead. You are not allowed to refuse. Most places charge $30 for the same tests and offer dilation for free as an option. The staff seemed nice but forced to robotically say the same line to customers all day about the doctor insistence on these mandatory additional charges. I looked up the charges on my phone as soon as they told me about it and found out that dilation was usually an option and that the charge was on the highest end of typical, so walked out and found somewhere else nearby later that same day and am so glad I did. I'll review them separately. Again the place is fine the employees are nice and the eyeglass sales woman was very committed and dedicated and interested but whoever makes their policies is out to make the most money possible with the least work possible.

This is one of those times I review a business as I sit in their parking lot because I simply don't…read morewant to forget. I called ahead to ask if they do eyeglass frame repair on frames I purchased from them in 2013. They said yes and gave me the address of their location (here) that is open Mondays. (Their East Cobb location is not open Mondays.) I showed up very soon after they opened. I recognized Dr. Patel even though it had been over ten years. I explained the two things wrong with my glasses. A member of her team at the front desk examined them and agreed they could be repaired easily. In fewer than 15 minutes, someone walked to the lobby with the repaired glasses. Amazing! In this day and age when so much comes extra, when businesses are squeezed to nickel and dime their customers to make ends meet, I genuinely expected to be charged for this repair. Blazingly fast service and no pressure to buy anything even though it had been over ten years since they made a penny off me? I'm going to make a point to come back when I get my vision prescription renewed in a week. I hope that if you're reading this review it means you're checking them out. Have confidence in visiting them and trusting them to do right by you. I'm no one special. Not a VIP. But even after so long, they happily repaired my eyeglasses restoring my ability to get work done with my vision "restored" so to speak. If you do visit them, mention this review to help reinforce positive rewards for friendly service. :-)