The Windy City Limo company was recommended to us from our wedding coordinator, and after our initial phone call with them I knew this was the company for us. We had to provide transportation for all of our guests, and Windy City Limo made that entire process so easy. The drivers were nothing but the most professional and kind people, and I can not say enough nice things about them. Our limo driver, Michael, was so attentive to myself and my wife, and he went as far as helping her make sure her dress never touched the ground when she got out of the limo. This company should be your go to wedding transportation! read more

We used them for all of our wedding transportation needs - from the 56 person large shuttle bus from the hotel to the venue, as well as a 25 person party bus for our wedding party. They were very professional and easy to work with. The driver for our party bus was awesome! The buses were clean and on time. Everything ran very smoothly from start to finish. I would definitely recommend them. read more

Booked a stretch limo as point A to B for my family and bridal party and couldn't be happier! The vehicle was very clean. The driver, Mike, was professional, considerate about lining up the car door for easy access, and PATIENT! Poor guy had to wait around a bit, but did not complain at all! Also had good email interactions with the company for planning. I wish we had used them for our return trip, too. read more

My wife and I used Windy City Limo for our wedding day, including a 25-person Party Bus and three one-way SUV trips for our families. The whole process was very easy and straight forward and they instilled a lot of confidence in us, which we really appreciated. Our Limo driver was also extremely helpful with the bridal parties and photographers traveling on the bus to the wedding venue. I would highly recommend using them if you are looking for a reliable and professional transportation option for a big event. read more

We used Windy City Limo for "point to point" transportation for our son's wedding. This included a limo for the bride and her family, a shuttle for the bridal party from the hotel to the church, and a town car for their grandmother and her companion (we didn't want to worry about them finding an Uberor taxi). Our main contact Bailey was great with working on which vehicles would best suit our needs, and timing. I loved that I got a text, along with the day of coordinator, when the vehicles had arrived. read more

I cannot say enough great things about Windy City Limo. From start to finish, their customer service was top notch. Klaudia was a great help in picking the perfect transportation for my guests and when another vendor fell through for my bridal party transportation, she worked above and beyond to provide us with an excellent alternative. The drivers were fantastic and professional as well. Because there was a slight hiccup with the pick up and drop off schedule for the guest transportation, Klaudia made it right by providing us with a credit (something she definitely did not have to do). The vehicles were also in great shape and photographed well. Highly recommend Windy City for any occasion! read more

We rented WCL for airport transportation to and from Chgo Midway Airport. WCL was easy to reserve, the confirmation phone call was great, the drivers were very nice however the 8 passenger stretch limo itself that arrived was bare bones, old & ragged. There were holes in the seats, none of the features worked, they did not provide anything to drink, not even bottled water. One of the door pulls was completely broken off. Fingerprints left on the mirrors, unvaccumed floors etc...Not what I had expected. I guess they use the run down limos just for airport transportation? I was hoping for something cleaner & nicer. read more

As a maid of honor, things can get pretty hectic. Klaudia made things go so smoothly the day of, I can't thank her enough! I myself am a pretty specific and demanding kind of person especially being the maid of honor. Klaudia didn't seem to hesitate at all in providing all the services I needed. She even gave me her cell number! Even though it wasn't necessary--I could just call dispatch. Our shuttle driver was wonderful and the vehicle was very clean and well kept. I can't say enough about Windy Cindy Limo! They are absolutely on top of their game! I have already recommended them to a few friends of mine for the future. When the time comes, I will 100% use Windy City Limo again. read more

Awesome chauffeur and the vehicle was in immaculate condition. Great ride. They made for a wonderful day and experience.

We worked with Windy City on an event in Chicago. They were responsive to all of our questions ahead of the event, and effective on-site. We had guests going to multiple destinations with luggage, and nobody was lost! Our greeter was also a rockstar. Thanks, Windy City! read more

RUN to another limo service!! I had a very bad experience with Windy City Limousine during a recent trip to Chicago. I waited 50 minutes to be picked up, was told to expect an SUV with a particular license plate and then a sedan finally arrived (no communication from dispatch to let me know about the change) and unexpectedly I had to share the ride with another passenger. It felt very unsafe when a car I wasn't expecting finally arrived to pick me up. The worst part though was that I called and asked to speak to a supervisor- of course they insisted there were no managers on duty - and I never got a call back after leaving my name and number and requesting a follow-up call. Poor management and dangerous conditions. I would NOT recommend this company to anyone. read more

We appreciate Windy City Limos services shuttling us to/from the wedding venues on our big day. Jessica was pleasant to work with from the get-go, and their rates were very competitive. We were happy they had an ADA/handicap-accessible bus available, and were accommodating in many ways. Our driver Pam was also great! We did go a few minutes over, and they charged us a full hour, which was a little disappointing, even after we emailed them about it afterward. But overall, we were pleased with their services and would recommend them! :) read more

We booked a 23-person shuttle bus to take us around downtown Chicago for photos. The price was very fair, and the customer service is fantastic. The staff are quick to answer calls and emails, and they are very well-informed. Windy City did a wonderful job staying in communication with my coordinator and me, and even arrived on time despite insane Chicago traffic due to construction. The bus was very clean and comfortable. I could not give a perfect rating because the driver struggled with navigation and our photographer had to constantly correct him and tell him where to turn. Nevertheless, this was very minor and did not affect the flow of the day. I highly recommend them! read more

I've used Windy City Limo consistently for several years and I'm always happy with their services. They arrive early and they are easy to connect with at either airport. I'm writing now because I just had a great interaction with dispatch regarding my travel tomorrow. I was challenged to describe my pick-up address because it's a building on the Northwestern University campus without a street address. No problem for Windy City - they have detailed maps of campus because they are doing pick-ups there all the time. One less thing for me to worry about. Thanks Windy City! read more

Utilized windy city limos for our wedding vehicle was very clean and Mark the chauffeur was friendly accommodating and patient especially with my overbearing family thank you windy city limos for a great experience . There's a reason why you're the best read more

As a wedding photographer, I work with lots of different transportation companies. Windy City is by far the best. The drivers I've worked with have been fabulous and I hope to work with them more in the future. read more

My husband and I were very pleased with the level of service we experienced with Windy City Limo. Bailey, Cheryl and the entire wedding team were great to work with for our July wedding. They all were kind, patient with our questions and understood our needs. I truly appreciate this business and how professional and dependable they are. We had ZERO issues leading up to or on the day of the wedding and we rented 3 separate vehicles all with different pick up times. Class acts! read more

Windy City did a fantastic job with our wedding. Everything was absolutely perfect! We hired 3 buses to transport the guests and bridal party from the Chicago suburbs to the city. All of the guests were commenting on how nice the drivers were and how new/clean the buses looked! Thanks again for making this so easy!! read more

All hail Klaudia!!! Everyone knows how stressful planning a wedding can be, and we sure had our fair share of hiccups along the way. It was so wonderful working with someone who is as competent at her job as Klaudia is. She worked with us throughout our planning process and didn't skip a beat when we made a few changes to our reservation. She was great with response time and even set helpful automatic replies in her email so that we knew when she was in and out of the office, and when we could expect to hear back from her. The timing, number of buses, drinks and coolers, etc. was just as expected on the day of our wedding. read more

I used Windy City Limo for my transportation to and from our wedding. They were absolutely great! For what could be a stressful day, they were early and ready! On the way to the reception our driver was extremely accommodating in helping us make a couple stops in the city for pictures! We were very happy with the service and would recommend them to anyone else. read more

We used WCL to and from Midway airport on our last trip to Naperville and could not have been more pleased. I loved the fact that you could book your reservations online and pay for everything up front (including tip). The driver arrived in a sweet Lincoln town car within 5 minutes of us calling after arrival at the airport, and was extremely courteous and professional. Our ride back to the airport a few days later was stellar - again, driver was right on time and somehow we scored a limo all to ourselves. The best part is this ended up being less expensive then a cab ride, and was a much more pleasant alternative. We have raved to everyone who will listen about how fabulous the service was, and will use them again in the future without hesitation. read more

I have absolutely nothing but wonderful things to say about Windy City Limo and my contact, Mallory. I was first referred by a friend to WCL when I was looking into transportation for my wedding. I spoke with Mallory who was so patient as I figured out my detailed timeline of the day and made it so easy! The flexibility they offer is awesome. I also contacted Mallory to make reservations for my best friend's bachelorette party, which again, Mallory was wonderful and helped get us the appropriate vehicle we needed. I have read that Mallory is hard to get a hold of, but as long as you don't wait until the last minute to contact her, she is absolutely able to contact you back in a reasonable amount of time. She even read an email I sent her regarding a reservation and responded back when she wasn't even in the office. She does a great job! I would highly suggest booking with WCL! read more

I had heard nothing but good things about Windy City Limo so I booked them for my wedding and was very happy I did. They were everything that a transportation company needs to be. They were very responsive whenever I contacted them, they gave me all emergency numbers in case they didn't show up, they were on time, they were clean. They even took my guests on a tour of the city because there was a 30 minute gap between the church and reception but were only 2 minutes away from each other. I have heard horror stories about transportation companies showing up late, not at all, with dirty vehicles or rude drivers. I didn't experience anything like that. I was very happy with Windy City Limo and would definitely recommend them or use them again! read more

I worked with Klaudia in coordinating transportation for my son's wedding. Every aspect of the coordination and transportation was outstanding. Contract and detail coordination was easy and timely. The bus arrived early for both legs of the trip and the driver, Deborah was friendly, helpful to the older passangers, a safe driver and very professional. I would highly recommend Windy City and their entire team. Steve read more

Rocky was our shuttle bus driver last night. He was on time, professional, patient and friendly. He was also very responsive when we texted him that we were ready to leave. The clients loved the bus and were impressed with the service. read more

After researching at least 10 limousine companies based on customer reviews I decided to use Windy City for my son's wedding over the 4th of July weekend. From the time I started working with Klaudia almost 7 months ago I knew I was in good hands. She was extremely friendly, knowledgable, organized and was always on top of all of the details. I had to reserve a 56 passenger bus (which was almost new and very clean) to transport guests to the rehearsal dinner venue from our hotel downtown to Chinatown during unbelievable traffic over the holiday and Vincent the driver was on time and delivered everyone right on schedule. Our son's also experienced the same timeliness with the second bus the next day transporting the wedding party to their photo shoot destinations around the city and back to the wedding venue. Whenever I had an inquiry or time change, Klaudia responded quickly and I never had to worry about ensuring that the changes I needed were made. It really provided me with peace of mind during a very special time. I would not hesitate referring them to friends. Thank you Windy City for the great service! read more

We had a great experience using Windy City Limo for our wedding! We hired both a 56 person shuttle and a 25 person party bus. We worked with Klaudia through the whole experience and she was very helpful and accommodating. Both of our drivers were on time, navigated multiple pick-ups, and were extremely friendly and professional. They made the day go really smoothly and we can't thank them enough!! read more

I would absolutely recommend hiring Windy City Limo & Bus services for your transportation needs! Bailey was extremely attentive and helpful during the planning process. She was open about the cost and logistics of everything which I really appreciated. Before the day-of, she was in contact to confirm and review everything. I appreciated her organization and professionalism. The drivers were lovely and early on the actual day. They were flexible and kind-natured, always making sure we had what we needed. If you need a party bus or private car transfer, book Windy City Limo & Bus! They did not disappoint at all. read more

My husband and I hired Windy City Limo to do all of our transportation for our wedding. We hired an SUV to take us around the city for photos in the day and then we also hired a 23 person party bus to take our guests to the after party at the end of the night. They were amazing to work with! The staff ( we worked with Cheryl) that helped us book the cars in advance were very thorough and professional. the drivers for the day of were on time, very professional and helpful. They did anything we asked and went out of their way to be accommodating with last minute changes. I can't recommend them enough! read more

We hired Windy City Limousine for our wedding and reserved a party bus for us, our bridal party, and their dates. Bailey assisted us with our reservation, and she was great to work with! We first accidentally reserved a limo van because we grossly miscounted the total number of people. We also changed the timing in the schedule slightly later too. Bailey was very patient and responsive and made sure the updates to our reservation went through. Our driver was Tim, and we had a great experience with him! He was on time for every transportation point in the schedule, he was very professional, the party bus was clean, and he drove the big party bus well through the tight streets of downtown Evanston! We had a great, stress-free experience! read more

I had previously made reservations with a nationally known car service. Due to a computer error - they cancelled my reservation THREE TIMES!!!. the car service was scheduled to take clients to the Badgers and Packers game in Wisconsin. Needless to say every car service in WI was sold out and could not help my situation. After several hours of failed attempts,at 9pm I called Windy City Limousine. I explained my dilemna to the dispatcher and asked if he could provide me car service for WI. He immediately said "We can do this." He and the customer service rep, booked my car service for the following morning - 9am pick up in a matter of minutes. Ending a day of frustration, rejection and worry. My contact said their driver was punctual, professional and gave them a smooth ride throughout WI. I cannot thank Windy City enough for saving me during my crisis. I HIGHLY recommend this company to anyone looking for Grade A - Class Act service! read more

I used Windy City for transportation for both my graduation (a Friday) and my wedding (the next day) and they were great both days! Klaudia was great to work with during planning and the buses arrived on time and in great condition. The drivers were nice and made sure we had a great experience both days - I would definitely recommend them! read more

So I reached out to this company personally to info them of a situation regarding one of their employees however I received no response. So I'm bringing my complaint to this platform in hopes of a better result. To make a long story short, I witnessed an employee of this company, in my opinion, say some very racist things. Basically, he picked one of their buses from a repair shop. When handed the keys, he made the following statement: "Oh this that ole colored bus". Not thinking this was anything racially motivated until I seen this employee pull from the back of the shop in an all black bus. This employee made the comment twice in hopes that I would hear however at the time I really didn't think anything racial about the statement until it was too late to react. Even if I did, I was there representing my company and wouldn't have done anything to jeopardize their reputation. So if I could give this review no stars I would. I would also be posting this review on other platforms. read more

We had a great experience! Booking was very simple and they worked with us as we only needed point-to-point transportation on our wedding day for a small group. Our driver, Mike, was the kindest man ever! He was early, offered me water while we took a quick picture, got us to our destination on time, helped us in and out of the limo, helped us with our bags, and even ran out ahead of us before we got out of the limo to make sure my groom was not in sight so that our first look was not ruined. They called to confirm several times and I even got a text message ahead of time letting me know that the driver was on his way! read more

I recently hired Windy City Limousine Service as I need transportation from Oak Brook Hills to downtown Chicago for a wedding. They were recommended by Oak Brook Hills. I rented a 23 car van with a driver. They were picked up and driven downtown while the driver waited during the wedding ceremony. As they had time to kill before the reception the driver took his passengers on a mini tour of Chicago ( as per my request). They had an exceptional time! Dealing with Windy City was painless, as they took my information, set up an agreement, picked up everyone on time, gave a great tour and then was promptly on time to take them back to Oak Brook Hills at 11:30 p.m. To have 23 family members all in one van could have been nerve wracking. However, they were in good hands all day and I felt comfortable enough to enjoy myself knowing I didn't have to do the work, Windy City was taking care of them for me. I highly recommend Windy City Limousine Service. read more

I rented a driver for my daughter's prom. The driver pulled up in a filthy black car so bad the car was grey, the same condition every one's car looked like last week when the dirty rain came thru. I asked how could he think it's acceptable to chauffeur a special occasion with a dirty car... he acted like I was crazy to question the condition of the car. I was embarrassed and could have just drove my clean car and took my daughter to prom myself. Further more the company still acts like it wasn't a big deal. Well it was for me it was my only daughter's prom WHICH WAS A BIG DEAL TO ME. Thanks for ruining a special day for us. read more

Excellent service! Great prices! I highly recommend Windy City Limos for any couple looking for reliable transportation! We never had to worry-they always got back to us same day with any questions that we had, and they were on time for pick and arrival the day of our wedding. read more

We used Windy City Limo for our wedding. We had a 2 buses for our guests and a bus for our bridal party. From the sounds of it, all went well with the guest buses. They arrived on time, guests got to the wedding ceremony and reception on time. However, our experience on the bridal party bus was different. The bus was extremely hot. It was almost 100 degrees outside and the bus should have been cooled off LONG before we were picked up. Our bus driver was told to come to the other side of the street so we could leave ASAP. He continued to waste time hanging up pieces of paper stating which wedding party the bus was for. Completely unnecessary and should have been done prior to arriving to pick us up. The bus requires an AUX cord to play music and is not provided and we were not aware of this so we had to make an extra stop to buy one. We also purchased a "Just Married" sign through them and it was no where to be found on the bus. Our experience was extremely disappointing. It would be tough for us to recommend Windy City Limo to others. read more

Windy City reservations clerk set it us so that 8 people in four unrelated parties were packed in a stretch limousine going from a hotel in Lombard to O'Hare Airport. The seating was very uncomfortable in that configurationi, and insufficient room was available in the trunk for the luggage, thus the trunk lid was strapped down with bungee cords. Windy City treated my wife and me like cattle. I stepped out of the limousine and was ready to take a cab to the airport because it was too crowded, but saw that it would have inconvenienced the driver since my luggage was at the bottom of the pile. In the end, I wished we'd gotten out and made him remove it. I'm sure I don't need to tell you that each party and individual was charged the full rate. This was a rip off. read more

I used Windy City limo for my wedding on Saturday, 11/10/2012, and I couldn't be happier. They arrived on time. The vehicles were clean and stocked with water & champagne. The drivers were friendly and courtesy. They were happy to drive us around for pictures after as well. Pricing was good as well. I would definitely use this company again in the future. read more