Save you time and money .. there phone suck they can't hear what you are ordering ...they got my order wrong and didn't even ask to fix it .. the wings didn't even have the right amount of sauce.. take your hard earned money elsewhere read more

It doesn't matter what I order from these restaurants they always take forever and they get the orders wrong. Everyone who ordered after me they got their orders and I had to wait longer than 30 mins. read more

The attitude of some of the workers there suck. But the food is good. I'm usually in and out so I don't put up with the drama of the people working there. But the few minutes I'm there I'm made to feel like I'm inconveniencing them by ordering food. I get that they are busy, but don't make me feel uncomfortable because you are having a shitty day. My review is solely based on the food. Which is delicious. Customer service needs work. read more

Worst service! Don't waste your time going to this dirty place. The staff is extremely unprofessional! They messed up my order and would simply not accept that they had made my order incorrect. read more

When a manager won't even come out to give you the time of day to listen up. Today was my birthday, according to their website when you sign up for the club, or not, which I am a club member, you should get a Birthday Freebie. I ordered over 40.00 in food. As of right now, its still up on order website. But I guess not on my day. Boo Hoo for me. Happy Halloween to all Well, Yelping is no fun. I don't like to report anyone. But everyone should be listened to and get their Birthday Freebie. read more

I ordered food by calling the store, it was fast and easy. The food was fresh and the manager named Kayla was very kind and attentive to me as a customer. The place was also clean to dine-in. read more

The one and only Wingstop! Go Monday's or Tuesday's to get the $0.60 boneless wings. The mind ones and bbq ones are really good. Still trying to figure out which flavor chicken would go good with the cheddar dip. Any suggestions? read more

Wingstop - Trifecta - Chicken Wings Near Me - Covina, California

So at first I was really excitied to see that wingstop now has a delivery option. I decided to try it out, dont know why the website decided to choose THIS PLACE to make my order. My order was listed to arrive at 10PM. I waited till 10:25 and nothing came. I called to figure out what was happening. Apparently the people working there had given my order to someone from doordash they said. I called doordash and my driver was there at freaking wingstop trying to figure out who they gave my order to! They then gave me the excuse of once they hand it over to doordash there's nothing they could do about it. No investigation no proper procedure to figure out who is supposed to pick up my order. How am I supposed to know that they just didn't give my order to some rando who claimed to be from doordash??? Two words: HORRIBLE experience read more

Keep your expectations low as possible and double check your order before you leave, because the employees lack moral and don't care about the customer who is spending money at the place that keeps their lights on. It's almost sickening to see how much everyone doesn't care, everyone inside acts like their in high school and can't be professional for longer than a few brief moments. The "I know haw" type of women that work here need to go back to the warehouse life because wings, is not their calling. I feel sorry for the franchise owner, I know they deserve better. read more

Wingstop - Soaked in grease, al dente fries. - Chicken Wings Near Me - Covina, California

Girl called me saying they didn't have any tenders was being rude & hung up after i told her i wanted a refund GHETTO

My wings had feathers in them. I was told I have to wait for a manager to have anything done about it, waited half an hour for a manager and not a single employee notified her if anything going on. Manager was rude, and claimed, "it's chicken, there's going to be feathers." That is absolutely disgusting and the people are rude and unhelpful. Literally go anywhere else. read more

So I've given Wingstop in Glendora over 7 chances, because the flavors are tasty and I love boneless chicken, but I'm tired of ending up gassy. The egg wash must be outdated, because I have bubble guts super bad for the next 24 hours always, super uncomfortable and a damn problem. Do better y'all! I gave them one star because this much gas from eating Chicken is NOT GOOD read more

Not the best wings I've had but on those late nights coming from a party, kick back or session this is one of the few places open with no line and a tastes good. Staff is nice and chill. read more

Wingstop - Wing stop menu - Chicken Wings Near Me - Covina, California

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Been here a handful of times. People working seem friendly and our order always comes with a few extra wings!

I placed a phone order at the Covina location. During the call I had my phone on speaker because I was driving. My family heard me repeat the order serval times. The worker, her name is Destiny based on the receipt. Repeated the order back to me incorrectly several times. The order still was incorrect when I arrived home. This location doesn't place customer service first. They didn't resolve the issue and when I called they hung up on me. Please train your staff on customer service skills. read more

I came in around noon and as expected the store was extremely busy. The wait time was about 30 minutes which was fine. I ended up waiting over 40 minutes. The problem i witnessed was this huge tub of ranch sat on the counter. It wasn't covered, it wasn't refrigerated, and wasn't not labeled. I'm not sure how long that tub was there but it was out in the open for over 40 minutes. I'm sure that's some kind of health code violation read more

Wingstop - Tub of ranch sitting out for at least over 40 minutes - Chicken Wings Near Me - Covina, California

Customer service is always good and fast! I have been coming here for years. The restaurant is always clean and employees look well groomed

If I could give a negative star I would. I ordered online to avoid waiting when I got to the location with the COVID-19 and when I open the bag to check the food I find that it's cold (I arrived 5 minutes early) second my whole order isn't in the bag So now I have to wait And the staff is more worried about telling whatever story they were talking about then to apologise for the error This will be the last time I buy dinner for my family from this establishment. read more

Ordered boneless wings and I literally got fried... bread?! What the F is this? It is not chicken. So gross read more

Wingstop - This is not chicken. It is BREAD. All of my wings were like this. - Chicken Wings Near Me - Covina, California

I ordered from DoorDash and this food was just overcooked and seemed like it was a really old order. My dasher was quick so I know it wasn't him. When it arrived it was cold and I mean COLD. The fries were overcooked and the wings were dry like they had been sitting out. Save your money and go elsewhere. read more

Wingstop - Overcooked and under seasoned. Over priced trash. - Chicken Wings Near Me - Covina, California

So the owner or manager reached out to me, promised to make things right and guess what, turns out she's a liar. Don't ever go to this location. Management lies and they're probably the reason the quality of this location is so horrible. read more

Wingstop - From 2 months ago, after my first review. Turns out Tiara is a liar. This location should be shut down. - Chicken Wings Near Me - Covina, California

Great flavors and I think that they have the best chicken sandwhich, perfect food for sitting back and watching sports

I ordered for take out. When we were about to eat, I opened the container and wrong order. They gave me buffalo instead of cajun. We know our wings and that was no Cajun. I don't even have to taste it. It looks like it and smells like it. Jeff was arguing with me and said he's the one that prepared the order. He said it looks like buffalo wings but he put seasoning on top. My husband, my daughter, and I looked again and again . No seasoning on top. Customer service is unacceptable. Jeff was rude and he kept insisting that there was seasoning on top. He need to go to a proper etiquette customer service class. Then he told me to bring the food back. I just said I want refund. He had an attitude problem. I took a picture to prove that he is wrong. There is no seasoning on top. -100 STARS read more

Wingstop - Suppose to be Cajun - Chicken Wings Near Me - Covina, California

I received food poisoning from the corn. How do I know? It was obvious later that night... All night I was in and out of the bathroom. I still went to work the next day. However it impacted my work since I had to make frequent bathroom trips and had a fever. On my way home early from work, I called wing stop. I let them know and said I did notice the corn looked dry/shriveled but I had poor judgement. The guy on the phone was trying to discredit me saying "we've never had any issues" I said well that meal was the only thing I ate yesterday. And he still tried to fight me. He said he would let his supervisor know and would call me. That was a MONTH ago and I'm still waiting. Good job guys. I put a lot of money into that location via DoorDash. Do better. read more

Came in at 6pm tonite, no other customers and several employees there. Placed my order and sat down to wait. Ppl started streaming in and I thought o was lucky to have beat the crowd. Then phone orders start going out, the ppl that ordered after me have their food and are eating. I ask what's up and get the response that they all have phone orders. You guys were not doing anything when I walked in and now everyone are getting their orders before me?! I'm pissed and make that known. So after 8 other ppl got their food I get mine! The girl wants to give me a free brownie, no thanks. Worst part, the wings had not drained and the box was full of oil and soggy wings. I will never come here again, worst wingstop ever! TRAIN YOUR PPL! read more

I tried to call this place a few times to place an order. Both times i was left on hold. Happens right? While on hold the second time, I drove to the store and walked in to find that all workers were in the back and no customers in line or waiting. The cashier forgot about my call which was still on hold. I received an apology but decided to spend my $ somewhere else. read more

Wingstop - Call history - Chicken Wings Near Me - Covina, California

The quality of the wings are super and the service is great This location is always clean and the employees are very friendly read more

This was my first and last time at this Wingstop and probably Wingstop altogether. Walked in, wasn't greeted. No one was even in front of us. Placed our orders separately. I wanted all boneless. My brother wanted all traditional. We spent $50 collectively. Yeah, we ordered to many wings lol. Anyhoo, we get our food 30 minutes later. They decided we were going to get boneless and traditional instead of wheat we ordered. My brother also got 5 of his the wrong flavor. The boneless were cold. The traditional super hot. The fries, old and cold. Instead of returning our food we decided to deal with it.We didn't have another hour to waste. While eating the young boy working there was dropping f-bombs all over the place. Luckily for him, the place was empty besides us. He just sat there starting at the basketball game they had on the tv. We finished most of what we could eat. And left. No one else in the place, didn't get a thank you or goodbye. This was one of the most terrible dining experiences I've had in a very long time. Please do yourself a favor and steer clear of this location. read more

Worst effin place. No sauce in my wings. Fries have no flavor. Disgusting. Ugh. What a waste read more

Wingstop - No sauce. Wtf - Chicken Wings Near Me - Covina, California

Worse Wingstop restaurant! Employees are not able to get an online order right. The food was horrible, wings were cold and undercooked, gave us the wrong flavor and wrong type of wings, the fries were burned and cold. read more

The food was fresh, hot and tasty when I picked it up however, I paid for a 10 piece combo and only had 8 pieces and the French fries were 80% one inch or smaller bits which was disappointing. The staff was friendly. read more

This is by far the worst Wingstop ever! Do not come,I tell you guys! Come at your own risk, the service is horrible, they don't tell you anything. The workers were so rude and didn't care what I ordered. This place in covina is a no go! Do not come here plus my soda had black grim at the bottom read more

Worse wing stop EVER!!!!!!!!! Placed order for pick up took way longer than expected food was dry and in fresh called spoke too the manager she was in professional and rude! I'll never go too this location AGAIN! Way better locations go here and , u can see for ur self read more

I told the lady in the front counter I wanted an empty cup with a lid to put my energy drink. She asked a guy behind her to charge me. Not sure why she couldn't charge me herself(Perhaps she was the manager). He gave me a total of $2.59! I asked "for an empty cup?!" He said yes with an apologetic tone. Now I know why she didn't charge me. I didn't even get a drink or ice from their stablishment. Crazyness. Why I paid? I really needed a cup with a lid lol everything serves as a lesson in my point of view. Now I know never to go back there, me and my family can order from the one in Rowland and azusa. Their customer service is amazing! Order #10013, not your fault Juan. read more

Wingstop - $2.59 for an empty cup. Wow! - Chicken Wings Near Me - Covina, California

Never going to order from this location!!!! They messed up my order!! First no receipt was given at the time of delivery!! Didn't give me my drink! And didn't give my cheese fries!! And I paid $24 !! How hard can it be to get a simple order right??!! read more

Very bad service at this place this girl kim has and attitude and very bad customer service talked to the manager n i hope this situation gets fixed it aint the first encounter with this individual other time my wife called n same attitude n instead of helping out she gets more of and attitude you dont like your job why u working there!!!! read more

I'm confused... is this a Wingstop or a dumpster? I'm too disgusted to finish my food because of what I've witnessed. If I could give this establishment 0 stars, I would - the floors are dirty, the bones less wings do not taste cooked, and there's a huge cockroach on the ceiling. I'm definitely never coming back again. To the female cashier who didn't take my concern seriously, you should not be working in food services. read more

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This is probably my favorite Wingstop store to go to! Always have my food on time and the staff is very welcoming and friendly . The store is always clean when I go. read more

Can you make sure to double check your orders !!! My whole order was wrong ! I should have checked it , but didn't realize it until I got home . read more

the service and food was amazing, fast and quick, highly recommended for anyone in the area.