I ordered 100 wings from this location on 2-7-2026 for my Super Bowl gathering . I thought they would be a little aggravated with all the others everyone was placing. BUT NO .... I Was Welcomed and a sured my order would be ready the next day by 1 pm. The crew came through for me . Everything was hot and ready, everyone ate all the food . A special thanks to Fidel, Monica, Cassidy's and Yovani You all are the BEST !!!!! read more

Wingstop - Thank everyone - Chicken Wings Near Me - Fresno, California

This wingstop is terrible I had a bad experience just the other day . The staff made the food so salty I couldn't even eat and still forgot half my food . It's insane how bad the food was wingstop you suck you guys never help your customers . The night manager who is on needs to do better read more

Zero stars if possible! Horrible customer service and cannot even find orders rude in person and on the phone

I just came in today to this Wingstop on W Shaw Ave. I have never had a previous issue with this location. But today, I hate to be that person but unfortunately I must. I did a phone order of a 10pc Wing Combo classic, and when I came home I saw that they only gave me a total of 8 wings. I'm disappointed because I got 8 but I was still charged 21.66. in this case they should have just charged me for the 8 piece not for the 10 that I originally ordered. I have included a picture of the receipt and the picture of the wings. read more

Wingstop - Phone order of a 10pc combo bone in - Chicken Wings Near Me - Fresno, California

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Unfortunately for me I love boneless wings and this location is closest to my home but after multiple orders here, they just can't get it together. Order is always 20-30 minutes behind (even when it's not very busy) & proportions are always wrong. read more

Ordered food to be delivered and the order was partially wrong we did not get the corn we ordered instead we got some loaded fries. The regular fries were uneditable due to the amount of oil. I called the store right away and the lady who answered was really rude and defensive and said " well what was wrong with the order?" All she could do was refund the corn. Did not apologize or anything. I will never be ordering from this location again, what a waste of money. read more

Wingstop - The fries that we could not even eat they were soggy with oil. - Chicken Wings Near Me - Fresno, California

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Waiting 30mins for our order, customers didn't even attend us right. they were very rude, got the complete order wrong after repeatedly told them. read more

Today my cousin Samantha and I went to this wing stop location for lunch. Upon arrival the store was packed with customers. Monica and Destiny were the only two working in the store and still managed to get peoples orders fulfilled in a timely manner. They maintained a professional attitude and their patience toward the customers despite how busy they were. Our food was fresh and did not disappoint. Thank you Monica and Destiny from Monique and Samantha. read more

Jorge is amazing give him raise nba finals 2025 spontaneity an drive the whole staff on this hour did their job plus more I will come back

I ordered online and came in to pick it up, I waited another 30 minutes just for them to not call my name and when I went to ask for my order it was just sitting there. Now my food is cold. It also doesn't help that they were playing music very loudly. read more

The cashier Shanette was friendly. The place is clean and everyone is working hard! There are so many orders to get out and people are coming in from door dash and Uber eats. Also customers coming in to place orders and on the phone too. I came right before a rush. I think I had to wait about 40mins before I got my food. Man I was trying to be patient but that was a long time. I was irritated when I was eating but also so happy cuz... wings!! Haha! Who doesn't love Wingstop?!!? read more

Wingstop - It's a nice day for some wings - Chicken Wings Near Me - Fresno, California

Worst run Wingstop in the city. The manager continuously fails to properly staff. The food takes an extraordinary amount of time to get the food out. It NEVER FAILS, whenever we eat from here, they take sooooooo long to make an order. Whether u come in and sit, or u order online, it doesn't matter. You can count on them to take sooooooo long. I figured I would place an online order at about 10:30am to be ready by 2:00pm. THAT IS 3 1/2 HOURS!!! They couldn't get it done on time. It's 2:30 and I barely got my order. The staff was trying their best (I think, at least it looked like they were) but it's apparent that they needed more help. But this is not a one day occurrence, this happens ALL THE TIME. it's a management failure. He/she has this responsibility, however they are incompetent to accomplish this. They need to be let go and this place needs to find a person who can see and anticipate the problems. It's apparent the current manager/s can't because this is an ongoing problem. read more

I've never left a yelp review in my life but this is just terrible... walk in to pick up door dash for myself waited 20 mins when my food was just sitting on the shelf. Got my room temperature food and discover a hair in my wing... i have short wavy hair my girlfriend has stick straight hair... i'll let yall judge by the picture read more

Wingstop - hair that was in my food - Chicken Wings Near Me - Fresno, California

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Worst location ever waited over an hour for my 20 min online order they had to apol cause they gave my food away to someone else and had to rema my food took another 45 mins to get ...worst experience ever read more

Get the fuc**ng orders right! Everytime I place an order, it's not done correctly! Can you people read or are you complete illiterate idiots? How you stay in business is a miracle, with the amount of mistakes you make. You"ve LOST a customer! I'll cook my own wings from now on or do without. (At least the order will be correct!) read more

They're friendly. Kinda. Been waiting for a while for the food we ordered. Doesn't seem like there's too much urgency in the restaurant although it's rather busy. Seems like a lot of people have been waiting a while too. read more

Horrible customer service. Came in and waited at the counter while two employees talked in the back. In plain view of customers. No greeting. When the employee finally decided to help us she was extremely rude. We had to walk out. read more

Location first time here for Sunday gave they allowed a obvious drunk in the bar go crazy cursing and screaming. Than they continued to serve him; ruined the whole day. The management of this location need to understand alcoholic beverage control laws. Won't be be back read more

They remade our food cuz nobody told us it was ready and it was sitting there forever and when I ate it it was good but idk if you guys aren't having a food safe environment but it gave me food poisoning and I was throwing up and having horrible diarrhea and Ik it was the wingstop because I was fasting all day I'm still in pain and idk if I should go to the hospital because I'm still in pain and sick . I want my money back I spend I think like 40$ just to be horrible sick is insane! read more

It took 1hr-2hrs just for a chicken sandwich combo meal. The service was not good, and it was way too packed with only 3 employees. I see why the receipt says "Now Hiring!" read more

Food was cold plus it wasn't even what we ordered, service was terrible staff had attitude the ambiance was chaos

I would recommend this business they have good food but this location always messes up my order, the service and ambiance was not good had attitude. read more

The wings were sooo dry and chewy it was as if the chickens were old and about to die and were up drinking IPA's all night and were dehydrated and then jumped into the fryer with no moisture at all. Even if someone offered to pay for my next meal here, I would be very hesitant. I need to put chapstick on now my lips are so dry read more

Ordered what I thought was a good deal 16 piece boneless, 6 tenders, large fries for my two sons. Since I had to be up early I sent a family member to pick up the order. They did not put the tenders in the bag and since it's sealed, I was filled with regret for not double checking the contents. Went back since the restaurant is close by and was only given 3 tenders. The receipt is taped to the bag so why do they not check for accuracy before sending out. I'm so disappointed read more

I seen the bad reviews and I was hesitant to order but my stomach said otherwise. Went it and I got pretty good customer service and the food was done within 15 min. I was also kinda empty when I went but either way the food was pretty good. The fries were crunchy not soggy and the wings were crispy but juicy. Loved the mango habanero. I also did go on a Monday night read more

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The service is soo slow! The employees work very slow. They walk with such pace as if they don't have a lot of customers waiting. It does not take 40+ mins to get your wings! read more

The wait no matter in person or online is terrible, stay away, you will be disappointed. Ordered in person once and literally waited over an hour for food. Thought I would try online using the ap, said food was ready, I've been here over 20 minutes past the time it said it was ready. Have no idea when I will get food, this is definitely the last time I come here. Food is decent but service is so terrible that no food is worth this type of wait. Still waiting with no end in view. read more

wish i could give no stars - this is the WORST location in fresno..ordered here a handful of times and every time was just bad idk why i kept trying to give this location the benefit of the doubt! employees are typically rude and clearly untrained in professionalism or customer service, food was always incorrect or cold or both, and the wait times were just horrendous - i'm talking waiting over 45 mins-1hr for 20 wings...........last time i went and the asked to see my credit card?? some sort of new policy but what a way to make me feel like i was committing some sort of fraud for $17 worth of wings like be forreal!!! stopped going to this location altogether and recommend to avoid here at all costs - better to just drive a little further to a different location!! read more

Wingstop is a national chain so the standards and quality should be the same as others. It's the little things like customer service, restaurant dining room, etc is what sets them apart. As far as the food goes, it's just as I've known to enjoy like other Wingstops I've had before. I've ordered a lot at this location and everything has always been correct and the staff have always been cool. The location is easy to get to on one of the most frequently used streets in the Fresno area. Never an issue with parking of car traffic. Actual restaurant is nothing to write home about as it's just straight forward but feels more spacious and roomy than most Wingstop restaurants I've been to before so that's a plus if you like to dine in. So why the minus 1 star? The soda machine. They don't have the cool modern soda machine I see at most Wingstops that have those endless combination of drinks. read more

Waited over 40 mins for the WRONG ORDER of overcooked dry wings. Guess the dude taking my order was not only rude but also deaf. I had to repeat myself a million times just for them to still get the order wrong. read more

Not friendly at all and you wait almost an hour for your food. This is not the first time. A costumer just ask for a refund and left because he had been waiting for over 30 min for his food. I will need to find a different wing stop to go to. Or are they all like this? read more

Didn't have change to pay in cash, bathroom was absolutely disgusting and then waited over 30min for an 8 piece combo while people that came after me left before me. read more

I wish I could put zero stars. They said it was ready at 8:50pm and it took 45 minutes. Absolutely ridiculous I will never go back.

Always takes too long Every-time I go there, even when I order it online and it says when it will be ready. And IT NEVER IS! I've also have gotten burnt wings before. read more

Wingstop your on top of your game! Have not messed up an order in months. And I come about 3-4 times a month. The quantity of food is a delicious as ever. I 100% recommend getting your classic wings well done. Super crunchy!! Customer service is also as great as always. Thank you for letting me sample the new flavors before purchasing. You guys are doing awesome! See you soon! read more

Wingstop - Loving the lemon garlic flavor! - Chicken Wings Near Me - Fresno, California

I ordered a small combo and ate maybe half of it cuz it wasn't hot when I got it. The chicken didn't taste great. Good thing I only ate half because I was puking my brains out just a few hours later. Thanks to 'Nine' at wing stop. Never going here again. read more

Wingstop - Chicken Wings Near Me - Fresno, California

Im never one to complain but If I could this place no stars I would. We waited over 30 minutes for our food. Mind you the whole time people who can in after were getting their food before us and tons of doordash orders. The fries were burnt and the wings were awful and we've both been sick since last night after we ate. Never going back again. read more

I don't really ever leave reviews just read em LOL. Submitted order online 15/20 min wait arrived & food was almost ready but accidentally tossed the wings in the wrong sauce so Jeremiah offered us a free brownie for the wait on remaking the right ones. Food was great & well worth the drive we appreciate the generosity shout out to Jeremiah! read more

food 10/10 but the man packing the orders was mad, he was full on yelling at the door dashers and was a bit rude towards me ik what it's like to work fast food and to be understaffed and how rude the door dashers are but that was a bit too much...horrible customer service! read more

WingStop has officially surpassed my expectations. I've been to this location in the past, but this was my first time trying the fried thighs, and they did not disappoint! Fried perfectly crisp, well-seasoned, hot and fresh! More importantly, the staff/customer service was exceptional. Robert, Nate and Rudy make an excellent team. Nate took the time to come over to immediately greet me, and let me know a cashier would be over to assist me. The cashier, Robert, took my order and helped educate me about the chicken thigh options. He also suggested the honey mustard sauce with my Louisiana rub chicken. I usually get ranch, but was open to the idea and he did not steer me wrong. Awesome combination, and I'd have to say even better than ranch! I've always liked WingStop, but this particular visit was special enough to warrant a review. Customer service generally speaking these days, isn't what it use to be, and I felt like Robert, Nate, and Rudy, really provided a welcoming, friendly, and authentic experience, which I really appreciated. Well done! read more