Customer service is always on point. Food is always fresh, and cooked properly. No complaints whatsoever. Hands down the best Wingstop to go to in Montgomery County! Excuse me... wing place period! read more

I got the 50pc wing platter. Everything was delicious and ready in 14 minutes. Highly recommend.

These wings really are the best in the area. I'm not a spicy person, so I can only recommend Lemon-Pepper (my favorite), Hawaiian, Teriyaki, Mild (with extra sauce on the side), and Garlic Parmesan. They all are better "well-done" in my opinion. I would never say that about chicken or meat usually, but this keeps the wings from being soggy. So they're nice and crispy, and the meat stays moist. Their fries are good if you like a more "real" potato taste. Like Thrashers, but with sugar on them. It's a subtle addition, but I love it. It's nice too, that they have the option to get a beer with your wings. I don't, but it sounds like something a lot of people would like. I would suggest calling ahead at least 15 minutes though if you're doing carry-out. They stay pretty busy, so that'll cut your wait time. And if you've been to the Germantown location before, then you'll think this store's atmosphere is much-improved. But the real reason I had to review was because there is an employee there, Brian, that has better customer service than ANY worker I've ever encountered. No exaggeration. Legit five-star hotels/restaurants - their workers have nothing on this guy. He remembers you by name, remembers your preferences, and goes far out of his way to take care of you. They should seriously consider getting him his own franchise location. All in all, great wings, good prices, easy dinner. read more

This place always satisfies my fried chicken cravings. Even though their variety of sauces/rubs don't beat Buffalo Wild Wings, their flavors beat BWW with flying colors. I can handle heat pretty well, but I think Cajun has just the right level of it and it doesn't leave your tastebuds numb. You also can't go wrong with lemon pepper either. Oh! Their seasoned fries are the BOMB DOT COM. Truly addicting. read more

I don't always eat wings, but when I do, wingstop is always #1. The service and food is tremendous. As soon as I walked in I was greeted by the blissful cashier, "Abe". The mouthwatering wings and fries are to die for! I was also astounded by the quick and obliging service from said cashier. Good food close to home. read more

8-Apr, updating this review. After my last visit didn't go so well, the owner reached out to me. They took action on this location and made some adjustments. Just visited again and everything went as I have experienced in the past. Excellent service, food rocked(shout out to the Cajun wings and brownies). Family was pleased! Thanks again to the owners for making me can't wait for the next wing night! Two weeks ago...Been coming here for years...but no more. Food is fine, but the last two visits the customer service isn't worth visiting this location. Had to wait up to 30 minutes after ordering online. A really great manager that had been there for years left and since then this place is going down hill. read more

Yo man once I got a huge craving for Wendy's so obviously I searched up its address to put into apple maps, but that app is so shitty it brought me to this place. At first I was like damn no famous Wendy's chili? But then I thought wings was good enough. So anyways I show up at 11:48 PM and I see this one tall guy cleaning up I think his name was Abe, and he got a tired look but when he saw me he perked right up and I'm like wow this is the type of customer service that you see in the movies. Instead of telling me to leave he fires up the grill just so I can get myself some lemon pepper wings. In short, download google maps, and when you're craving wendy's get some wing stop instead. read more

Love this fucking place ira fucking amazing , awesome people , extremely nice and well educated people , excellent customer service...I will go on and on but I'm running out of battery ... Peace .... read more

Always ordered here but sadly never again. We ordered the new "whole wings" on Saturday night that was delivered by Door Dash. Food arrived on time, once opened all the wings were charred no meat whatsoever , just seasoning and bones!!! We called the store spoke to a manager named "Bryan" who sounded quite intoxicated very weird interaction, he would not replace our order or refund the money we were even going to bring them back for them to see. He kept asking us to repeat what happened on the 5th time we were just frustrated asked for a refund which he declined. He stated that Door Dash should refund us, why would they refund the food you all cooked and burned!!! I would like my money back and never to return here again!!!!! TERRIBLE CUSTOMER SERVICE!! read more

Great just like all the other wingstops. Fries are the best anywhere and louisiana rub is on point.

Omg am I the only person that gives bad reviews? Be honest there wings are never fully cooked they always say 14 minutes but take over 20 get it together wing stop the one at shady grove is gr8 read more

Very disappointed... First of all the cashier didn't give me my change back which is okay I guess but when I asked for my dipping sauce which comes with my order, they charged me 50 cents after not giving my change back... they were VERY rude and unorganized... over all a very terrible experience. read more

A great place to stop by after a good ride to Mt. Vernon. The wings hit the spot for me, and its fun (and economical) when you split it with a friend. The different flavors keeps it interesting. Service hasn't been great, but its set up like a fast food joint, so I guess if you don't let it bother you, its a non-issue. read more

They have stepped up on the wings and service. Great variety and selection of wings, strips, gliders etc. Cant go wrong with ATOMIC haha.

Don't know what that one person was talking about cause their blue cheese is the best! It tastes better than that fake stuff they sell at supermarkets. I've never had soggy fries from them, always perfectly cooked and seasoned. Lemon pepper is probably one of my favorite flavors they have and everyone is so friendly. Definitely worth coming back. read more

I came here the night of my Homecoming. I was pretty wasted from dancing my butt off at the Gaithersburg Hilton (or was it the Holiday Inn Express)? Anyways, this local joint is okay. The menu is so big that I don't have any particular recommendations, but I recall that the garlic Parmesan was tasty. read more

I ordered wings on Father's day and the day of the NBA final game and my order was ready in about 15 minutes, highly impressed with the speedy service. I placed my order over the phone, and the associate who helped me read back my order twice to confirm it was correct. When picking up my order, the cashier did the same thing. The food was hot, and delicious. All of the employees were very nice and happy to help. :) read more

This was my first experience at a Wing Stop, or really any "specialty" wing place ever. We got the Hickory Smoked BBQ and the Hawaiian flavored wings with a side of fries. The BBQ ones were a lot more flavorful than the Hawaiian. We didn't need any ranch/blue cheese dressing because these wings weren't spicy or hot. They also have "Original Hot" wings on the menu so if you're looking for true hot wings, I would expect this would be your choice. The Atomic wings sounded a little too explosive for my taste. I'd like to try some different sauces next time to see if I like them better. read more

Easily the best Wingstop in the Germantown/Gaithersburg area. Also, 10 Piece Lemon Pepper Combo.

A friend and I made a spur of the moment decision to try Wingstop for the first time tonight to get takeout. We arrived at about 10:45 and saw the store was brightly lit, with a big, brightly lit "OPEN" sign hung over the door. When we walked in, the cashier started to take our order, only to be interrupted by a tall gentleman in the back who told her that they were closed. We protested that it was not yet closing time to no avail. We then sat outside and watched as two other customers went into the store and were served. I am shocked and appalled that my friend and I were denied service, and I have no intention of returning! read more

Wings are great! Juicy, crispy and flavorful. They have great customer service as well. They are very busy so it's best to call ahead and juat pick up your order. They are a bit pricy for just wings. However, it's worth it. read more

I've been going to Wingstop for 7 years now ever since the one in shady grove opened but this location is closer to my house. The service is great and the wings are always ready in time when ordering take out. Some occasions the wings aren't cooked perfectly either not crispy enough or too crispy but usually it's on point for me! I will always love and order the lemon pepper wings read more

Been here 4 times, and whether you call or order online, my order hasn't been ready once. It's usually 15 minutes after I set it, so set your order 20 minutes early. read more

The wings are trash. The wings are soggy like they are old or something. The "old bay" wings I was told was not a dry rub, but it was "dry rub". Dry rub as in not of old bay, but of season salt. Then, the hickory smoke bbq I had to get cause they don't have honey bbq. What place don't have HONEY bbq. However, anyways the hickory smoke bbq was spicy. I can take spicy, but I was surprise. Went here cause I thought they was affiliated with pizza hut, but thats Wingstreet not Wingstop. Well wingstreet wings from Pizza Hut is on point. This was my first time at Wingstop In Goshen and unfortunately my last. Best Regards, MB read more

This is my favorite Wing Stop in Montgomery county. Really good manager with great service. Love this location more than the one on Shady Grove. If your a sweet tea fan, you'll love the one you can get here. Been a loyal customer for a while now and for the foreseeable future. read more

Came in to a smile, great customer service and a swift experience. My girl Mia got us out the way!! I will come back

I arrived at 8:50pm and the location was closed. The hours should be more accurate. Do you usually close early on mondays? There was no sign stating a problem for early closure. read more

I love this place. The service here is on point to. There are these two vets there, a big guy with glasses and another guy who usually answer the phone (both usually answers the phone), great guys. I've been to a lot of places for wings and fries including the place Hoo...(i wont finish the name lol)...and in my opinion Wingstop is numero uno for me; the chicken and different sauces are great, the fries are seasoned right, sweet tea - amazing, BBQ chicken slider is the best. Im very particular about my dipping sauce. Their ranch, blue cheese, and side of bbq sauce tastes very authentic (especially the blue cheese **drewling**). If you love your good'ole chicken and fries with good service come here. Lastly its not expensive either. I hear its that way with all the Wingstops so you're good... read more

Todd provided great service and the team at wing stop had me in and out in less than 15 minutes (for a big order). Thanks again! Russell

LOVE IT! after checking Germantown vs Gaithersburg reviews my guts tells me go with Gaithersburg and I'm from Germantown I wanted good wings! I called for first time wasn't sure what order.. so I order lemon/ pepper and my husband went pick it up .. I'm like I'm in love!!! I order more next night smh! Also if line is busy keep dialing until it rings :) you won't be disappointed I will keep going Gaithersburg, I'm too nervous try Germantown after all their reviews. read more

Dan reply to a first time calling in for service by phone, wow , Dan has the WORST customer service. Never go to wing stop with Dan and Jason. I am sorry to hear you have had problems ordering at my Wingstop. Apparently this is the second time in recent history you have hadthe very sameissue. I am not going to tell you we are always 100% correct on our orders, but it is not likely we would make this mistake twice with the same person. I also heard of thisevent, and the way you and your friend conducted yourselves in the store,from another of our guests who was in the store and explains this event quite differently. My recommendation to you is to order online at www.wingstop.com. This will give us both evidence of exactly what you order so there will be no confusion. I have told Jason not to take phone orders from you in the future, but we will gladly fill online orders for you. Dan R Owner, Wingstop 103 read more

Jason is great at customer service. Because of his service I will no longer go to Buffalo Wild Wings.

Great wings, the cheese sauce is particularly awesome... but the service is slow and erratic. The employees are very friendly but they seem short staffed. My order took 15 minutes longer than I was told and no one apologised or checked in on me... just let me stand there. This could be a great store but they need a few more staff working during busy periods. read more

T-E-R-R-I-B-L-E!!!!!!!!!!!!!! You know, I have NO IDEA where to start, but I will try with the first time I went. They got my order COMPLETELY wrong and it took them nearly an hour to do so. The manager, an African Woman in her mid to late 20's was completely arrogant about the whole thing. No apology, gesture, nothing. Second time, same thing, wrong order took for-ever! The third and last time, because I played baseball growing up and believe you only miss 3 times in a row when you undoubtedly suck, was also a COMPLETE NIGHTMARE. Once again, the order was wrong, but before I found this out, I was waiting in line speaking with a nice gentleman (who needs to write one of these reviews) who told me he was waiting for his order to be fixed and that he had been here 2 times before and had gotten those orders wrong as well. When the wings finally arrived, 90 minutes later, they were NOT extra well done as asked (3rd time in a row, these people really believe in pushing "squishy" wings down your throat!) and when I mentioned this to the young girl at the register, she didn't know what to do. So, she went and got my favorite manager in the world, that mid-20's African lady, who is never wrong! Needless to say, we argued as to what the true definition of "well done" means. First, she said I needed to use the word "crispy", not extra well- done. Love it, a foreign national is telling ME which adjectives to use! Then, when I argued that extra well-done means burnt before squishy, she said it was the sauce. So, was it the adjective or the sauce? Or just NOT YOUR FAULT?!?!?! Of course, the paying requesting customer at Wingstop, could not possibly be right. THIS MANAGER-WOMAN ACTUALLY PICKED UP ONE OF THE WINGS AND BIT INTO IT IN RIGHT IN FRONT OF ME AND OTHER CUSTOMERS!!!!! I think this was to prove something, I'm still not sure exactly what! I asked for my money back and kept the fries. When she requested I return the fries, I stated "I will keep the fries as you have kept my time and can't return it." We argued, and I called her an arrogant and self-righteous "B". This woman.... CALLED THE POLICE ON ME!!!! She lied, and said I took the wings. Remember, these are the wings SHE started eating! When I came back to the store to pay for wings I didn't eat, she refused to take the money and dropped the police report. All this being said, and thank you for reading this, leads me to 2 conclusions. The moral of the story is, don't piss off a woman in liberal America or go to the Wingstop on Goshen expecting to get anything other than what they want to give you! read more

Waited 20 minutes with my friends for our food this afternoon (not super unreasonable) but was never given my fries with my 8 piece combo. I reminded multiple employees that my fries were not with the order. One told me that she knew and she was waiting on them, and the other employee told me they would bring them out and not to wait near the pick up area. 40 minutes later the fries had still not been brought out. All of the people in my group had finished eating, so I just went home. I guess you don't get what you pay for. read more

Great , speedy service . Placed my order w William He was very attentive, friendly & helpful ! I live in Germantown but come all the way to this location bc of the customer service . The Germantown location never answers the phone and always gets something wrong w my order. Certainly worth the drive, will be returning soon ! Keep up the great work . read more

I put through an online order at 4:30 pm for 15 tenders, baked bean and cole slaw. It was to be ready in 20 minutes. When I got there, they said that they did not get the order and had no chicken tenders. No "could you come back in 20 minutes" - just don't have and and he walked away. Will never go back read more

Best wings!! Specially the Lemon Pepper. The bomb! Fast and good service i can't complain..

Boneless wings were poor quality, soggy fries and very salty even though requested little seasoning and they forgot to add a side which discovered when already home. This will be my last purchase. read more

Boneless chicken had freezer burn and was dry. The sauces are nothing to go back for either. Cheap beer prices.