Unimpressed from the moment I was "greeted" at the counter by a very rude young lady named "Jackeline". I'm not sure if she's just mentally impaired or if she's just rude in general. Either way, she needs to find a job outside of customer service. I smiled when I walked up to the counter and proceeded to place my order. She interrupted me and said, "name?" Wow. So ok, yes, my name is Amanda. "What do you want?" Lol, at this point I looked at her like you've got to be kidding me. So I went ahead and repeated my order. She at no point smiled, stared at me stone faced and interrupted me several times while I was placing my order. I'll find another wing place to patron if this is the kind of customer service your location provides. Not only that, I placed my order at 11:51, it's now 12:15 and I still have not received my order. *recd order, boneless wings were hard. My mother says she definitely will not be returning. read more

The wings we got from this particular WingStop weren't great! The people inside were quite friendly, but the food seemed to be below the standard that I normally get at a WingStop. Will hesitate before I order here again! read more

Wingstop - Storefront - Chicken Wings Near Me - League City, Texas

One of the best wing stops I've been to yet! Our fries were seasoned and cooked perfectly. I noticed all the workers were women, and I could tell after eating my meal. Great job ladies! We will be back:) read more

Wingstop - Great wings cold beer - Chicken Wings Near Me - League City, Texas

Let me start off by saying the customer service is absolutely horrible it started with my phone order. the girl who took my order, and yes I do know her name but no I won't say anything, was very rude when I asked her to repeat my order back to me. Then when I got to Wing Stop I paid and she did not give me a receipt. I asked for a receipt and she said that they do not give receipts because of the coronavirus. I then asked her where is that posted in your store she could not show me so I asked to speak to her manager when I asked to speak to the manager she all of a sudden could give me a receipt. Then as I'm looking in my bag, I was missing items and she said oh we need to make you another fry well ma'am why didn't you tell me that when you gave me my bags? Needless to say I will not be returning to this Wing Stop. I see why The ratings are so low, which they should be due to the horrible horrible customer service!!!!! read more

Soooo.... first of all they got our name wrong on the order, which made it hard for them to identify who placed the order when it was ready. Second, the fries weren't seasoned like they usually are, they were also burnt. Third, our drinks were wrong, on the receipt they were right. And finally, the staff was short and uninviting. No napkins, no straws. Very bad service, and excessive wait time for a small order. read more

My order of 8 wings took over an hour for them to make. Don't waste your time at this location.

Shut this place down. Always wrong and horrible service from the beginning. Wings are always bland and soggy.

Excellent wings, always quick and delicious So my review is short and sweet. Yelp is making me right this sentence to post. Yada Yada Yada read more

Called to place an order over the phone and I got transferred 3 times. Extremely rude staff and they have cut back significantly on the wing sauce. Btw, you apparently can't have people pick up your food anymore. I'm sorry WingStop, I'm busy you know keeping people alive, I don't have the luxury of going see you in person when I'm working. Some of us have a job that matters. Apparently WingStop doesn't care about people that work in healthcare. I was hung up on! Unbelievable. read more

No matter how much time you give in advance the order will never be on time. Used to order once a week from location but enough is enough. Girls Never seem to want to help and any question you asked will be met with a roll of the eyes and snarky anwser. Would give 0 stars if possible Tldr- Never on time with online orders, rude workers read more

Horrible service. Popped in for 8 wings. Was told 15-20 minutes and they will call you while you sit in your car for "social distancing". 45 min later I walked in to check in the order. No one called. It was ready and wings cold. No apologies. Fry basket sitting on the floor. Never again read more

Food is chill, it's wingstop you know what you getting. This one is always cold. I'm talking goosebump, teeth chattering cold. Bring a sweater fam. Can have a better selection of soda's. They got about six flavors. read more

Used to be a really nice place when they first open but now you can't events to place order and they take orders ahead of yours if you have the app place to order 15 minutes prior to coming in they told me I'll take 20 I showed up early paid for my order and had to sit for extra 30 minutes One time they burn my order and I had to get it fixed at another location read more

Workers were very polite and appeared clean. Fries were fresh and so was chicken. Didn't take as long as others wing stops I been to. Peach tea WAS AMAZING. I did order two sauces and they forgot one in my order so sad about that, but everything else was nice. Store appeared very clean and workers appeared very happy! read more

If I can give it zero stars I would. Worst service ever everyone there is extremely rude. They should fix up management or fix the staff not only that but they really are assholes about extra ranch charge almost 1 dollar for an extra one. I will never go there again. read more

The service was incredibly slow and when we got the food it was cold. Overall the service was mediocre and I wouldn't recommend this Wingstop at all. read more

Friendly service from the man and woman working. Wifi! The wings are always hot and fresh! I like mine plain, he likes his flavored! The best of both worlds. Clean place, great atmosphere read more

I've dined here at least 8 times. The service has continually declined. Kids are working at the counter taking orders without any customer service training, or responsible adult supervision. The employees are competent, they ask all the question to do their job, but not courtesy at all ("sign at the bottom"; not "please", no smile, no eye contact), just getting through the task as quick as possible. It's very sad really, they probably feel like they're doing a good job. read more

Service was unfriendly taking my order. I felt rushed and they weren't even busy. It's painfully cold dining in. Don't make the same mistake I did and not bring a jacket. Food is good though. read more

I haven't actually sat down and ate here in about 5 years, I always order ahead and pick it up. Every time I've ordered ahead, my food was ready and hot when I got there. Last time I went, the girl behind the counter was very rude (don't remember her name) and it didn't seem like she knew what she was doing. She kept walking to the counter and walking back to the kitchen like she was lost. They lose a star for that. Maybe not the best wings I've ever had in my life but when I'm craving wings, this is the first place that comes to mind. All the flavors I've tried were good although I would prefer if the garlic parmesan had some sauce instead of just seasoning. I like the fries but I wish they weren't so sweet tasting. I feel like the buying wings by the piece is a rip off unless you just really only want 3 wings. The combo is the way to go in my opinion. $10 for 2 flavors of wings, fries and a drink. Or if you have more than 2 people the family packs are a good deal. read more

Working around the area and craving for wings and beer this is the place open late of course !

Service here is horrible. If you don't have time to wait, always order ahead. It's always freezing in here for some reason. They refuse to change the temperature, this happens every time we go! The food is good though, so if you take a jacket and ignore the staff you might like it here! read more

I have been eating at this restaurant for years. Lately, the service has gone down to little more than nothing. A couple months ago I ordered online, arrived at the restaurant and paid for my food. 40 mins later and they forgot to put my order in. Tonight, I arrived only to be overwhelmed by the cleaning solution that appeared to be all over the kitchen floor - where the food is prepared. I walked out and have no intentions of going back to this particular franchise. I would drive 20 minutes to a different location which is a big statement. read more

30 minute ticket time on 2 order of 6 wings, only to have them lose our order completely. There was no one in the restaurant when my husband and I came in. Terrible. Will never return. read more

TERRIBLE. Upon entering we approach the register and we hear "ugh, we are about to close! Go tell them we don't have anymore chicken" the worker says "I can't say that!!!" And another goes "ugh just tell them!!" We came in at 11:30 and they turned us away... we wanted to do a TO GO order. If I could give them no stars I would. Absolutely unprofessional. Will never come back to any Wingstops read more

Literally this place is so slow. We ordered before we left the house, said 20 minutes. Got there 20 minutes after ordering and they still hadn't even started them. I don't understand how frying wings can take so long read more

am giving wingstop 5 stars as have ordered there 3 times in last few weeks and each time was awesome the only food more critiqued on what makes the "best"next BBQ is chicken wings and individual preferences vary and people are very picky towards both that being said, in my experience, only 1 out of 20 wing places gets it right, in last year have had wings from all major competitors to Wing Stop and a few pizza/pub places offering wings and none were as good as Wing Stop ( even the buzz worthy new entry from austin that rhymes with cluckers) for the price, Wing Stops wings are good portioned, decent sized wings, cooked right and to order and well seasoned, ranch and veggie sides are extra and good portioned too garlic parm and lemon pepper are dry which my wife likes original buffalo and mango habanero are awesome and not over the top hot i will say being a chili head i thought i would like the atomic flavor, but think the heat additive is Dave's Insanity Sauce, which has never been a good flavor to me, i like hot but not when compromises flavor staff are friendly and service has been consistently good read more

How can a combo end up being more than the individual parts ? When I asked I was told "That's the way the boss programmed it" - unbelievable. read more

We used to love and frequent this place a lot.. The service is not as it used to be, but this is not meant to be a gourmet restaurant, so take it for what it is! Enjoy the moment ! read more

I've been coming here a lot lately since the quarantine started. We always get great food and service from this location except today when i went to pay for my order using Samsung Pay. The cashier was reluctant to try it because she said they didn't take "Apple Pay". I told her it wasn't "apple pay" but Samsung Pay which works where you have a card slider. The 2nd time we tried.. it worked. At this time the manager came over and said that they were supposed to take it and they needed actual card swipes. So my retort was if i had paid online, you wouldn't have a card swipe so what's the difference. She said she could do it this time but they've been instructed not to take it. Upper management needs to look into this if that is what's going on. Its more secure for your customers and shouldn't be disregarded because your team doesn't know that it works. So we can do contactless delivery but no contactless payment. Get it together! read more

I agree with the masses, 3 stars this time. Trying to save time by ordering online. My wife's strips ready as we walked in, awesome! My 10 bone-in wings additional 18 minutes waiting. Store was NOT busy on an early Tuesday evening. read more

The only place I know that will not accept a coupon from a phone. According to them, the coupon HAS to be printed out.

This is the best Wingstop around! Great customer service, fresh, hot wings and great tasting fries and ranch dressing! The restaurant was very clean and I'm so glad you still have a fountain drink machine instead of those nasty tasting Coca Cola Freestyle machines. The prices are a little high but I will definitely be back again soon. read more

I give 5 stars for the food but the service is horrible. Don't dare ask to switch out your wings because your not happy with them. Asked for a manager and got the run around a roll of the eyes. If I pay 17 for wings and fries I want to be satisfied. Rude read more

I usually eat at this Wingstop about once a week for lunch, and it's always hit or miss!! I pre order my food so when I go to lunch I can go there and pick it up and leave. The online app ask what time you want the food ready, I'm guessing so the food isn't cold when you get there. If I request for my food to be ready @ 1:15 and I get there at 1:05 my food should not be ready, because if it is that means it has been sitting there waiting on me instead of me waiting on it. I do not mind waiting on my food if I arrive early but if my food is waiting on me then I already know it's cold! I work hard for the $10.00 I'm spending at lunch and it infuriates me when I either have to eat a cold lunch or I have to wait for my food to be recooked because it is COLD!!! I know for a fact if any of the employees went anywhere else to eat and were served hot food cold, they would be upset to. And if they aren't they should know most of the world wants to eat HOT food HOT!!! Sincerely, A very dissatisfied customer read more

Great Hawaiian wings man! My wives favorite are the boneless parmesan wings and the French fries. The parmesan ones stink ta high heavens but they are great! The business itself is small do not take a group there! The tv is too far in the back so watch your NFL games at home. The service is fast in taking orders but delivering them took forever almost 30 minutes on a weekday....not good. I took off a star for the wait! read more

This has always been the shittiest location around I hate the fact that I'm so close to the worst place I've ever attempted to get food in my entire life, I have ordered food here a minimum of 30 times with something as simple as the smallest wings with 1 flavor, and they have gotten something wrong EVERY SINGLE TIME and then they are rude if you tell them this isn't my order and show them where they messed up on the receipt and even try to say they can't fix it, Ive complained to the manager several times and he replied in person "so what do you want me to do about it?" And rolled his eyes. This place is pathetic especially for wing stop read more

I love there lemon&pepper wings.... They have the best wings and I also like their fries:))

Me and my fiance go to wingstop all the time, though this was our first time at this location. The wings were piping hot and very good! Customer service was pretty good except for one girl who made us get up from the table we picked and said that we could not sit back and needed to sit closer to the front which we did not want to sit cause there was a table being obnoxiously loud. She told us there was a tea spill....So we moved up to the front of the restaurant just to watch them pull out ALL the tables, way past the small tea spill and mop up..closing duties. We went in two hours before close..I have personally worked in customer service for 8 years and what she asked us to do and why is not good customer service. We will definitely not be returning to this wingstop when we can drive a little further and get good wings AND good service. read more

The wait time was outrageous, they messed our order up, about 15$ of our order didn't make it into the bag, they forgot the SAUCE on the wings!! Dry plain chicken wings with dry powdery Parmesan no sauce or garlic GROSS! 1 star for service but an extra star for those bomb ass fries. read more