I hadn't had wingstop in years since I moved to an area without one nearby. I had a major craving for wings and decided to make the drive down to Kendall to pick up. The online ordering process was very easy and efficient. I was impressed that you could make so many customizations like "all flats," how much seasoning you wanted on your fries, and exactly how many wings you wanted in each flavor if you were ordering multiple. I paid online and headed down to pick up my order. Unfortunately they do not offer curbside pickup and there were a few people waiting inside near the registers. There was a sign outside saying customers were required to wear masks inside. Would have been great if there was a line just for people who ordered in advance versus people who were ordering upon arrival. I peeked into the kitchen area and noticed that at least one of the cooks was not wearing a mask and several employees were not wearing gloves. Nevertheless when I got home 20 minutes later the food was piping hot and delicious. I got lemon pepper and garlic Parmesan with a side of fries. Very satisfied with the food and here's hoping they make pickup more seamless in the age of COVID. read more

Went today. Why is no one wearing gloves or a mask!!! From the cooks to the person at the front taking our payments. You want us to support small businesses but this is what makes us not want to! read more

Wings were good. After waiting 45 minutes and dealing with really unsatisfied customer service and the manager telling us that it would be out in 15 minutes after 15 minutes. Other walking orders (like ours) were coming in and out with in minutes. We were also watching the employees looking at the wings and talking their on business making us wait even longer and acting like nothing ever happened. Aside from that the manager was trying to make it up for us when in reality we just wanted our food that shouldn't of taken that long in the first, he offered my friend and I, 50% off on our next visit when in reality we should get free wings. They should hire more people and train them to have proper customer service and adequate work behavior, especially when you as a customer can see them work from start to end read more

Wingstop - I ordered at 9:43 pm and left at 10:39pm. - Chicken Wings Near Me - Miami, Florida

Wingstop...oh wingstop where did we go wrong? I had high expectations for this restaurant when I found it on google and was so excited to go and visit it. However, Wingstop was just another name that could not reach my high standards. I was very disappointed. This restaurant, although neat, well organized, appealing, falls into the same category as other wing enterprises: they pack all of their flavor and spices into the sauce and none whatsoever into the actual wing itself. While the wing looks succulent and mouthwatering, it has no appetizing taste. Although, the fries are pretty great. read more

I buy almost all the Sabados 20 wings until I count them and arrive between 17 and 18 wings never complete I put a review and never answered or left anything, if I pay for 20 I want 20 no 18 or 21, if you add the orders are already a good amount are read more

Wingstop is a quick solution to fulfill your craving for wings. You've got a nice variety of flavors ranging from sweet to extremely spicy. It's convenient for both dry and wet wing lovers as you can get both styles. Their fries are also relatively flavorful, but do tend to be on the softer side. This location is clean and staff is usually friendly. It would have received 4 stars for ease of ordering and speed of preparation but the accuracy of the orders to go are spotty. We've ordered quite a few times and half of those times, were missing something. By the time we realized it, we were already home. Otherwise not a bad place to satisfy the wing craving. read more

If your looking for a terrible chicken sandwich then look no further! The bread is nice and stale and then overtoasted on top of that.. pretty sure i need dental work after what i just consumed.. this is not so much a review as it is a letter to my family in case i die of food poisoning suddenly i want them to know who to sue. I spent the entire meal staring at KFC and thinking about how much better their chicken sandwich is and also how there is 20 sauces at wingstop and not a single 1 is as good as the gravy at KFC... read more

Not trying to be the pooper here but me I didn't like their wing I ordered from there with someone and we ordered wings for him and for me they didn't have a label saying which one is which and the fries where all soggy read more

the food was reallly good and I enjoyed eating here I appreciated all the managers and employees here

Asked the guys for the fries well done. Gave me what seemed to me as left over. Wings were undercooked. Horrible service. We then wonder why businesses close around the area. Everyone on their cellphones and not giving a flying f***. Never going back. read more

Really good customer service. I had originally placed my order online and got my order delivered through door dash. Once my order arrived I was missing my fries that came with my combo meal. I called the store and the manager Angel was nice enough to allow me to go back and receive a full combo meal (wings, fries, and a drink) on the house as a way to make up for the order being delivered incorrectly. I will definitely be going back to this Wing Stop location. read more

The barbecue wings are good!! The hot wings are a little bit like buffalo wings, Strongly recommended to barbecue flavor! read more

Wingstop - Chicken Wings Near Me - Miami, Florida

I ordered my food online and arrived about 10 minutes after the estimated time for pick up. I ended up waiting 30 minutes. Horrible service the employees work like turtles. Also when I got home the corn I ordered was over cooked and so hard. Horrible. This will be my last time coming to this wing stop. Very disappointed. read more

Great customer service! Angel was very nice. My food was great & came out in a timely manner. I must add that the ranch and fries were phenomenal today. read more

Wingstop - Boneless wings and fries - Chicken Wings Near Me - Miami, Florida

I never thought a chain wing restaurant would be my favorite wing place, but as much as I've tried to fight it wingstop has never disappointed me. I've always loved that they give you the ability to customize your meal in the way that suits you best, from being able to mix and match wing flavors to the side of fries vs veggies and the dips. The wings here are always crispy but moist on the inside and great quality. The Korean BBQ is sweet, tangy, and just a little bit spicy. The lemon pepper and buffalo (hot) sauces are also delicious. Even though I'm kind of a snob about eating blue cheese with my wings (lol) I always get the homemade ranch here because it's so delicious. Definitely get the Cajun seasoning on your fries, you won't regret it. It adds the perfect amount of zest. Wingstop is definitely my spot for comfort food and always will be read more

From the moment I stepped in the restaurant I was greeted by Angel. He took my order within seconds and let my girlfriend and I try a new soda flavor and Cajun fried corn that tasted amazing! When I got my order everything was fresh, fries were crispy. I've never had a problem at this location, everyone is always welcoming and recommending new menu items. Thank you for good service, I will definitely be back! read more

First time here today and im not gonna lie, they arnt the best wings in the area. The fries werent good at all, they had a funny taste to it, i thought they were sweet potatoe fries for a second but no they were just weird tasting. I will probably return to try new things but NOT the fries. read more

Wingstop - Chicken Wings Near Me - Miami, Florida

This is an incredible spot. Loved the vibes music and ambience. I was never a wing person but when i came here. It change my mind. Loved the fries as well. Service is great we communicate with each other we are people. Love the place. You should definitely check it out. read more

New management is horrible!! We called in our order then waited an hour and a half before we were told the order was never put in. The manger told the girl at the front to refunded us the money, but did not apologized. Horrible service! read more

I am obsessed with this place!! The food is excellent, there's plenty of flavors and choices for the wings that suit personal preferences. I truly enjoy the customer service as well. The manager, Angel, is the most professional and amicable. I got my parents hooked on this place too. The Cajun corn is also phenomenal!! So good! Do yourself a favor and check out this location. I have nothing but good things to say regarding this facility. It's important to support places that care about their customers and the service provided. read more

Maybe all the bad reviews are Bc this is a chain restaurant?? I had a great experience at this location. Ordered online for pick up, and it was hot and ready to go when I got there. Everything tasted great, and it was all correct. No complaints! Edit: I ordered Louisiana rub, lemon pepper, and original hot wings - all bone in. read more

This is my favorite place to get wings and is far greater than any other wing place in miami. The service is always so nice and get things to you as soon as they can!! The decorations and interior are so cute and it really is such a pleasure to come with my family or my friends! I love Wingstop!! I love the Louisiana Rub and BBQ flavors!! read more

Food is always good here, I love it! I always get the wings well done, and the fries as well. The BBQ sauce is to die for! read more

Wingstop - Chicken Wings Near Me - Miami, Florida

I ordered my food online while in front of the store Lennin the cashier was at the front counter playing on his cellphone. I called the store numerous times to see if my order was ready. My estimated time was 15-21 mins. After about 15 mins I went inside the store waited in line to be seen. While I waited the phone was constantly ringing and Lennin kept picking it up and immediately putting the phone down hanging up on the customer. This was the same treatment I received. I asked him why was he picking up the phone and hanging up on customers he smiled. All of my food was cold, I asked him to remake my fries. After almost 20 mins still no fresh fries. I asked for a refund for the fries he told me ok and then took a picture of my receipt with his cellphone. I asked for a copy of the refunded receipt he told me it wasn't one and the money would go back to my card in 3 days. I asked to speak with a manger he claim to have called one he then proceeded to tell me that I couldn't get a refund because I came in late. I ordered my food while at the store never left the store. Lennin then began to tell me that the store manager refuse to speak with me. read more

Wings are delicious but customer service is the worst, reason why they got one star. After this experience, they will not see us again. Management needs to train their employees, if not, soon enough they will be out of business. read more

Started here coming multiple times and when I receive my wings they have so much oil in it that isn't drained. Even the fries are greasy. I've had to drain so much oil out because the wings are just sitting in so much oil. Staff needs to do better because that's ridiculous. Definitely will be going to a different location read more

This wing stop service has gone down hill since it opened. Long ago when it first open I use to come here at least every other weekend with my son to order food. The people then were always nice and friendly to deal with. No questions and always willing to help. Now this evening I am here ordering food as a postmates delivery driver and I can tell by the cashier that place has terrible customer service and no spunk. The guy first continued to pick phones in front of me and with out acknowledging I was their or saying hold one for me while I answer this phone. He was pissed because the order was made wrong and continued to give me lip service about the order constantly. Right now I am watching people wait in line and this man is slower than snails. Stay away from this place at all costs if you value your money read more

Hands down the best food and the most outstanding customer service. Angel and the rest of the team were so kind and caring. The food is always made to order and fresh. It is so upsetting to see so many customers not understand that it takes time for the food to be made. Please keep in mind that there are also phone orders, delivery orders and in restaurant orders constantly incurring. I am always satisfied with the food and customer service!! And I will continue to recommend my friends to come to this location! read more

Wingstop - Seasoned fries, original hot wings, and lemon pepper wings - Chicken Wings Near Me - Miami, Florida

Ordered Wingstop for lunch today. I got the meal pack which brings 30 wings, large fries , carrots and celery sticks. We ordered 3 different flavors : original hot, spicy Korean , and smoky bbq. The flavors were all very tasty , but the wings were not crispy . Could have been because I ordered them to go . Next time I will have to eat in to see if there's a difference. read more

I like this wingstop. It's in a nice shopping strip, it's clean, the crowd isn't rowdy. The food is of course good. The manager, Angel Perez, was very nice and complimentary. I know wingstops sometime gets bad raps, but this place isn't like that. read more

What a great experience at Wingstop, especially on Christmas. The food was out hot and fresh in no time, the tables and environment were well kept, and the staff was so friendly! Angel helped us out today and he truly went above and beyond to make sure our experience was top notch. Thanks Angel! We'll definitely be coming back. read more

Just got back from eating dinner at wing stop... on friday nights me and my family usually dine out and go to the same family restaurant... tonight... i made the HUGE mistake of telling my husband i wanted to go somewhere else... so we did... We went to Wing Stop... ordered the combo of the 20 BONELESS wings... and 5 wings on the side plain for my 2 yo. When the finally gave us the order... i noticed they gave us reg (bone in) wings... so we had to tell the lady we ordered boneless.... as they were working on our wings.. i told my husband the fries were heavily SALTED ... and in another words it would messed up our blood pressure (seriously that is how salted they were) i remember telling him if he wanted me to make a complaint... i would do it.. and called the shift manager... and just tell him/her to eat the fries.... and my husband said.. "no... i will try to eat them like this.. can't be that bad" So he tried to eat them (and it was that bad,he couldnt take the saltiness anymore) ... one of the employees walked by... and we asked her if they usually served the fries that salty... and she kindly offer to changes and gave us PLAIN NEW fries.... ... the "new" fries arrived... and they look greasy.... and "funny"... my husband tried them again... and gave 1 french frie to my 2yo and SHE DIDN'T EVEN BOTHERED TO TAKE A BITE... (yeah... that is how gross they looked) as we were eating... my husband said "no more... never again" and i replied... "pls next time i asked u for us to go to a different restaurant.. just remind me all of the bad experiences we have had w/ food and customer service"... then he said for me to try the "new" fries... and i did.... i have had told him the "new fries" looked like were tossed on OLD grease/oil .... i tried the fries... and SURPRISE!!! They gave us the same heavily fries we had before... but they tought they could "washed off" the seasoning by throwing them back into the oil.... shame on this business. . I have worked at restaurants before... and serving QUALITY FOOD it has ALWAYS BEING A MUST... maybe all personal for that specifoc location needs to be retrained... i didn't wanted to make a complaint.... cause to be completely honest... when you pay for food... you should get QUALITY... and me as a customer i shouldn't have to go trough a hassle .... To me it really was a bad experience for the way they took care of something i payed for... i mean they should either mention up front they do add heavy salt to the fries... that way they don't have to "re fried" the ones that have been given to a customer already.... read more

Wingstop - Not the best fries ever... way too salty.. and when they gave us "new fries", happened they tossed the same fries on the fryers - Chicken Wings Near Me - Miami, Florida

The wings and boneless buffalo wings here are ok. Truly, the wings are, well, wings. The sauces are what make a difference and I have issue with the mild and original hot sauces at wingstop. The mild sauce is way to buttery. Really, your already fried wings will be a sitting in a pool of butter with some spices sinking to the bottom - no bueno. I know that wing sauce is made with a fair amount of butter, but this one has so much that the sauce even separates. The original hot is much better but the flavor is a bit to vinegary for me, but my DH loves it that way. That is more of a personal opinion. Service is decent, though the young lady at the counter did fail to remind me on a special night that the wings were on sale if I bought them separately (that's just courtesy). The tables tend to be a bit sticky. A nice little benny is online ordering and they're usually ready at the indicated time. I am a big fan of the fries. Fresh cut with a sweet & spicy seasoned blend. They have a unique flavor and really improve the experience. I am definitely getting the sauce on the side so that I can control the flavor experience from now on. If only they added some grilled wings to their menu ;) ;) read more

this store is awesome! I love the taste of their wings & fries, it always hits the spot. We eat at this place takeout at least once every other week, just because we love the food. read more

If you want wings in Miami quick, then i guess this is decent. The wings they give you are really small considering the price ive had better at checkers read more

The employees were super nice and the wings were great! They have the best lemon pepper wings hands down! The place is clean and the employee cleans up the table as soon as someone leaves to make room for new customers. read more

Wingstop - Garlic Parmesan & lemon pepper wings with fries & garlic roll! - Chicken Wings Near Me - Miami, Florida

Oh Wingstop. You had awesome boneless wings when you first started. What happened? As time has worn on, their boneless wings have gotten more salty and more soaked in grease when ordered. I disagree with some other revewes that the boneless wings have gotten smaller, but it just feels like they've stopped trying. The staff is bored at best, and too busy on their cell phones and flirting with each other at worst. I want to like Wingstop, I really do. They just keep making it so hard everytime I pick up an order. read more

The wings are amazing . Perfect to take to go. The mild sauce is tasty and so are their fries. Not a place for dessert. read more

My order is usually always wrong at this location, missing wings, only one sauce applied instead of two,etc... also what's the point of letting you have special requests if they aren't fulfilled. read more

Great service great food definitely going back wait staff very friendly. Wings were perfect